Attachment_2_Functional_Requirements_Matrix_&_Cost_Proposal.xlsx
XLSX spreadsheet 33 KB Posted
- Solicitation number
- RFP 26-26-214617 ARRC Electronic Payment Solution
- Issued by
- Alaska
About this file
This is a Functional Requirements Response Matrix and Cost Proposal template for RFP 26-26-214617, an Electronic Payment Solution procurement by the Alaska Resource Development Council (ARRC). The RFP seeks a comprehensive electronic payment platform to support secure customer authentication, self-service payment portals, invoice management, and multi-payment processing capabilities. The solution must support mandatory requirements including secure customer authentication, customer self-service portals, invoice viewing and payment history tracking, email payment confirmations, and multiple simultaneous invoice payments, alongside high-priority features such as mobile-responsive interfaces, saved payment methods, and account statement downloads. The RFP closing date is August 13, 2026, with the contract term spanning five years from the implementation date.
The cost proposal requires vendors to provide pricing across eleven distinct cost categories including software licensing, implementation services, integration services (particularly with Oracle JD Edwards EnterpriseOne), training, and ongoing support services. Critical payment processing requirements include mandatory support for ACH payment processing, credit card payment processing, secure tokenized payment transactions, and PCI-compliant workflows, with optional integration capabilities for Wells Fargo Merchant Services and payment gateway systems. The pricing structure accounts for transaction fees, gateway fees, processor fees, and one-time migration costs across a five-year performance period, with vendors required to include all direct and indirect costs—including employee compensation, overhead, applicable taxes, and profit margins—in their submitted pricing with no allowance for additional charges beyond the grand total proposal amount.
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Other files
| File | Type | Posted |
|---|---|---|
| 26-26-ARRC_Electronic_Payment_Solution.pdf | ||
| Attachment_1_2025-2026_YTD_Credit_Card_Sales.pdf |
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Text version
Appendix A
APPENDIX A – FUNCTIONAL REQUIREMENTS RESPONSE MATRIX
| Scoring Matrix | Weight |
| Native / Out of Box | 5 |
| Configuration | 5 |
| Customization | 4 |
| Third Party | 2 |
| Future Roadmap | 0 |
| Not Supported | 0 |
| Vendor Instructions |
| For each requirement, using the drop-down box, indicate how the proposed solution supports the requirement using one of the following response values: |
| Native / Out of Box | ||||
| Configuration | ||||
| Customization | ||||
| Third Party | ||||
| Future Roadmap | ||||
| Not Supported | ||||
| For any response other than Native / Out of Box, provide a brief explanation in the Comments column. | ||||
| ID | Requirement | Priority | Vendor Response | Comments |
| FR-001 | Secure customer authentication | Mandatory | ||
| FR-002 | Customer self-service portal | Mandatory | ||
| FR-003 | View open invoices | Mandatory | ||
| FR-004 | View payment history | Mandatory | ||
| FR-005 | Email payment confirmations | Mandatory | ||
| FR-006 | View paid invoices | High | ||
| FR-007 | Download invoice copies | High | ||
| FR-008 | Download account statements | High | ||
| FR-009 | Pay multiple invoices simultaneously | High | ||
| FR-010 | Mobile-responsive interface | High | ||
| FR-011 | Saved payment methods | High | ||
| FR-012 | Support partial payments | Medium | ||
| FR-013 | Multi-user customer access | Medium | ||
| FR-014 | Customer profile management | Medium |
Appendix A.2
APPENDIX A.2 – PAYMENT PROCESSING & GATEWAY COMPATIBILITY MATRIX
| Scoring Matrix | Weight | |||
| Native / Out of Box | 5 | |||
| Configuration | 5 | |||
| Customization | 4 | |||
| Third Party | 2 | |||
| Future Roadmap | 0 | |||
| Not Supported | 0 | |||
| Vendor Instructions | ||||
| For each requirement, using the drop-down box, indicate how the proposed solution supports the requirement using one of the following response values: | ||||
| Native / Out of Box | ||||
| Configuration | ||||
| Customization | ||||
| Third Party | ||||
| Future Roadmap | ||||
| Not Supported | ||||
| Provide comments for any response other than Native / Out of Box. | ||||
| ID | Requirement | Priority | Vendor Response | Comments |
| PROC-001 | Support ACH payment processing | Mandatory | ||
| PROC-002 | Support credit card payment processing | Mandatory | ||
| PROC-003 | Support secure tokenized payment processing | Mandatory | ||
| PROC-004 | Support PCI-compliant payment workflows | Mandatory | ||
| PROC-005 | Support hosted payment page workflows | High | ||
| PROC-006 | Support Wells Fargo Merchant Services integration | Optional | ||
| PROC-007 | Support Wells Fargo payment gateway integration | Optional | ||
| PROC-008 | Support configurable payment gateway architecture | High | ||
| PROC-009 | Support payment gateway portability | High | ||
| PROC-010 | Support future processor changes without major redesign | High |
Cost Proposal
| Cost Proposal |
| 26-26-ARRC Electronic Payment Solution |
| Instructions: |
| Complete the cost proposal by identifying the costs for each component listed below. Costs for each component and the grand total will automatically calculate. Do not add fields or otherwise modify the format of this form; doing so may cause your proposal to be considered non-responsive and rejected. If there additional items to be considered, please contact the Contract Administrator. |
| Offerors shall provide pricing for all applicable categories. Pricing shall include all costs necessary to provide the proposed solution. Any costs not specifically identified in the pricing schedule shall be considered included in the Offeror's proposed pricing and shall not result in additional charges to ARRC. |
1. Software Licensing Cost: Include all software subscription, licensing, user, seat, module, platform, hosting, and environment fees required for the proposed solution.
2. Implementation Services: Include all costs associated with project management, configuration, setup, testing, deployment, data conversion, system validation, and go-live support.
3. Integration Services: Include all costs associated with developing, configuring, testing, and deploying integrations between the proposed solution and ARRC systems, including Oracle JD Edwards EnterpriseOne.
4. Training: Include all costs for administrator, end-user, and technical training, training materials, documentation, and training delivery.
5. Support Services: Include all ongoing maintenance, technical support, software updates, patches, enhancements, and help desk services.
6. Payment Gateway Fees: Include all gateway-related setup, access, account, service, and transaction processing fees not otherwise identified below.
7. Credit Card Transaction Fees: Include all credit card processing fees, including percentage-based and per-transaction charges, interchange, assessments, and processor fees.
8. ACH Transaction Fees : Include all ACH processing fees, including per-transaction charges, batch fees, return fees, and other ACH-related costs.
9. Gateway Monthly Fees: Include all recurring monthly gateway, account maintenance, or service fees
10. Annuual Processor Fees: Include all annual processor, merchant account, compliance, security, reporting, or account maintenance fees.
11. One-Time Processor Migration Costs: Include all one-time costs associated with migrating merchant accounts, gateways, payment data, tokens, configurations, and related services.
12. Optional Services: Include any optional products, modules, services, integrations, or features not included in the base proposal. Optional items shall be identified in your technical proposal.
Costs for each component must include all direct and indirect costs associated with the performance of the contract, including but not limited to contractor employee costs, supplies, overhead, applicable taxes and fees, and profit. The costs identified below are the total amount of costs to be paid by ARRC. No additional charges shall be allowed.
| Year One | Year Two | Year Three | Year Four | Year Five | Total | |
| 1. Software Licensing | $ - 0 | |||||
| 2. Implementation Services | $ - 0 | |||||
| 3. Integration Services | $ - 0 | |||||
| 4. Training | $ - 0 | |||||
| 5. Support Services | $ - 0 | |||||
| 6. Payment Gateway Fees | $ - 0 | |||||
| 7. Credit Card Transaction Fees | $ - 0 | |||||
| 8. ACH Transaction Fees | $ - 0 | |||||
| 9. Gateway Monthly Fees (x 12 months) | $ - 0 | |||||
| 10. Annual Processor Fees | $ - 0 | |||||
| 11. One-Time Processor Migration Costs | n/a | n/a | n/a | n/a | $ - 0 | |
| 12. Optional Services | $ - 0 |
Grand Total: $ - 0
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