Attachment 4--BNJ_Redacted.pdf

PDF 111 KB Posted

Attached to
Dell Hardware Maintenance Renewal Federal contract opportunity
Solicitation number
75H70424Q00007
Issued by
Department of Health and Human Services Indian Health Service

About this file

This document is a brand name justification for a federal contract opportunity with the Department of Health and Human Services Indian Health Service. The justification specifies Dell PowerEdge server maintenance from Dell as the only acceptable brand to meet the government's needs. Dell hardware and software support is required to provide critical infrastructure for key IHS enterprise services and applications such as RPMS and the National Data Warehouse. The Dell maintenance is needed to allow for emergency replacement parts, 24/7 technical support, and on-site service. This level of support from the OEM Dell is critical to minimize downtime for services that administratively support the delivery of patient care. No other brand or provider can offer the same level of technical support backed by OEM developers to maximize uptime for these essential IHS systems.

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Other files for this federal contract opportunity

Other files attached to Dell Hardware Maintenance Renewal, newest first.
File Type Posted
Amendment 00001.pdf PDF
RFQ 75H70424Q00007.pdf PDF
Attachment 3--IHS IEE Representation Form.pdf PDF
Attachment 2--BOM.xlsx XLSX spreadsheet
Attachment 1--Requirement Document.docx DOCX document

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Text version

BRAND NAME JUSTIFICATION

Agency/Office Name: IHS/HQ/OIT

"Brand name" of product: Dell Description of "brand name" product: PowerEdge Server Maintenance

Name of manufacturer of "brand name" product: Dell The "brand name" provided is to identify the standard of quality necessary. Equivalents will be considered. Yes No (If no, please complete Nos. 5 and 6.)

If the answer to No. 4 is "no," please complete the following.

Only the "brand name" item specified will meet the Government’s needs:

Because patent rights, copyrights, proprietary secret processes, control of certain materials or components providing a superior utility or capability that cannot be obtained from similar products.

Because program requirements cannot be modified so that competitive products or services may be used.

IHS has adopted the use of the Dell brand hardware and software in order to provide critical infrastructure support for critical IHS Enterprise services and applications. The support provided by Dell will allow for emergency replacement parts, remote 24/7/365 technical support and on-site service in the event of a failed component as required. The infrastructure systems support other reliant Enterprise services such as RPMS and the National Data Warehouse which are critical to the Indian Health Service’s patient care mission.

The IHS Headquarters data centers utilize a Dell PowerEdge chassis, blade servers, and communications components to host multiple virtual machines that provide critical services to IHS HQ Management and administrative staff. It is imperative to obtain OEM maintenance, support, and software/patches to ensure technical issues are resolved efficiently and with direct support of Dell engineering to review detailed error logs and quickly diagnose root cause.

Obtaining these premier services from the OEM reduces downtime for services that administratively supports the delivery of patient care.

If the answer to No. 4 is "no," please indicate other reasons for restricting competition:

No other provider offers the same level of support for Dell hardware, firmware, and diagnostics t resolve issues to maximize uptime for critical services.

Please indicate other reasons for restricting competition.

No other brand maintenance and support can offer the same level of technical support backed by OEM developers.

Please describe the market research conducted and the results.

Market research was completed and has proven that there are more than one vendor can market Dell brand hardware.

. Program Office Certification This is to certify that the portions of this justification that have been developed by the undersigned program office personnel, including supporting information and/or data verifying the Government’s minimum needs or requirements, or other rationale for limited sources, are accurate and complete.

Official Name & Title Signature Date Project Officer

Project Officer’s Immediate Supervisor

. Contracting Officer Certification This is to certify that the justification for the proposed acquisition has been reviewed and that to the best of my knowledge and belief the information and/or data provided to support the rationale and recommendation for approval is accurate and complete.

Official Name & Title Signature Date Contracting Officer

*See Attached Applicable FAR References 11.104, 11.105, 6.302

File details come from the government source that posted it. Updated .