ATTACHMENT B - Customer Review Form.pdf

This is a Customer Review Form attachment for a janitorial services Request for Bid (RFB 758 2700000024) issued by the Commonwealth of Kentucky. The form must be completed by customers evaluating vendors providing janitorial services and submitted to the Buyer, Lisa K. Perry, at LisaK.Perry@ky.gov prior to August 4, 2026 at 1:30 PM EST. The form requests the vendor name, date of evaluation, customer information, service information, and detailed responses regarding the quality and performance of janitorial services provided by the evaluated vendor. Forms received after the specified deadline will not be considered in the evaluation process.

This document serves as an evaluation tool rather than a pricing or contractual document. Notably, forms completed and returned by the bidding vendor themselves will not be accepted; only evaluations from actual customers of the vendor are valid. The form emphasizes the importance of complete and accurate information to support the vendor evaluation process. The submission deadline of August 4, 2026 at 1:30 PM EST is firm, with no late submissions accepted. The email subject line for submission must be "RFB 758 2700000024-Customer Review Form."