ATTACHMENT B - Customer Review Form.pdf
PDF 155 KB Posted
- Attached to
- Janitorial Services for KY State Treasurer
- Solicitation number
- RFB 758 2700000024 2
- Issued by
- Elliott County, Kentucky
About this file
This is a Customer Review Form attachment for a janitorial services Request for Bid (RFB 758 2700000024) issued by the Kentucky State Treasurer's office. The form is designed to collect performance evaluations of janitorial service vendors from customers who have utilized their services. Completed forms must be submitted by customers—not the bidding vendors themselves—via email to LisaK.Perry@ky.gov with the subject line "RFB 758 2700000024-Customer Review Form" by August 4, 2026 at 1:30 PM EST. The form requires the vendor name, date of evaluation, customer information, service information, and detailed responses regarding the quality and performance of janitorial services provided.
The Customer Review Form serves as a critical evaluation tool for the procurement process, allowing the Kentucky State Treasurer to assess vendor performance based on actual customer experience rather than vendor self-assessment. Forms submitted after the deadline will not be considered in the evaluation. The form emphasizes the importance of accuracy and completeness in the responses provided, ensuring that procurement decisions are based on substantive feedback from current or previous customers of the janitorial service vendors under consideration.
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Other files
| File | Type | Posted |
|---|---|---|
| Final_RFB_758_2700000024_1_SO_FORM.PDF | ||
| Final_RFB_758_2700000024_2_SO_FORM.PDF | ||
| Attachment C-Floor Plan.pdf |
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Text version
ATTACHMENT B – CUSTOMER REVIEW FORM
Must be completed by the customer evaluating the vendor providing janitorial services.
Forms will not be considered that are completed and/or returned by the bidding vendor.
Please provide complete and accurate information for janitorial services provided by the vendor listed below.
The completed form must be sent to the Buyer via email at LisaK.Perry@ky.gov prior to August 4, 2026 at 1:30 PM EST. Forms received after this date and time will not be considered. When emailing the form, please use the subject line “RFB 758 2700000024-Customer Review Form”.
Name of Vendor: ___________________________________ Date: ______________ (Company being evaluated providing janitorial services)
Customer Information
Service Information mailto:LisaK.Perry@ky.gov
Service Rating:
Please provide a response to the following questions in as much detail as possible about the janitorial services provided by the vendor.
File details come from the government source that posted it. Updated .