Attachment 1 - AVLE 2.0 PWS_22 February 2023.docx

PERFORMANCE WORK STATEMENT (PWS)

Army Virtual Learning Environment (AVLE) 2.0

Part 1 - GENERAL

1. General. This is a non-personal services contract that provides an Army Virtual Learning Environment (AVLE) 2.0 for Training and Education (T&E) products in support of the Department of the Army. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service provider shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Introduction. The Contractor shall provide all personnel, equipment, supplies, facilities, tools, materials, and other items and non-personal services necessary to perform the creation and modification of Training and Education (T&E) products as defined in the AVLE 2.0 Performance Work Statement except for those items specified as government-furnished information, material, or equipment. The Contractor shall perform to the standards in this contract. Individual task Orders (TOs) will specify deliverables and requirements.

1.2. Background. This contract marks a new paradigm in distributed learning in a virtual learning environment. AVLE 2.0 is a revolutionary concept that will shift the way the Army develops and delivers training and education products to the total force. AVLE 2.0 leverages new learning using technologies in courseware design and delivery to enable the execution of rigorous, relevant, and tailorable learning content at the point of need. The AVLE 2.0 provides a total Army capability that will enable a dynamic learning environment to support the Active, Reserve and Army Civilian professional workforce with products developed at the newly defined interactivity levels of 0 through 4. AVLE 2.0 provide the Army the ability to achieve a more effective and efficient Training and Education environment that will establish the conditions that are vital for the preparation of mission-ready Soldiers, leaders, civilians and organizations. AVLE 2.0 provides T&E which can be delivered anytime and anywhere, with or without an instructor, to new and varied delivery platforms.

1.3. Scope. This contract will support the development of high quality, innovative T&E products for The Army Distributed Learning Program (TADLP) established by Army Regulation (AR) 350-1, Army Training and Leader Development, Chapter 8, The Army Distributed Learning Program. Under this Performance Work Statement (PWS) Contractors shall design, develop, and deliver an extensive range of distributed learning T&E products to include Interactive Multimedia Instruction.

1.4. Interactivity Levels. The Contractor shall develop interactivity levels of Instructional Multimedia (0-4) that uses delivery types never used in Army distributed learning, which includes synthetic tutors, gaming engines, and virtual reality goggles and other modalities that engage all human senses. 3D Modeling and Simulations, augmented and virtual reality, artificial intelligence interactivity will be predominately at levels 3 and 4. The Contractor shall design products employing innovative instructional strategies and methodologies emphasizing constructivist learning environments, active learning, and situated learning to support higher cognitive learning. The Contractor shall design products that support analysis, design, development, synthesis, and implementation of products for affective domains of learning. Implementation includes instructional Validation and Functional testing to ensure the product is ready for fielding.

1.5. Period of Performance. The ordering period shall consist of one (1) 12-month base year and four (4) 12-month option years.

1.6. AVLE Contract Line Item Number (CLIN) Structure.

1.6.1. Support Services (CLIN 0001)- This CLIN will be priced at the task order level and includes labor for services in support of AVLE 2.0 tasks for Appendix F-Key personnel and deliverables as listed below in PWS Part 4-SPECIFIC TASKS. Invoicing under this CLIN will utilize CLIN 0001 for the base year and CLINs 1001, 2001, 3001 and 4001 for optional years one, two, three and four respectfully.

1.6.2. Travel (CLIN 0002)- This CLIN will be priced at the individual task order level and includes all tavel approved In Accordance With (IAW) PWS Part 1.18, in advance by the Contracting Officer’s Representative. Invoicing under this CLIN will use CLIN 0002 for the base year and CLINs 1002, 2002, 3002 and 4002 for optional years one, two, three and four respectfully.

1.6.3. Contractor Manpower Reporting (CLIN 0003)- This CLIN will be priced at the individual task order level and includes pricing for Contractor provided reporting data for Contractor labor hours to include SubContractor labor hours as listed below in PWS Part 1.21. Invoicing under this CLIN will utilize CLIN 0003 for the base year and CLINs 1003, 2003, 3003 and 4003 for optional years one, two, three and four respectfully.

1.6.4. On-site Contractor Personnel Support (CLIN 0004)- This CLIN will be priced at the individual task order level and includes pricing for onsite contractor personnel support services as listed in PWS Part 4.10. The On-site Contractor Support CLIN may or may not be utilized in all of the individual AVLE 2.0 TOs. On-site Contractor Personnel Support will be priced the same as AVLE Support Services. Invoicing under this CLIN will utilize CLIN 0004 for the base year and CLINs 1004, 2004, 3004 and 4004 for optional years one, two, three and four respectfully.

1.7. Quality Control (QC). The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedures/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCPs must contain a systematic approach to monitor operations to ensure an acceptable level of services/products are provided to the Government. The QCP, at a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documenting inspections; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government surveillance that has identified non-conformances; procedures for root cause analysis to identify the root cause(s) and implement corrective action procedures to prevent re-occurrence of discrepancies. The Contractor shall establish procedures for trend analysis and procedures for collecting and addressing customer feedback/complaints. The Contractor shall provide to the Government the QCP with their proposal submittal. At any time during Contractor performance under this contract and/or task orders issued under this contract, the Contractor shall ensure all changes made to their QCP are provided to the KO and COR for acceptance. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing of the proposed change to the QC system.

1.7.1. Corrective Action Plan (CAP). The Contractor shall submit a Corrective Action Plan (CAP) with any deliverable product returned for deficiencies within five (5) days of the noted deficiency unless the individual task order states a different timeline. The CAP shall describe what the problem was, how it was corrected, and steps taken to correct the Quality Control process, so problem does not reoccur.

1.8. Software deliverables. Software deliverables, such as IMI courseware, shall be previously tested on target systems using hardware and software configurations provided by the Contractor (e.g. Digital Training Facility, and target learning management and content management systems.)

1.8.1. Technical testing includes playability testing, compliance with learning standards in accordance with the Army Business Rules and Best Practices for Distributed Learning, Army Acceptance Criteria, Technical Alerts and General Alerts, and similar design and performance requirements.

1.8.2. All courseware developed and deliverables provided by the Contractor shall adhere to requirements and guidance IAW Army T&E Product Acceptance Criteria for Army Virtual Learning Environment (see Appendix E, Technical Specifications).

1.8.3. Contractors shall verify that courseware is compliant with either SCORM®, the cmi5 profile of the Experience API (xAPI), or as otherwise specified in the BRBP (as required by the individual TO) using the Army Conformance Test Suite (ACTS) and the Content Communication Trace Log (CCTL), if applicable, certify courseware plays on the platforms designated in the individual TO prior to delivery of the courseware to the Government.

1.8.4. The acceptable quality level is that content must report out "compliant" when tested with the ACTS tool at https://tadlp.tradoc.army.mil/developers-portal.html.

1.9. Cybersecurity Training & Certification. The Contractor shall provide personnel meeting the following Cybersecurity requirements:

1.9.1. The Contractor shall ensure that personnel accessing information systems have the proper and current IA certification to perform Cybersecurity functions IAW DoD 8570.01-M, Information Assurance (IA) Workforce Improvement Program.

1.9.2. The Contractor shall meet the applicable IA certification requirements, including: (1) DoD-approved Cybersecurity workforce certifications appropriate for each category and level as listed in the current version of DOD 8570.01-M; and (2) Appropriate operating system certification for Cybersecurity technical positions as required by DOD 8570.01-M.

1.9.3. Upon request by the Government, the Contractor shall provide documentation supporting the Cybersecurity certification status of personnel performing Cybersecurity functions.

1.9.4. The Contractor personnel who do not have proper and current certifications shall be denied access to DOD information systems for the purpose of performing Cybersecurity functions.

1.10. Documentation. All documentation provided by the Contractor to the Government shall be written at a comprehension level two grades below the lowest grade level of the target audience. The target audience reading level will be identified in the task order. This documentation shall be free of grammatical, punctuation, and spelling errors, and shall conform to the 13th edition of the Gregg Reference Manual and to Army Regulation 25-50, as required by individual TO. Documentation with grammar, punctuation, and spelling errors will be rejected and returned to the Contractor for correction with no loss of Government review time.

1.11. Warranty. The Contractor shall provide a 12-month warranty after technical acceptance for fielding of the Distributed Learning (DL) product. The warranty shall consist of technical defect in the functionality of the product. All DL Products furnished under this contract shall be free from defects in material and workmanship and shall conform to all requirements of this contract and or subsequent task orders. This warranty shall be equal in duration and shall be in effect from the date of Government acceptance of the corrected or replaced products. The Contractor will not be required to correct or replace products if the facilities, tooling, drawings, or other equipment or supplies necessary to accomplish the correction or replacement have been made unavailable to the Contractor by action of the Government. The Contractor shall promptly notify the Contracting Officer, in writing, of all unavailability issues.

1.12. Quality Assurance. The government will ensure compliance of the Contractor’s performance under this contract and subsequent task orders in accordance with the Quality Assurance Surveillance Plan (QASP). In addition, this plan ensures compliance with contract/subsequent task order terms and conditions. The Performance Requirements Summary defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.13. Recognized Holidays. The Contractor is not required to make deliveries or attend meetings on Federal holidays:

W911S0-23-D-XXXX

New Year’s Day Martin Luther King Jr.’s Birthday Presidents’ Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

1.14. Place of Performance. The work performed under this contract shall be performed primarily at the Contractor’s place of business. The Contractor shall work on government sites when indicated in the task order.

1.15. Type of Contract: Single Award Indefinite Delivery Indefinite Quantity (IDIQ).

1.16. Contract and TOs Security Classification. The highest level of security classification anticipated for work under this contract is UNCLASSIFIED.

1.17. Operations Security (OPSEC) Requirements.

1.17.1. Adjudication Standards. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05, Policy and Implementation Procedures for Common Access Cards Credentialing and Installation Access for Uncleared Contractors/AR 190-13, The Army Physical Security Program, 27 Jun 2019), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.17.2. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-Contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by Installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.17.3. For Contractors requiring Common Access Card (CAC). Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.17.4. For Contractors that do not require CAC but require access to a DoD facility or installation. Contractor and all associated sub-Contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.17.5. Required Contractor training. The following training is required only if the individual task order requires a Contractor to hold a Common Access Card (CAC) card or if access to Government systems is required:

1.17.6. iWATCH. The Contractor and all associated sub-Contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Contracting Officer’s Representative (COR). This training shall be completed within 15 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.17.7. OPSEC. For contracts that require OPSEC Training, per AR 530-1 (Operations Security), the Contractor employees must complete Level 1 OPSEC Awareness training. New employees shall be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.17.8. Antiterrorism. All Contractor employees, to include subContractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 Awareness Training with 30 calendar days of reporting for duty and annually thereafter. The Contractor shall submit certificates of completion for each affected Contractor employee to the COR or to the Contracting Officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subContractor personnel. Level 1 Antiterroorism Awareness Training is available at the following website: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf.

1.17.9. Threat Awareness and Reporting Program (TARP). Contractor personnel must complete the Department of Defense TARP Briefing only if stated in the individual AVLE 2.0 task order.

1.17.10. If the individual task order does not require the Contractors to hold a CAC card or obtain access to Government systems, the security training listed above in PWS Parts 1.15.6 through 1.15.8 is not required.

1.18. Meetings.

1.18.1. Base Contract Post Award Meeting and Contractor Performance Meetings.

1.18.2. The Contractor agrees to attend base contract post award meeting convened by the Contracting Officer in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation.

1.18.3. The Contracting Officer, COR, and other Government personnel, as required, shall meet quarterly with the Contractor to review the Contractor's performance. The Contracting Officer will conduct the meeting based on an agenda providing feedback to the Contractor of any unsatisfactory performance and the Contractor will provide feedback of any contract related issues, Government delays and/or problems. Appropriate action shall be taken to resolve any outstanding issues. If there are issues the Contracting Officer will have meeting minutes as an official record. Meetings can be via telephone or on-site. Use of video teleconference centers (VTC), Microsoft Teams and other distance collaboration strategies such as Defense Connect System (DCS) shall be considered.

1.18.4. Task Order (TO) Post-Award (PA) Meeting. A TO Post-Award Meeting will be conducted by the government within 15 calendar days after the performance start date listed in each individual task order. The Contractor shall provide a proposed meeting agenda at least two (2) days before the PA Meeting. The Contractor shall write minutes of meetings with input from all attendees, coordinate the minutes before departing from the meeting, and provide draft minutes to attendees NLT two (2) days following the meeting. The Post Award meeting may be held via teleconference, Microsoft Teams, at the Contractor's facility or the applicable school or agency or another location as stated in the individual task order. Use of video teleconference centers (VTC), Microsoft Teams and other distance collaboration strategies such as Defense Connect System (DCS) shall be considered for all PA meetings.

1.18.5. TO Interim Progress Review (IPR) Meetings. The Contractor shall conduct IPRs to review and discuss issues and progress of the product that will affect delivery. Government review comments, Contractor correction requirements, scheduling problems, milestone schedule, and similar issues. The Contractor shall provide a proposed Meeting Agenda at least two (2) business days before each IPR. These IPR meetings shall be conducted weekly or every two weeks during TO period of performance. Contractor shall write minutes of meetings and provide minutes to attendees NLT two (2) business days following the meeting. In the event that a weekly or biweekly IPR is not conducted, the Contractor shall submit a status report on the regularly scheduled IPR day. The project update shall include the TO current status and address any issues encountered or anticipated that could alter progression of work.

1.18.6. Monthly Status Report (MSR). The Contractor shall submit a status report for each TO within 5 business days, after 30 days of Period of Performance start date, and continuing until final acceptance of all deliverables. Status reports shall include the TO current status, the projected completion date (milestone) for each stage of development, and completed/projected Contractor travel. The report shall also describe any difficulties or problems encountered, anticipated, or which previously existed that could alter the progression of work. The report shall include recommendations for resolution of problem areas. The report shall also include a narrative of work completed in the past month and expected work completed in the upcoming month.

1.18.7. Milestone Schedule (MS). The Contractor shall submit a Milestone Schedule with each task order that provides a description of the work processes and timing of work effort from individual task order award to completion (acceptance of final products). The MS shall allow time for and depict the following events of Government review, resubmission, Government certification, functional testing, validation, and acceptance of deliverables. Government review times will be specified in each individual task order. The MS shall, at a minimum, be prepared at the deliverable level with the exception of the IMI, which shall be prepared at the task, lesson, or topic level. The MS may be revised as necessary during the period of performance except for the period of performance end date, which will only be revised by a modification to the TO. Revisions to the MS schedule must be coordinated with the Contracting Officer’s Representative (COR).

1.18.8. Deliverable Transmittal Letters. All deliverables shall be accompanied by a transmittal letter stating, at a minimum, delivery date, contract number and Task Order number, product name, and purpose (e.g. government acceptance review, group validation, etc.). Transmittal letters shall accompany the deliverable (digital copy, not a file on DVD) and be provided electronically (email). Deliverables submitted without a transmittal letter will not be accepted.

1.18.9. Final Deliverable. The final deliverable shall be delivered in the quantities requested by individual task order. All final deliverables shall be accompanied by a Contract Delivery Checklist and can be found under the ACCEPTANCE tab at tadlp.tradoc.army.mil/developers-portal.html.

1.18.10. Contracting Officer’s Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintains written and oral communications with the Contractor concerning technical aspects of the contract, issues written interpretations of technical requirements (within contract scope). Monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; and coordinates availability of government furnished property. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract or task orders.

1.19. Key Personnel. The Contractor shall manage the overall program and TO projects so that Contractor points of contact are available on a day-to-day basis to conduct operations and interact with Government representatives. The Contractor shall provide a minimum of two weeks notification of any key personnel changes. Key personnel replacements must be made within two weeks so there is no break in continuity of services. The labor categories listed in (see Appendix F, Key Personnel) are considered key personnel by the government.

1.20. Contingency Plan for Pandemic/Weather. The Contractor shall develop, implement and maintain a Contingency Plan, in support of Pandemics (epidemic occurring worldwide, or over a very wide area, crossing international bourndaries and usually affecting a large number of people, ie, COVID 19) and in support of major declared weather emergencies, ie, hurricanes, tropical storms blizzards, floods, tornadoes and snow, to address how they would sustain support services during this period of time. The Contractor shall provide to the Government the Contingency Plan for Pandemic/Weather with their proposal submittal and in individual TOs, if requested.

1.20.1. Pandemic. The Pandemic section of the Contingency Plan shall address how to handle outbreaks within task order key personnel and how the Contractor will adapt with these manpower shortages.

1.20.2. Emergency Weather. The Emergency Weather section of the Contingency Plan shall address how the Contractor will maintain support services within key personnel during major declared weather emergencies as prescribed in Section 1.18.

1.21. Contractor Travel. The Government anticipates that travel may be required in support of the individual task order requirements. The Contractor may be required to travel to attend meetings and in support of PWS specific tasks listed below in Part 4. The Government will only reimburse allowable costs in accordance with FAR 31.205-46 and the current Joint Travel Regulations. The Contractor shall provide all travel receipts to the COR within 5 business days of travel completion in support of travel requirements for individual task orders. The Contractor shall also attach all travel receipts within WAWF in support of individual task order travel requirements.

1.22. Data Rights. The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract will be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.23. Organizational Conflict of Interest. Contractor and subContractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to mitigate any such OCI. The Contractor’s mitigation plan will be reviewed and accepted by the Contracting Officer. In the event the Contracting Officer determines that the OCI cannot be mitigated, the Contracting Officer may use other remedies as required, to include prohibiting the Contractor from participation in subsequent requirements which may be affected by the OCI.

1.24. Contractor Management Reporting. (CMR). The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address at https://www.sam.gov/content/home. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. This requirement is not necessary for individual task orders under $3M. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

Part 2 – GOVERNMENT-FURNISHED INFORMATION, MATERIALS, AND EQUIPMENT

2. GOVERNMENT-FURNISHED INFORMATION (GFI) and MATERIALS (GFM)

2.1. There is no Government furnished-information and materials provided as part of this base contract. There will be Government-furnished information and materials provided as part of individual task orders (TO). Unless otherwise specified in the TO, all required government- furnished information will be supplied by the Government proponent to the Contractor within 15 business days following award of the TO. The Government will furnish GFI with specific material type/title, date/version and location or media type delineated in the individual task order.

2.2. All Government-furnished information and materials required for use by the Contractor will be identified in individual TOs and provided electronically. GFM and GFI shall be returned to the Government within 15 business days after completion of the work.

Part 3 – CONTRACTOR-FURNISHED ITEMS AND SERVICES

3. CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES.

3.1. General. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

3.2. The Contractor shall provide its own access to the Internet for downloading GFI available from Government sources including but not limited to Army Publishing Directorate (APD), Identify, Credential, and Access Management (ICAM), email, and DoD SAFE at https://safe.apps.mil. Access to Blackboard will be provided by the proponent. The Contractor shall request sponsorship approval in the ICAM system access to the Army's Learning Management System (ALMS) in support of and during the term of the contract through the Contracting Officer’s Representative (COR) of the individual TO. ICAM sponsorship provides an identity record in the Army Master Identity Directory (AMID) for the user.

3.3. Facility Clearance. The work contracted in TOs for this contract will be unclassified.

3.4. DD Form 254 Contract Security Classification Specification. DD Form 254 will not be required for this effort.

Part 4 – SPECIFIC REQUIREMENTS

4. The Contractor shall provide the Government access to an Online Review System for the review and submission of comments on all T&E products. The purpose of an online review system is to provide content reviewers with the ability to review, resolve conflicting comments, and submit comments for T&E products developed by the Contractor. The primary method for review of visual and audio products will be the Contractor provided online review system; functionality, capability and security requirements can be found at Appendix A, Online Review System. Contractor Online Review System shall be available for Government use within 5 business days of TO contract award. Contractor shall provide a demo of Online Review System at task order Post Award Meeting.

4.1. Obtain Approval to Use New/Emerging Technology: DL technology is rapidly evolving in the new technology standards and will emerge during the period of this contract. It is also likely that additional commercial off-the shelf training or education solutions will become available. Based on this possibility the Contractor may propose alternative technical solutions and standards in response to TO requests for proposal. Proposing New/Emerging Technology and shall be part of the TO negotiation process.

4.2. The Contractor’s task order proposal shall offer a technical approach conforming with the required standards. If the offeror believes an alternate approach could have technical, price, or schedule advantages for the Government, then the offerors’ proposal shall include a description of the offeror’s alternate approach indicating the value added to the Government. Alternative technical solutions are subject to the following constraints:

4.2.1. The Contractor shall meet all security requirements identified in Security Technical Implementation Guides (STIGs). public.cyber.mil/stigs/.

4.3. Section 508 of 29 U.S.C. 794d, the Rehabilitation Act of 1998. The Contractor shall ensure all courseware products required by the individual task order conforms to Section 508 of 29 U.S.C. 794d, the Rehabilitation Act of 1998. The Contractor shall deliver a certificate from an independent authority specializing in certification of products for 508 compliance for all T&E products prior to individual trials except those specifically excluded by the government in advance on a case-by-case basis.

4.4. Applicable Publications and Data Item Descriptions (DIDs). The Contractor shall abide by all applicable regulations, publications, manuals, DIDs and local policies and procedures ensuring that current editions are always used. (see Appendix D, Applicable Publications, References, Policies, Guidance and Data Item Descriptions). An index of The Army Distributed learning program references, policies and guidance specific to Army Distributed Learning can be found at https://tadlp.tradoc.army.mil/references.html.

4.5. Government Acceptance. Government Acceptance constitutes acknowledgement that the products and services conform to applicable contract quality and quantity requirements. Acceptance will take place after final delivery of all T&E Product deliverables, as specified by individual task order, and is dependent on the provisions of the terms and conditions of the contract and after completion of the Government’s quality assurance actions (FAR 46.501). (see Appendix E, Technical Specifications and tadlp.tradoc.army.mil/developers-portal.html website under the ACCEPTANCE tab).

Specific Tasks.

4.6. Analysis Requirements. The Contractor shall analyze and provide reports of analyses, IAW Regulation (TR 350- 70) and MIL-PRF-29612B, Pamphlet (TRADOC Pam 350-70-6), and Data Item Descriptions (DIDs). All reports shall be free of grammatical, punctuation, and spelling errors, and IAW the latest version of the Gregg Reference Manual.

4.6.1. GFI Analysis. The Contractor shall submit a GFI report within 15 calendar days after award. The GFI Analysis report shall address all materials identified and provided by the Government to design and develop the courseware and shall be formatted as a crosswalk report that shall: chronicle each task, identify which GFI will be used to develop that task, and state if the GFI is available, unavailable, not required, not current, adequate or inadequate.

4.6.2. The Contractor shall have 3 days upon notification of any deficiency to remedy the problem and return corrected GFI Report.

4.7. Design Requirements. The Contractor shall provide Design documentation IAW regulation (TR 350-70) and Data Item Descriptions (DIDs) as follows for the educational products specified in the task order.\

4.7.1. Instructional Media Design Package (IMDP). The contractor shall design the product to meet the stated requirements and document that design in a detailed IMDP as delineated in TRADOC Pam 350- 70-12 and DI-SESS-81520B (entire document applies). See Section 4.13 of the PWS for IMDP deliverable requirements.

4.7.2. Storyboards. The Contractor shall create storyboards to explain concepts and gain approval. The storyboard shall provide explicit graphic and textual information on how the courseware will look, sound, and function. Storyboards are a visual depiction of the program to be produced - storyboards detail the visual, audio, and programming elements of the courseware and shall include all branching requirements. Storyboards represent each scene/screen by a separate graphic (drawing, still photograph, etc.). Storyboards are developed at the lesson frame/page level and are the design document from which the actual screens are developed. A 508 compliance plan section shall be included on each page and shall address page navigation as well as how page assets/widgets (pictures, text, animations, videos, etc.) shall be made accessible. Storyboards can be developed using word processing software (such as MS Word), presentation software (such as PowerPoint) document, database, or in a commercial/Government-off-the-shelf storyboarding tool that meets Army education/training technical and functional standards. The storyboards must be provided in such a way that both the proponent and TADLP are able to leave comments in the same document; without multiple versions of the storyboard requiring consolidation.

4.7.2.1. The proponent will review and accept that the Storyboards meet the requirements listed above in PWS Section 4.7.2.

4.7.2.2. The Contractor shall follow review times indicated in the approved Milestone Schedule and upon notification of any deficiency from proponent remedy the problem(s) and return the corrected Storyboard.

4.7.3. Design Tools. Specific design tools, and specific design documentation requirements will be identified in the individual task order.

4.8. Development Requirements. The Contractor shall develop Interactive Multimedia Instruction (IMI) as Learning Content Objects, Reusable Learning Content Objects, and SCORM® Reusable Learning Content Objects IAW regulation (TR 350-70) and Data Item Descriptions (DID). Examples of content products follows:

4.8.1. Learning Content Objects (LCO). When required by individual task order, Contractors shall develop IMI Learning Content Objects (LCOs); learning assets aggregated into content items, practice items, and assessment items that are combined based on a single learning objective. IMI shall be produced as computer and web delivered objects. The LCOs requested could employ methodologies and tools to support virtual or augmented reality objects, or artificial intelligence objects. If the LCO is required to be conformant to learning technical standards, the Contractor shall develop according to SCORM® 2004 3rd Edition specifications, the cmi5 profile of the Experience API (xAPI), or as otherwise specified in the BRBP.

4.8.2. Reusable Learning Content Objects (Reusable LCOs). The Contractor shall develop reusable LCOs; LCOs with content designed for presentation independent of learning context. Reusable LCOs do not rely on another learning object to be understood, and may be reused, without modification, in compatible learning environments without losing any instructional value. If the Reusable LCO is required to be conformant to learning technical standards, the Contractor shall develop according to SCORM® 2004 3rd Edition specifications, the cmi5 profile of the Experience API (xAPI), or as otherwise specified in the BRBP. Individual task orders may require additional deliverables and additional content packages created and delivered. Testing and acceptance requirements for additional deliverables will be provided in individual task orders.

4.8.3. Technical Alerts, General Alerts and other notices of technology updates. The Contractor shall monitor the Central Army Registry or other platforms as designed on the TADLP Developer’s Portal, or from communication from the COR, regarding technical alerts, general alerts, or other technology update notices that may impact the development and deployment of learning content deliverables and make required changes to learning content deliverables in the event of sudden changes in the Army computing environment. Alerts may include but will not be limited to: deprecation of standards and specifications, web browsers, operating systems, computing systems, network environment, and other supporting or dependent technologies of learning content deliverables. In addition to Government issued alerts, the Contractor shall monitor the adjacency of depenent technologies to their content requirements and inform the Government of any actions necessary to preserve the timely development of learning content should a change in technology be recognized as a need by the Contractor. The Contractor is responsible for the reasonable monitoring of the technologies in their learning content deliverables.

4.8.4. Videos. The Contractors shall develop videos including those with live-actors. These videos are developed as LCOs and can be either SCORM, cmi5, or non-SCORM.

4.8.5. Other assets as defined in individual task order. When required by individual task order, Contractors shall develop narrations, podcasts, blended, collaborative learning, video teletraining, and networked simulations.

4.8.6. Development and Authoring Tools. The Contractor may use any tool in the development process as long as the resultant deliverable product from that tool meets Government standards and specifications contained in this task order unless a specific design or authoring tool is identified in the individual task order.

4.8.7. Development Tools for games requiring a gaming engine. The Contractor shall use a government provided gaming engine and development tools managed by TRADOC Capability Manager (TCM) Virtual and Gaming Serious Games and Virtual Simulations and Gaming; http://usacac.army.mil/organizations/cact/nsc/tcm-virtual-gaming. A TCM Virtual and Gaming waiver is required for games developed using other tools or gaming engines.

4.8.8. Content Integration.

4.8.8.1. The Contractor shall use the Army Content Test Environment (CTE) for the Army's Learning Management System (ALMS) or the Army's Life Long Learning Center (LLC) Blackboard System to develop and validate the functionality of all content and tests for each demonstration, lesson, and full content package.

4.8.8.2. The Contractor shall include a content integration strategy within the milestone schedule for the content development process.

4.8.8.3. The Contractor shall use the Army CTE or LLC to obtain the metrics for the Developer’s Content Performance Report.

4.8.8.4. The Contractor shall ensure that the content playability and functionality is within the guidance of the ADL SCORM 3rd Edition specification, the cmi5 profile of the Experience API (xAPI), Army Business Rules and Best Practices and the Army Acceptance criteria, Technical Alerts and General Alerts, all content playability and functionality issues shall be recorded within the developer's Content Performance Report.

4.8.8.5. The Developer’s Content Performance Reports for CTE-ALMS or LLC-Blackboard (see Appendix G, Developer’s Content Performance Reports for CTE and LLC) shall contain the content performance metric that includes the playability and functionality issues of the content. Issues with content playability and functionality shall be corrected prior to continuing within the content development process. Content anomalies shall be corrected prior to continuing within the content development process. The Contractor shall provide the Government with the Developer's Content Performance Report and remediation for all content playability and functionality discovered during the development of each demonstration/lesson/module/full content package prior to continuing the content development process.

4.8.8.6. The Contractor shall submit a version-controlled Developer’s Content Performance Report with the contractor's monthly status report and for each demonstration, lesson, and full content package. After submitting and correcting content anomalies within the Content Performance Report for the first lesson of a module, if the remaining lessons within the module have an identical structure, the Contractor may request an exception from the Government for submitting the report for the remaining of lessons within that module until the completion of the module. The Contractor shall submit the final Content Performance Report to the Government 2 business days prior to Individual Trials.

4.8.9. Tests. The Contractor shall create test requirements IAW TRADOC Pamphlet 350-70-5 and DI-SESS-81525C. See Section 4.14 of the PWS for Test deliverable requirements.

4.8.10. Computer Managed Instruction 5 (cmi5)

4.8.10.1. The Contractor shall develop any cmi5 content such that it is conformant to the cmi5 specification version supported by the ALMS by adhering to the cmi5 specification and being validated in the cmi5 Content Test Suite.

4.8.10.2. The Contractor shall provide verification that content has been tested in the cmi5 Content Test Suite by providing the test reports for all expected use case scenarios, such as learner experiences sufficient content to mark completion, learner attempts a scored activity, etc.

4.8.10.3. The Contractor shall deliver an inventory of Activity information to avoid ID collisions and multiple IDs for the same activity. The inventory list document shall contain, at a minimum, the activity IDs (IRI), activity names, and activity descriptions. The inventory list document shall contain all activities that are the Object of an xAPI Statement or contextActivities in an xAPI Statement.

4.8.10.4. The Contractor shall deliver the reporting characteristics for the learning activity. The Contractor shall provide all reporting data characteristics for the learning activity, such as time, completion, pass/fail, score, and individual question responses.

4.8.10.5. The Contractor shall develop content so that once the AU has determined that the session will end (e.g., by user action, timeout, or some other means) the AU SHOULD issue a "Terminated" statement.

4.8.10.6. The Contractor shall develop the content in such a way that if the learning activity includes any of the SHOULD or SHOULD NOT aspects of the cmi5 specification, including the ones listed herein and the ones that are not listed in the contracting requirements, then the Contractor shall implement the specified AU SHOULD and/or SHOULD NOT as described in the specification.

4.8.10.7. The Contractor shall develop the content in such a way that when creating a course structure, a moveOn criteria is always specified for each AU.

4.8.10.8. If the learning activity utilizes another xAPI Profile, such as the Video, Audio, or Serious Games Profiles, the Contractor will need to specify which xAPI Profile(s), and the Contractor will need to adhere to the guidance specified for that Profile.

4.9. On-site Contractor Personnel Support. AVLE 2.0 On-site Contractor Personnel support will be utilized using the eight labor categories and IAW Knowledge Skills and Abilities (KSAs) listed in Appendix F-Key Personnel to support in-house development of DL at the proponent’s schoolhouse. On-site Contractor Personnel support may consist of the following: Support of development/updates to courseware and content to lower-level interactivity products, levels 0-2.

4.9.1. The Contractor shall ensure that policy as well as technical…