Attachment 3_Past Performance Questionnaire.docx

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Attached to
Janitorial Services, Raleigh, NC Federal contract opportunity
Solicitation number
12405B23Q0006
Issued by
Department of Agriculture Agricultural Research Service Field Research Implementation and Information Delivery

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Other files attached to Janitorial Services, Raleigh, NC, newest first.
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12405B23Q0006 Amendment 0002.pdf PDF
12405B23Q0006 Amendment 0001.pdf PDF
Attachment 2_Performance Work Statement.pdf PDF
Attachment 4_Biobased Satement Letter.docx DOCX document
Sol_12405B23Q0006.pdf PDF
Attachment 1_Wage Determination No 2015-4393 Rev 21.pdf PDF

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PAST PERFORMANCE QUESTIONNAIRE

Solicitation# 12405B23Q0006

Instructions: The end user/client must complete the questionnaire and submit directly back to the offeror. The offeror must submit the complete questionnaire with their quote. THE GOVERNMENT RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

NAME OF OFFEROR: _________________________________________

I. Current or Historical Contract Information

CONTRACT REFERENCED:

1. Contract or Identifying Number: _____________________________

2. Work performed as: ☐ Prime Contractor ☐ Subcontractor ☐ Joint Venture ☐ Other (Explain)

3. Contract Value: _________________________________________

4. Period of Performance: _______________________________________________________________

5. Brief description of work (specify the number of buildings, estimated occupants, frequency of services, type of janitorial services, estimated square footage serviced, etc.):

6. Name of Person Completing Questionnaire: _____________________________________________

Agency/Company: _____________________________________________________________

Title: __________________________________ Phone: _____________________________

E-mail: _____________________________________________________________________

Signature: ___________________________________________________________________

7. Alternate POC w/ Phone Number: _________________________________________________ II. EVALUATION. Please rate the Contractor utilizing the guide below. Explanatory narratives for as many responses as possible would be appreciated. These narratives need not be lengthy, just detailed. Attach additional pages if more space is needed.

Evaluation Definitions –

The following definitions should be used in the assessment of Contractor performance.

EXCEPTIONAL
Performance EXCEEDS MOST contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns.
VERY GOOD
Performance EXCEEDS SOME contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.
SATISFACTORY
Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.
MARGINAL
Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.
UNSATISFACTORY
Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.
NOT APPLICABLE (N/A)
Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment.

Past Performance Evaluation

Question 1. Performance

What is your assessment of the Contractor’s ability to meet your requirements?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A
Performance
☐☐☐☐☐☐

Comments, if any.

Question 2. Timeliness/Schedule

What is your assessment of the Contractor’s ability to provide services in a timely manner?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A
Timeliness
☐☐☐☐☐☐
Ability to Resolve Timeliness Problems
☐☐☐☐☐☐

Question 3. Quality of Services

What is your assessment of the Contractor’s ability to meet requirements (including staffing with appropriate knowledge, skills and abilities; conformance to contract requirements; safety/health standards, accuracy of data/reports; etc.) and the overall quality of the services?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A
Quality of Services
☐☐☐☐☐☐

Question 4. Cost

What is your assessment of the Contractor’s ability to work within contract cost constraints (Does the Contractor keep within the total estimated cost; Did the Contractor do anything innovative that resulted in cost savings; Were billings current, accurate and complete, etc.)

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A
Quality of Services
☐☐☐☐☐☐

Question 5. Overall Rating of Contractor’s performance

What is your overall rating of Contractor’s performance (requirements, schedule, and price) on contract being assessed?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory

General Comments:

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