Attachment_1_PWS.pdf

BUREAU OF LAND MANAGEMENT

BUFFALO FIELD OFFICE

JANITORIAL SERVICES PERFORMANCE WORK STATEMENT

1. GENERAL: This is a non-personal services contract to provide janitorial services for the Bureau of Land Management, Buffalo Field Office in Buffalo, Wyoming. The Government shall not exercise any supervision or control over the contract service providers performing the work herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

2. DESCRIPTION OF WORK: The primary facility is at 1425 Fort Street, a one-floor building. The area to be cleaned is 18,000 square feet of office space, restrooms, and locker rooms. There is approximately 3,000 square feet of hard surface floors and 15,000 square feet of carpeted floors. The main building has six (6) restrooms with eight (8) toilets, two (2) urinals, two (2) showers, two (2) breakrooms, 60 windows, 75 convectors, and 275 light fixtures. Some areas of the building have 9-foot drop ceilings while other areas have 8-foot drop ceilings.

A modular building, hereon referred to as the Annex, is located at 377 S. Lucas St., one block from the main office, and has 2,100 square feet of office space, one (1) break room, and one (1) restroom. The Annex is occupied by a wildland firefighting crew. Between April 1 and September 30, there are up to 10 employees using the facility, as well as the locker rooms in the main building. During the off-season, staffing drops to four (4) full-time employees.

3. PERIOD OF PERFORMANCE: Period of Performance shall be for one (1) base year with three (3) option years. The Period of Performance reads as follows:

Base Year: February 1, 2025 through January 31, 2026 Option Year One: February 1, 2026 through January 31, 2027 Option Year Two: February 1, 2027 through January 31, 2028 Option Year Three: February 1, 2028 through January 31, 2029

4. SCHEDULING OF OPERATIONS: Work hours for the main office building are from 6 a.m. to 6 p.m. and the building is open to the public from 7:45 a.m. to 4:30 p.m. Work hours for the Annex are normally from 6 a.m. to 6 p.m.; however, if there is fire activity, these facilities are open 24 hours a day.

All Daily, Weekly, and Monthly services will be performed between 6 p.m. and 6 a.m. so as not to interfere with normal working hours of the building occupants. Annual and semi-annual services may be scheduled for the weekends, upon approval by the COR.

The Server Room is only accessible by authorized personnel. Cleaning the Server Room will be set for the first Wednesday of the month at 4:30 p.m. and the COR will escort the janitorial employee. The staff who cleans the Server Room will be allowed to begin work in other areas early on that day only.

Federal holidays: The Contractor is not required to provide services on observed holidays.

New Year’s Day (January) Labor Day (September) Martin Luther King Jr. Day (January) Columbus Day (October) Presidents’ Day (February) Veterans Day (November) Memorial Day (May) Thanksgiving (November) Juneteenth (June) Christmas Day (December) Independence Day (July)

5. FREQUENCY OF OPERATIONS:

A. Daily (D) = Three times a week, Monday-Wednesday-Friday

Empty all trash receptacles. Sweep or vacuum entrances, lobbies, and main corridors.

Clean glass entry doors. Spot sweep floors and spot vacuum carpets throughout general office space. Clean and sanitize drinking fountains. Clean all restroom fixtures and replenish supplies.

Sweep restroom and locker room floors. Dust horizontal surfaces that are readily available and visibly require dusting. Clean all high-touch surfaces (doorknobs, light switches, handles, handrails, and crash bars).

B. Weekly (W) = Once a week Damp mop breakroom, restroom, and locker room floors. Damp mop resilient floors in main entrances. Vacuum secondary corridors in general office space. Damp wipe restroom stall partitions, doors, dispensers, and diaper changing stations. Spot-clean all wall surfaces within 70 inches of the floor. Sweep entry sidewalks within 10 feet of doors and under mud mats. Wash cleaning rags, mop heads, and kitchen towels.

C. Monthly (M) = Once a month Thoroughly dust furniture and fixtures. Completely vacuum all carpeted areas. Empty cigarette butt canister. Wash inside and out of break room garbage cans used for collection of food remnants. Clean Server Room.

D. Twice Yearly (T) = Once every 6 months Dust wall surfaces within 70 inches of the floor, other vertical surfaces, and under surfaces. Clean light fixtures and convectors.

E. Yearly (Y) = Once per year. If the option is exercised, the Contractor shall perform those services the same time every year.

Vacuum or dust all surfaces in the building more than 70 inches from the floor. Strip and refinish floors in breakrooms. Deep clean carpets throughout building. Deep clean tile and grout in restrooms and locker rooms. Wash all exterior and interior windows and venetian blinds. Dust venetian blinds six (6) months from washing.

F. Periodically (P) = As needed or at the request of the COR.

Periodic services will be conducted when the need arises, such as replacing light bulbs and removing carpet stains.

6. SPECIFIC TASKS: The Contractor shall clean the facilities according to the specific tasks listed herein:

A. Carpeted Floors and Mats: shall be free of litter, soil, stains, and embedded foreign matter.

Chairs, wastebaskets, and garbage cans shall be moved to clean underneath. Entrance mats shall be lifted to remove soil and moisture underneath.

1. General Clean: vacuuming using professional grade equipment.

2. Spot Clean: vacuuming areas that have visible dirt or debris.

3. Deep Clean: thoroughly cleaned using compatible professional grade solutions and equipment. All moveable objects, such as chairs, tables, boxes, waste baskets, garbage cans, etc. shall be moved to ensure broad spectrum cleaning.

B. Non-Carpeted Floors and Chair Mats: shall be free of dirt, debris and encrustations and have a uniform appearance with no streaks, swirl marks, or detergent residue.

1. General Clean: sweep and damp mop using professional grade equipment.

2. Spot Clean: sweep or damp mop areas that have visible dirt or stains.

3. Deep Clean: all linoleum floors shall be stripped and waxed, and all tile floors and grout will be scrubbed and cleaned using compatible professional grade solutions and equipment. All moveable objects, such as chairs, tables, boxes, waste baskets, garbage cans, etc. shall be moved to ensure broad spectrum cleaning. Floors may be buffed as needed throughout the year.

C. Trash Removal: the facility shall be free of obvious garbage and wastebaskets shall be free of dirt, spots, debris, and encrustations. Plastic liners shall be unsoiled and free from holes.

Whenever possible, trash should be dumped out and the plastic liner re-used, unless there is obvious food waste. The Contractor shall police any spillage of trash, debris, refuse, etc., which is a result of this operation.

Recycling bins are not considered trash for the purposes of this contract. Contract employees shall not empty recycling bins as part of their work requirements.

D. Furniture and Fixtures: including but not limited to desks, tables, cabinets, display cases, partitions, chairs, framed pictures, and fixtures shall be cleaned and kept free of dust, dirt, cobwebs, spots, and encrustations. Working papers shall not be disturbed.

E. Walls, Ceilings and Doors: shall be free of dust, cobwebs, spots, stains, and encrustations.

F. Windows and Glass Doors: windows and vestibule doors shall be free of spots, streaks, bird feces, or handprints.

Interior windows and entry doors are covered in a blast-proof film and cleaning products should not have any abrasive ingredients nor should sharp tools be used to scrape off encrustations. Standard cleaning solution and a squeegee and/or soft cloth is acceptable.

G. Venetian Blinds and Windowsills: shall be free of all insects, dirt, spots, and dust.

Employees’ personal effects in the windowsills shall be moved in order to clean and shall be replaced in its original position.

H. Convectors and Light Fixtures: convectors, ventilation registers, bathroom fans, and fluorescent light covers shall be cleaned so that they are free of all dirt, dust, and insects.

I. Replace Bulbs: as soon as they are reported by the COR or identified by the Contractor as burned out. The old light bulbs shall be recycled in Government-provided fluorescent light bulb recycling boxes.

J. Toilets, Urinals, and Stalls: toilet bowls and urinals shall be disinfected and free of stains and foreign matter. Toilet stalls, handrails, and toilet paper holders shall be free of watermarks and foreign material.

K. Sink Areas and Drinking Fountains: all mirrors, porcelain, metal, and chrome fixtures, wash basins, backsplashes, countertops, paper towel holders, exposed pipes and mirrors shall be disinfected and be clean and bright; there shall be no dust, spots, stains, rust, mold, encrustations, or excess moisture.

L. Shower Stalls: all surfaces shall be free of watermarks, soap film, scum, mold, and any foreign material.

M. Cigarette Butt Canister: empty the canister by the front door and police any spillage of ashes, butts, or other trash that may fall to the ground as a result of this operation.

N. Servicing: each dispenser for toilet paper, paper towels, soap, and feminine products will be filled with either Government- or Contractor-furnished supplies. All dispensers shall have sufficient supplies to last through the workday.

7. PERFORMANCE STANDARDS: Conduct of work shall indicate deliberate effort to produce first quality results. Failure to perform in accordance with the terms of this PWS shall be considered evidence of non-compliance with the contract. The contractor is to meet or exceed the standards set forth in this PWS, and acceptable levels of work are defined below.

A. Overall Cleaning Standard: examples of unacceptable work are dust build-up on surfaces, dirt or debris under garbage cans, accumulated filth in corners, cracks, or around base of toilets;

failure to remove trash; failure to concentrate on high use areas; and other manifestations of lack of concern or capability of producing first quality work.

B. Schedule Requirements Standard: examples of unacceptable work are tasks not completed by frequency as defined in Section 5 – Frequency of Operations.

Performance Objective

Weight Maximum Allowable Defect Rate

Surveillance Method

Overall Cleaning 75% 1 defect per month

Random Sampling Inspection or Verified Customer Complaint

Perform Work Within Schedule Requirements

25% 3 defects per month

Random Sampling Inspection or Verified Customer Complaint

8. AREA DEFINITIONS: for the purposes of this contract, the areas within the buildings are defined as follows.

A. Public Areas: front entry/vestibule, lobby, reception desk, drinking fountains, and public meeting rooms.

B. Restrooms and Locker Rooms: all public and employee bathrooms and locker rooms.

C. Break Rooms: employee kitchen areas with sinks, tables and chairs, refrigerators, microwaves, and ice and vending machines.

D. General Office Space: shared employee workspaces, private offices, mail room, printer workstations, hallways, conference rooms, stairways, and vestibules.

E. Server Room: a secure location that houses the voice, data, radio communications, electronic storage and backup equipment for the Buffalo Field Office. Cleaning supplies must be wet floor wipes for floor cleaning; wet wipes for surfaces; and static-free dusters. No sprays or static-type dusters can be used, and no liquids or open buckets are allowed inside the Server Room. Tile flooring is exempt from annual stripping and waxing due to its non-static properties.

9. KEY PERSONNEL: The Contractor shall employ qualified personnel who have been previously engaged in performing janitorial operations. This contract is expected to require 26-

30 hours per week to complete and is in a rural location in which finding employees may be a challenge. The Contractor shall use local resources to advertise for potential employees or sub-contractors and shall conduct face-to-face interviews with prospective employees.

A list of employee names shall be provided within 14 business days after date of contract award with the required forms completed to obtain Federal government-issued personal identification card; see Paragraph 9.E. HSPD-12 Requirements.

In the event any Contractor employee is replaced, the Contractor shall notify the COR within 24 hours and, upon hiring new staff, submit the required paperwork to the COR to obtain a Federal government-issued personal identification card.

A. Supervision: The Contractor shall designate, in writing, a Lead janitor who shall have authority to act for the Contractor. The Lead shall be fully responsible for oversight and quality of the janitorial services outlined in the PWS and may perform supervision/maintenance functions concurrently. A copy of the PWS shall be made available to the Lead and all other Contract employees.

The Lead shall contact the COR or PI at least once a month during the base year to discuss the conduct of the work, alleviate any misunderstandings that may arise during the performance of the work, and be available to take immediate action to have deficiencies corrected that may be called to their attention.

The Contractor shall give the COR the name and telephone number of the Lead within 14 business days of contract award. In the event this person changes, the contractor must notify the COR via email within 24 hours.

Site visits by the Contractor shall be conducted at least once yearly to meet with the COR and janitorial staff, to observe the work areas, discuss any problems with staff or quality of work, or address equipment problems, etc.

B. Contingency Plan: The Contractor must prepare a plan to provide uninterrupted services, particularly when employees are absent due to illness, vacation, or resignation.

C. Conduct and Appearance: In performance of his/her duties, the Contract employees shall be a representative of the BLM, and as such, shall exhibit a favorable image in terms of general conduct, appearance, and on-the-job behavior. The Contractor shall require all employees to wear distinctive uniform clothing for ready identification and ensure that every employee is in uniform upon reporting for duty under this contract.

E. HSPD-12 Requirements: Performance of this contract requires Contractor personnel to have a Federal government-issued Personal Identity Verification (PIV) credential before being allowed unsupervised access to a Department of the Interior facility. The COR will be the requesting official and will make arrangements through a DOI Access Card Sponsor for personal identity verification and DOI Access Card issuance.

The Contractor must identify all Contractor and Subcontractor personnel who will require physical access for performance of work under this contract within 14 calendar days after contract award. Physical Access means routine, unescorted or unmonitored access to nonpublic areas of a federally controlled facility. The Contractor must make their personnel available at the place and time specified by the COR or DOI Access Card Sponsor to initiate screening and background investigations.

The following forms and inquiries, or their equivalent, will be used to initiate the credentialing process:

• OPM Standard Form 85 or 85P

• OF306

• Fingerprint card (local procedures may require the fingerprinting to be done at a police station; in this case, any charges are to be borne by the Contractor)

• Release to obtain credit information

• PIV card application

Contract employees are required to give, and to authorize others to give, full, frank, and truthful answers to relevant and material questions needed to reach a suitability determination.

Refusal or failure to furnish or authorize provision of information may constitute grounds for denial or revocation of credentials. Government personnel may contact the Contractor personnel being screened or investigated in person, by telephone or in writing, and the Contractor agrees to make them available for such contact.

Alternatively, if an individual has already been credentialed by another agency through OPM, and that credential has not yet expired, further investigation may not be necessary. Provide the COR with documentation that supports the individual’s status. Note: Personally Identifiable Information (PII) cannot be sent electronically without encryption and must be physically secured.

During performance of the contract, the Contractor must keep the COR apprised of changes in personnel to ensure that performance is not delayed by compliance with credentialing processes. Cards that have been lost, damaged, or stolen must be reported to the COR within 24 hours. If reissuance of expired credentials is needed, it must be coordinated through the COR.

At the end of contract performance, or when a Contracted employee is no longer working under this contract, the Contractor must ensure that all identification cards are returned to the COR within 48 hours.

This requirement must be incorporated into any subcontracts that require Subcontractor personnel to have routine unsupervised access to a federally controlled facility for more than 180 calendar days. Additional information is included in the Clauses Section of this solicitation titled “Security Requirements: Facility Access and Information Technology.”

10. QUALITY CONTROL PLAN: The Quality Control Plan (QCP) is a system for identifying and correcting deficiencies before the level of performance becomes unacceptable.

The contractor shall develop and implement a complete QCP to ensure the requirements of the Contract are met. The Quality Control Plan will be technically evaluated.

The Contractor must demonstrate how they intend to:

• recruit and retain qualified individuals who can perform the services required and in a manner that meets the performance standard;

• deliver quality of services described in this PWS;

• provide uninterrupted services;

• accomplish project management, inspections, process improvement, and correction of deficiencies in their areas of responsibility;

• monitor deficiencies; and

• ensure that deficiencies do not reoccur.

The QCP shall include a 12-month schedule of all periodic services showing by month when those services will be performed.

The Contractor shall use a Quality Control checklist (Appendix B) and each contract employee will fill out a QC checklist for their assigned areas of responsibility. These checklists will be turned in to the Lead at the end of each week with courtesy copies to the COR. The Lead is then responsible to send the checklists to the Contractor to be submitted each month with the IPP invoice. Failure to do so may cause a delay or withholding of payment.

11. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): Monthly payment is dependent on consistent and satisfactory completion of all work requirements. The Government shall evaluate the Contractor’s performance through visual inspections, number of customer complaints, and employee reports of unsatisfactory work and this will be documented on the QASP form. The QASP will be completed by the COR or PI and submitted to the Contractor daily for daily requirements, weekly for weekly requirements, and so on. The COR or PI may also review the QC Checklist and the Schedule of Periodic Services to identify deficiencies through non-delivery of services.

If performance is unsatisfactory or work is not completed per specifications, the COR may require re-work of those services or a percentage of the Contractor’s monthly payment will be withheld. Repeated unsatisfactory performance will result in a corrective action report.

12. CONTRACTOR FURNISHED EQUIPMENT AND SUPPLIES:

A. Equipment and Tools: The Contractor shall provide all necessary cleaning equipment, including but not limited to power-driven scrubbing, buffing and polishing machines for yearly deep cleaning of floors; vacuum cleaners, rolling trash cans, mops, mop buckets, brooms, floor squeegees, extendable dusters, step stools or ladders, utility knives, etc., which shall be of the type and size customarily used in high quality work of this kind. The Contractor shall also provide ladders or lifts of sufficient height to reach all convectors and light fixtures. All equipment and tools shall be furnished and maintained by the Contractor at their expense.

B. Supplies: The Contractor shall furnish all supplies, except those furnished by the government (see Section 13 - Government Furnished Items), including but not limited to cleaning solutions, trash can liners, disinfectants, deodorizers, gum remover, carpet spot cleaner, feminine products for the dispensers, disposable toilet seat covers, mop heads, cleaning rags, spray bottles, etc. The Contractor shall always stock a month’s worth of supplies.

To meet the Executive Order 13423 of January 24, 2007, the use of “green” or environmentally safe products is required. This includes using bio-based, environmentally preferable, energy-efficient, water-efficient, and recycled-content products, and use of paper of at least 30% post-consumer fiber content. To find out more, please refer to www.epa.gov. The Contractor shall submit a total list of all supplies along with SDS that will be used in performance of this contract within ten (10) business days after date of contract. The Government has the right to approve or reject any supplies and a request a replacement or substitute.

Pursuant to clause 52.208-9 "Contractor Use of Mandatory Sources of Supply or Services" the Contractor shall purchase all janitorial supplies used in performance of this contract from AbilityOne. Visit Contractors: How to Purchase AbilityOne Products Required by a Federal Contract for more information.

C. Hazardous Materials: The Occupational Safety and Health Administration requires that SDS be available to employees for potentially harmful substances handled in the workplace under the Hazard Communication regulation. The Contractor shall organize a “Right to Know Center” available to janitorial staff and Government personnel. For all hazardous materials, this shall include SDSs, inventory sheet, and sign-off sheets. The SDS is also required to be made available to local fire departments and local and state emergency planning officials under Section 311 of the Emergency Planning and Community Right-to-Know Act. All cleaning supplies must be labeled properly and with their contents listed.

D. Storage Areas and Janitorial Closets: The Contractor shall have access to a janitor closet.

All stored materials, supplies, and equipment shall be conspicuously identified with the Contractor’s or Government’s markings to indicate ownership. Storage of supplies shall conform to applicable OSHA regulations.

The Government shall not be responsible for damage or theft of Contractor stored supplies and equipment, or the Contractor’s employees’ belongings brought into the buildings.

At the end of each workday, the janitorial closets shall be neat and clean.

E. Keys: Keys to the janitor closet and dispensers will be provided by the Government. The Contractor shall sign a receipt for keys issued and be responsible for their return at the end of the contract performance. The Contractor must report any loss or theft immediately to the COR, and the Government may opt to re-key the doors at the Contractor’s expense, to include changing the locks if necessary.

http://www.epa.gov/ https://www.abilityone.gov/procurement_list/product_contractors.html https://www.abilityone.gov/procurement_list/product_contractors.html https://en.wikipedia.org/wiki/Occupational_Safety_and_Health_Administration https://en.wikipedia.org/wiki/Emergency_Planning_and_Community_Right-to-Know_Act

Keys must be returned to the COR within 48 hours of a contract employee’s resignation or termination.

13. GOVERNMENT-FURNISHED ITEMS:

A. Supplies: The Government will furnish toilet paper, paper towels, hand soap, light bulbs, and pre-paid light bulb recycling boxes. At least a month’s worth of supplies will always be available. The Contractor shall notify the COR or PI immediately when supplies fall below that level.

B. Equipment: The Government will furnish a washer and dryer and laundry soap for cleaning reusable cloths. Use of the washer and dryer will be limited to once per week.

C. Utilities: Reasonable amounts of electricity and water will be made available for use by the Contractor.

14. MISCELLANEOUS REQUIREMENTS:

A. Safety: The Contractor shall use all necessary precautions for the control and safety of the Contractor employees during performance of this contract. All hard copy publications are available via the referenced websites below. Supplements or amendments to listed publications may be issued during the life of the contract.

The Contractor shall comply with all provisions of the William-Steiger Occupational Safety and Health Act of 1970, all applicable safety and health regulations that have been promulgated by the Secretary of Labor under the Williams-Steiger Occupational Safety and Health Act of 1970, to include 29 Code of Federal Regulation (CFR) Part 1910 (Occupational Safety and Health Standards), and all applicable safety and health codes and standards of the state and local jurisdictions where the work is to be performed. Periodic inspections will be made by the Government to ensure safe and healthy working conditions. Provisions of the William-Steiger Occupational Safety and Health Act of 1970 and the Occupational Safety and Health Standards can be found at the following links:

1. William-Steiger Occupational Safety and Health Act of 1970:

https://www.osha.gov/laws-regs/regulations/standardnumber/1903/1903.1

2. 29 CFR Part 1910 Occupational Safety & Health Standards:

http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_p art_number=1910

B. Fire Protection and Prevention: Prior to commencement of work, the Contractor shall be acquainted with the location of the fire protection equipment, to assure that such equipment is available. The Contractor shall take necessary action to assure that all flammable materials and all cloths and waste that might constitute a fire hazard are placed in metal containers and removed from the buildings at the end of each day.

https://www.osha.gov/laws-regs/regulations/standardnumber/1903/1903.1 http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_part_number=1910 http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_part_number=1910

C. Building Security: The Contract employees shall be responsible for checking all exterior doors and turning off all lights when leaving the building. At no time will Contractor personnel violate building, area, or room security by propping open exterior doors and leaving them unattended during janitorial operations.

Contractor personnel shall not allow anyone use of any key or PIV Card in their possession. They shall not open locked rooms or restricted areas to permit entrance by persons other than Contractor personnel performing assigned duties. All room/areas required to be locked shall not be left unattended during the cleaning process and shall be relocked by the Contractor personnel after completion of cleaning duties.

Under no circumstances should the Contractor allow unauthorized persons in the building after hours nor should they permit entry by anyone who does not have their government identification with them, to include BLM personnel.

D. Protection and Damage: The Contractor shall, without additional expense to the Government, be responsible for all damage to persons and property that occurs because of his/her negligence in connection with the performance of work under this contract. Breakage or loss of office equipment or other property because of the Contractor’s operations shall be repaired or replaced by the Contractor at his/her expense.

1. Insurance – Work on a Government Installation** – In accordance with FAR 52.228.5, Insurance -- Work on a Government Installation, insurance of the following types and minimum amounts shall be procured and maintained during the entire period of performance under this contract:

• Worker’s Compensation and Employees Liability Insurance – $100,000.

• General Liability and Bodily Injury Liability - $500,000 per occurrence.

• Property damage - $500,000 per occurrence.

**See FAR Clause 52.228-5, Insurance -- Work on a Government Installation and Department of Interior Acquisition Regulation (DIAR) Clause 1452.228-70, Liability Insurance for more information.

A copy of the insurance certificate must be provided to the BLM Wyoming State Office Contract Specialist prior to commencement of work.

E. Miscellaneous Reporting: Items in need of repair such as leaky faucets, broken toilet seats, light ballasts that need replaced, etc., shall be reported in writing to the COR or PI at the end of each shift.

F. Emergency Reporting: The Contract employees shall immediately report fires or break-ins by calling 911 and the designated COR or PI. Other emergencies such as a broken pipe should be reported to the COR or PI immediately.

G. Lost and Found: The Contractor shall give all articles found to the designated COR or PI.

H. Furniture: The Contractor shall ensure that employees return all furniture, wastebaskets, office equipment, etc., in the proper location after cleaning each room.

I. Utility Conservation: The Contractor shall ensure that water, lights, and other electrical consumption precludes the waste of those utilities. Lights shall be on only in areas where and when work is being performed and water faucets or valves shall be turned off after the required usage has been accomplished. Janitorial staff shall be responsible for turning off all building lights at the end of their shift. Contractor may leave lights on in limited areas where Government employees are working after regular working hours.

15. DEFINITIONS: As used throughout this contract, the following terms shall have the meaning set forth below:

A. Clean: the terms clean, cleaning, or cleanup, as used in this contract, is the removal of any foreign material or matter to leave the surface unsoiled and unstained, including but not limited to dirt, dust, mud, scuff marks, oil or grease spots, coffee spills, food stains, and pencil, pen, or marker marks.

B. Contracting Officer: a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the contracting officer acting within the limits of their authority as delegated by the contracting officer.

C. Contracting Officer’s Representative (COR): an individual, designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

D. Contractor: refers to both the prime Contractor and any Subcontractors. The prime Contractor shall ensure that his/her Subcontractors comply with the provisions of this contract.

E. Disinfect: cleaning to destroy any harmful microorganisms by application of an approved chemical agent.

F. Performance Standard: the standard of performance required by the Government.

G. Performance Work Statement (PWS): specific requirements the Contractor must meet in performance of the contract.

H. Project Inspector (PI): an individual working directly with the COR, designated by the CO in writing, in administering the contract at the project site. The PI does not have the authority to change the terms and conditions of the contract or sign any modification to the contract. The PI cannot obligate the payment of monies by the Government and cannot cause the Contractor to incur costs not otherwise covered by the Contract with the expectation that such costs will be reimbursed by the Government.

I. Quality Assurance: actions taken by the Government to assure services meet contract requirements.

J. Quality Assurance Surveillance Plan (QASP): a written document showing Government surveillance method and scheduling to be used to assess the Contractor’s performance against the performance standard.

K. Quality Control: those actions taken by a Contractor to control the performance of services to ensure services meet the requirements of the PWS.

L. Servicing: the re-supply of materials necessary to accomplish the cleaning or operational task or the replenishment of items or materials consumed during daily use or operation.

16. AWARD: Award will be made using trade-offs with price and non-price factors being roughly equal in weight. The price considered will be the sum of the base year and all option years. Non-price factors being considered are:

A. References and past performance: Evaluations of past performance will be taken from PPIPRs for similar work completed for the government, and references called for either government or non-government contracts previously held by the Contractor.

B. Quality Control Plan: The plan should address how all the requirements and performance standards will be met, including contingency operations in case of employee absences. QCP requirements are listed in Section 10.