Attachment 5 QASP.pdf

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Attached to
HUD OIG Medical & Drug Testing Services
Solicitation number
RFP-HUG-OMT-21-0022
Issued by

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This document contains a Quality Assurance Surveillance Plan (QASP) template and Performance Requirements Summary matrix for medical and drug support services. The QASP outlines 37 performance objectives including providing qualified medical and drug program managers, biweekly reporting, appropriate staffing levels, medical examinations and screenings within required timelines and distances, drug testing adhering to specified standards, and effective phase in and out of the contract. Monitoring will be performed by the Contracting Officer's Representative through 100% inspection with incentives for meeting performance standards.

The related federal contract opportunity is a solicitation from the Bureau of Fiscal Service on behalf of the Department of Housing and Urban Development Office of Inspector General. Proposals are requested for medical and drug testing services as described in the attached Performance Work Statement, with a anticipated fixed price award issued on a best value basis. Questions are due by May 20, 2021 and proposals are due June 3, 2021. The award will be subject to supplemental terms and conditions.

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Other files

File Type Posted
Past Performance Information Chart.docx DOCX document
Amendment 0002.pdf PDF
Past Performance Survey.docx DOCX document
Amendment 0001.pdf PDF
RFP-HUG-OMT-21-0022.pdf PDF
Attachment 3 OIGM 3023.pdf PDF
Attachment 4 OI Office Locations.pdf PDF
Attachment 1 Non Disclosure Agreement.pdf PDF
Attachment 2 Pricing Spreadsheet.xlsx XLSX spreadsheet

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Attachment 5

Quality Assurance Surveillance Plan Template Medical and Drug Support Services

CONTRACT Number ____TBD_____________________

Performance Requirements Summary

1. Performance Objective PROGRAM MANAGER Contract Reference 1.3.1

Performance Standard Provide Program Manager, appropriately qualified Monitoring Method 100% Inspection Monitoring Process COR Monitoring

Incentive

2. Performance Objective MEDICAL REVIEW OFFICER Contract Reference 1.3.5

Performance Standard Provide Medical Review Officer, appropriately Qualified Monitoring Method 100% Check

3. Performance Objective CONTRACT KICK OFF MEETING

Contract Reference 1.4 Performance Standard Kick Off with attendance, as required by CO and COR

Monitoring Method 100% Inspection

4. Performance Objective BIWEEKLY REPORTING Contract Reference 1.4

Performance Standard Biweekly submission of accurate, timely, understandable, and relevant status updates.

Monitoring Method 100% Inspection

5. Performance Objective APPROPRIATE STAFFING Contract Reference 5.0

Performance Standard Appropriately qualified and certified staff to provide required drug and medical services throughout the life of the contract.

Monitoring Method 100% Inspection

6. Performance Objective MEDICAL RESOURCES Contract Reference 5.1.1

Performance Standard Locations, facilities and staff that meet the required distances, timelines, capabilities, and turn around as specified throughout the life of the contract.

Monitoring Method 100% Inspection

7. Performance Objective CENTRAL ADMINISTRATION AND RECORDS Contract Reference 5.1.2

Performance Standard Accurate, secure, and accessible records maintained throughout the contract.

Monitoring Method 100% Inspection

8. Performance Objective GENERAL EXAMINATIONS/SCREENING PROCESS Contract Reference 5.1.3

Performance Standard Timely, accurate, and recorded examinations upon request.

Monitoring Method 100% Inspection

9. Performance Objective EXAMINATION / SCREENING REQUIREMENTS Contract Reference 5.1.4

Performance Standard Screening requirements as listed administered timely, accurately, and safely.

Monitoring Method 100% Inspection

10. Performance Objective

PRE PLACEMENT MEDICAL CLEARANCE EXAM PROCESS

Contract Reference 5.1.5 Performance Standard Timely and accurate exams as requested.

Monitoring Method 100% Inspection

11. Performance Objective APPLICANT PRE-PLACEMENT/BASELINE EXAM

COMPONENTS

Contract Reference 5.1.6 Performance Standard Timely and Accurate exams conducted

Monitoring Method 100% Inspection

12. Performance Objective

36 MONTH MEDICAL SCREENING AND CLEARANCE

RATINGS - INCUMBENTS

Contract Reference 5.1.7 Performance Standard Timely and accurate screenings provided within the given radius, with turn arounds and prenotifications as listed.

Monitoring Method 100% Inspection

13. Performance Objective 36 MONTH MEDICAL SCREENING COMPONENTS

Contract Reference 5.1.8 Performance Standard Timely and accurate screenings as required

Monitoring Method 100% Inspection

14. Performance Objective BLOOD LEAD AND ZINC PROTOPORPHORIN (ZPP)

Contract Reference 5.1.9 Performance Standard Timely and accurate testing provided as scheduled

Monitoring Method 100% Inspection

15. Performance

FITNESS FOR-DUTY EXAM AND/OR INDEPENDENT

MEDICAL EXAM

Contract Reference 5.1.10 Performance Standard Timely and accurate provision of exams/testing, as requested

Monitoring Method 100% Inspection

16. Performance Objective TEMPORARY RESTRICTED DUTY (TRD)

Contract Reference 5.1.11 Performance Standard Immediate advisement when TRD is applicable, in accordance with the guidelines of the PWS Monitoring Method 100% Inspection

17. Performance Objective RETURN TO DUTY (RTD)

Contract Reference 5.1.14 Performance Standard Timely and accurate completion and submission of RTD forms and notifications Monitoring Method 100% Inspection

18. Performance Objective POST-REFRACTIVE SURGERY EVALUATION

Contract Reference 5.1.13 Performance Standard Timely submission and completion of Evaluations

Monitoring Method 100% Inspection

19. Performance

REPORT OF MEDICAL AND PSYCHOLOGICAL

CONDITIONS, MEDICATIONS, NARCOTICS,

BENZODIAZEPINES, AND ANTI-COAGULANTS

Contract Reference 5.1.14 Performance Standard Timely and accurate completion and submission of evaluations and determinations Monitoring Method 100% Inspection

20. Performance

HEPATITIS B AND OVERSEAS TRAVEL

IMMUNIZATIONS

Contract Reference 5.1.15 Performance Standard Timely and accurate completion and submission of evaluations and determinations Monitoring Method 100% Inspection

21. Performance Objective MEDICAL ADVISORY COMMITTEE (MAC)

Contract Reference 5.1.16 Performance Standard 100% attendance by the MRO

Monitoring Method 100% Inspection

22. Performance Objective BREATH ALCOHOL TESTING

Contract Reference 5.1.17 Performance Standard Timely administration of Testing and reporting of results, in accordance with turn around times as listed in the PWS Monitoring Method 100% Inspection

23. Performance Objective LITIGATION SUPPORT (Medical)

Contract Reference 5.1.18 Performance Standard Provide timely litigation support upon request, as related to work performed under this agreement Monitoring Method 100% Inspection

24. Performance

REPORTS AND ONLINE CLEARANCE/EXAM

TRACKING SYSTEM

Contract Reference 5.1.19 Performance Standard Provision and support for/of an accurate and secure online tracking system for the life of the contract.

Monitoring Method 100% Inspection

25. Performance Objective DRUG TESTING

Contract Reference 5.2.1 Performance Standard Timely delivery of drug testing as requested.

Monitoring Method 100% Inspection

26. Performance Objective STANDARD

Contract Reference 5.2.2 Performance Standard Drug tests delivered shall adhere 100% to the listed standards.

Monitoring Method 100% Inspection

27. Performance Objective COLLECTION SITES

Contract Reference 5.2.3 Performance Standard Established within 50 miles of given locations and meeting the standards as listed Monitoring Method 100% Inspection

28. Performance

LABORATORY

Contract Reference 5.2.4 Performance Standard Provide labs certified and operated in accordance with the PWS

Monitoring Method 100% Inspection

29. Performance Objective BLIND TESTING

Contract Reference 5.2.5 Performance Standard Blind Testing as necessary in accordance with the PWS

Monitoring Method 100% Inspection

30. Performance Objective DRUG MEDICAL REVIEW OFFICER

Contract Reference 5.2.6 Performance Standard DMRO shall effectively administer the Drug program, to include the duties and responsibilities as listed.

Monitoring Method 100% Inspection

31. Performance Objective RANDOM DRUG TESTING

Contract Reference 5.2.7 Performance Standard Provided upon request in accordance with the PWS

Monitoring Method 100% Inspection

32. Performance Objective PRE EMPLOYMENT DRUG TESTING

Contract Reference 5.2.8 Performance Standard Provided upon request in accordance with the PWS

Monitoring Method 100% Inspection

33. Performance Objective REASONABLE SUSPICION

Contract Reference 5.2.9 Performance Standard Provided upon request in accordance with the PWS

Monitoring Method 100% Inspection

34. Performance Objective TEST RESULTS

Contract Reference 5.2.10 Performance Standard Delivered to the COR electronically

Monitoring Method 100% Inspection

35. Performance Objective LEGAL ASSISTANCE (Drug)

Contract Reference 5.2.11 Performance Standard Legal assistance in relation to work performed, upon request

Monitoring Method 100% Inspection

36. Performance Objective PHASE IN

Contract Reference 5.3.11 Performance Standard Delivery of Transition Plan and subsequent execution in accordance with the PWS Monitoring Method 100% Inspection

37. Performance Objective PHASE OUT

Contract Reference 5.3.2 Performance Standard Effective and timely execution of phase out related tasks as listed

Monitoring Method 100% Inspection Monitoring Process COR Monitoring

Incentive

Performance Requirements Matrix (to be included in the solicitation and contract)

PERFORMANCE

OBJECTIVE

PERFORMANCE

STANDARD

MONITORING

METHOD INCENTIVE

PROGRAM MANAGER Provide Program Manager, appropriately qualified

100% Inspection by

COR

MEDICAL REVIEW OFFICER Provide Medical Review Officer, appropriately Qualified

CONTRACT KICK OFF

MEETING

Kick Off with attendance, as required by CO and COR

BIWEEKLY REPORTING Biweekly submission of accurate, timely, understandable, and relevant status updates.

APPROPRIATE STAFFING Appropriately qualified and certified staff to provide required drug and medical services throughout the life of the contract.

MEDICAL RESOURCES Locations, facilities and staff that meet the required distances, timelines, capabilities, and turn around as specified throughout the life of the contract.

CENTRAL ADMINISTRATION

AND RECORDS

Accurate, secure, and accessible records maintained throughout the contract.

GENERAL

EXAMINATIONS/SCREENING

PROCESS

Timely, accurate, and recorded examinations upon request.

EXAMINATION / SCREENING

REQUIREMENTS

Screening requirements as listed administered timely, accurately, and safely.

PRE PLACEMENT MEDICAL

CLEARANCE EXAM PROCESS

Timely and accurate exams as requested.

APPLICANT PRE-

PLACEMENT/BASELINE

EXAM COMPONENTS

Timely and Accurate exams conducted

36 MONTH MEDICAL

SCREENING AND

CLEARANCE RATINGS

- INCUMBENTS

Timely and accurate screenings provided within the given radius, with turn arounds and prenotifications as listed.

36 MONTH MEDICAL

SCREENING

COMPONENTS

Timely and accurate screenings as required

BLOOD LEAD AND

ZINC

PROTOPORPHORIN

(ZPP)

Timely and accurate testing provided as scheduled

FITNESS FOR-DUTY

EXAM AND/OR

INDEPENDENT

MEDICAL EXAM

Timely and accurate provision of exams/testing, as requested

TEMPORARY

RESTRICTED DUTY

(TRD)

Immediate advisement when TRD is applicable, in accordance with the guidelines of the PWS

RETURN TO DUTY

(RTD)

Timely and accurate completion and submission of RTD forms and notifications

POST-REFRACTIVE

SURGERY

EVALUATION

Timely submission and completion of Evaluations

REPORT OF MEDICAL

AND PSYCHOLOGICAL

CONDITIONS,

MEDICATIONS,

NARCOTICS,

BENZODIAZEPINES,

AND ANTI-

COAGULANTS

Timely and accurate completion and submission of evaluations and determinations

HEPATITIS B AND

OVERSEAS TRAVEL

IMMUNIZATIONS

Timely and accurate completion and submission of evaluations and determinations

MEDICAL ADVISORY

COMMITTEE (MAC)

100% attendance by the MRO

BREATH ALCOHOL

TESTING

Timely administration of Testing and reporting of results, in accordance with turn around times as listed in the PWS

LITIGATION SUPPORT

(Medical)

Provide timely litigation support upon request, as related to work performed under this agreement

REPORTS AND ONLINE

CLEARANCE/EXAM

TRACKING SYSTEM

Provision and support for/of an accurate and secure online tracking system for the life of the contract.

DRUG TESTING

Timely delivery of drug testing as requested.

STANDARD

Drug tests delivered shall adhere 100% to the listed standards.

COLLECTION SITES

Established within 50 miles of given locations and meeting the standards as listed

LABORATORY Provide labs certified and operated in accordance with the

PWS

BLIND TESTING

Blind Testing as necessary in accordance with the PWS

DRUG MEDICAL

REVIEW OFFICER

DMRO shall effectively administer the Drug program, to include the duties and responsibilities as listed.

RANDOM DRUG

TESTING

Provided upon request in accordance with the

PWS

PRE EMPLOYMENT

DRUG TESTING

Provided upon request in accordance with the

PWS

REASONABLE

SUSPICION

Provided upon request in accordance with the

PWS

TEST RESULTS

Delivered to the COR electronically

LEGAL ASSISTANCE

(Drug)

Legal assistance in relation to work performed, upon request

PHASE IN

Delivery of Transition Plan and subsequent execution in accordance with the PWS

PHASE OUT

Effective and timely execution of phase out related tasks as listed

Quality Assurance Surveillance Plan Template Medical and Drug Support Services
Performance Requirements Summary
Performance Requirements Matrix
INCENTIVE
OBJECTIVE

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