Attachment 3 - Performance Work Statement.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

DLA DISPOSITION SERVICES

MATERIAL HANDLING EQUIPMENT (MHE)

MAINTENANCE SERVICES

IN THE CONTINENTAL UNITED STATES (CONUS)

MICHIGAN REGION

TABLE OF CONTENTS

1. INTRODUCTION

2. PREVENTIVE MAINTENANCE (PM)

3. CORRECTIVE MAINTENANCE (CM)

4. PLACE OF PERFORMANCE

5. FEDERAL HOLIDAYS

6. SAFETY & SECURITY

7. USG FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES (GFP/M/E/S)

8. CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES (CFP/M/E/S)

9. QUALITY ASSURANCE (QA)

10. ACCEPTABLE PERFORMANCE LEVELS (APLs)

11. DLA DISPOSITION SERVICES ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

12. SPILL RESPONSIBILITY

13. POINT(S) OF CONTACT (POC) INFORMATION

14. BATTLE CREEK LOCATION ADDRESS

15. INVOICING INFORMATION

16. CONTRACT MINIMUM/MAXIMUM

1. INTRODUCTION:

a. Defense Logistics Agency Disposition Services (DLADS) is a Major Subordinate Command (MSC) of the Defense Logistics Agency (DLA) with the responsibility of disposing and reutilizing the United States Government’s (USG) Department of Defense (DoD) excess and surplus property generated by the military services. This is accomplished through reutilization to other DoD activities, transfer to other Federal agencies, donation to authorized state and local organizations, sale to the general public, or ultimate disposal through abandonment or destruction. The headquarters for DLA DLADS is in Battle Creek, Michigan.

b. DLADS requires the use of various pieces of MHE during daily operations in support of the military services. PM and CM services for MHE at our CONUS locations in the Michigan Region are critical to ensure MHE is always operational. Without timely, efficient, and effective PM and CM services, DLADS will be impacted to a point where we are unable to support our customers.

c. This is a firm fixed price time and materials contract which consists of a period of performance of one (1) 12-month base period and two (2) 12-month options. The total contract length shall not exceed three (3) years.

d. The equipment associated with this PWS is listing in Attachment 1 and is subject to change throughout the contract based on life cycle management of the equipment. Should the equipment change, Attachment 1 will be updated by the Contracting Officer (KO) and provided to the Contractor.

e. The Contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary to perform, Preventive Maintenance (PM), Corrective Maintenance (CM), Annual testing requirements, and other services as defined in this PWS for DLADS locations within the CONUS Michigan Region. A complete list of all locations can be found in Attachment 2.

f. Any reference to Contractor throughout this PWS refers to the Contractor or Subcontractor should one be utilized. The Contractor is solely responsible for all associated work to be completed In Accordance With (IAW) the PWS.

2. PREVENTIVE MAINTENANCE (PM):

The Contractor or Subcontractor shall:

a. Perform lock-out tag-out procedures as necessary for any piece of equipment receiving maintenance.

b. Clear lock-out tag-out procedures prior to returning operational control of any piece of equipment receiving maintenance to the United Sates Government (USG).

c. When a higher-level PM service CLIN is ordered, all lower-level maintenance checks and services will be performed, e.g., if the CLIN for annual PM is ordered, all required checks and replacement parts for quarterly maintenance will be completed, if applicable to the piece of equipment.

d. Ensure all PM services are completed IAW the Original Equipment Manufacturer (OEM) manual’s specifications.

e. Perform a fork inspection with each PM IAW the American National Standards Institute/Industrial Trucks Standards Development Foundation (ANSI/ITSDF). Standards can be located at the following link: www.itsdf.org.

f. Perform PM services on USG premises to minimize downtime.

g. Complete each PM service within 14 calendar days of notification by the COR unless otherwise rescheduled and coordinated between the COR and the Contractor.

h. Perform PM service as appropriate on the associated charging unit when a CLIN for an Electric Forklift is ordered.

i. Affix a sticker or equivalent item to each piece of equipment upon completion of PM service. The sticker shall display the hour reading and interval level of the PM which was completed and the projected hours and date of the next required PM service.

j. Remove all replaced parts, refuse, and hazardous materials to include used oil, antifreeze, lube oil, filters, etc. from DLADS property and dispose of the items and material IAW Federal, State, and Local laws at Contractor’s or other facilities as authorized by law.

k. Provide the COR a maintenance sheet showing the status of each item checked during the PM service within five business days of completing each PM service.

l. Perform lug nut torquing for all equipment in conjunction with quarterly PM service. Lug nuts shall be torqued IAW OEM specifications.

3. CORRECTIVE MAINTENANCE (CM):

The Contractor or Subcontractor shall:

a. Assess, inspect, test, and troubleshoot all CM service requests within five business days of notification from the COR to determine the root cause of the deficiency.

b. Provide an estimate for the repair, in writing, on Contractor letterhead documents, to the COR withing two (2) business days of the assessment IAW paragraph 3. a. The written estimate must contain the following information, at a minimum:

i. Description of the deficiency

ii. Parts necessary to correct the deficiency

iii. Cost of parts

iv. Quantity of parts necessary

v. Quantity of labor hours to repair the deficiency

vi. Cost of Shipping for parts, if applicable

vii. Cost of labor per hour

viii. Total estimated cost of repair

ix. Estimated lead time for parts

x. Expected date repairs will be complete

c. All price estimates are subject to approval by the COR pending determination of available funding and if the repair is economical.

d. All price estimates shall be valid for a period of thirty calendar days to ensure adequate time for determination and approval by the COR

e. Upon approval of the CM service estimates, the Contractor shall have five (5) business days to complete the necessary repairs to return the equipment to full operational status. The five (5) business days will begin upon receipt of all parts necessary to complete the CM.

f. Perform a functional test (load test) IAW OEM specifications or upon completion of any work in which the load bearing structure was removed, replaced, or repaired.

g. Perform CM services on USG premises to the maximum extent possible.

h. Remove all replaced parts, refuse, and hazardous materials to include used oil, antifreeze, lube oil, filters, etc. from DLADS property and dispose of the items and material IAW Federal, State, and Local laws at Contractor’s or other facilities as authorized by law.

i. Provide appropriate conveyance and equipment to load, un-load, and transport the MHE to their maintenance facility in the event that services cannot be provided on USG premises.

j. Prior to removal of any MHE from USG premises, the Contractor shall sign a Department of Defense Form 1149, transferring liability of the equipment to the Contractor for the duration of the maintenance. Upon return of the MHE to USG premises, the DLA Form 1311 will be signed by the COR accepting the equipment repair.

4. PLACE OF PERFORMANCE OF SERVICES:

The Contractor shall provide services on USG premises at the respective DLADS field locations within the CONUS Michigan Region, specified in Attachment 2 of this PWS, to the maximum extent possible during normal business hours, except on recognized US holidays or when the USG facility/installation is closed due to local or national emergencies or holidays, administrative closings, or similar USG-directed facility/installation closings. Performance shall be at the designated location specified by the COR for the respective DLADS field location. The Contractor shall maintain an adequate work force for the performance of all tasks defined within this PWS when the USG facility/installation is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

5. FEDERAL HOLIDAYS:

The Contractor is not required to provide services on the 11 federal holidays observed by the DLA unless approved by the KO or COR. When one of the holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When the legal holiday falls on a Saturday, the preceding Friday is observed as the holiday. The following holidays are observed:

6. SAFETY & SECURITY:

a. Unscheduled gate closures by the installation security personnel may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors or subcontractor are not compensated for unexpected closures or delays. Vehicles operated by Contractor or subcontractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the Contractor or subcontractor’s employee’s installation driving privileges.

b. The Contractor’s or subcontractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor or subcontractor employees should only enter restricted areas when required to do so and only upon prior approval. Contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The Contractor or subcontractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The USG reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of Contractor or subcontractor employees for reasons stated above does not relieve the Contractor or subcontractor from responsibility for total performance of this contract.

c. The Contractor or subcontractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation security personnel. The Contractor or subcontractor shall ensure compliance with all personal identity verification requirements as directed by DoD and/or local policy. Should the Force Protection Condition (FPCON) change, the USG may require changes in Contractor or subcontractor security matters or processes.

7. USG FURNISHED PROPERTY, EQUIPMENT AND SERVICES (GFP/E/S):

The USG will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

a. Property: The USG will furnish the necessary workspace for the Contractor to perform services as outlined in this PWS.

b. Equipment: The USG will, at its sole discretion, and upon approval of the COR, provide MHE for the Contractor to assist with the performance of PM or CM of other MHE.

c. Utilities: All utilities in the facility will be available for the Contactor’s or subcontractors use in the performance of this contract. The Contractor or subcontractor shall instruct employees in utilities conservation practices. The Contractor or subcontractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

8. CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES (CFP/M/E/S)

The Contractor shall provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

a. Provide all personal protective equipment for employees IAW the Occupational Safety and Health Administration guidance.

b. Provide all materials to clean up spills caused by their employees during the performance of PM or CM services.

c. Ensure their employees are trained and certified to perform maintenance on MHE.

d. Provide the KO and COR a POC and phone number to coordinate and schedule CM and emergency repair services.

e. Provide services as listed throughout this PWS IAW OEM specifications.

9. QUALITY ASSURANCE (QA):

a. The USG will evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the USG will do to ensure that the Contractor has performed in accordance with the performance standards as defined in the attached QASP. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

b. The Contractor shall develop, implement, and maintain a Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The QCP shall include procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP is the means by which the Contractor assures itself that its work complies with the requirements of the contract. At a minimum, the Contractor shall develop the QCP procedures that address the areas identified in the QASP. A final QCP shall be submitted to the COR no later than 10 business days after contract award. After acceptance of the QCP, the Contractor shall obtain the KO’s acceptance in writing of any proposed changes to its QCP.

10. ACCEPTABLE PERFORMANCE LEVELS (APLs):

Customer

Customer

Customer

Customer

11. DLA DISPOSITION SERVICES ENVIRONMENTAL MANAGEMENT SYSTEM (EMS):

DLA Disposition Services implemented EMS in accordance with ISO 14001:2004(e), DOD and DLA requirements at all DLA Disposition Services appropriate facilities. An EMS is an overall management system that includes organizational structure, planning activities, responsibilities, practices, procedures, processes, and resources for developing, implementing, achieving, reviewing, and maintaining the environmental policy of an organization. The DLA Disposition Services EMS is designed to ensure that all personnel, including contract personnel, whose work activities can cause real or potential significant environmental impact, are aware of how their work supports the EMS and are competent to perform their roles, responsibilities and authorities while supporting the DLA Disposition Services mission. The DLA Disposition Services EMS program is explained in DRMS-I 6050.2, EMS Core Instruction. Site supplements detail information required by EMS at a local level such as local, state and host environmental regulations as well as local emergency procedures and operating procedures unique to the location. Site supplements also contain information concerning the local interaction between the DLA Disposition Services tenant appropriate facility and the DOD/DLA host facility EMS program. Contractors and their personnel are required to be aware that each DLA Disposition Services appropriate facility has an EMS and to be aware of EMS policies to perform work and/or gain access to an installation. Each DLA Disposition Services appropriate facility maintains EMS awareness posters that identify the DLA Disposition Services Environmental Management Representative (EMR) and Host facility EMR for specific guidance concerning an individual facilities’ EMS program. Contractors may request current copies of EMS information identified in this paragraph by sending an e-mail request to DRMSEMS@dla.mil.

12. SPILL RESPONSIBILITY:

a. The Contractor is solely responsible for all spills or leaks during the performance of this contract, which occur because of, or is contributed to by the actions of its agents, employees, or subcontractors. The Contractor shall clean up such spills or leaks to the satisfaction of the USG in a manner that complies with applicable Federal, state, and local laws and regulations. The clean-up shall be at no cost to the USG. The Contractor shall report all such spills or leaks, regardless of their quantity, to the COR and KO immediately upon discovery. A written follow-up report shall be submitted to the COR and KO not later than twenty-four hours after the initial telephonic report. The written report shall be in narrative form, and as a minimum shall include the following:

i. Description of item spilled (including identity, quantity).

ii. Whether amount spilled is EPA or state reportable, and if so, whether it was reported. Exact time and location of spill including a description of the area involved.

iii. Containment procedures initiated.

iv. Summary of any communications Contractor has with press or USG officials other than the KO.

v. Description of clean-up procedures employed or to be employed at the site including disposal location of spill residue.

vi. Description of item spilled (including identity, quantity).

13. POINT(S) OF CONTACT (POC) INFORMATION:

Point of Contact (POC) information is provided in Attachment 3 to this PWS. Should POCs change or information change Attachment 3 will be updated by the COR and KO and provide to the Contractor. Additional POC information will be provided with each Task Order (TO) when ordered.

14. BATTLE CREEK LOCATION ADDRESS:

3367 West Dickman Road Battle Creek, MI 49037

15. INVOICING INFORMATION:

The Contractor shall invoice on a monthly basis through the Department of Defense Wide Area Workflow (WAWF) system. Invoices must be submitted through WAWF in accordance with DFARS 252.232-7003. Refer to https://wawf.eb.mil for additional information.

16. CONTRACT MINIMUM/MAXIMUM:

This is a firm-fixed price indefinite delivery indefinite quantity (IDIQ) time and materials contract. The contract minimum shall be $2,500.00. The maximum shall be 150% of the estimated value of the contract. There is no contract minimum for any option period if included in the contract.