BAFO_Arizona_Relay_A13_Pricing_Spreadsheet.xlsx

Items

• T-Mobile will match $10,000 to funds from the Arizona outreach budget toward a $20,000 Public Service Announcement (PSA) about Speech-to-Speech (STS) service in 2025.

• The new T-Mobile “STS Shortcut Icon” feature will be promoted and shared with Arizona residents who have a speech disability. This feature enables the STS users to tap quickly and easily to initiate their Arizona Relay Service STS calls. This feature also supports STS callers who have mobility challenges in addition to their speech disability.

• The Arizona Relay Service AARM will sponsor the DeafBlind and Deaf/Low Vision events and interact closely with these members. Braille and Large Print versions of the Arizona Relay Service brochures will be provided upon request.

• As the incumbent TRS provider in Arizona, the Arizona Relay AARM will perform outreach to the Native American and Spanish-speaking communities where they live, work and play.

• The Arizona Relay Service AARM will reach out to the Arizona Spring Training Cactus League and Major League Baseball Teams to explore the possibilities of broadcasting the “Please Don’t Hang Up!” PSA at their Deaf Awareness Night or Disability Awareness events. This would be an excellent opportunity to educate the public not to hang up when they hear the word “relay” and to accept phone calls from Arizona Relay users.

**Text-to-Voice Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026

**Voice Calls Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026

**Voice Carry Over (VCO) Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026

**Hearing Carry Over (HCO) Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026

**Speech-to-Speech Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026

**Speech-to-Speech (other languages) Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026

**Turbocode Calls Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026 Please refer to Section 4.4.1 in T-Mobile's response to the final proposal.

**ASCII Calls Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026 Please refer to Section 4.4.1 in T-Mobile's response to the final proposal.

**Deaf/Blind ASCII Calls Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026 Please refer to Section 4.4.1 in T-Mobile's response to the final proposal.

**Deaf/Blind Baudot Calls Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026 Please refer to Section 4.4.1 in T-Mobile's response to the final proposal.

**Outreach/marketing materials support Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026

**FCC Compliant Service Basic Included in both pricing options in row 8 Yes June 1, 2025 - May 31, 2026

**Updates on FCC requirements regarding the provisioning of TRS, Declaratory Rulings, Notices of Inquiry, Further Notices of Proposed Rulemaking, other FCC notices, FCC Certification Renewal

*** If taxes are included in the rate, please see TAX RATE link for most current rates*** Please Reference Link Below mailto:https://azdor.gov/business/transaction-privilege-tax/tax-rate-table

Relay Conference Captioning (RCC) Basic $3.39 Price Per Minute No June 1, 2025 - May 31, 2026

RCC Report Package Basic Pricing included in row 106 No June 1, 2025 - May 31, 2026

Real-Time Text (RTT) 1st Quarter of 2026

RTT Report Package 1st Quarter of 2026

Real-Time Text with Braille 1st Quarter of 2026

**Itemized Listing of costs covering the above areas is preferred, adjust specific functions/products for item description accordingly

Update this pricing sheet to reflect and provide the best packages

BPM003345 Pricing Document