Attachment 1 PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

ACTIVE VEHICLE BARRIERS MAINTENANCE & REPAIR

SERVICES

436th Civil Engineer Squadron

DOVER AFB, DELAWARE

12 February 2025

TABLE OF CONTENTS

Section

Title

Page

Description of Services

3 through 8

Services Summary

Government-Furnished Property and Services

General Information

10 through 13

Safety/Environmental

Documentation of Maintenance & Repair

14 through 15

1.0 DESCRIPTION OF SERVICES

1.1 SCOPE. The service provider shall furnish all labor, transportation, equipment, materials, tools, supplies, and supervision necessary to perform maintenance and repairs on the active vehicle barriers and associated equipment located on Dover AFB, Dover, Delaware. The service provider’s maintenance and inspection program shall be based on original equipment manufacturers recommendations, contractor expertise and standard industry practices.

1.1.1 VEHICLE BARRIER SYSTEMS. These systems include but are not limited to, support equipment such as actuators, control systems (including software), control wiring, circuitry, structural framework, lighting, spring assembly, hydraulic-related equipment, safety loops and other vehicle detection systems, switches, corresponding traffic lights, light duty drop arms, associated computerized systems, and control cabinets. Work shall comply with all applicable commercial and United States (US) military standards/specifications as well as Federal, State, and local laws and regulations. It is the Contractor’s responsibility to manage the execution of the Performance Work Statement (PWS) requirements in such a manner as to maintain equipment operational rates IAW PWS Table 1: Services Summary, minimize equipment downtime, and minimize costs per the performance requirements. For the purpose of this PWS, a barrier shall be defined as a crash rated system that operates as a single unit regardless of the number of lanes that the barrier restricts.

Examples of a one (1) barrier unit include a single drop arm/raising bar regardless of the arm/bar length, a net barrier operated by a single actuator system regardless of the length of the net, a single wedge barrier operated by independent actuators, or a bank of bollards not-to-exceed (NTE) four (4) bollards that operate as a unit.

1.2 SERVICES DESCRIPTION.

1.2.1 BARRIERS MAINTENANCE. Maintenance of barrier systems shall be performed in accordance with manufacturer’s recommendations and specifications (Security Barrier Operation and Maintenance Manuals). All work shall be performed by technicians who are certified to work on barrier systems.

1.2.1.1 PREVENTATIVE MAINTENANCE INSPECTIONS (PMI) AND REPAIR WORK.

The purpose of this work is to prevent and correct equipment deficiencies, minimize breakdowns and service interruptions, extend system/barrier life and maximize efficient operation. On a monthly, quarterly, annual basis, the service provider shall inspect, test, adjust, and perform repairs in order to maintain equipment in a normal operating condition, as the manufacturer intended for the vehicle barriers/systems at the Main Gate and North Gate on Dover AFB. All other barriers/systems will receive quarterly and annual preventative maintenance inspections. Mechanical and electrical safety checks shall be completed to ensure the safety of barriers/systems. The Contractor shall be responsible for the repair and replacement of all worn or failed components and parts. This includes, but is not limited to, installed additional systems (e.g. over speed and wrong way detection), video processing cards, Programmable Logic Controls (PLCs), relays, and parts that have reached their life expectancy and are prone to fail. Replacement parts shall be commercially available off-the-shelf (COTS) items when available, fully compatible with existing systems, and detailed in the monthly reports. All new or replacement PLCs shall be open-source programmable code. The Contractor shall identify any additional in-scope repairs during the PMI. The Contractor shall maintain the cleanliness of barrier pits, power units, and shafts, and shall remove all debris such as trash, oil, absorbents, dirt, silt, leaves, pine needles, snow, ice, and water. Winter weather may cause the barrier systems to become jammed with ice or snow. The Contractor shall confirm that all scheduled PMI includes procedures to ensure barrier heaters (as applicable), drainage systems, in-ground vehicle detection, and Infrared detection systems are operating properly.

1.2.1.2 The service provider shall perform maintenance to barrier systems as prescribed in the applicable manufacturer’s O&M manual(s).

1.2.1.3 Any damages resulting from the service provider’s operations shall be expeditiously repaired or replaced by the service provider at no additional cost to the Government.

1.2.1.4 Prior to start of work the contractor shall contact the (COR) Contracting Officer Representative by telephone or report to the office located in building 615. Before leaving Dover AFB, the service provider shall notify the COR of completed work and email completed service records to the COR’s office within five days of the maintenance or inspection work completion.

1.2.2 SERVICE CALL REPAIRS. Service repairs are those deemed necessary by the government between preventative maintenance intervals. The service provider will be contacted by the COR to authorize unscheduled maintenance. Service calls may be in the form of routine or emergency calls as determined by the COR office. Service call repairs shall be free of charge to the Government if warranties apply. All deficiencies shall be corrected during the service call repair whenever possible or within a maximum of one (1) business day. The service provider shall have all equipment and material required to start work upon arrival at the service location. All repair work shall be in accordance with normal commercial practices using parts specified by the barrier manufacturer or items of equal or better quality. Downtime of the barrier system shall be kept to an absolute minimum. The service provider must notify the customer of all projected downtime and estimated time for repair. The contractor shall only bill for the time on site, drive time to and from site will not be included in billing.

1.2.2.1 SERVICE CALL TYPES. Service Calls shall be separated into two (2) different categories: Emergency and Routine. The difference between Emergency and Routine is the on-site response time of six (6) hours for Emergency Service Calls versus twenty-four (24) hours or 1000 hours (the ordering installation’s local time) the next business day (whichever is greater) for Routine Service Calls. The Government reserves the right to take emergency or routine actions necessary utilizing its own resources to correct any situation that can cause injury, death, or property damage, or impede traffic flow or installation security.

1.2.2.2 EMERGENCY AND ROUTINE SERVICE CALLS. Upon official notification by the CO/COR via the Contractor Hotline or other means, the Contractor shall have an appropriate Lead Technician contact the Government within two (2) hours to determine the scope of the problem and to attempt to resolve the situation over the telephone. If it is determined that the situation cannot be resolved via Telephone Support, the Contractor shall contact the CO/COR and request a Service Call approval to dispatch a Lead Technician to the site. The Contractor can request the CO provide the notice to proceed by telephone, text, or e-mail. The Contractor shall be proactive in pursuance of immediate repairs during Emergency/Routine Service Calls. For example, if the Contractor knows a GRAB barrier was deployed and the shear pins need replacement, the Lead Technician should travel to the Service Call prepared to make the requisite repairs with known spare parts already in-hand or in-transit.

1.2.2.3 EMERGENCY CALLS: The Service Call shall be designated an emergency if a repair is required to correct a situation that can cause injury, death, or property damage, that can impede traffic flow at an ACP (example, a barrier stuck in the upright position), or due to security threat levels.

Required Response Time: The Lead Technician shall be on-site within six (6) hours from approval by the CO/COR. Within six (6) hours from arrival on-site, the Lead Technician shall complete the troubleshooting, make the needed minor repairs (NTE $100 for parts per call based on the unit price of the parts/materials per the invoice/receipt) and/or system adjustments to return the barrier to operational status, or place the barrier into safe mode where traffic can operate over barriers safely until repairs can be completed. This is included in the FFP for Service Calls. If the barriers cannot be returned to operational status within six (6) hours and under the $100 minor parts threshold included in the FFP Service Call, the Contractor (Lead Technician) shall provide the CO/COR with a repair plan before the Contractor leaves the site. After leaving the site, the Contractor shall provide the repair plan’s estimate and schedule for the proposed work within forty-eight (48) hours of the Lead Technician’s visit unless otherwise negotiated. For emergencies after normal duty hours, the service provider will call Civil Engineer (CE) Service Desk (302) 677-2856 upon arrival and departure of worksite.

1.2.2.4 The service provider shall maintain service call records and ensure all records are accurate, current, and provide sufficient data for accounting purposes. Service tickets must have a unique identification number and shall include the date work was issued, the work location, the equipment serviced, a description of service performed and a description of reimbursable parts. Only service tickets which have been annotated by the COR with the start time, completion time and the appointed COR’s signature will be accepted for payment.

1.2.2.5 ROUTINE CALLS. All other Service Calls shall be classified as Routine.

Required Response Time: The Lead Technician shall be on-site within twenty-four (24) hours or by 1000 hours (the ordering installation’s local time) the next business day (whichever is greater) starting from approval by the CO/COR. Within six (6) hours from arrival on-site, the Lead Technician shall complete the troubleshooting, make the needed minor repairs (NTE $100 for parts per call based on the unit price of the parts/materials per the invoice/receipt) and/or system adjustments to return the barrier to operational status, or place the barrier into safe mode where traffic can operate over barriers safely until repairs can be completed. This is included in the FFP for Service Calls. If the barriers cannot be returned to operational status within six (6) hours and under the $100 minor parts/call threshold included in the FFP Service Call, the Contractor (Lead Technician) shall provide the CO/COR with a repair plan before the Contractor leaves the site. After leaving the site, the Contractor shall provide the repair plan’s estimate and schedule for the proposed work within 48 hours of the Lead Technician’s visit unless otherwise negotiated

1.2.2.6 REIMBURSABLE PARTS. The contractor shall be responsible to obtain all parts necessary for the performance of this contract and shall be reimbursed at cost. The contractor shall obtain competitive pricing to the maximum extent possible for all individual parts costing $3,000.00 or more. All expendable parts valued at $50 or less shall be installed at no additional cost to the Government. Contractor will be reimbursed only for those individual parts that cost over $50.00.

For the purpose of reimbursement, the contractor must submit invoices and supporting documentation. Vendor receipts must be original.

1.2.3 CONTRACTOR REQUIREMENTS

1.2.3.1 QUALITY CONTROL. Contractor shall develop and maintain a quality program to ensure maintenance and repair services are performed in accordance with the performance work statement, applicable standards and codes. The contractor shall develop and implement procedures to identify and prevent defective services from recurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Section 2, Services Delivery Summary. The Government evaluator must have a specific quality control inspector to notify in case of customer complaints. The contractor shall submit a Quality Control Plan (QCP) to the CO and COR within 15 days after contract award, outlining procedures to identify, prevent and ensure non-recurrence of defective services.

1.2.3.2 CONTRACTOR HOTLINE. The Contractor shall provide a customer service hotline phone number that can be accessed 24 hours a day, 365 days a year to be responsive to Government requests.

The Contractor’s customer service function shall be managed to ensure responsiveness. To be responsive, Contractor personnel must be available during all hours to respond to Government requests. The Contractor shall log all calls received and the response calls made by the Contractor. A Telephone Call Log shall be created which shall include the date, time, caller, brief description of the issue, response time for the Lead Technician, and resolution for each telephone call. The Contractor must have a process for resolving the AF installation’s concerns and following up on unresolved requests

1.2.3.3 TELEPHONE SUPPORT. The Contractor shall have an appropriate Lead Technician contact the Government within two (2) hours to discuss and attempt to resolve the situation over the telephone, upon official notification by the CO or Contracting Officer’s Representative (COR) via the Contractor Hotline or other means. If the matter cannot be resolved via telephone support, a service call may be necessary.

1.2.3.4 ANNUAL TRAINING. The Contractor shall provide annual training sessions to facilitate proper use and operation of barrier systems at each barrier site covered in the Task Order. The Contractor shall schedule the training session to occur in conjunction with a scheduled PM visit.

Training may be accomplished by the Lead Technician and/or the PMI crew. No certified manufacturer representative is required to perform training. Training shall be scheduled with the installation at least forty-five (45) days in advance. Instruction and instruction materials shall be provided by the Contractor on the training day to include instruction of all barrier systems operations, troubleshooting, and notification procedures. The Contractor shall summarize operations on laminated placards for placement in guard houses and other appropriate locations not accessible to unauthorized personnel.

1.2.3.5 PAINT/CORROSION CONTROL. The Contractor shall re-paint the entire barrier structure during the summer PM session to include all metal parts below grade and the surface of the barrier and surrounding pavement. Summer PM will be established IAW the manufacturer’s recommended temperature and environmental recommendations for application. The Contractor shall clean (pressure wash), remove corrosion, and apply primer and topcoat compatible with the barrier surface in compliance with industry and safety standards. Barrier systems, both active and passive, shall be maintained and protected from corrosion with high adhesion paint such as Grip-Tite® paint or an equivalent adhesive paint. Paints used for pavement marking and delineation must conform to all Federal, State, and local laws, and regulations. For hot dipped steel component touch-up, the Contractor shall use zinc-rich paint applied to a clean, dry steel surface by either a brush or spray.

Zinc-rich paints must contain either between 65 percent to 69 percent metallic zinc by weight or greater than 92 percent metallic zinc by weight in dry film. Paints containing zinc dust are classified as organic or inorganic, depending on the binder they contain. Inorganic binders are particularly suitable for paints applied in touch-up applications of undamaged hot-dip galvanized areas. The coating thickness for the paint must be 50 percent more than the surrounding coating thickness, but not greater than 4.0 mils. If the barriers require sandblasting of non-galvanized surfaces in lieu of pressure washing, the Contractor shall submit a quote for evaluation and approval. If the barriers require sandblasting, the Contractor shall sandblast bare metal and re-paint the entire barrier structure during summer PM including all metal parts below grade and the surface of the barrier and surrounding pavement, apply primer compatible with surface and topcoat, and apply applicable topcoat for the application in compliance with industry and safety standards. The requirement and frequency of this sandblasting option will be established by the installation.

1.2.3.6 MINOR REPAIRS. The Contractor shall, during PMI, immediately service any system that is not operating properly as well as supply and install parts to keep the system functional. All labor and work required to perform minor repair shall be included under the firm-fixed-price (FFP). Minor repairs consist of parts and material costs of $50 per barrier per month and shall be included in the FFP. The $50 minor repair parts threshold will be based on the unit price of the parts/materials per the invoice/receipt. The total cost of minor repair parts/materials per month shall not exceed the aggregate amount of minor repair parts/materials allowance per month. For example, maintaining and inspecting fourteen (14) barriers each month would provide an aggregate $700 allowance for minor parts/materials each month to be used on any combination of the fourteen (14) barriers. If the aggregate amount of total repair parts was $800, the Contractor is responsible for the first $700 of minor repair parts and materials. The Contractor shall submit a quote to the COR for evaluation and approval for the remaining parts and materials cost.

Examples of minor repair parts include, but are not limited to, light bulbs, plastic light lenses, hoses, cable/wire, fuses, sump pump, valves, switches, relays, etc. Minor repair parts do not include items identified and required for the quarterly or annual maintenance function identified in the PMI O&M Plan.

If the inoperable system(s) cannot be repaired during the PMI or requires parts in excess of the aggregate minor repair parts allowance, the Contractor shall notify the CO/COR immediately of the irreparable status of the barrier or barrier system and provide a quote for repairs.

1.3 CONTRACTOR PERSONNEL & QUALIFICATIONS

1.3.1 CONTRACTOR & SUBCONTRACTOR QUALIFICATIONS. The Contractor shall provide personnel possessing the skills, knowledge, and training to satisfactorily perform the services required, and shall submit documentation to the CO/COR prior to work starting that the employees who will work on the contract hold the credentials needed to perform as described in the sections below. Personnel performing work under this PWS shall remain employees of the Contractor (or Subcontractor) and shall not be considered employees of the Government. The PMI crew shall contain a minimum of one (1) Lead Technician. An additional (1) Barrier Technician may be needed depending on if the PMI is a quarterly or annual PMI.

1.3.2 LEAD TECHNICIAN. The Lead Technician performing the work shall be trained on the specific barrier(s) on Dover AFB and have no less than three (3) years minimum of experience inspecting and maintaining barriers, barrier control systems, and military safety barrier control systems. The Lead Technician’s experience in barrier control systems and safety control systems must include documented experience in troubleshooting, modification, maintenance, and repair of barrier and traffic control systems. The Contractor is required to submit to the CO/COR qualification documentation for all employees certifying proof of qualifications regarding the employee’s background and suitability to perform relative to their criteria in the areas of PMI work on vehicle barriers, completion of annual training of Government personnel, qualifications of personnel, quality control, emergency service calls, routine service calls, additional in-scope work, a safety plan, etc.

along with the bid and prior to award of contract A Lead Technician possessing the required qualifications shall oversee all the work including the work of Barrier Technicians on the site. The Lead Technician must be present when work is being performed for PMI, Routine and Emergency Service Calls, and additional in-scope work.

1.3.3 BARRIER TECHNICIAN. The Barrier Technicians performing the work shall be trained on the specific barrier(s) at Dover AFB and have no less than one (1) year minimum of experience inspecting and maintaining barriers, barrier control systems, and traffic control systems. The Contractor is required to submit to the CO/COR qualification documentation for all employees certifying proof of qualifications regarding the employee’s background and suitability to perform relative to their criteria in the areas of PMI work on vehicle barriers, completion of annual training of Government personnel, qualifications of personnel, quality control, emergency service calls, routine service calls, additional in-scope work, a safety plan, etc. along with the bid and prior to award of the contract.

1.3.4 WELDING. If a Contractor or Subcontractor employee performs welding, they shall be certified in the Shielded Metallic Arc Welding process utilizing the American Welding Society (AWS) Code of AWS D.1.1 in the 3G and 4G positions for 1” thick A-36 structural steel. The Contractor shall produce a current welding certification to the CO/COR for each employee performing welding prior to the commencement of any work involving welding. The Contractor shall coordinate with and obtain an installation-specific welding and cutting permit issued by the local Base Civil Engineer office via coordination with the CO/COR prior to any cutting or welding.

1.3.5 ELECTRICAL. Each Contractor or Subcontractor employee performing electrical work on barrier systems shall meet fitness/license requirements per the National Electric Code (NFPA 70) and any local State regulations.

2.0 CONTRACT SURVEILLANCE. The goal of the QASP is to ensure that Contractor performance is effectively monitored and documented. The COR’s contribution is their professional, non-adversarial relationships with the CO, PM, and the Contractor, which enables positive, open and timely communications. The foundation of this relationship is built upon objective, fair, and consistent COR evaluations of Contractor performance against contract requirements. The COR uses the methods contained in this QASP to ensure the Contractor is compliant with contract requirements.

The COR function is responsible for a wide range of surveillance requirements that effectively measure and evaluate the Contractor’s performance. Additionally, this QASP is based on the premise that the Contractor, not the Government, is responsible for management and QC/QA actions to successfully meet the terms of the contract. Performance that continually exceeds the performance objectives as outlined in the Services Summary (SS) may result in reduced surveillance and favorable CPAR evaluations. Performance that does not meet the performance objectives as outlined in the SS may result in re-performance of the defective service (preferred method), increased surveillance, not exercising an option period, or termination for cause. Quality performance by the Contractor is expected on all contract requirements and is not limited to just SS items. All non-SS items may be inspected by the COR.

2.1 SERVICE DELIVERY SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance standard briefly describes the minimum acceptable levels of service required for each requirement. These standards are critical to mission success.

Table 1: Service Summary

SERVICE

PERFORMANCE

STANDARD AND

ACCEPTABLE QUALITY

LEVEL

SURVEILLANCE

METHOD

Barrier System Operational Rates

96% operational rate on all Active Vehicle Barriers

Review of PM&I Reports and Periodic Surveillance

Preventive Maintenance & Inspections (PM&I)

100% performance of PM&I requirements

Review of PM&I Reports and Periodic Surveillance

Contractor Hotline 100% of calls responded to within the specified timeframe

Review of PM&&I Reports and Periodic Surveillance

Telephone Support 100% of calls responded to within two (2) hours by qualified Lead Technician

Review of PM&&I Reports and Periodic Surveillance

Emergency/Routine Service Call Repairs

100% of Service Call repairs made within specified timeframe without a callback

Review of PM&I Reports and Periodic Surveillance

Emergency/Routine Service Call Response

100% of Service Calls responded to within specified timeframe by qualified lead technician

Review of PM&&I Reports and Periodic Surveillance

Deliverables 100% on-time delivery to the Government Review of Deliverables

Customer Satisfaction Satisfactory rating from all sites

Periodic Surveys, Customer Complaints

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 GOVERNMENT FURNISHED PARTS/ITEMS. The Government may provide parts/items for repairs to the Contractor. The Government is under no obligation to provide any parts/items for repairs to the Contractor; however, if parts/items are available, the Government may decide to make these available to the Contractor. If parts/items are made available to the Contractor, these parts/items will not be considered Government Furnished Property because the items are incidental to the place of performance. Contractor personnel will perform work related to this contract on a Government installation, and the parts/items used by the Contractor will remain accountable to the Government.

The Contractor shall recommend a list of long lead time parts/items (defined as parts/items with a delivery period in excess of two (2) weeks) for the Government’s consideration for storage on-base.

The Government is under no obligation to store any long lead time parts/items for repairs on-base. The Government may store long lead time parts/items for repairs on-base only when the CO determines that it is in the best interest of the Government.

NOTE: The Contractor may request government stored parts/items for repair but will need to provide at least two-day advanced notice to the COR so these parts can be withdrawn from the supply system prior to the day they will be needed.

3.2 GOVERNMENT FURNISHED SERVICES. The Government will provide reasonable services and utilities (such as electricity), police & fire protection, and emergency medical services. Expenses incurred by the Contractor or any of its employees resulting from Medical Services are the responsibility of the Contractor.

4.0 GENERAL INFORMATION.

4.1 HOURS OF OPERATION. Maintenance, periodic inspection, and repair services are normally provided during non-peak hours and working days, excluding legal Federal and National holidays. The Contractor shall coordinate the work schedule with the CO/COR. Dover AFB standard hours of operation are 0700 to 1600 Monday through Friday. Federally recognized holidays are to be observed and are considered off-days. The Contractor may be requested to respond on off-days to include weekends for emergency services. The standard six-hour response requirement for emergency services applies regardless of workday or off-day status.

Note: Main gate barrier PMI will need to be performed outside of normal duty hours typically on Thursday from 1900 to 2300 hours, this time can be extended depending on work to be performed.

Dover AFB requires a two-week base wide notification by the COR prior to any work on the vehicle barriers systems at the Main Gate.

4.1.1 WORK COORDINATION. The Contractor shall coordinate all work with the CO/COR at least five (5) days in advance with the exception of Service Calls. Coordination for Service Calls follows the procedure in PWS Section 1.2. The Government is not responsible for any costs incurred by the Contractor resulting from failing to coordinate work with the CO/COR. If the Contractor plans to use radio/CB transmissions in the performance of work, radio transmission frequency must be approved by the base Communications Squadron through the CO/COR.

4.1.2 WORK AREA. The Contractor shall at all times keep work areas free from any accumulation of debris, waste material, rubbish, tools, scaffolding, equipment, and materials. Upon completion of the job or when away from the work area, the Contractor shall leave the work area and its premises in a clean, neat, safe, and workmanlike condition. The Contractor is responsible for removal and proper disposal of all job-related waste material from the worksite. The Contractor shall be responsible for all work area, traffic barricades, and traffic flagging operations when required.

4.1.3 WARRANTY. IAW FAR 12.404(b), the Contractor shall provide at least the same warranty terms, including offers of extended warranties, offered to the general public in customary commercial practice. At a minimum, the Contractor shall provide a one-year parts and labor warranty for all components installed during the performance of the contract. The warranty shall commence upon replacement of parts or system completion and acceptance. System acceptance is defined as approval by the CO/COR. After being notified of a problem with a component under warranty, the Contractor shall investigate the issue and respond to the CO/COR within twenty-four (24) hours, to include weekends.

4.2 FEDERAL HOLIDAYS. The following is a list of Federal Holidays observed by this installation:

New Year’s Day Labor Day Juneteenth Martin Luther King’s Birthday Columbus Day President’s Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day

4.3 SECURITY REQUIREMENTS. All contractor employees shall carry contractor photo identification at all times. Contractor employees shall comply with any base security measures implemented at all times. This includes but is not limited to vehicle and goods searches and identification checks during times of increased security. All personnel employed by the contractor in performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation.

4.3.1 The contractor shall be responsible for the action of any of their sub-contractors and their employees who are working on Dover AFB.

4.3.2 The contractor and sub-contractor, if hiring U.S. citizen(s), shall ensure that they are in possession of a valid State driver’s license or State issued Identification Card and birth certificate. If the employee hired is not a U.S. citizen, the contactor and/or subcontractor may hire non-U.S. citizens if they are in possession of a valid Green Card, Social Security Card, Resident Card, Work Visa and State issued Identification Card. If driving on base a state driver’s license and insurance is required.

4.3.3 FEDERAL CRIMINAL HISTORY BACKGROUND CHECK. The contractor and all employees of the contractor requiring access to Dover AFB controlled areas will be required to successfully undergo a Federal Criminal History Background Check and be fingerprinted. The contractor shall be responsible for all costs associated with fingerprinting and the Federal Criminal History Background Check.

4.3.4 WEAPONS. Weapons of any sort are not authorized on Dover AFB, this includes guns, knives, swords, numb chucks, brass knuckles, or any other weapon that has a sole purpose to injure or maim.

Combination tools such as Leatherman and small pocketknives with folding blades less than four inches are authorized if used in the performance of duty. Those found in violation of this directive are subject to apprehension, criminal charges and debarment from the installation.

4.3.5 ILLEGAL CONTROLLED SUBSTANCE: The U.S. federal government is the most vocal opponent of the drug industry and it has set the de facto international standards regarding the legality and illegality of different drugs. Illegal controlled substance and narcotics are not authorized on Dover AFB. Controlled substances may not be transported on the installation via vehicle or on an individual person, i.e., marijuana/Cannabis, cocaine, crack cocaine, LSD, Methamphetamine (Meth), Heroin, Anabolic steroids, Psilocybin mushrooms, are some of the forbidden substances (this list is not all inclusive). Prescription medications are authorized for the person the medication is issued to; however, the medication must not be expired and the label must clearly indicate the name of the person the medication is issued to. Otherwise, the prescription medication may be deemed illegal by the law enforcement officials. Those found in violation of this directive are subject to apprehension, criminal charges and debarment from the installation.

4.3.6 CONTRACTOR BADGE POLICY. All requests for contractor badges will be submitted through the CO or COR. The Contracting Squadron Office or base point of contact will then fill out an Operational Risk Management Assessment Form (ORM) for the requesting agency and submit it to the Pass and Registrations section for processing IAW OPlan 31-101. As a minimum, the ORM will be submitted 10-days prior to the requested date of employment. All contractor employees who will be granted unescorted access to the installation are required to consent to a Criminal Background Investigation (CBI) prior to being granted entry to the installation. Continued employment is contingent upon successful completion and favorable reporting of the criminal background check. Contractor badges will be issued for a maximum period of one year. Prior to reissuing new badges, all old badges must be returned to Pass and Registration for destruction. In addition, before a new badge will be issued an ORM must be resubmitted to the Pass and Registration section for approval again. In the event a badge is lost or stolen, the badge holder must accomplish the Loss/Theft of Identification Worksheet and provide it to his/her supervisor. The supervisor of the contractor will investigate the loss and report in writing the circumstances in which the badge was lost to the 436th Contracting Squadron and 436th Security Forces Squadron and submit a new request for badge renewal.

The CO or COR will immediately notify Security Forces, Pass and Registration when a contractor's employment has been terminated. The Agency Chief or Site Supervisors are responsible for notifying and returning the contractor's badge to Pass and Registration when this occurs. At no time will a contractor contact Security Forces directly regarding badge denial; they need to contact the CO or COR.

4.3.6.1 Lost vehicle and entry passes shall be reported immediately to Security Forces, and the COR.

4.3.7 PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government property provided for contractor’s use. At the end of each shift, all government facilities, equipment, and materials shall be secured. The contractor shall be responsible for providing and placing all barricades and safety devices during any activities and comply with all Occupational Safety and Health Standards (OSHA).

4.3.8 RETRIEVING IDENTIFICATION MEDIA. The contractor shall retrieve all identification bages, including vehicle passes from employees who depart for any reason before the contract expires;

e.g., terminated for cause, retirement, etc. and return them to issuing COR or CO before final payment will be made.

4.3.9 PERFORMANCE OF SERVICES DURING CRISIS DELARED BY THE NATIONAL

COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. Contractors providing services designated as essential by a Department of Defense Component are expected to use all means at their disposal to continue to provide such services, IAW the terms and conditions of the contract, during periods of crisis until appropriately released or evacuated by military authority. The services provided for by this contract are deemed mission-essential during crisis and emergencies and shall continue normal operation. See Department of Defense Federal Acquisition Regulation Supplement (DFARS) Clause 252.237-7023, Continuation of Essential Contractor Services.

5.0 SAFETY/ENVIRONMENTAL.

5.1 GENERAL. The Contractor shall comply with all Federal, State, and local laws and safety regulations. Compliance with Occupational Safety and Health Administration (OSHA) and other applicable laws and regulations for the protection of Contractor employees is exclusively the obligation of the Contractor. The Government will assume no liability or responsibility for the Contractor’s compliance or noncompliance with such responsibilities. The Contractor is responsible for furnishing Contractor employees with all necessary personal protective equipment and site-related safety equipment to perform services.

5.2 BARRIER OPERATIONS. The Contractor shall notify the CO/COR immediately via phone when a barrier or barrier system is unsafe and should be de-energized/shutdown until repairs can be made to return the barrier system back to a safe operating condition. Three (3) conditions that require barrier system shutdown until repaired include:

• A barrier system which does not provide a minimum of four (4) seconds of warning to drivers prior to the engagement of the barrier closing the traffic lane.

• The failure of a vehicle presence detection system to properly detect and prevent the activation of the barriers while a vehicle is located over the barrier.

• An active vehicle barrier (AVB) that engages automatically without human direction to activate.

5.3 SAFETY DATA SHEET. In order for installations to meet the requirements of Air Force Instruction (AFI) 32-7086, Hazardous Materials Management, and IAW FAR 23.302, if hazardous materials are expected to be used during performance of the contract, the Contractor is required to submit hazardous materials data per the requirements of Federal Standard No. 313 and FAR Clause 52.223-3, Hazardous Material Identification and Material Safety Data, so that the materials can be properly authorized, managed, and tracked. The Contractor must identify/list any hazardous material, as defined under the latest version of Federal Standard No. 313, to be delivered under the contract as part of their proposal submission. Each hazardous material item must be identified on a Safety Data Sheet (SDS, formerly known as a Material Safety Data Sheet or MSDS) per FAR Clause 52.223-3. All Contractor employees shall have ready access to the SDS while they are on the work site, and there can be no barrier to access the SDS to any Contractor employees or the Government.

5.4 HAZARDOUS MATERIALS/WASTE SPILLS. The Contractor shall take every reasonable precaution to prevent spills of hazardous materials (HAZMAT) in the performance of service and repairs under this contract. The Contractor shall immediately report any HAZMAT spills to the installation’s fire department (phone number to be provided to Contractor) IAW the installation’s Spill Prevention, Control, and Countermeasure (SPCC) Plan. The Contractor shall comply with this plan when handling and storing all oils, fuels, and HAZMAT. The SPCC Plan can be provided to the Contractor by the CO upon the Contractor’s request. The Contractor shall clean and dispose of all HAZMAT spills IAW local, State, and Federal laws and regulations and the installation’s Environmental Guide. The Contractor shall bear full financial obligation incurred from cleaning and disposing of HAZMAT spills, or release of HAZMAT within the confines of the installation or facility caused by Contractor employees.

5.5 ENVIRONMENTAL COMPLIANCE /HAZARDOUS MATERIALS. The Contractor shall dispose of oil cans, oil residue, and any oil-soaked material (e.g., rags and/or paper towels, granulated materials and sand) off-base. The Contractor shall transport and dispose of all waste IAW Federal, State, and local environmental laws and regulations. No hazardous waste or waste materials shall be placed in any trash receptacle on Dover AFB.

6.0 DOCUMENTATION OF MAINTENANCE AND REPAIR

6.1 OPERATIONS AND MAINTENANCE PLAN. The Contractor shall develop an Operations and Maintenance (O&M) Plan for each individual gate that is part of the contract. The O&M plan must include the checklist and test procedures developed to maintain and inspect all of the unique barrier and barrier support equipment at each individual gate as a system of systems. This installation has three gates which means three separate and unique checklists and test procedures that combine the unique equipment at each gate are required for this contract. The gate-specific PMI checklist and test procedures will combine to form the majority of the O&M Plan for each individual gate. The O&M Plan shall be part of the Contractor’s proposal submission to be evaluated by the Government prior to award of the contract and include, at a minimum, the following:

• PMI Checklist based on site-specific equipment and the manufacturer’s service manual.

One (1) checklist is required that combines all of the equipment at each gate identified in the inventory so as to represent the equipment at each individual gate as a system of systems.

• Individual, unique, and detailed test procedures for barrier operations and safety system testing for each gate that is part of the inventory. The test procedures shall be uniquely tailored for each gate’s equipment and combine the unique equipment at each gate as a system of systems. At a minimum, these test procedures shall be accomplished after the repair work or PMI is complete and before the system is turned back on.

• Reports to be prepared and submitted, and records to be maintained.

• Recommend list of long lead time parts for consideration for storage on-base.

6.2 MAINTENANCE AND REPAIR LOG. The Contractor shall develop and maintain a maintenance and repair log. The Contractor maintenance and repair log format must be approved by the CO/COR. A maintenance and repair log shall be kept for each facility. For the purpose of this contract, a facility shall be defined as the collection of equipment at a given gate or location. The log shall contain a list of equipment at the facility, the frequency of maintenance on the equipment, the warranty information for all equipment having remaining manufacturer’s warranty, all equipment installed under the contract, and warranty status on new equipment. This list shall include vendor, model number, serial number, installation date, warranty start date, the Contractor’s warranty expiration date, and the equipment manufacturer’s warranty expiration date. The log shall also contain equipment repair costs, deficiencies, and problem areas that need corrective work. Non-serviceable equipment shall also be listed on the maintenance log but shall not be counted in performance metrics or covered under PMI procedures. Equipment may be added to this list only with approval of the CO.

The Contractor must submit any requests to remove equipment from the contract or as determined by repair expenses or other factors for consideration. Records in the log shall be maintained for the duration of the contract and turned over to the Government at completion of the contract. The maintenance and repair log as submitted by the Contractor will be electronically recorded and maintained by the Government in the permanent facility files. The information obtained from the maintenance and repair log will be used to schedule the required maintenance and repair work through Contractor efforts as appropriate and update real property records as necessary.

6.3 CONTRACTOR MANPOWER REPORTING. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor’s name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link.

However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

6.3.1 GOVERNMENT DATA RIGHTS. The Government will retain rights to all documents, materials, electronic files, and configuration data produced under the contract. All documents and materials under the contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the CO. All materials supplied to the Government will be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

6.3.2 RECORDS MANAGEMENT. The contractor understands that when creating, handling and maintaining records for the Air Force, either electronic or paper, you must meet the requirements established in AFRIMS Records Disposition Schedule (RDS), AFI 33-322, Records Management Program. In order to meet the requirement established IAW the above-mentioned regulations contact the Base Records Management Office (436 CS/SCXK, Bldg.

310) at (302) 677-5157 for guidance and training.

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