Attachment 1 - Statement of Work - Radio Dispatch Consoles.pdf

DEPARTMENT OF THE AIR FORCE

27TH SPECIAL OPERATIONS MAINTENANCE GROUP (AFSOC)

CANNON AIR FORCE BASE NEW MEXICO

Statement of Work

(SOW)

Maintenance Operations Center Motorola Radio Dispatch Console

Installation at

United States Air Force (USAF) Cannon 4 August 2023

AIR COMMANDOS

CANNON AIR FORCE BASE NEW MEXICO

AIR COMMANDOS

1.0 Introduction

1.1 Mission: The Maintenance Operations Control Center is responsible for tracking & monitoring all scheduled/unscheduled mx efforts across 9 units; we track 155 Cannon AFB assigned aircraft valued at $6 Billion.

the MOC oversees all daily flying schedules, ensures deviations are reviewed accurately and recorded in IMDS in accordance with AFIs & AFSOC guidance. MOC is also responsible for aircraft/equipment products, summary reports for the Wing Commander/HQ leadership notification of mishaps, incidents & emergencies within the maintenance and flightline areas. Contractors need to provide MOC with a secure radio communication system that will allow our controllers to relay messages quickly and clearly across 16 channels using touchscreens and adjustable, multi-function microphones.

1.2 Background: Radios are the primary means of communication between the MOC and flightline personnel as well as being used to quickly transmit, receive routine & emergency information for 24hr operations. All Cannon AFB units are easily added, removed, and edited into the radio comm system in order to relay information to one unit directly or all units simultaneously.

1.3 Scope: MOC Office require two radio systems screens & two microphones set up in Bldg. 164, Rm 110. Both will be utilized by the Junior Controller’s. The MOC will need contractor's support for training controllers on how to operate the systems and functions properly. Each system should be operationally checked upon install to ensure proper functionality.

Solution Highlights:

● Equipment and installation of (2) new MCC 7500E dispatch operator positions

● Console features including

• Over-the-Ethernet-Keying (OTEK)

• Instant Recall Recorder (IRR)

● Console Licensing

● (1) Logging Playback Station

● (1) LAN Switch

● (1) UPS, GXT5 RACK 1500VA/1350W, 120V, 25 MIN RUNTIME, SOFTWIRED

● Reusing existing Rack, Router, and GFE network connectivity

2.0 General Requirements

2.1 Business Relations: The Contractor shall successfully integrate and coordinate all activity needed to execute this requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall promptly identify issues to the Government and take timely corrective action. The Contractor shall seek to ensure mission partner satisfaction and professional and ethical behavior of all contractor personnel.

2.2 Contract Management & Administration

2.2.1 Contract Management: The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of resources assigned to the requirement. The Contractor must maintain continuity between the mission partner and the contractor’s corporate offices.

2.2.2 Contract Administration: The Contractor shall establish processes and assign appropriate resources to effectively administer the contract. The Contractor shall respond to the Governments requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and contractor personnel assigned to support the contract. The Contractor shall assign resources in order to maintain proper and accurate records related to this contract.

CANNON AIR FORCE BASE NEW MEXICO

AIR COMMANDOS

2.3 Subcontract Management: If applicable, the Contractor shall be responsible for any subcontractor and any subcontractor management necessary to integrated work executed under this contract.

2.4 Hours of Work: Workdays are from Monday through Friday excluding US federal holidays Work hours are from 0800 to 1700 local time. 13 January, 17 February, 26 May, 16 June, 3 July, 1 September, 6 October, 13 November, 24 November, 22 December, and 29 December.

3.0 Product Specifications & Installation Requirements

3.1 The contractor must provide all personnel, equipment, tools, materials, supervision, transportation, safety equipment, any other items and services necessary to complete and proper installation of radio systems along with confirmed operational & functional checks with the MOC controllers prior to work completion.

3.2 Radio must be a Motorola MCC 7500E System.

4.0 Special Requirements

4.1 Security & Safety

4.1.1 Operational Security (OPSEC): If any installation is required to take place in a Government facility, the Contractor shall be familiar with the organizational critical information and indicators list (CIIL) and OPSEC policy of any installation they require access to. The required CIIL can be provided by the Contracting Officer.

4.1.2 Safety: The Contractor and any of its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government/Contractor personnel that takes place on an installation. The Contractor shall notify the cognizant Contracting Officer within 24 hours of all mishaps or incidents. The Contracting Officer will in-turn notify the Safety Office. The Contractor shall cooperate in any resulting safety investigation.

4.2 Contractor Access to Installations: Access to DoD installations is limited to personnel with a valid installation access pass. Failure to submit required information to obtain required documentation will result in the exclusion of such employees from the installation until such documentation is obtained. Contractor employees may be subject to personal and vehicle searched when entering or leaving a DoD installation. If installation access is required, the Government will provide the Contractor with the required information and documents for installation access passes upon award. Subsequently, the Contractor shall provide a list of all employees along working under this contract, along with the required documentation upon receipt of contract award, and no later than 30 days prior to the projected need for any new installation access pass requirements. The Contractor is responsible for maintaining an adequate number of personnel with active installation access passes, and adhering to the timeframes stated in this section. The cognizant mission partner is responsible for the coordination of installation access passes. Upon termination of employment, termination or cancellation of the contract, or expiration of the contract the Contractor is responsible for collecting employee installation access passes and turning them in to the CO, or the cognizant mission partner in a timely fashion.