Attachment 1 - Statement of Work - HQ ACC Tech Refresh Upgrades.pdf

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HQ ACC Tech Refresh
Solicitation number
FA480026Q0122
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Statement of Work Summary: HQ ACC Tech Refresh

This is a Statement of Work for Audio Visual (AV) Technical Refresh and System Upgrades at Headquarters Air Combat Command (HQ ACC) across five conference room spaces. The contractor must provide all labor, materials, equipment, tools, supervision, transportation, and related services to install comprehensive AV infrastructure upgrades in: Building 693 COMACC CR Room 202, Building 580 VTC Center Rooms 212, 214, and 215, and Building 587 Creech Conference Center SAC/TAC Room 122. The work encompasses removal of existing equipment, installation of new AV-over-IP systems, LED video walls, digital signal processors, control systems with touch panels, AV bridges for SIPR Teams capability, cameras, displays, and all associated infrastructure. All electronic components must be Trade Agreements Act (TAA) compliant, and the contractor must maintain Secret facility clearance with Secret-cleared technicians, programmers, project managers, and engineers. Vendor must employ Crestron-certified technicians and provide detailed system drawings for each room.

The contractor is responsible for equipment procurement, installation, full system integration, control software design and coding, on-site training, and operational testing with customer sign-off. Training must include control panel operation, room classifications, presentation modes, VTC operation, audio controls, digital signage control, custom presets, equipment overview, and troubleshooting procedures, with a training manual provided as a project deliverable. The statement specifies comprehensive equipment lists for each room, including repurposed displays and existing equipment to be retained. One-year onsite comprehensive maintenance support services must be provided for all new equipment upon project completion. Work shall be performed during business hours 8:00 a.m. to 5:00 p.m. ET, Monday–Friday, excluding US Federal holidays, with rescheduling required if the base is closed due to weather or Acts of God.

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Statement of Work – Headquarters Air Combat Command Tech Refresh

1.0. Scope of Work. The Contractor shall provide all labor, tools, replacement equipment and components, materials, supervision, transportation, and all other items and services necessary to install the Audio Visual (AV)Technical Refresh and System Upgrades for Building 693 Headquarters Air Combat Command (HQ ACC COMACC) CR Rm 202, Building 580 Video Teleconference (VTC) Center Rooms 212, 214, 215 and Building 587 Creech Conference Center SAC/TAC Rm 122.

2.0. Description. The COMACC CR upgrade solution will be comprised of a new LED video wall in addition to AV infrastructure, audio and control system upgrades. The SAC/TAC Conf Rm 122 in Bldg.

587 will be provided with a new All-in-One Video Conferencing Huddle Shot to accommodate NIPR Teams. Two repurposed displays will also be installed in this room, along with new floor stands.

Full system integration and programming will be conducted to provide required end-user functionality.

Operational testing of the system will also be conducted with the end-user upon completion and obtaining customer sign-off. One-Year onsite comprehensive maintenance support services will also be provided for all new equipment upon completion of installation.

2.1 The following requirements apply to the entire project:

The contractor will provide upgrades to key system infrastructure and peripheral devices in the above-mentioned five (5) VTC conference room spaces in order to implement new equipment consistent with current and emergent technologies. AV over IP system equipment will be provided and integrated as appropriate, in order to update the antiquated AV switching systems.

This AV infrastructure upgrade will be provided in Rms 212, 214 and COMACC CR Rm 202. Rm 215 upgrades will be focused on adding an AV bridge for SIPR Teams capability as well as a new control system with touch panel. However, this room will not receive updated AV switching infrastructure since the current AV core hardware is still considered relatively new in this room. The new systems will generally consist of both NIPR and SIPR MS Teams integrated capabilities. Other general room system capabilities will remain the same; however, additional equipment updates will be provided primarily to the audio and control systems.

2.2 The Contractor must maintain Secret facility clearance and have Secret cleared technicians, programmers, project management and engineers.

2.2.1 Vendor must have Crestron certified technicians.

2.2.2 Vendor must ensure all electronic components must be TAA compliant.

2.2.3 Unless stated otherwise, the Vendor will provide new AV/VTC equipment in Rooms 212, 214, and 215 of Building 580 and in COMACC’s Conference Room 202 of Building 693 and SAC/TAC Room 122 of Bldg. 587 required to implement new, industry standard, integrated AV/VTC systems.

2.2.4 Vendor must provide detailed system drawings and diagrams of each individual room.

2.2.5 The Vendor is responsible for equipment procurement, installation, and full system integration.

System programming and training must be conducted to provide required end-user functionality.

2.2.6 Vendor will conduct On-site training, consisting of a brief orientation of the operation and functionality of all new AV systems. The training must be provided immediately following completion of system installation.

2.2.7 Vendor will conduct operational testing of all systems with the end-user upon completion before obtaining customer sign-off of project.

2.3 Planning, Implementation and Testing

The contractor must provide an appropriate level of project management to ensure the efficient and timely acquisition, installation, integration, and testing of the multimedia equipment.

2.3.1 All new materials will be received at contractors site/ facilities where they are inspected and tested.

2.3.2 All components, cables, and hardware would then be delivered to the customer for installation by a team of Contractor Integration Services personnel, including Engineers, Technicians and/or Product Specialists.

2.3.3 All control software will be designed and coded. Equipment will be staged by Vendor to ensure proper operation, to the extent practical.

The section below outlines equipment to be removed and reutilized, in addition to new system upgrades.

2.3.2 Building 580 Room 212

The contractor will remove GFE in Room 212 to include: 75" displays, video switching system, audio

DSP.

• Utilize GFE Equipment rack, CISCO Room Kit Plus (SIPR), Vaddio AV Bridge, USB Extenders, Media converters, ceiling speakers, mics

• Provide and install two (2) 75" displays

• Provide and install an AV-over-IP video system to accommodate:

o NIPR PC/Laptop o SIPR PC/Laptop o SIPR VTC with dual outputs o Camera o (2) displays o NIPR Teams o SIPR Teams o Program Audio

• Provide and install one (1) Digital Signal Processor for audio control

• Provide and install one (1) 4 series control system and one (1) 10" touch panel

• Provide and install one (1) AV Bridge mini for SIPR Teams capability

• Install all AV equipment in the GFE Equipment rack in the rack room

• Provide wired digital clock at front of room, centered with displays

2.3.3 Building 580 Room 214

The contractors will remove GFE equipment to include: 65" displays, video switching system, audio DSP.

• Utilize GFE Equipment rack, CISCO Room Kit Plus (SIPR), Vaddio AV Bridge, USB Extenders, Media converters, ceiling speakers, mics

• Provide and install two (2) 75" displays

• Provide and install an AV-over-IP video system to accommodate:

o NIPR PC/Laptop o SIPR PC/Laptop o SIPR VTC with dual outputs o Camera o (2) displays o NIPR Teams o SIPR Teams o Program Audio

• Provide and install one (1) Digital Signal Processor for audio control

• Provide and install one (1) 4 series control system and one (1) 10" touch panel

• Provide and install one (1) AV Bridge mini for SIPR Teams capability

• Install all AV equipment in the GFE Equipment rack in the rack room

• Provide wired digital clock at front of room, centered with displays

2.3.4 Building 580 Room 215

The contractor will Remove GFE equipment to include Control processor

• Utilize GFE 2 bay credenza with monitor mounts, 55" displays, CISCO Room Kit Plus (SIPR), Vaddio AV Bridge, USB Extenders, Media converters, sound bar

• Provide and install one (1) 4 series control system and one (1) 10" touch panel

• Provide and install one (1) AV Bridge mini for SIPR Teams capability

• Install all AV equipment in the GFE 2 Bay credenza

• Provide wired digital clock at front of room, centered with displays

2.3.5 Building 693, COMACC Conference Room 202

The contractor will Deinstall GFE AV Equipment to include LED video wall, video switching system, audio system, control system, VTC system

• Reutilize (3) 10" monitors

• Provide and install:

o (1) LED video wall, 2160x5120, 0.9pp o Video wall processor o (1) 55" display in the rear of the room

• Remount (3) GFE 10" monitors from the ceiling to desk mounted

• Provide and install an AV-over-IP solution to accommodate:

o NIPR PC w/ dual outputs o SIPR PC w/ dual outputs o (2) laptop podium connections o (1) table laptop connection o SIPR VTC w/ dual outputs o NIPR VTC w/ dual outputs o (3) cameras for VTC and room monitoring o (1) video wall with up to (8) content sources o (1) 55" confidence monitor display o (3) control room monitors o NIPR Teams o SIPR Teams o Program audio

• Updated audio DSP

• (1) control room microphone

• (1) 10" touch panel

• (1) 21" touch panel in the control room

• (1) IR remote control for slide control for NIPR and SIPR PC

• (1) 3" LED countdown timer in the rear of the room

• (3) Tilt n plug pop ups to replace the damaged pop-up connections at the podiums and table

• (1) 45RU equipment rack o with three (3) Uninterruptible Power Supplies (UPS)

2.3.6 Building 587, Creech Conference Center SAC/TAC Room 122 The contractor will uninstall GFE AV Equipment and:

• Install new dual flat panel AV stand

• Install two (2) GFE 65” displays repurposed from Building 580, Rm 214

• Install an All-in-One HD Conference Room System – Huddleshot with camera and speaker Remote control will be used to operate the display system and select inputs for system use

• Install two (2) extension mics at the table

• Add a PC/Laptop input connection at the back corner table in the room

2.4 All Systems

Full system integration and programming will be conducted to provide required end-user functionality.

On-site training, consisting of a brief orientation on the operation and functionality of all new AV systems will be provided immediately following completion of system installation. Operational testing of the system will also be conducted with the end-user upon completion and obtaining customer sign-off.

Every job performed by Vendor for installation or upgrades includes training to familiarize the client with the hardware and software of Vendor’s systems. The training is intended to be “Train the Trainer” sessions wherein the client receiving the training is directly involved in oversight or management of the room and will be the “Competent Person” for that room or the related systems.

3.0 Training

On-site training, consisting of a brief orientation on the operation and functionality of all new AV systems, will be provided immediately following completion of system installation.

Training must include:

- An overview of the control panel and various screens on the panel

- Room classifications

- Presentation Mode (sources and destinations)

- VTC operation: dialing, camera control, sharing content in a VTC meeting

- Audio volume controls

- Digital Signage control

- Panel Setup Screen (Various Options / features available to client) i.e., flexible naming options, system off Scheduler, etc.

- Room Custom Presets

- Overview of equipment in the rack and basic troubleshooting of system

- How to call for Service / Assistance

3.1 The contractor must develop a Training Manual made specific to the room and setup. For that reason, Vendor makes every attempt to have this manual available for the training session. In some instances, (based on timing of the project deadlines and normal project progress) the manual may NOT be completed prior to training. The manual will be provided with the project deliverables (Project Sign Off, Equipment List, Programming Source Code, Instruction Manual and Maintenance Agreement). Vendor strives to make the training experience an easy and intuitive use of AV systems. Vendor will entertain special requests prior to training being performed.

4.0 General Information

Hours of Operation. The Contractor shall provide all services described herein during the business hours of 8:00 a.m. to 5:00 p.m. ET, Monday – Friday, excluding US Federal holidays.

Base Closure Days. If the Base Commander determines the base is closed due to snow, hurricane, or Acts of God, the contractor shall reschedule work planned for this time.

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