Attachment 1 - RAP_DMO CIP PWS Industry Draftv 3Dec21.pdf

PACAF RAP/DMO CIP

PERFORMANCE WORK STATEMENT

Contract No. FA5215-XX-X-XXXX

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PERFORMANCE WORK

STATEMENT

PACAF READINESS AIR PROGRAM (RAP)

DISTRIBUTED MISSION OPERATIONS

(DMO) CONTRACTOR INSTRUCTOR PILOT

(RAP) CONTRACT

CONTRACT: FA5215-XX-X-XXXX

Revised by PACAF HQ A316

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Table of Contents

SECTION 1 – INSTRUCTOR PILOT AND ACADEMIC SUPPORT SERVICES

1.0. DESCRIPTION OF SERVICES

1.1. OBJECTIVE

1.2. SCOPE

1.3. REQUIREMENTS (CIP CORE TASKS)

1.4. PROGRAM MANAGEMENT

1.5. MISSION TRAINING CENTER (MTC) TRAINING DEVICE INSTRUCTION

1.6. SCENARIO DEVELOPMENT

1.7. ACADEMIC SUPPORT

1.8. ANCILLARY SUPPORT - Security

1.1. ANCILLARY SUPPORT - Scheduling

1.2. CONTRACTOR REQUIRED PLANS, REPORTS, AND LETTERS

1.3. CONTRACT TRANSITION

1.4. QUALITY CONTROL

1.13 SPECIAL PROJECTS

SECTION 2 - SERVICES SUMMARY

SECTION 3 - GOVERNMENT-FURNISHED PROPERTY AND SERVICES AND CONTRACTOR FURNISHED

PROPERTY AND SERVICES

3.0. GENERAL

3.1. FACILITIES

3.2. SERVICES

3.3. EQUIPMENT

3.4. GOVERNMENT PROVIDED TRAINING

SECTION 4 - GENERAL INFORMATION

4.1. QUALITY ASSURANCE

4.2. HOURS OF OPERATION

4.3. BASE SECURITY REQUIREMENTS

4.4. CONTRACTOR PERSONNEL

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4.5. EMPLOYEE QUALIFICATIONS

4.6. GOVERNMENT RIGHTS TO DELIVERABLES

4.7. ENVIRONMENTAL, SAFETY, AND HEALTH (ES&H)

4.8. CONSERVATION OF UTILITIES

4.10. EXTERNAL AGENCIES

4.11. CONTRACTOR FULL TIME EQUIVALENT REPORTING

APPENDIX 1 - ACRONYMS AND DEFINITIONS

LIST OF ACRONYMS

DEFINITIONS

APPENDIX 2 - PUBLICATIONS AND FORMS

PUBLICATIONS

FORMS

APPENDIX 4 MDS Specific RTMs

F-22A

E-3 51

F-15C

F-16 Block 40

F-16 Block 50

A-10C

APPENDIX 7 LOGISTICAL SUPPORT

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SECTION 1 – INSTRUCTOR PILOT AND ACADEMIC SUPPORT SERVICES

1.0. DESCRIPTION OF SERVICES

1.1. OBJECTIVE

The objective of the PACAF Distributed Mission Operations (DMO) Readiness Air Program (RAP)

Contractor Instructor Pilot (CIP) contract is to provide simulator and academic contract instructors to help develop mission ready aircrews efficiently. A highly skilled cadre of contract instructor pilots (CIPs), working as capable partners with their Air Force counterparts, is required to maximize operational effectiveness and combat capability while preserving PACAF's limited personnel, aircraft and resources. The contract will also provide constructive support to live fly missions. The Government expects Contractor expertise to facilitate and support full-spectrum

Distributed Mission Operations and Live - Virtual - Constructive (LVC) capabilities’ integrated with all fighter assets.

1.2. SCOPE

This Performance Work Statement (PWS) establishes the requirements and responsibilities of the

Contractor to provide CIP tasks to conduct aircrew training using Government Furnished

Property/Equipment (GFP/GFE), materials, facilities and infrastructures. The Contractor shall comply with all applicable laws, regulations, technical data, and standards.

1.2.1. The primary venue for CIP to conduct their training is the Mission Training Center (MTC).

The MTC may be Contractor Furnished Equipment (CFE) through the Commercial Training

Simulation Services Contract (CTSS) or by Contractor Logistic Support (CLS) as Government

Furnished Equipment (GFE). MTC’s provide training to meet RAP tasking at reduced costs over live fly.

1.2.2. Future force structure changes may require a change in scope of CIP requirements--whether expansion or reduction of services or location. Such changes will require negotiation and modification to this contract.

1.3. REQUIREMENTS (CIP CORE TASKS)

With the exception of properties and services specifically stated as Government-furnished in

Section 3 of this PWS, the Contractor shall provide all personnel, supervision, program management

/oversight, training, materials, transportation, personnel travel / relocation / moving expenses, and all other items and services required to perform the following CIP core tasks for aircrew training at bases identified in paragraph 1.3.5.

1.3.1. Instruction. Contractor shall provide MTC Instructors (MTCIs) to satisfy operational training requirements for aircrews as specified by Air Force Instructions (AFI). MTCs operated by

Contractor shall be A-10C, F-22A, F-15C, F-16CM and E-3 AWACS. MTCI and CIP both designate contract instructor personnel and are used interchangeably.

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1.3.2. Scenario Development. Contractor shall develop scenarios to meet wing/local training objectives, to include Training Initial Condition (TIC) files. Contractor shall work with the local flying squadrons to develop these TIC files. Contractor shall also be available to make changes to TIC files within five business days at the request of the squadrons. Extensions due to missing data or complexity of the TIC file can be approved at the discretion of the

COR.

1.3.3. Academic Support. Contractor shall develop, maintain, and present academic aircrew training. Topics may be specific to current tactics, location/weapons system, or shared between locations.

1.3.4. Ancillary support. Contractor shall provide security and scheduling functions in support of

CIP requirements.

1.3.5. Site Locations: The Contractor shall provide CIPs at the following operating bases:

a. Joint Base Elmendorf Richardson (JBER), Alaska - 3rd Ops Group at JBER is composed of two F-22A Fighter Squadrons (90th & 525th) and one AWACS Squadron (962st AACS). The

477th FG with one F-22A Squadron (302nd) is a reserve component. One 15 console, two

Brief/Debrief rooms AWACS MTC is used for E-3 training requirements and a four container, three Brief/Debrief rooms are used for F-22A training. The AWACS MTC is also

LVC capable and can connect to the Joint Pacific Alaska Range Complex (JPARC) AK via

DMON Portal. Both MTCs are DMO capable and perform DMO missions with each other on a daily basis. CIPs are required for both AWACS and F-22A MTCs and DMO missions as scheduled.

b. Kadena AB, Japan - 18th Ops Group at Kadena is composed of two F-15C Fighter Squadrons

(44th & 67th) and one AWACS Squadron (961st AACS). One 14 console AWACS MTC is used for E-3 training requirements and a four container MTC is used for F-15 training. Both

MTCs are DMO capable and perform DMO missions with each other on a weekly basis.

MTCIs & CIPs are required for AWACS and for F-15 MTCs and DMO missions as scheduled.

c. Kunsan AB, Republic of Korea (ROK) – Kunsan has two F-16 (Block 40) (35th & 80th) fighter squadrons. Kunsan has a four-ship F-16 MTC located in building 771 with DMO capabilities.

d. Misawa AB, Japan - Misawa has two F-16 (Block 50) (13th & 14th) Fighter Squadrons. The

35th Operations Group (35 OG) has a four-ship Boeing/Lockheed F-16 MTC located in building 651 with two dedicated brief/debriefing rooms and four console positions. The

MTCs are DMO/LVC capable and used for this purpose one to two times a month. Two Unit

Training Devices are also available in a separate facility. Future plans include a move to a new building that combines MTC and CUTS for a total of six simulators.

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e. Osan Air Base, ROK – Osan AB has one A-10C fighter squadron (25 FS) and one F-16 (Block

40) fighter squadron (36 FS), these units along with the 51 Operation Support Squadron (51 OSS) are assigned to the 51 Operations Group. The 36 FS currently travels to Kunsan to use their MTCs and CIPs. There are two A-10C Full Mission Trainers with DMO capability. There is no F-16 MTC at Osan AB KOR. CIPs are required for the two A-10C simulators and DMO capability. There are two F-16 Unit Training Devices that require CIP support for instruction and operation.

f. Joint Base Pearl Harbor (JBPH-H), Hawaii – 154th Ops Group and 15th Ops Group at JBPH-H is composed of two F-22A Fighter Squadrons (199th & 19th). A four container MTC and three Brief/Debrief rooms are used for F-22A training. The MTC will have an estimated Occupancy date of 30 Jun 14, IOC on 7 July 2015 and DMO capable. CIPs are required for both F-22A MTC and DMO missions as scheduled.

1.3.6. The Contractor shall provide CIP training to anyone identified by the Government as a legitimate user. This could include military, civilian, or other personnel as verified by the

Government to have a valid need to receive the training.

1.3.7. Contracting Officer (CO) Authority. The CO is the only person authorized to approve changes in any of the requirements under this PWS and any provisions contained elsewhere in this contract.

The Government will appoint/designate a Contracting Officer Representative (COR) for each operating base as the Government's point of contact for receipt of services and to coordinate daily operations/wing/local issues in accordance with (IAW) this PWS. CORs, or any other Wing personnel, are not authorized to change the PWS, or to task the Contractor other than as described in this PWS. In the event the Contractor effects any such change at the directions of any person other than the CO, the change shall be considered changed without authority. If required during the life of this contract, the Contractor may prepare and deliver Contract Change Proposals (CCPs) IAW

CO guidance.

1.3.8. HQ PACAF/A31 is the Functional Director (FD) for overall CIP program issues but has no contractual authority.

1.4. PROGRAM MANAGEMENT

1.4.1. Contract Program Director (CPD)

a. The Contractor shall provide an overall CPD to oversee the CIP operations at all MTCs.

The CPD is responsible for the performance and quality of work performed in support of the contract at all bases and shall coordinate with the Functional Director (FD) to resolve any program issues.

b. Within 30 days after contract award, the Contractor shall designate in writing to the CO the name of the CPD and an alternate who shall act for the Contractor when the primary CPD is absent.

1.4.2. Contract Lead Instructor (CLI).

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a. The Contractor shall designate a CLI at each MTC site who shall have full authority to act for the Contractor on all matters relating to daily operation of the contract at that site. The CLI, or a designated alternate, shall be available by phone within 2 hours to discuss and/or resolve contract issues with COR as necessary.

b. Within 30 days after contract award, the Contractor shall designate in writing to the CO the name of each CLI and alternate who shall act for the Contractor when the CLI is absent for all locations. The CPD, CLI, and/or alternates may be same individual as determined by

Contractor. The Contractor shall make the CLI and CLI alternate designation at IOC for

JBPH-H MTCs.

1.5. MISSION TRAINING CENTER (MTC) TRAINING DEVICE INSTRUCTION

1.5.1. MTC Instruction. The Contractor shall provide: (1) Basic MTC console operation; (2) MTC console operation while providing instruction; and (3) Direct/support instruction (i.e. “over the shoulder” or while flying the MTC). CIPs workload will depend on the MDS RTM (Ready-Aircrew

Program Tasking Message). RTMs are updated every year and will change slightly due to mission requirements. FY2021 simulator RTM requirements are included in Appendix 4. Tasks in

Appendix 4 are the minimum required per pilot that flies with the squadron to maintain their mission capable qualification.

a. The Contractor shall provide Instructor support for simulator events ranging from single-ship/one-on-one instruction to multi-ship/full-crew DMO events.

b. If the CIP is acting as the IPOR for the simulator they are required to attend the brief and debrief. If they are not acting at the IPOR it is desired that they be available for the brief and debrief. If the CIP is not required by the pilots or unable to attend the debrief they will ensure that the debrief equipment is setup and pilots can properly use the equipment.

c. The Contractor shall provide pre and post mission simulation overview briefings to the students. Post mission briefings shall include instructional feedback of students’ performance and documentation IAW applicable Wing standards.

d. The Contractor shall ensure sufficient number of MTCIs/CIPs to support full mission team / multi-ship flight MTC simulator events. MTCIs/CIPs shall fill-in as flight members as needed to meet scheduled aircrew training requirements, using unit training equipment (i.e. JHMCS, NVG, etc.) if required to support the event.

e. The Contractor shall ensure instructors simulate flying characteristics and capabilities of

US and foreign airborne platforms as provided by a Government Subject Matter Expert (SME), to include pilot communications and dialogue.

f. The Contractor shall ensure MTCIs/CIPs portray ground and airborne agencies unique to the simulation events. Instructors shall be capable of simultaneously controlling, as a minimum, three simulation groups composed of multiple tracks/airborne targets on the MTC system. Instructors shall be able to provide verbal dynamic inputs without

Page | 9 dependence on scripts. Instructors shall be required to operate in a scripted or dynamic simulator event.

g. The Contractor shall ensure MTCIs/CIPs can use current ALSA communications standards in support of mission requirements.

h. The Contractor shall maintain training and evaluation records for each employee detailing individual training and certification/qualification (AF Form 8 for MTCI/CIP). The records shall be available for Government review. The Contractor shall document instructor proficiency training on Tactics, Techniques, and Procedures (TTPs), equipment, software and systems as they are modified.

i. The Contractor shall provide AF/Joint Exercise event support as required.

j. The Contractor shall facilitate Distributive Mission Operations (DMO) and The Contractor shall conduct all necessary pre-mission planning for DMO missions. The Contractor shall set up and attend video teleconference (VTC) briefs/ debriefs (if required) in addition to manning the MTCs.

1.5.2. Live-Virtual-Constructive (LVC) training.

a. LVC training bridges the ‘real’ world with computer-based operations training. The domains of LVC are the Live world, real aircraft with real pilots; Virtual world, computer generated aircraft with real pilots; and Constructive world with computer generated models and systems.

b. LVC capabilities will fulfill or augment aircrew training by accessing the DMO Network (DMON) & ARCNeT when it becomes available through the use of the DMO Portal— including networked simulators, modeling/constructive systems, and/or live test and training ranges (e.g. JPARC AK). As LVC training is still in its infancy, but expected to grow, the government will address specific LVC training requirements/events as a Special Project (see paragraph 1.13.). Contractor could provide operational support to include planning, mission setup, mission execution and mission debrief as well as specific engineering/technical support required as part of the Special Project.

1.6. SCENARIO DEVELOPMENT

The Contractor shall develop scenarios (including TIC files) as required and/or requested by

Government to support wing/local training objectives. These objectives include all syllabus training, Continuation Training (CT), exercise training, evaluations, and special interest items. The

Government will assist in providing materials to build the scenarios as necessary. Contractor shall verify and validate GFE scenarios/TIC files for use as required. Once completed, all scenarios, including any support materials or digital files, shall become property of the Government. The

Contractor shall be available to update the TIC files at the request of the government. All changes must be made within five business days of the request unless approved by the COR.

1.7. ACADEMIC SUPPORT

The Contractor shall develop, maintain, and present academic topics/briefings/training (as

Page | 10 described in AFM 36-2234 and AFH 36-2235) as requested by/through the COR and in coordination with CLI to support (1) Syllabus Training, (2) IRC, and (3) Locally Derived Topics.

The Contractor shall conduct and complete all aircrew instruction IAW AF, Command, Wing, OG, and Squadron guidance, directives, standards and applicable AFI 11-2MDS Vol 1 (e.g. AFI 11-2F- 22A).

1.7.1. Syllabus Training: the Contractor shall be responsible for academics in support of any syllabus driven flight training required by the OG. For example: Local Area Orientation Training (LAO), Aerospace Expeditionary Force (AEF) Spin-Up Training, Upgrade Training (UGT), Mission Qualification Training (MQT), and CT.

1.7.2. IRC: The Government will provide initial IRC courseware and exam. The Contractor shall maintain this courseware/exam and teach IRC a minimum of once per month at each CIP base unless a class is not required by the Wing. Contractor shall coordinate the class schedule with the local scheduling office. Additional IRC classes shall be coordinated between CLI and COR if necessary. The MTCI/CIP shall create an IRC exam from the IRC Master Question Bank in coordination with local standardization and evaluation division (OGV). The Government will administer and score the IRC exam.

1.7.3. Locally Derived Topics: The local flying squadrons shall identify academic topics. These topics may be specific to a location/weapons system, or may be shared between locations. The Contractor shall coordinate with the Government designated SME on each topic requested. The Government SME shall provide Contractor with all documentation and guidance available for Contractor use. Contractor shall develop and maintain the academic material requested, and administer briefings associated with the identified topics.

1.7.4. As pertaining to Contractor provided Academic Support:

a. The Contractor shall issue all required material, publications, and approved changes to support courses instructed. This includes any Electronic Flight Bags (EFBs) or electronic means of storage that are keep at the simulators unless directed otherwise by local policy.

b. The Contractor shall manage all academic related Government furnished equipment used for Computer Based Training (CBT), including uploading of computer based instruction and applications.

c. The Contractor shall monitor self-paced CBT and answer training questions during the training activity.

d. The Contractor shall review desired learning objectives with students in preparation for examinations.

e. The Contractor shall administer and score examinations. Examinations shall be corrected to 100 percent.

f. The Contractor shall provide remedial student training for both academic, CBT, and training device instruction IAW appropriate syllabi and Wing directives; schedule remedial training

Page | 11 to allow continued normal progression in the syllabus; provide make-up instruction for students who have missed classes.

g. The Contractor shall maintain current reference material to support academics IAW syllabi and AFMAN 11-2MDS Volume 1 through 3.

h. The Contractor shall report all academic material deficiencies to the COR/SME.

i. The Contractor shall provide updates regarding status changes to the students as they occur.

j. The Contractor shall document academic and MTC training accomplishments in the

Government-provided AF Form 1522.

k. The Contractor shall attend Training Review Board & Stan/Eval Board meetings at the request of the flying squadrons when scheduled by Wing authorities to discuss issues and concerns regarding training and attend Wing/Squadron meetings involving flying operations/discussions.

1.7.5. Evaluations. After completion of initial training, MTCIs/CIPS shall pass an annual Mission Evaluation IAW AFMAN 11-2MDS, Vol. 2. MTCIs/CIPs shall also pass an annual MTC Console Certification. Contractor shall include these evaluations as part of the Quality Control Plan.

a. Mission Evaluation. All MTCIs/CIPs shall hold a current (18 month) AF Form 8 mission / instructor qualification. The OSS/CC, at discretion of each location, will designate one (or more) MTCI/CIP to be evaluated and certified as in-house MTCI/CIP Stan/Eval Flight Evaluator (SEFE). A certified CIP SEFE, or an AF SEFE shall administer subsequent initial/recurring/no-notice evaluations. Mission evaluations shall be documented on standard AF Form 8s which are flown in the MTC in the applicable crew position.

MTCIs/CIPs shall be evaluated on whether they can brief/debrief, provide instruction, and execute the mission effectively. IRC, Open/closed book, and Emergency Procedures (EP) evaluation requisites are required. The contractor shall provide additional training for MTCIs/CIPs who fail to receive an overall satisfactory evaluation, and perform a successful re-evaluation. All evaluation records shall be maintained by contractor, and made available for Government to review at any time.

b. MTC Console Certification. Each MTCI/CIP shall pass an annual, over the shoulder performance evaluation. The contractor shall develop criteria for the evaluation in coordination with the COR. All evaluation criteria/records shall be maintained by contractor, and made available for Government to review within 24 hours of the request.

1.8. ANCILLARY SUPPORT - Security

1.8.1. The Contractor shall safeguard classified information IAW applicable DoD Directives, Instructions, Manuals and AF manuals and instructions as updated/revised/replaced. The

Contractor shall comply with all on-site security requirements and Site Operating Procedures

(SOPs) as established by the Wing Commander at each operating base and directives from

MAJCOM/Higher Command Authority.

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1.8.2. The Contractor shall conform to the provisions of DoD Directives, Instructions, Manuals and AF manuals and instructions as updated/revised/replaced. The Contractor shall strictly adhere to requirements of Wing/Local System Security Plan (SSP) and Security Classification

Guides (SCGs) to ensure that all mission related data is afforded required level of protection.

Contractor shall recommend inputs/changes/updates for Wing/Local SSPs/SOPs as necessary to ensure secure operations. The Contractor will generate their own SOP or addendum which complements the Wing SOP.

1.8.3. The Contractor shall manage Computer Security (COMPUSEC)/Communications Security

(COMSEC) program for the system and provide day-to-day security administration to protect classified, sensitive and unclassified information processed in Information Systems (IS), which are furnished to, and operated by, the Contractor.

1.8.4. The Contractor shall comply with all applicable USAF, MAJCOM, and wing/local computer security directives to include AFMAN 33-282, Computer Security (COMPUSEC); AFKAG-1N, AF

Communications Security (COMSEC) Operations; AFI 33-201 VOL 2, COMSEC User Requirements;

AFSSI 4212, Reporting COMSEC Deviations; and AFKAG-2L, AF AIR COMSEC Accounting Manual.

If applicable the Contractor shall comply with any applicable guidance in the DD 254 SAP annex.

1.8.5. Contractor shall remove and secure classified media and shall clear all computer memories of all classified information at the end of the mission day and shall shutdown systems and equipment

IAW established procedures.

1.8.6. Contractor shall ensure security of the facility is maintained and open/close restricted areas and provide alarm response actions as needed.

1.8.7. Contractor shall adhere to procedures for identification and escort of uncleared visitors within the MTC facility IAW with approved Wing Advanced Program Offices SOP.

1.8.8. Contractor shall perform the security software administration functions.

1.8.9. Personnel Security Requirements:

a. Only those persons who have a valid "need to know" IAW PWS under this contract will be given classified information, material, or access to the simulated weapons data base and operational results of aircrew training, which will be classified up to and including

TOP SECRET/SECRET with handling caveats of NOFORN/WNINTEL/SAR.

b. Contract/subcontract personnel assigned to Osan's A-10 MTC shall possess a SECRET clearance with an investigation date not older than 10 years.

c. The CLI and one alternate at each remaining site shall possess a TOP SECRET security clearance and be SCI eligible per the Director of Central Intelligence Directive (DCID)

6/4 standards.

d. All remaining contract/subcontract employees shall possess a SECRET clearance with an investigation date within the last 5 years and be able to meet the TOP SECRET

Director of Central Intelligence Directive (DCID) 6/4 standards.

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e. Contractor shall maintain Personnel Security Folders on CIP contract personnel and obtain a tier one adjudication certificate from the MAJCOM Government SAR Security

Official (GSSO) as required for program access.

1.8.10. Site Security Manager (SSM).

a. The Contractor shall designate a Site Security Manager (SSM) to perform as Personnel Security

Manager, Information Security Manager, and Physical Security Manager at the following locations. These security duties may be referred to as an Activity Security Monitor (ASM).

i. Joint Base Elmendorf Richardson (JBER), Alaska.

ii. Joint Base Pearl Harbor-Hickam (JBPH-H), Hawaii.

iii. Kadena AB, Japan.

iv. Misawa AB, Japan.

b. The SSM shall provide site security management (Personnel Security Manager, Information Security Manager, Physical Security Manager) over the Government provided aircrew training facility and support equipment, aircrew training devices, aircrew training products and training facility personnel when these services are not provided by Government agencies or Contractor Logistic Support (CLS) contractors at three locations (JBER, AK; Kadena AB, Japan and JBPH-H, HI). The Contractor shall contact the COR immediately if these services are being provided by the Government or Contractor Logistic Support (CLS) contractors.

c. The SSM shall provide a local training facility Security Site Operating Procedure (SOP) for their location to the local APO. The training facility SOP shall address local implementation of Personnel Security Manager, Information Security Manager and Physical Security Manager security directives.

d. The SSM shall ensure, if tasked, opens training facilities, make service calls for repairs on training facility (such as: alarm systems, electrical, etc.), and/or close facilities at the end of the duty day. The SSM in coordination with the Site Lead can delegate SSM duties to other cleared/trained contractor employees. The Site Lead is responsible to ensure SSM shall not require overtime.

e. The SSM shall ensure training facility members and visitors exit the facility at the end of each work period and all Government facilities, equipment, and materials shall be secured.

f. The SSM shall maintain Personnel Security Folders on contract personnel. To obtain program access, contact local Advanced Program Office (APO).

g. The SSM shall ensure training facility members and visitors maintain security of the facility and open/close restricted areas and provide alarm response actions as needed.

h. The SSM shall ensure training facility members and visitors adhere to procedures for identification and escort of uncleared visitors within the training facility.

i. The SSM shall monitor training facility activities and ensure compliance with higher-level security regulations and guidance as well as local procedures/SOPs.

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j. The SSM shall perform initial evaluations of security problems, conduct/schedule required security training for Contractor personnel, required self-inspections, physical security inspections, and review proposed configuration changes for impact on the Designated Approval Authority (DAA)-approved security posture and SSP/SOPs. Contractor shall document and report security vulnerabilities and incidents through the appropriate channels.

k. The SSM shall establish procedures to ensure that all Government ciphers and facilities are safeguarded. The Contractor shall prohibit the use of cipher combination by any person other than the SSM authorized employee and appropriate Government personnel. These opening and closing procedures shall be included in the SOP. It is also the responsibility of the SSM and Contractor to prohibit the opening of locked areas by building occupants to permit entrance of persons other than the SSM approved employees who are engaged in the performance of assigned work in those areas.

l. The SSM shall follow local base procedures for entry to Air Force controlled/restricted areas. An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by the sponsoring agencies Security Manager before a Restricted Area Badge will be issued. Contractor employees must have a favorable completed National Agency Check (NAC) investigation before receiving a Restricted Area Badge. Interim access can be ranted IAW AFI 31-501, Personnel Security Management.

m. The SSM shall establish and implement methods of making sure all keys issued by the Government are not lost or misplaced and are not used by unauthorized persons. The SSM and Contractor shall not duplicate any keys issued by the government.

1.0.1. Security Inspections/Compliance.

a. Contractor shall monitor MTC activities and ensure compliance with higher-level security regulations and guidance as well as local procedures/SOPs.

b. Contractor shall perform initial evaluations of security problems, conduct/schedule required security training for Contractor personnel, required self-inspections, physical security inspections, and review proposed configuration changes for impact on the DAA-approved security posture and SSP/SOPs. Contractor shall document and report security vulnerabilities and incidents through the appropriate channels.

c. Contractor shall fully document all preventative measures taken and document actions taken to meet security goals and objectives. All preventative measures, inspection reports, replies, and related correspondence shall be routed through appropriate security channels.

d. The Contractor shall support annual U.S. Government security inspections and unscheduled spot inspections at each location. A spot inspection is defined as any unscheduled security inspection by the Wing, MAJCOM, or PSO. Unscheduled spot security inspections will be conducted as necessary to evaluate security compliance of Contractor operations. The

Contractor shall provide written replies on actions taken within 30 days of the security inspection report.

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e. It is not the intention of the Government to have the U.S. Government Security Inspection

Program replace internal security surveillance by the Contractor or inspection programs

1.1. ANCILLARY SUPPORT - Scheduling

1.1.1. Squadron schedulers will set the requested simulator block IAW Table 3, Section 4) the week prior. Contractor shall schedule CIPs to support the wing/local squadrons flying, MTC and

DMO schedule (Table 3, Section 4). Contractor shall schedule all CAF DMO events via DMON

Scheduling System (DSS). The Contractor shall schedule MTCI/CIP and academics to meet training objectives in consideration of resource availability and squadron requirements. The

Contractor shall coordinate with the local flying unit squadron schedulers (Table 1) to discuss/resolve schedule related issues.

1.1.2. The Contractor shall create and publish a weekly/daily training schedule for MTCI/CIP, simulator cockpits and academic training at each site. The Contractor shall be responsive to changes in schedule during the operations day, to include monitoring of dedicated scheduling number if used, and update/notify/publish schedule revisions. Notification process is site specific, ranging from scheduling board to email updates.

Table 1

Site Scheduling Agency

Kadena 44 FS/DOS, 67 FS/DOS, 961 AACS/DOS

Misawa 35 OSS/OSO, 14 FS/DOS, 13 FS/DOS

Osan 25 FS/DOS, 36 FS/DOS

Kunsan 35 FS/DOS, 80 FS/DOS

JBER 90 FS/DOS, 525 FS/DOS, 962

AACS/DOS

JBPH-H 199FS/DOS, 19FS/DOS

1.1.3. The Contractor is solely responsible for scheduling CIP events and ensuring MTCIs/CIPs are available. The Contractor shall notify the COR if any portion of the MTC/CAF DMO schedule, MTCI/CIP and academic instructor requirements cannot be met.

1.2. CONTRACTOR REQUIRED PLANS, REPORTS, AND LETTERS.

The Contractor shall prepare and submit plans, reports, and letters identified in Appendix 5.

1.3. CONTRACT TRANSITION

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1.11.1 The transition period is that period of time during which the incumbent Contractor and the successor Contractor jointly accomplish a transfer of responsibility for contract performance and

GFE as required. The transition period will not exceed 30 days and will coincide with the final 30 days of the incumbent's contract.

a. The incumbent Contractor shall provide supervision, control, and work task responsibility for all functions described in this PWS during the transition period. The incumbent

Contractor shall support the Government and the successor Contractor to ensure an orderly transition. As a minimum, the incumbent Contractor shall provide the successor access to facilities, equipment, technical documentation, property accountability, publications, spares etc. on non- interference, no cost basis during the transition period.

b. The Government, incumbent Contractor, and successor shall perform an audit to include a joint inventory and inspection, and all GFP will be transferred no later than 10 working days prior to the end of the transition period. Incumbent Contractor shall be solely responsible for replacement of missing or damaged-beyond-repair GFP/GFE.

c. GFP/GFE Repair. The incumbent Contractor is liable for the repair or replacement of all items (e.g. facilities, major systems, all other GFP/GFE) in the same or better condition than received, discounted for normal wear and tear. The successor Contractor shall accept items

“as is” that have open work orders for maintenance or repairs that are reasonable and expected during the lifecycle of the items.

d. The incumbent Contractor shall transfer all data, information, reports, records, schedules, software products, point of contacts, information on requisitioned items, etc. that pertain to the equipment, systems or services defined by this contract to the successor Contractor.

1.4. QUALITY CONTROL.

1.4.1. Contractor shall develop and maintain a quality plan/program to ensure CIP services are performed in accordance with this contract, Unit Training Program Syllabi, and all federal, state, and local laws and regulations. As a minimum, the Contractor shall develop quality control procedures addressing the areas identified in the Service Summary and Wing/local SOPs. The

Contractor shall develop and implement procedures to identify, prevent, correct, and ensure non-recurrence of defective services. Records of all inspections and evaluations/proficiency checks conducted by the Contractor and corrective action taken shall be made available to the Government upon request.

1.4.2. Customer Feedback: As part of its quality control program, the Contractor shall establish a customer feedback system that is responsive to customer (aircrew) complaints. All customer complaints and follow-up actions must be documented and sent monthly to the COR. All customer feedback documentation shall be made available for review upon request of COR personnel.

1.13 SPECIAL PROJECTS.

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Special Projects (SPs) are defined as tasks/support identified and determined by the Contracting Officer to be within scope of work on the contract but not specifically defined/detailed. Special Projects by their nature are unique events, occur infrequently, and are designed to accommodate unforeseen short-term efforts. Special Projects typically will be tasks that if accomplished, could exceed available MTCI/CIP labor hours to detriment of primary mission. Examples of SPs would be operation/integration of LVC systems with MTC; or operation of external constructive source (e.g.

Battlefield Operations Support System (BOSS) as an active element in a training sortie. The Contractor shall accomplish SPs when approved/directed by the Contracting Officer. Contractor shall develop a proposal and cost estimate (if required) for the proposed support. Special Projects will be billed against CLIN X008 “Special Projects” using special clause H-40 procedures.

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SECTION 2 - SERVICES SUMMARY

2.1. This Service Summary (SS) Table 2 identifies the performance objectives of this contract. The Government reserves the right to monitor all services called for in the contract to determine whether or not the performance objectives and goals were met.

2.2. The absence of any contract requirements from the Service Summary shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract.

2.3. Quality Assurance Requirements. The Contractor shall be responsible for the quality of the products and services provided. The Contractor’s Quality Control Plan (Appendix 5) shall be submitted no later than 10 working days after contract award. Contractor shall not commence performance until the CO/FD have reviewed, and the CO has signed and approved the Quality Control Plan. The CO will provide a copy of signed and approved contractors Quality Control Plan to the site CORs no later than 5 working days after CO approval.

2.4. Surveillance: Methods may include but are not limited to: trend analysis, periodic inspections, 100% surveillance, contractor metrics, customer complaint, third party audits, or quality index.

Methods of surveillance can change after contract award based on, but not limited to: accepted Contractor Quality Control Plan, adjustment to the metrics used, contractor performance.

2.5. Performance Evaluation: Government shall evaluate performance of a service to determine whether or not it meets the performance threshold. When the level of performance is not met the Contractor will be advised and required to respond to discrepancy. The contractor’s response shall address why performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future. At the Governments’ request, the contractor shall re-perform the service at no additional cost to the Government, to demonstrate successful meeting of the performance threshold.

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TABLE 2

PERFORMANCE

OBJECTIVE

PWS

REF.

PERFORMANCE MEASURE

Contractor maintains qualified MTCIs/CIPs and ancillary support personnel

1.3, 1.3.1, 1.3.2, 1.3.3, 1.3.4, 1.3.5, 1.3.6, 1.5, 4.2, 4.5.2

Contractor effectively trains, maintains and certifies

100% of its personnel; AF Form 8 qualified

MTCIs/CIPs available to cover scheduled MTC operations/simulator sorties and academic events established annually for each weapon system at each site 100% of the time.

MTC weapon system and

MTC console operation and direct/support instruction.

1.5, 4.2, 4.5.2

MTCIs/CIPs are proficient and knowledgeable on current tactics, capabilities, pods, weapons, systems, and upgrades of their specific aircraft/weapon system and MTCIs/CIPs provide instruction and operate console proficiently 95% of the time scheduled.

Contractor performs Scenario Development and Maintenance

1.3, 1.3.2,1.6

Contractor developed and maintained standard MTC scenarios per mission set 100% of the time. New mission scenarios at the request of the flying squadron are created and usable within five working days of request unless approved by the COR.

Contractor performs

Academic Support

1.3, 1.3.3, 1.7

Contractor develops and presents academic instruction 100% of the time in response to local flying squadron coordinated requests, up to the standards of the USAF Academic Instructor Course or equivalent.

Contractor conducts IRC classes in support of wing scheduling/evaluations

1.7.2 Contractor schedules and presents IRC classes a

minimum of once a month (if requested by the government) and/or as scheduled 100% of the time.

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Contractor meets all security requirements.

1.8, 4.3 Contractor safeguards classified information;

conforms to Wing/Local System Security Plan;

complies with all security directives; provides personnel that meet Personnel Security

Requirements; performs Site Security Manager (SSM) duties, ensures compliance with higher-level security regulations/guidance and conduct required security inspections 100% of the time.

Contractor maintains training/evaluations records

1.5, 1.7.4, 1.7.5

Contractor ensures MTCI/CIP evaluation and training files are up to date 100% of the time with discrepancies corrected within ten duty days.

Records are available within 24 hours of the request for Government review.

Contractor submits accurate reports and plans on time and as required.

1.10; 1.11;

Appendix 5

Contractor produces and delivers plans, reports, schedules, and summaries that are 100% accurate and 95% on time. Monthly reports submitted no later than 5 working days after the end of each month.

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SECTION 3 - GOVERNMENT-FURNISHED PROPERTY AND SERVICES AND

CONTRACTOR FURNISHED PROPERTY AND SERVICES

3.0. GENERAL.

The Government will provide the facilities, equipment, materials, and services listed here or in

Appendixes 3 & 6.

3.1. FACILITIES.

3.1.1. The Government will provide approximately 60 square feet of office space per instructor in the same structure as the MTC if feasible. The office space may be shared with other Contractor personnel. The Government will also provide classroom space as required.

3.1.2. Compliance with the occupational safety and health requirements for the Contractor’s employees is exclusively the obligation of the Contractor. Government assumes no liability or responsibility for the Contractor’s compliance or non-compliance with such requirements, with the exception of identified/documented Occupational Safety and Health Act (OSHA) hazards.

Corrections will be made according to approved plans of abatement subject to base-wide priorities.

3.1.3. Before any modifications of the facilities performed by Contractor at their own expense, Contractor shall furnish the Contracting Officer (CO) documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the CO. Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted.

3.1.4. Facilities provided by the Government shall be used only in the performance of this contract.

3.1.5 Smoking is not permitted in any Government building or work area.

3.2. SERVICES.

3.2.1. Telephones. The Government will provide local and DSN telephone services, non-secure and secure, to the Contractor through the base operator switch. This service is for official use only in the support of CIP duties. All commercial long-distance telephone services shall be the responsibility of the Contractor.

3.2.2. Internet Connectivity. Government will provide access to the Internet to the Contractor through the Base Network Control Center (BNCC). Internet access is for official use only in support of the CIP contract. Any blocked sights per the Air Force firewall that are a necessity of the CIP to perform their duties may be addressed by contacting the local IT shop to have the site added to an exemption list. Commercial internet will not be provided by the government.

3.2.3. Utilities. Government will provide utilities currently supporting facilities listed in Appendix

3 at no cost to the Contractor (e.g., electricity, water, sewage, and heat.)

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3.2.4. Postal Services and Installation Distribution. Government will provide the Contractor access to Base Information Transfer System (BITS) distribution for military correspondence at base post-office. Military postal systems and United States Post Office fee-based mail and commercial delivery services are payable by the Contractor.

3.2.5. Security and Fire Protection. Government will provide Security force and fire protection for

Government-furnished facilities.

3.2.6. Facility Maintenance. Government will maintain government-furnished facilities, other than occupant maintenance, listed in Appendix 3.

3.2.7. Custodial Service/Housekeeping. Government will provide custodial services limited only to joint use, unrestricted areas to the extent that this service is available at that site. All other housekeeping and custodial services are the Contractor’s responsibility.

3.2.8. Refuse Collection. Government will provide dumpsters for ordinary refuse collection and recyclable materials as well as collection points for hazardous waste. Contractor shall collect and properly dispose of all refuse generated in support of this contract.

3.2.9. Emergency Medical Support. Government will provide emergency medical care in the event that such care is required and within the capabilities of Government personnel, equipment, facilities, and medications currently available. “Emergency” is defined as that situation which, if untreated, will result in death, permanent disfigurement, or impairment of facilities, undue pain or suffering, or serious bodily harm, such as permanent loss of the use of a limb, as determined by the reasonable judgment of the attending medical personnel. Contractor agrees to assume responsibility for providing or enforcing the acquisitions of reasonably required follow-on care.

Government will bill the Contractor for all emergency medical services provided to the Contractor’s employees. Government will inform the Contractor of the disposition of a Contractor employee removed for emergency medical reasons.

3.2.10. Limitation of Liability. Contractor shall defend, indemnify, and hold harmless the

Government from any judgment or settlement of a claim by any Contractor employee that is based on medical treatment received from the Government under this contract.

3.3. EQUIPMENT.

3.3.1. The Government will provide and/or allow access to the Contractor equipment

(MTC)/property listed in Appendix 6. The Contractor shall coordinate with the contract service provider and formally document training received and access granted to the MTC for each

MTCI/CIP. The Contractor shall be responsible for the proper use of the Government simulator equipment and shall document any discrepancies and recommend enhancements in the AFTO Form

781A or electronic equivalent.

3.3.2. The Contractor and COR will conduct a joint inventory at the start and expiration of this contract.

Operational status will be confirmed against AFTO Form 781A during the inventory. The Contractor shall

Page | 23 provide/update report/inventory of all Government furnished property/equipment. Contractor shall update the report/inventory monthly and submit inventory annually. The Government will replace equipment when necessitated by fair wear and tear. The Contractor is responsible for replacement if necessitated by loss or damage beyond fair wear and tear.

3.3.3. Replacement GFE. Contractor shall submit written requests for replacement of defective GFE to the site COR. Request shall state the reason for the replacement.

3.3.4. MTC/GFE Maintenance. The Government or contract service provider will perform all maintenance and repair of the simulators, audio, video, and instructional equipment. The

Contractor shall notify the COR/contract service provider immediately of any equipment requiring maintenance.

3.3.5. MTCI/CIP Continuation Training (CT) Simulator Sorties.

a. Contractor instructors will use CT simulator sorties, on a non- interference basis, to maintain proficiency in current tactics and employment standards.

b. CT sorties are at no-cost to the government. CT sorties shall not preclude performance of academic or training device events.

3.4. GOVERNMENT PROVIDED TRAINING.

3.4.1. Fighters. The Government will provide local area operations (LAO) academics covering training regulations, syllabi, local area procedures, theater specific orientation instruction, current wing/squadron standards, Tactics Techniques and Procedures (TTP), and weapons system integration to theater missions to two MTCIs/CIPs per site of the initial cadre within of 30 days of start work at each site. After completion of this initial training and certification by Base OSS/CC

MTCIs/CIPs are qualified, LAO materials and academics shall be provided by the contractor.

3.4.2. AWACS. The Government will provide position/local area procedure training for contractor's initial cadre of MTCIs/CIPs at each site (Kadena AB and JBER). Initial positional training will be conducted in the theater specific orientation instruction, including courseware familiarity, ensuring current TTPs, SOPs and weapons system integration to theater AWACS missions.

3.4.3. All current MTC Courseware/Syllabus materials will be made available upon contract award and security clearances of contractor personnel is verified. Updates to syllabus/courseware will be available via web-based portal.

3.4.4. The Government may direct or request specific training for MTCIs/CIPs to broaden skills, address changes in weapons system or flight dynamics, provide or augment training at other sites

(e.g. Academic Support at Osan AB), or attend conferences/meetings in support of CIP duties. If

Government directed training/support is required, it will be coordinated through the COR/FD and approved by the CO IAW Section H-22 "Contractor Reimbursement for Temporary Duty Travel". This

Page | 24 clause will not be used by the Contractor to correct deficiencies in MTCI/CIP skills/competency in performing as a CIP. If requested, the Contractor shall provide a Trip Report (IAW Appendix 5) for significant trips, visits, etc.

SECTION 4 - GENERAL INFORMATION

4.1. QUALITY ASSURANCE.

4.1.1 The Government will monitor the Contractor’s performance. The Government may increase or decrease the number of quality assurance inspections as performance dictates. The Government will also receive and investigate complaints from various customers. The Contractor shall be responsible for initially receiving, validating, and recording customer complaints. However, the

Government will make the final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Proficiency Evaluation results for MTCI/CIP will be included as part of Government Quality Assurance. The Government reserves the right to inspect all aspects of the Contractor’s performance to ensure services are received.

4.1.2 Performance Meetings. The CO, COR personnel, or Contractor may hold…