Attachment_A_Original_Contract.pdf

This is a contract between the State of Ohio Department of Veterans Services (ODVS) and Parata Systems, LLC, located in Durham, NC. The contract is for Universal Maintenance Services for various medical equipment and systems, specifically covering annual maintenance for multiple Parata products used by the Ohio Department of Veterans Services from July 1, 2025 to June 30, 2026.

The contract covers maintenance for four specific Parata products: ATP2-400, ATP LPU, InspectiRx 24/Legacy, and Collector 24/Legacy, with a Beacon PharmLoc system. The total annual maintenance cost is $47,885.00, which includes technical assistance, field service support, on-site response times, preventive maintenance, repair parts, software updates, and initial operator training. The maintenance plan provides comprehensive support including a technical assistance center operating 8am-11pm EST, 7 days per week, with various service response protocols and support options. The contract includes provisions for billable service fees for additional services outside the standard maintenance agreement, with specific rates for different types of dispatches, maintenance, and training.