Attachment_B_Business_Services_Flow_Chart.pdf
PDF 106 KB Posted
- Attached to
- Agency Administered OH|2025-152
- Contract number
- 2025-152
- Issued by
- Ohio
About this file
This document is a detailed business services flow chart for Ohio Means Jobs (OMJ) in Jackson County, Ohio. The flow chart outlines the comprehensive workforce development and business support services provided by the local Ohio Means Jobs center and its partner organizations, focusing on connecting employers with workforce resources and job seekers with employment opportunities.
The flow chart delineates multiple service categories including Training (with options like basic skills training, GED preparation, customized skills training), New Hire/Recruitment (such as job postings, job fairs, pre-employment assessments), Business Ancillary Services (tax credit program assistance, veteran referrals), and Rapid Response/Layoff Aversion services. The process begins with an employer/business contact and proceeds through service orientation, needs analysis, and continuous improvement mechanisms. Key components include developing business/industry partnerships, conducting needs analyses with subject matter experts, offering customized training programs, and providing ongoing evaluation and refinement of services to meet local workforce development goals.
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| File | Type | Posted |
|---|---|---|
| Attachment_B_Customer_Work_Flow_Chart.pdf |
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Text version
Ohio Means Jobs - Jackson County
Business Services
Employer/Business Contact
Orientation of Services Provided by OMJ Center & Partners
Determine
Need &
Services
Training Basic Skills AM, LI, RI
GED Prep
Customized Skills Training
Training for Credentials
Assistance with Development of Apprenticeship Programs
OJT
Paid Work Experience Development & Delivery of
PET Programs
Customized Career Pathway Training Programs
Rapid Response Layoff Aversion Incumbent Worker Training for Certifications
Establishment of Rapid Response Assistance Programs
Transition Team for Re- Employment Services
TAA
Business Ancillary Services Assistance with Tax Credit
Programs Referrals to Community/
State Agencies (Veterans)
Assistance with Supportive Services for Incumbent Employees
New Hire/Recruitment Job Postings-OMJ
Assistance with Mass Recruitment
Job Fairs
Reverse Job Fairs
Application/Resume Screening
Customized LMI Data
Pre-Employment Assessments (Customized)
Interviewing Rooms
Evaluation of Services or Training
Needs
Analysis
Conducted with Business
SME(s)
Continuous Improvement of Services Identify/Analyze evaluations from employers
Make improvements to services/training with insight from Business/Industry SMEs
Change processes
Initiate and use improved materials/process
Seek endorsements from employers for marketing
Employer recognition through media and community organizations
Continuous Development of Business/Industry Partnerships Development and changing of business profile and needs based on retention factors
Recurrent contacts with employers
Improvement of contact methods
Input/Referrals Employer Advisory
Council Members
JCEDP
Local Chambers New Business to
Area/County
No Service Requested YES
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