Attachment 1--Requirement Document.docx
DOCX document 27 KB Posted
- Attached to
- Dell Hardware Maintenance Renewal Federal contract opportunity
- Solicitation number
- 75H70424Q00007
About this file
This requirement document outlines an Indian Health Service request for extended Dell server hardware maintenance and support. The IHS Office of Information Technology seeks a one-year base period of Dell PowerEdge extended warranty coverage from December 15, 2023 to December 14, 2024 for servers located in IHS data centers in Albuquerque, New Mexico and Rockville, Maryland. The maintenance renewal is required to support critical services, applications, and user authentication on servers where current Dell coverage has expired. A bill of materials will be provided listing all servers by part number, quantity, and required maintenance specifications. The selected vendor will deliver electronic confirmation of coverage and be available for technical support through the Dell support site.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Amendment 00001.pdf | ||
| Attachment 4--BNJ_Redacted.pdf | ||
| RFQ 75H70424Q00007.pdf | ||
| Attachment 3--IHS IEE Representation Form.pdf | ||
| Attachment 2--BOM.xlsx | XLSX spreadsheet |
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Text version
REQUIREMENTS DESCRIPTION
FOR
HQ OIT IHS Dell Maintenance Request for FY24
1.0 General: The Indian Health Service (IHS) Office of Information Technology is requesting extended Dell server hardware maintenance coverage and support for HQ OIT servers within the HQ Data Centers supporting critical services, applications and user authentication.
1.1 Scope: This request for Dell PowerEdge hardware maintenance support (Information Technology) which will be used support existing Dell hardware servers where the current maintenance has expired with the vendor and require a support extension through the existing Dell maintenance capabilities. This equipment includes systems managed within the HQ OIT Data Centers supporting multiple services and applications and user access to critical services. A complete bill of materials can be provided to include all part numbers, quantity and maintenance coverage required.
1.2 Background: The original purchase of Dell hardware was purchased with standard support for servers managed out of the HQ OIT Data Centers. The HQ OIT is requesting for extended Server hardware maintenance to support the services, applications and user authentication. We have worked with various technical teams along with the vendor on the requirements and coverage dates required after confirming that the existing coverage does not meet the IHS needs. Funding for the maintenance is provided by the OIT Operating CAN. Local IT federal and HQ contract staff will support and calls for maintenance support and coordination on any troubleshooting needed for the existing hardware.
1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months from 12/15/2023 to 12/14/2024. Option periods are not supported due to the fluctuations in equipment and renewal requirements from year to year.
1.4 Requirement Description
Listed below are the items required to meet Government needs.
| Line |
| Qty |
| Manufacturer |
| Service Contract Type |
| Description |
| 1 |
| 1 |
| Dell |
| ND PSS KK |
| Dell PowerEdge Extended Warranty Coverage |
*See Bill of Materials for all associated specifications and service tags
1.5 Shipping: Maintenance coverage confirmation is to be delivered electronically and will be confirmed from the Dell Support site. Specific maintenance coverage specifications are included within the Bill of Materials. Technical points of contact will be provided upon award. The warranty coverage is for equipment located within the two IHS HQ Data Centers located in Albuquerque, NM and Rockville, MD Data Centers. Technical points of contact include:
· Indian Health Service c/o BIA Data Center, Kathryn Lewis 1011 Indian School Rd.
NW Albuquerque NM 87104
· Indian Health Service Attention: Charles Ha 5600 Fishers Lane, Mailstop 07E01B Rockville, MD 20857
File details come from the government source that posted it. Updated .