Attachment E SBM Price Proposal Template for Round 2 .xlsx
XLSX spreadsheet 24 KB Posted
- Attached to
- Oregon State Based Insurance Marketplace Solution State and local contract opportunity
- Solicitation number
- S-DASOBO-00010624
- Issued by
- Marion County, Oregon
About this file
This document is an attachment to a Request for Proposal (RFP) issued by the Oregon Department of Administrative Services (DAS) on behalf of the Oregon Health Authority. The RFP is for a State-Based Insurance Marketplace (SBM) Solution Platform and related Customer Assistance Center. The RFP assumes an enrollment of 100,000 customers per year starting in 2027, with an implementation phase from July 2025 to February 2027 and maintenance and operations beginning in March 2027. The proposer must provide cost information in a detailed table format covering categories such as project initiation, implementation and training, hardware, software, hosting, maintenance and operations, and staffing.
The pricing proposal must reflect the entries submitted in Round 1 and any changes must be explained in the notes column. The RFP also requires the proposer to provide hourly rates for both English-speaking and Spanish-speaking Customer Assistance Center representatives. The contract opportunity is for the state of Oregon, specifically Marion County, and the anticipated award is for a single contract.
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Text version
Platform Cost
| RFP S-DASOBO-00010624 |
| Attachment E |
| Price Proposal Form |
| Tab 2 of 2: Customer Assistance Center (CAC) Costs |
| Proposer must provide its cost proposal in a table format as shown. Proposer may add additional rows to increase granularity. Failure to provide cost information in the table format will result in the proposal being non-responsive. |
THIS PROPOSAL SHOULD REFLECT ENTRIES IN THE PRICE PROPOSAL SUBMITTED IN ROUND 1. SHOULD YOU NEED TO MAKE ANY CHANGES, PLEASE USE THE NOTES COLUMN TO DETAIL THE DIFFERENCES FROM THE ROUND 1 PROPOSAL AND THE RATIONALE (EX. CHANGE TO ADJUST TO TIMELINES OUTLINED IN THE ASSUMPTIONS SECTION) FOR IT.
ASSUMPTIONS:
1. Enrollment of 100,000 every year starting with the 2027 plan year.
2. Implementation phase is July 1, 2025 - February 28, 2027.
3. Maintenance and operations begin March 1, 2027.
| Table 1 - CAC Costs | 2025 (Starting in April) | 2026 | 2027 | 2028 | 2029 | 2030 | 2031 | 2032 | 2034 | 2035 | Total | Notes | |
| Cost Category | |||||||||||||
| 1 | Project Initiation, Discovery and Requirements Gathering (starting in April 2025) | $0 | |||||||||||
| 2 | Implementation and Training | $0 | |||||||||||
| 3 | Hardware | $0 | |||||||||||
| 4 | *Software | $0 | |||||||||||
| 5 | *Hosting | $0 | |||||||||||
| 6 | *Maintenance & Operations (starting | $0 | |||||||||||
| 7 | Other (Re-Occurring or One time cost) | $0 | |||||||||||
| Total Cost | $0 | $0 | $0 | $0 | $0 | $0 | $0 | $0 | $0 | $0 | $0 | ||
| *Proposer to provide specifics on what annual increases are for starting with plan year 2027 in the Notes column. | |||||||||||||
| Table 2 - Staff Rates | |||||||||||||
| Hourly Rate | Staff Position |
Customer Assistance Center Cost
| RFP S-DASOBO-00010624 |
| Attachment E |
| Price Proposal Form |
| Tab 2 of 2: Customer Assistance Center (CAC) Costs |
| Proposer must provide its cost proposal in a table format as shown. Proposer may add additional rows to increase granularity. Failure to provide cost information in the table format will result in the proposal being non-responsive. |
THIS PROPOSAL SHOULD REFLECT ENTRIES IN THE PRICE PROPOSAL SUBMITTED IN ROUND 1. SHOULD YOU NEED TO MAKE ANY CHANGES, PLEASE USE THE NOTES COLUMN TO DETAIL THE DIFFERENCES FROM THE ROUND 1 PROPOSAL AND THE RATIONALE (EX. CHANGE TO ADJUST TO TIMELINES OUTLINED IN THE ASSUMPTIONS SECTION) FOR IT.
ASSUMPTIONS:
1. Enrollment of 100,000 every year starting with the 2027 plan year.
2. Implementation phase is July 1, 2025 - February 28, 2027.
3. Maintenance and operations begin March 1, 2027.
| Table 1 - CAC Costs | 2025 (Starting in April) | 2026 | 2027 | 2028 | 2029 | 2030 | 2031 | 2032 | 2034 | 2035 | Total | Notes | |
| Call Center | |||||||||||||
| 1 | Project Initiation, Discovery and Requirements Gathering | $0 | |||||||||||
| 2 | Hardware | $0 | |||||||||||
| 3 | Telephony Technology and Customer Relationship Management (CRM) | $0 | |||||||||||
| 4 | Hiring, Training, and Readiness | $0 | |||||||||||
| 5 | Location and Technology - Fixed | $0 | |||||||||||
| 6 | Technology & Equipment Variable Costs | $0 | |||||||||||
| 7 | Staffing Costs | $0 | |||||||||||
| 8 | Other (Re-Occurring or One time cost) | $0 | |||||||||||
| Mailroom | |||||||||||||
| 1 | Outbound Mailroom Implementation | $0 | |||||||||||
| 2 | Inbound Mailroom Implementation | $0 | |||||||||||
| 3 | Staffing Costs | $0 | |||||||||||
| 4 | Other (Re-Occurring or One time cost) | $0 | |||||||||||
| Total: Cost | $0 | $0 | $0 | $0 | $0 | $0 | $0 | $0 | $0 | $0 | $0 | ||
| *Proposer to provide specifics on what annual increases are for starting with plan year 2027 in the Notes column. |
| Table 2 - Staff Rates | |
| Hourly Rate | Staff Position |
* Proposer to provide rates for both English-speaking CAC representatives and Spanish-speaking representatives.
File details come from the government source that posted it. Updated .