Attachment 3 - MTOS PWS_11 July 2024.pdf

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Performance Work Statement for

Missile Technical Order Support

Purchase Request: FD2030-24-31430

Draft

11 Jul 2024

Distribution Statement A: Approved for public release: distribution unlimited.

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1.0 Description of Services the purpose of this effort is to support technical order authoring, publishing, printing, and distribution for Air Delivered Capabilities Directorate. Each task order encompasses the sustainment of Technical Orders (TO) and engineering data support services in support of Air Force Nuclear Weapons Center (AFNWC), Air Delivered Capabilities Directorate (ND), Missile Sustainment Division (AFNWC/NDM). The contract will support Tinker Air Force Base Oklahoma. The contractor shall provide support in the following areas: Editorial Support, Technical Data History/Record Management and TO Conference Support.

Technical data services for AFNWC/NDM supports the management of approximately 72 basic TOs comprising an estimated 13,180 pages and over 1726 engineering data images total. Based on historical data, the contractor can anticipate an average of 1,500 pages of editorial support annually.

This PWS task order supports the following Air Force technical data functions:

a. Editorial Support (1.1.1)

b. TO Requirements Package (1.1.2)

c. Delivery Cycle Time Requirements (1.1.3)

d. Editorial Clarifications (1.1.4)

e. Technical Data Functional/Customer Support (1.1.5)

f. Technical Data History/Record Management (1.1.6)

g. Delivery Requirements (1.1.7)

h. Data Rights (1.1.8)

1.1 Objective(s): This Performance Work Statement (PWS) describes the services required to prepare and deliver unclassified and classified technical order updates or revisions; store, maintain, process, print for distribution of technical data. These services include:

a. TO updates.

b. Creation of technical data.

c. Digitization of existing technical data and support of Product Life Cycle (PLM) Data Vault updates as requested by TO Manager.

d. Storage and maintenance of digital data and other files generated under this Performance Work

Statement (PWS) and DoDM 5220.22 Volume 2_ AFMAN 16-1406 Volume 2, 16-1406, National Industrial Security Program: Industrial Security Procedures for Government Activities.

e. Stock, store and issue TOs. The contractor shall receive, stock, package, and distribute TOs in accordance with DoD Specifications, Standards, Publications, AFI’s and USAF Technical Order guidance provided within Appendix C, Applicable Documents.

f. The contractor shall provide off-site hosting/storage services within a reasonable proximity for TOs belonging to the Missile Sustainment Division (AFNWC/NDM) to facilitate Technical Information Exchange Meetings requiring access to contractor’s editors, illustrators, quality assurance specialist with source data and historical files being readily available. In addition, Face-to-Face Conferences not to exceed 12 per year, to discuss acquisition and sustainment requirements for technical order projects.

The Contractor shall not host data on any server or cloud without the written approval from program office. TO files may be downloaded as required. Electronic delivery shall be concurrent with hard copy distribution. The contractor shall establish a secure, encrypted, password protected web site to host TO files In Accordance With (IAW), AFI 17-130, para

3.3. Firewalls shall be in place to prevent unauthorized access. These TOs shall include Time

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Compliance Technical Orders (TCTOs) and any applicable and relevant supplements thereto.

g. The Contractor shall prepare: TO updates, TCTOs, manual supplements, maintenance manual supplements, Identifying Technical Publications Sheet (ITPS), digitization, and provide storage within an approved industrial clearance facility located within an established reasonable proximity of Tinker AFB IAW DD Form 254.

Provided services shall include the following twenty-three (23) requirements.

1) Text Change

2) Text Change to Illustration

3) Technical Page Development from Source Data

4) Revised Illustration

5) New Illustration

6) Pre-Publication Review Copy

7) Printing Package from Form Sets

8) History Package Development

Require change only and merged with all changes SGML file(s) Figures in CGM Format

9) Reprints

10) Digitized Data Delivery of Change/Revision Page

11) Standard General Mark-up Language (SGML) Sustainment

12) Maintenance and Storage of Technical Manuals

13) Convert Tech Order from Digital

14) Update Tech Manual Indexed Portable Doc File (IPDF)

15) Enhance Poor Quality IPDF File

16) Convert Paper Tech Manuals to IPDF Files

17) Convert Technical Orders in Digital Form to IPDF

18) Convert Paper Document to Digital Editable File

19) Convert Paper Documents to SGML

20) Digital Data Conversion to SGML

21) Stock, Store and Issue TOs

22) Contractor Manpower Reporting (CMR)

23) Meeting/Face-to-Face Conference Travel

24) TO Project Travel

1.1.1 Editorial Support

Editorial support consists of developing, editing, composing, illustrating, converting, and performing quality assurance of Air Force Technical Orders, in accordance with Department of Defense (DoD) and Air Force Technical Manual Specifications and Standards (TMSS) for paper media distribution.

Digital format services may be required to edit and update the existing technical data content for standardized digital TOs defined within the PWS in PDF and IPDF. These services are to provide user friendly, technically accurate, and up-to-date digital technical data that is acquired, sustained, distributed, and available in digital format at the point of use from a single point of access for all Government technical data users in accordance with (IAW) AFMCI 21- 301, TO 00-5-1 Air Force Technical Order System and TO 00-5-3 Air Force Technical Order Life Cycle Management.

Contractors are expected to be proficient in their ability to author and publish TOs within Air Force and commercial content management systems and desktop publishing software’s, FrameMaker, Interleaf, Command Publishing Suite (CPS), Content@, EPIC Editor, Adobe Acrobat, and Digital Change Management Software (DiTO). Authoring services may include end-to-end or assigned portions of the editorial process Difference Data, Changes, Revisions, and TCTOs. The contractor will use Technical Order Authoring and Publishing (TOAP) (Content@) to publish all TOs unless approved by the government in writing.

The contractor shall be proficient in their ability to update, convert, and create new illustrations utilizing commercial software such as AutoCAD©, Photoshop©, Illustrator©, CATIA©, ISODraw, or comparable software suites capable of producing a clean deliverable in the desired CGM format.

All illustrations shall be delivered and stored in native format, in a representative neutral format, and in an output format. The native format is the commercial software format such as Illustrator© uses (.ai). The neutral format is the file format through which one native format may be converted to a different native format such as Computer Graphics Metafile (CGM) and Drawing Interchange File (DXF™). The output format is the file format that is utilized within the TO.

a. When a neutral format is utilized to convert between native formats, the contractor shall ensure content and format accuracy is maintained in accordance with the original native format.

b. If illustration is degraded in any way, it shall be redrawn.

c. The art resulting from conversion processes shall have the same clarity as if it were redrawn (look as clean as original artwork).

d. All illustrations will be developed in CGM or Web CGM native formats.

The contractor shall perform quality assurance inspections to ensure content and format accuracy of all products prior to delivery. One hundred percent (100%) content accuracy of delivered documents is required. Packages not meeting 100% content accuracy or task order format requirements will be returned to the contractor for correction.

The contractor shall provide 48-hour turn-around on corrections to assigned work and correct errors attributable to Contractor in any Technical Manual within twelve months of final delivery.

1.1.2 TO Requirements Package

The Contractor shall perform all work specified by the TO Requirements Package. The TO Requirements Package will consist of the following, as applicable:

a. Task description

b. Requested date of prepublication

c. Responsible TO Manager’s name

d. Responsible TO Manager’s telephone number

e. Source data package

f. Publication Change Requests (PCR)

g. Draft manuscript or marked-up copy, including Formal or Interim TO Supplements for incorporation

h. AFTO Form 873, TCTO Requirements

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1.1.3 Delivery Cycle Time Requirements

Required cycle times will be measured from contractor receipt to delivery of a pre-publication. For normal change requests, the contractor shall support the following at a minimum:

a. 50 pages or less – within 20 calendar days from date of receipt.

b. 51 - 100 pages – within 30 calendar days from date of receipt.

c. 101 - 350 pages – within 45 calendar days from date of receipt.

d. 351 pages or more – within 55 calendar days from date of receipt.

The contractor shall be required to deliver/support compressed delivery cycle times as needed to support program mission requirements. Compressed cycle times will be for urgent/emergency TO changes, revisions, TCTOs and operational/safety supplements.

a. Urgent (changes) – Six calendar days from date of receipt.

b. Emergency (Safety changes) – 12 hours from time of receipt.

c. Emergency (work stoppage) – 24 hours from time of receipt.

d. TCTO, Operational and Safety Supplements – two calendar days from date of receipt. The Contractor shall prepare and deliver black and white or color prepublication review copies in the quantity ordered, and/or in a digitized format, in a comparable product to a Computer- Generated Laser Copy /CD/DVD-ROM. Initial submission due on the date in Contract Package Order. The Contractor shall provide prepublications to the responsible TO Manager by the due date specified by the timelines in this Task Order. The Contractor shall return the PCR, TCTO (Interim Message or draft) with prepublication.

When requested by Responsible TO Manager, contractor shall provide digital or printed, fully merged, prepublication copy (color/black & white).

The Contractor shall provide the digitized data accompanied by a digital copy of the technical order in an Indexed Portable Document Format (IPDF). The Contractor shall provide an exact listing of the files and file structured with each delivery.

The Contractor shall provide an exact listing of the files and file structured with each delivery.

The Contractor shall deliver the TO printing package as directed by TO Manager, concurrently with the history file package to the responsible TO Manager. The Contractor shall update history files for applicable TOs maintained at the Contractor Storage and Maintenance Facility.

The Contractor shall assemble the print package in the following manner from bottom to top:

1) Computer Generated Laser Copy in sequential page order (include blank pages as applicable).

2) Reproduction Assembly Sheet (original and two (2) Copies)

The Contractor shall include the order number, PCR, and the Contract Order Package in the history package. The Contractor shall assemble the history package in the following manner:

a. Final reproducible copy.

b. One (1) copy of each PCR.

c. Edited prepublication copy.

d. One (1) copy of Reproduction Assembly Sheet.

e. Separate Finalized Disc (1 of 2) with the following Folder with all Figures

SGML or XML file Merged Change copy to current level Change only file copy

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f. Separate Finalized Disc (2 of 2) with the following Reproduction Assembly Sheet (original and two (2) Copies) Merged Change copy to current level Change only file copy

1.1.4 Editorial Clarifications

The following are editorial clarifications that are applicable. Due to the diversity in the Air Force, deviations may be required to support some program mission needs.

a. The contractor shall demonstrate a proficiency in American English, and a working knowledge of general style and grammar for technical documents, including an ability to edit technical content in accordance with a complex set of specific instructions and standardized best practices for multiple document formats.

b. Time Compliance Technical Orders (TCTOs) and TCTO supplements shall be prepared in accordance with TO 00-5-15 and formatted in accordance with MIL-DTL- 38804.

c. Technical order revisions require each page of the TO be captured in a content management systems native format except for blank pages.

d. Changes to page numbers only, blank pages and backup pages not undergoing content editing shall not constitute a countable or chargeable change page.

e. For the purposes of this PWS, ‘a page’ is defined as one of the printed sizes in MIL- STD- 38784, Table II.

f. 8 1/2 X 11-inch, 4 x 6-inch, and 5 x 8-inch page sizes are considered basic page sizes.

g. Pages shall be counted in equivalents of the basic page size for a foldout page.

EXAMPLE: If a TO has a page size of 8 1/2 x 11-inches and has foldout pages with a printed size of 25.5 X 11-inches, the foldout page count for contract purposes would be three pages. Foldout pages with a printed size of 8 x 8-inches in a TO with 4 x 8-inch page size would constitute two pages.

h. Deviations from source data, such as rephrasing, rearranging or recomposing technical information, are not permitted without written approval from technical content manager.

i. Editorial source data includes material supplied to the contractor for performance of editorial services. Editorial source data will be supplied for editorial services in various formats. Format examples may be electronic (including but not limited to Raster, PDF, IPDF, SGML, XML, GML, PageMaker©, FrameMaker©, AutoCAD©, CGM, SGML Arbortext), Paper (Reproducible Copy, Printed Copy, Engineering Drawings, Engineering Notes), and supporting documentation (Publication Change Requests, Reference TOs, Minutes/Notes).

j. Editorial products developed under this contract will be the property of the government.

k. Concurrent source data deliveries, as well as incremental source data deliveries, along with composed files may be required and will be defined in program task order.

l. The contractor shall provide electronic editorial review copies of changes, revisions, TCTOs, supplements, data modules, illustrations, or other documentation.

1.1.5 Technical Data Functional and Customer Support

Technical data functional and customer support includes services for the sustainment of technical data systems to include technical data history/record management, technical order conference support, and delivery requirements. Provide customer service in a professional and courteous manner.

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1.1.6 Technical Data History/Record Management

The Contractor shall maintain local servers, back up hard drives, CDs/DVDs store tapes, history folders, paper copies of each TO and or disks generated as a result of the preparation of TOs in traceable locations within Contractor facilities located within a reasonable proximity for TOs belonging to the Missile Sustainment Division (AFNWC/NDM) to facilitate hand-to-hand deliveries, as required meetings, and accessibility to files to support priority technical order development requirements. Alternatively, a courier that is cleared for the level of classification can be used (at contractor expense) to facilitate delivery within Emergency and Urgent timelines. The Contractor may not upload or store any TO copies or pages on an unapproved cloud server. All digital copies must be maintained on local computers, servers, or approved cloud servers such as the MSD sharepoint.

The Contractor shall provide moisture proof/temperature-controlled facility for the storage of tapes and disks with dust and humidity control to avoid any damages to digital data, reproducible copies, positives, and negatives.

a. Provide one (1) workday response for return of history folders upon request from the Government. If the history folder is not available, the Government shall be contacted with that information within one (1) workday.

b. Inspect/maintain a current inventory of all history packages, digitized data, reproducible copies, Computer Generated Laser Copies, Duplicate Laser Copy, positives, and negatives always. This inventory is constantly changing due to new data entering the inventory and old data being rescinded and deleted. The inventory must be provided to the Government upon request.

c. At the Government’s request, the Contractor shall destroy all paper and digital copies of all TO pages, books and files and provide proof of destruction.

1.1.7 Delivery Requirements

The Contractor shall prepare and deliver black and white or color prepublication review copies in the quantity ordered, and/or in a digitized format, in a comparable product to a Computer-Generated Laser Copy /CD/DVD-ROM. The Contractor shall provide prepublications to the responsible TO Manager by the due date specified by the timelines in this Task Order. The Contractor shall return PCR, TCTO (Interim Message or draft) with prepublication. When requested by Responsible TO Manager, contractor shall provide digital or printed, fully merged, prepublication copy (color/back & white).

The Contractor shall provide the digitized data accompanied by a digital copy of the technical order in a Portable Document Format (PDF). The Contractor shall provide an exact listing of the files and file structured with each delivery.

The Contractor shall deliver/provide TO print form sets/printing package as directed by TO Manager, concurrently with the history file package to the responsible TO Manager. The Contractor shall update history files for applicable TOs maintained at the Contractor Storage and Maintenance Facility.

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The Contractor shall assemble the print package in the following manner from bottom to top:

1) Computer Generated Laser Copy in sequential page order (include blank pages as applicable).

2) Reproduction Assembly Sheet (original and two (2) Copies)

The Contractor shall include the order number, PCR, and the Contract Order Package in the history package. The Contractor shall assemble the history package in the following manner:

c. Final reproducible copy.

d. One (1) copy of each PCR.

e. Edited prepublication copy.

f. One (1) copy of Reproduction Assembly Sheet for Change Packages and Revisions.

1.1.8 Data Rights.

All deliverables outlined in each task order become the sole property of the United States Government. The Government has unlimited rights to use, modify, reproduce, perform, display, release, or disclose technical data in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others to do so. Technical data includes all data produced or enhanced because of TO sustainment. All technical data shall be developed and provided in accordance with the data right clauses and as identified in each task order. In some cases, the Contractor shall be required to provide proprietary data for government use. If required, this will be specified in the individual task orders. The Contractor, at the request of the Procuring Contracting Officer (PCO), shall deliver the latest SGML and graphics files for all technical order projects within 10 calendar days of completion of Task Order.

1.2 Benefit to United States Air Force (USAF): The primary focus of this effort is to prepare and deliver nuclear weapons technical order updates and/or revisions, store, maintain, process, and handle classified data. This acquisition will benefit the United States Air Force (USAF) by providing accurate, concise, and timely Air Delivered Capabilities Directorate Technical Orders supporting the Nuclear and Non-Nuclear Mission. Specific tasks are delineated in the following paragraphs/subparagraphs.

1.3 Background: AFNWC/ND is responsible for logistics management serving as the Air Force (AF) focal point to respective Department of Defense (DOD)/Department of Energy (DOE) agencies, national laboratories, military Major Commands (MAJCOM), and field units on all aspects of logistics support, storage and sustainment of nuclear weapons, associated weapons systems, and equipment. Specifically, AFNWC/ND manages nuclear Technical Orders (TO), as referenced in nuclear weapons TO indexes and is the focal point for managing Category 1 weapons loading, air transport, aircrew delivery TOs, and air-launched cruise missile warhead mate/de-mate TOs listed in nuclear weapons TO indexes.

1.4 AFNWC/NDM is the focal point and technical authority for cruise missile technical data, technical information management, and configuration control of Technical Order (TO) data during system acquisition and sustainment. TO updates developed must be accurate, adequate, safe, and usable in operational environment to support all requirements assigned.

2.0 Services Summary: Efforts of this contract are life cycle support of TOs, based on system requirements, operational requirements, nuclear safety, and current published data. Contract efforts

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cover preparation and production, i.e., template development, writing, editing, graphic maintenance, quality assurance, and preparation in digital format. Each of these efforts are detailed in subsequent paragraphs. The government establishes requirements and schedules, provides source data and performs all technical and format reviews.

PERFORMANCE

OBJECTIVE

PWS PARA PERFORMANCE

THRESHOLD

SS-1. Schedule: Provide Pre-publication Review Copies Initial submission due on the date in Contract Package Order.

1.1.3 No more than three late documents per year per

task order and no more than 2 working days late.

No more than two sets of correction/edits and all corrections must be accomplished within two working days, or other such time periods as established in the task order.

SS-2. Business Relations: Contractor interacts seamlessly with Government as well as internal/external customers. Contractor maintains a non-personal services relationship with the Government with continued awareness of Government/Contractor relationships.

1.1.5 Contractor receives less than five (5) valid

customer complaints per year.

SS-3. Management of Personnel:

Contractor selects, retains, and replaces personnel when necessary.

4.28 Contractor meets all task requirements while

selecting, retaining and replacing qualified personnel as needed

SS-4. Quality Product: Accuracy 1.1.1 Delivered TO pages are error free 100% of the time quarterly.

SS-5. Quality Product: Process requests for quality corrective actions, quality assistance and quality assurance assessment, no later than suspense date.

5.11.1 98% of the time Quarterly

SS-6. Delivery Performance: The Contractor shall meet the delivery schedule as follows:

a. Safety and operational Supplements

b. Emergency, Urgent and Expedite Tech orders and Time Compliance Tech Order (TCTO).

c. Routine Initial Distribution (ID) tech data.

d. Routine tech data requests and Shortages.

1.1.3, 4.15.1, 4.15.2, 4.15.4

a. Within 24 hours from time of receipt.

b. Emergency: 12 hours from time of receipt, Urgent: six calendar days from date of receipt, Expedite: fifteen calendar days from date of receipt and TCTO: two calendar days from date of receipt.

c. Within two (2) to fifteen (15) workdays after receipt.

d. Routine:

- 50 pages or less – within 20 calendar days from date of receipt.

- 51 – 100 pages – within 30 calendar days from the date of receipt.

- 101 – 350 pages – within 45 calendar days from the date of receipt.

- 351 pages or more – within 55 calendar days from date of receipt.

SS-7. Delivery Performance: Provide Print Form Sets/Print Packages

1.1.7 Provide print packages with assembly sheet for

printing the same day as prepared 100% of the time quarterly.

SS-8. Documentation: Inspect and inventory each History/Jacket file, within thirty (30) calendar days’ time, IAW Maintenance Plan.

1.1.6 b. a. 100% of the time quarterly.

b. 95% of the time quarterly.

c. 95% of the time quarterly.

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PERFORMANCE

OBJECTIVE

PWS PARA PERFORMANCE

THRESHOLD

SS-9. Security Procedures: Handle sensitive data IAW Air Force Instruction AFI 21-401 and AFI 61-204.

5.2.1 100% adherence quarterly.

SS-10. Billing: Monthly billing submitted in an accurate and timely manner

4.3.2, 4.21

Billings shall be posted on the web database within three (3) calendar days at end of month.

0% of CDRL A002 reports show cumulative Contract Funds Status cost overruns. 91% of CDRL A002 reports show cumulative cost underruns less than 3% from budget. 100% of CDRL A001 reports recommend solutions to CDRL 0002 underruns exceeding 3% or overruns Monthly.

SS-11. Critical Training. Contractor shall maintain and make available to the COR, within 30 days after award, records of any training of contract employee and subcontract employees including, but not limited to CTIP, OPSEC, CUI, Derivitive Classification, and Information Awareness (IA).

5.2.7.2, 5.2.9

Training completed and records provided to COR within 30 days of award.

3.0 Government Property

3.1. The Contractor shall provide adequate physical indoor protection and safety requirements for GFI in the Contractor’s possession. The Contractor shall not release or disclose to anyone outside the Contractor’s organization any classified and/or unclassified TO/GFI data or information, regardless of the medium, pertaining to any part of the GFI being provided to said contractor under this contract and/or any program related to GFI/data being managed in accordance with this contract.

3.2 Government Property to be Provided: The Contractor shall complete the phase-in joint inventory prior to the start of the first performance period. The Contractor and a Government Representative (identified by the PCO) shall conduct a joint inventory of all GFI. During the joint inventory, the Contractor and the Government Representative shall jointly determine the condition of all TOs. The Contractor shall document the condition of all GFI listed. The Contractor shall notify the PCO in writing upon completion of the joint inventory of all missing or unsuitable GFI. If the Contractor does not participate in the inventory, the Contractor shall accept as accurate the listing and stated condition of GFI provided by the Government. If the Contractor participates in the inventory but does not agree with the Government Representative’s determination as to the condition of the GFI, this failure of the Contractor to agree on condition and defects shall be treated as a dispute pursuant to the Disputes Clause of this contract. Within five (5) working days after completion of the joint inventory, The Contractor shall provide to the PCO a listing suitable for contract modification that reflects the revised GFI listing. Joint inventory shall include the incumbent and follow on Contractor plus Government Representatives.

3.3 Government Furnished Information: The price per page shall be based on the government furnished source data and charged as either a text page or an illustration page. Government engineers and/or technical personnel conduct the background technical research from engineering data, unsatisfactory reports, PCRs, or RCs. The government makes specific recommendations as to how the TO shall be changed or updated by the contractor. The material supplied may be in very rough

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form, such as engineering notes, engineering drawings, minutes, PCR, etc. This material may need to be reworded, rephrased, reformatted, or rearranged by the contractor and shall be charged as either a text page or illustration/new illustration page as applicable.

3.4 Annual Inventory: The Contractor shall physically inventory all GFI/TOs a minimum of once each year (12-month period). This annual inventory is in addition to the joint inventories identified in PWS paragraphs 3.2 and 3.4. The Contractor shall provide said inventory report to the PCO within thirty (30) calendar days of completion of each physical inventory. The contractor shall provide Inventory/Utilization Data Reports, (DI-MISC-81107A, IAW CDRL A004).

3.5 LOSS, DAMAGE, OR DESTRUCTION (LDD): The Contractor shall be liable for LDD to GFI/TO(s) beyond fair wear and tear or reasonable consumption.

3.6 Return or Retention of Government Property: All property provided by the Government remains the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the PCO directs the Contractor to retain the property for continued use under a successor contract. All Government property shall be returned to the Government in the condition provided unless approved in advance by the PCO. All information, regardless of format, (i.e., SGML, XML, including Electronic Data Deliverable (EDDs), Document Type Definition (DTDs) and any associated information and PDFs, etc.) and material generated under the contract/order becomes the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the PCO directs the Contractor to retain the material for continued use under a successor contract.

3.7 Work Assignment/Completion: For TO efforts, a job order package will be provided to the contracts on-site point of contact by the Government to initiate the work effort such as the use Recommended Change (RC)/DAF Form 847. The government TO Managers is responsible for preparing the job order package, all accompanying documentation, and assigning the suspense date based on time frames. He/she is also responsible for all follow up with the contract on-site point of contact.

The contractor has one business day to identify any concerns to the TOMA regarding the assigned suspense date.

The contractor shall correct any observable errors and obtain correct information as necessary. The contractor is responsible for the accuracy and completeness of all their work. The government will have final approval of all final TOs. The government is responsible for furnishing technically correct source material.

4.0 Technical Requirements the PCO Authority: The PCO is the only person authorized to approve changes in any of the requirements under this PWS and any provisions contained elsewhere in this contract. In the event the Contractor implements any such change at the direction of any person other than the PCO, the change will have been made without authority. All newly prepared work shall be maintained and stored in Enhanced Technical Information Management System (ETIMS)-compliant digital format. All employees assigned to, with access to or supervising, ALCM’s work under this PWS, must obtain and maintain a secret security clearance, at the contractor’s expense. The contractor must have the capability to perform all work stated within this PWS.

4.1 Period and Place of Performance: These services will be performed at Contractor Facility located within reasonable proximity for TOs belonging to the Missile Sustainment Division (AFNWC/ NDM) to facilitate hand-to-hand or classified courier (1.1.6) deliveries to Tinker AFB, Oklahoma and meet MSD technical order program distribution Emergency and Urgent timelines.

4.1.1 Contract/Order Period of Performance: The estimated period of performance for the initial delivery and update is for amount of time indicated on project schedule submitted before award of each task order. The period of performance for the contract/order may extend no longer than 1 year from award date. The period of performance for the contract/order may extend 1 year past expiration of contract, if applicable.

4.1.2 Place of Performance: Work to be performed at Contractor facilities located within a reasonable proximity for TOs belonging to the Missile Sustainment Division (AFNWC/NDM) to facilitate Technical Information Exchange Meetings with required access to contractor’s editors, illustrators, quality assurance specialist with source data and historical files being readily available.

4.2 Contract Data Requirements List(s) (CDRL)

Document Identifier

DID Title PWS Reference (s)

A001 DI-ADMIN-

81250A

Conference & Meeting Minutes 4.13

A002 DI-MGMT-81468T Contract Funds Status Report (CFSR) 4.3.2 & 4.21

A003 DI-MISC-80508A Technical Reports and Services 4.22 A004 DI-MISC-81107A Inventory/Utilization Data Report 3.4

4.2.1 Quality of CDRL Deliverable: There shall be no more than one rejection of any deliverable.

There shall be no more than 3 total rejection(s) of deliverables per quarter. The Government will reject a deliverable if 5 or more technical errors or 5 or more minor errors are found within the deliverable. A technical error is defined as the format not being in accordance with the CDRL or the content not being accurate and complete in accordance with the CDRL, PWS or contract. A minor error is exemplified by a typographical error, a grammatical error, etc. The rejected deliverable shall be corrected and resubmitted within 30 business days of notification of Government rejection.

4.2.2 Receipt of CDRL Deliverable: CDRL deliverables may be submitted via Wide Area Workflow (WAWF), e-Business Suite / Invoicing, or be submitted directly to the MFT member identified on the CDRL. There shall be no more than 3 late submission(s) of deliverables per quarter. The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

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4.3 General Requirements.

The contractor shall be on automatic distribution for TOs that are required to perform tasks. Follow procedures in TO 00-5-1. The Contractor shall prepare and deliver black and white prepublication review copies in the quantity ordered, and/or in a digitized format, in a comparable product to a DIR/CD/DVD-ROM. The Contractor shall be responsible for all contractor errors. The Contractor shall provide prepublications to the responsible TO Manager by the due date contained in the Contract Order Package. The Contractor shall return PCR, TCTO (Interim Message or draft) with prepublication. The Contractor shall not finalize the DIR/CD/DVD-ROM for printing until approval from the responsible TO Manager is received by telephone; Two-Way Memo, Optional Form 27, e-mail, or return of marked up-copy within five (5) workdays.

4.3.1 Technical Order Support. These efforts are divided into subtasks to allow proper tracking of funds. Efforts are identified in the following subtasks as a guide for the Contractor for invoicing purposes of the contract:

Subtask A: Air Force Technical Order (Editing, Administrative Support, & Distribution)

Subtask B: logistics management support (Second Destination Transportation, Project Officers Group (POG) Support, and any other non-TO related logistics support)

4.3.2 Invoicing Instructions for Contractor Work. As directed by the government, Government funded projects and events will be separately funded per Info Subcontract Line-Item Number (InfoSubCLINs by task), and the contractor shall specifically invoice that InfoSubCLIN on the work accomplished monthly. InfoSubCLINs will be added as funding becomes available. DFAS payment instructions are provided within the contract vehicle DFARS 252.232-7006. (IAW DIMGMT

81468T, CDRL A002)

4.3.3 Freeze Date: The Contractor shall accept no additions, deletions, or changes to be incorporated into the new change, revision, or rewrite at the time of prepublication preparation or at the time of the final preparation, if prepublication is not requested. The Contractor shall consider this the “freeze date” of the publication. The Contractor shall accept deviations from this freeze date if an urgent need (as determined by the Government) is identified to incorporate another PCR.

4.3.4 Contact Prints: The Contractor shall prepare and deliver contact prints when authorized by the Government. Contact prints are delivered when the government furnished page, reproducible copy, DIR, or existing negative is insufficiently legible to meet print requirements and Contract Quality Assurance requirements.

4.3.5 Clarification: Interpretation and deviation to technical order specification requirements within the scope of this contract shall be furnished and/or authorized by government representative. The government representative will provide source data in support of contract line items except in cases where contractor source data is required.

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4.3.6 Package Preparation: The contractor is required to have the capability to perform work as listed below at no additional charge to the government.

a. Same day but no more than two-day turn-around corrections to its work.

b. Mark-up and maintain the master of the prepublication review copy.

c. Attend quarterly meetings with government representative, if required, to discuss problem areas or areas of concern.

d. One workday response for return of history folders upon request from the government. If the history folder is not available, the requestor shall be contacted with information within one day.

e. Maintain a current inventory of all history packages, any digital data, reproducible (repro) copies, DIR/CD/DVD-ROM. This inventory is constantly changing because of new data entering the inventory and old data being rescinded/deleted.

f. Maintain all digital data, repro, DIR/CD/DVD-ROM in its most current version (merged and purged) upon completion of all authorized changes or revisions.

g. All digital data, reproducible copies, DIR/CD/DVD-ROM, and negatives shall be stored in suitable bins or cabinets and listed and updated daily on a computerized locator file.

h. Release any data retained by the contractor, at any time, upon request of government representative and return to the requestor.

i. Adaptation of all data into the TO based on the government furnished material (GFM) received by the contractor with the contract order package.

4.3.7 Delivery Package: The contract order package sent from the government will consist of the following items.

a. A letter transmitting the data package and specifying each applicable line item to be used in accomplishing the task; approximate quantity of each line item; due date of prepublication if required; all funds information; TO manager’s name, code, and telephone number; and technical content manager’s name and telephone number.

b. Air Force TO Publication Change Request (PCR).

c. Draft manuscript or marked-up copy including formal/interim TO supplements for incorporation, when applicable

4.3.8 TO preparation and formats

a. DIR/CD/DVD-ROM

b. Compact Disk (CD-ROM) in Indexed Portable Document Format (IPDF) or as indicated by government representative,

c. Forms sets

d. Digitization and tagging of data, and/or

e. Contact prints as requested for changes, revisions, and supplements to existing and new TOs and TCTOs.

NOTE: If order delivery schedule cannot be met, requestor must be notified in writing and permission granted from requestor to extend delivery schedule.

4.4 Specific Requirements. Upon receipt of the GFM and contract order package, the contractor shall

4.4.1 Prepare products from the data packages.

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4.4.2 Notify the TO manager if a discrepancy exists between the TO history file and work requests.

4.4.3 Ensure due dates are met as stated on contract order package. If more than one PCR on separate order packages is received on the same TO and the freeze date has not been met, the order package with the earliest required date on the PCR shall determine the due date.

4.4.4 Make changes to TOs according to specifications identified in this PWS unless otherwise specified.

4.4.5 Upgrade the entire page with respect to legibility, appearance, readability, references, cross-references, and correction of any other mistakes when inputs furnished by the government involve changing only a word or a sentence on a page.

4.4.5.1 Charge the government for text pages if only text is changed on the page even though the page may contain text and illustration(s).

4.4.5.2 Charge the government for illustration pages if the text and illustration or only the illustration is changed on the page.

NOTE: The contractor may not charge for both text and illustration pages even though the page may contain both text and illustrations.

4.4.5.3 Produce finished artwork from sketches, photographs, or engineering documents. Line art shall be prepared unless otherwise authorized. The contractor shall replace illustrations with the same size drawings unless otherwise specified.

4.4.6 Research, develop, compile, edit and incorporate data into TOs as requested.

4.4.7 Compose, layout and proofread all updates to TOs.

4.4.8 Reword or rephrase text for technical content clarity after coordination with the technical content manager.

4.4.9 Accomplish all editing against the latest issue of the TO. Frequently, the source data will have been prepared prior to distribution of the latest change. The contractor shall work from the master repro copy of the DIR/CD/DVD-ROM to ensure the latest issue is used. The contractor is responsible for obtaining clarifying information from the originator.

4.4.10 Use type size and style on changes/update revisions that matches the surrounding type with the type size within one point differential. Type on the finished DIR/CD/DVD-ROM shall not be less than eight (8) points. The exception is wiring diagrams where existing type size may be retained, provided it is clearly legible. Diagrams on complete revisions and new basics shall conform to latest issue of the various content specifications for the specific type of TO (attachment 1).

4.4.11 Check all page, paragraph and sub-paragraph references or any type of referencing between various portions of the TO.

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4.4.12 Verify the accuracy of the list of effective pages (LEP). This verification shall include all pages in the TO not just those being changed.

4.4.13 Incorporate outstanding supplements unless otherwise directed by government representative.

4.4.14 Ensure that all applicable portions of the TO (including volumed TOs) are updated. For example, in the illustrated parts breakdown (IPB), when a figure (illustration) is changed, the Numerical Index and Reference Designation Index is changed.

4.4.15 Ensure a distribution statement and, when applicable, disclosure statement, warning statement and handling and destruction notice are affixed to the title page of every TO.

4.4.16 REFERENCING The Contractor shall check all page, paragraph and sub-paragraph references on complete Revisions or any type of referencing between various portions of the applicable TO for correct references.

4.4.17 EFFECTIVE PAGES The Contractor shall verify the accuracy of the List of Effective Pages on complete revisions. The Contractor shall include all verified pages in the applicable TO and not just those being changed.

4.4.18 SUPPLEMENTS The Contractor shall incorporate outstanding supplements when coordinated by the responsible TO Manager as before and after data. The Contractor shall not incorporate manual supplements unless specifically requested by the responsible TO Manager.

4.4.19 TITLE PAGES The Contractor shall ensure that the title page contains an accurate supersede notice IAW MIL STD-38784 incorporated per Appendix C, Applicable Documents.

4.4.20 UPDATES The Contractor shall ensure that all applicable portions of the applicable TO are updated, including volume TOs. Example: Illustrated Parts Breakdown (IPB), when a figure or illustration is changed, the Numerical Index and Reference Designation Index are also changed. The Contractor shall ensure checklists are updated when parent manual is changed effecting checklists.

4.4.21 AFTO FORM 873 The Contractor shall ensure TCTOs do not conflict with any information provided on the AFTO Form 873.

4.4.22 TCTO CONFLICTS The Contractor shall comply with the draft copy provided by the responsible TO Manager in the preparation of applicable TCTOs. If a question arises, the Contractor shall resolve the conflict by contacting the responsible TO Manager before performing and completing the work assigned.

4.4.23 PREPARATION The Contractor shall prepare TCTOs IAW MIL-DTL-38804 and TO 00- 5- 15, Chapter 2. The Contractor shall not include the applicable TCTO number or page numbers on pages of attached service bulletin when preparing TCTO packages. Service bulletin pages shall be priced at reprint page cost.

4.4.24 TABLE OF CONTENTS The Contractor shall ensure the table of contents, list of tables, list of illustrations and appendices are updated on all work assignments.

4.4.25 DISTRIBUTION STATEMENT The Contractor shall include a Distribution Statement, Disclosure Statement, Warning, and Handling and Destruction Notice affixed to the title page of every applicable TO before preparation of a Direct Image Reproducible (DIR).

4.4.26 Prepare all work according to applicable documents referenced in appendix C.

4.5 Prepublication Copies. The contractor shall prepare prepublication copies and deliver black and white prepublication review copies in the quantity ordered. The government will review prepublications (contractor shall return PCR with source data) prior to finalization of DIR/CD/DVD- ROM for printing and advise the contractor of corrections and/or procedures to deliver repro copies by phone or return of marked-up copy within five (5) workdays.

NOTE: No additions, deletions or changes shall be accepted for incorporation into the new change, supplement, revision, etc., at the time of final preparation. The only deviation from this freeze date shall be for an urgent need (as determined by the government) to incorporate another PCR.

4.6 Contact Prints. The contractor shall prepare and deliver contact prints when required and authorized by the government. Contact prints are delivered when government furnished page, repro copy, DIR or existing negative is insufficiently legible to meet print requirements and contract quality assurance requirements.

4.6.1 When illegible pages cannot be enhanced by contact print, the contractor shall obtain written authorization to deliver new retyped/redrawn DIR/CD/DVD-ROM. Type, size and style shall be the same as the existing drawing/text.

4.6.2 The contractor shall return all original material to government representative at the time of the request.

4.7 PRINT PACKAGE DELIVERY: The Contractor shall deliver the print package to the TO Manager located at government facility’s mail pickup/delivery area the same day as assembled.

4.7.1 The Contractor shall deliver the TO printing package to the TO Manager, with the history file package. The Contractor shall deliver the package to TO Manager to ensure the "red date" (due date) is met.

4.7.2 The Contractor shall include the order number, the PCR and the TO Requirements Package in the history package identifying the use of applicable CLINs to accomplish routine tasking and subsequent delivery of the completed package to DAPS-Online the same day. The Contractor shall assemble the history package in the following manner:

a. Final reproducible copy.

b. One (1) copy of each PCR.

c. Edited prepublication copy.

d. One (1) copy of Reproduction Assembly Sheet.

e. Returned copy of TO or CPIN Distribution and Record Request.

f. Copy of DAPS-Online work request receipt.

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4.7.3 HISTORY FILE AVAILABILITY: The Contractor shall ensure an up-to-date history file is always available to the responsible TO Manager.

4.7.4 ASSEMBLY SHEET RETENTION: The Contractor shall maintain one copy of the assembly sheet with the Print Package in the history file.

4.8 TO History Package. The contractor shall research and review the addition and deletion of required data as well as correction of errors. This requirement is identified by the order, the PCR, and the transmittal letter authorizing use of certain specified line items to accomplish routine tasking and subsequent delivery of the completed package to government representative. The contractor shall:

4.8.1 Pull and update history files for TOs maintained at the contractor facility. Prior to a revision, the contractor shall prepare and maintain a digital copy of the previous revision including all changes. The government has the right to obtain a copy of these files in specified format upon request.

4.8.2 Pull and collate the final DIR/CD/DVD-ROM according to appendix C. This must be in sequential page order (include blank pages as applicable).

4.8.3 Complete all applicable forms in the required number of copies and deliver to government representative. The contractor shall complete the printing assembly sheet(s).

4.8.4 Assemble the print package in the following manner from bottom to top.

a. DIR/CD/DVD-ROM in sequential page order (including blank pages as applicable)

b. Print assembly sheet (original and two [2] copies)

c. Printer’s assembly sheets, if required

4.8.5 Assemble the history package in the following manner from bottom to top.

a. Final print copy

b. Edited prepublication copy

c. One (1) copy of print assembly sheet

d. One (1) copy of each PCR

The contractor shall ensure an up-to-date history file is available for government use. The history file should contain a copy of the original TO (including TCTOs) and all subsequent changes and supplements with accompanying applicable PCRs and assembly sheets.

4.8.6 One copy of the print assembly sheet shall be maintained with the DIR/CD/DVD-ROM.

4.8.7 If more than one PCR is incorporated, the one with the earliest red date is used to compute the TO printing package delivery date. All PCRs pertaining to a specified TO shall be incorporated into revisions, changes, supplements, TCTOs, etc., until a freeze date is determined.

4.9 Direct Image Reproducible. The contractor shall deliver DIR or digitized data as directed by government representative on all new TOs, changes, revisions, and supplements to existing TOs.

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4.10 Government Reproducible Upgrade.