ATT Field Professional Services Cust Quote -_DANIEL REYNOLDS.pdf

AT&T Field Professional Services Statement of Work for Professional Services

AT&T and Customer Proprietary Confidential Page 1 of 4 Do not disclose or duplicate v04102026

1. Introduction This Statement of Work (“SOW”) between AT&T Enterprises, LLC. (“AT&T”) and Illinois Secretary of State (“Customer”) is attached to the Agreement and made a part thereof upon execution.

AT&T reserves the right to withdraw this SOW or modify the prices and any other terms and conditions, including, but not limited to, any section of this SOW (i) if the SOW is not agreed to by Customer and AT&T within 90 days of the Date Prepared (above).

1.1 AT&T Field Operations- Business shall provide the following Services:

AT&T Field Operations will provide inside wire for the purpose of extending an AT&T Switched Ethernet on Demand (ASEoD) circuit, from room B10 to suite S100.

Structured Cabling Services:

AT&T will install / terminate / test one (1) 6-strand indoor/outdoor, plenum rated, single-mode (SM) fiber optic cable from room B10 to the customers designated computer room/closet located in suite S100 (approx. 200ft with service loops). The fiber cable will be terminated with LC connectors on both ends and will be placed within a 1RU rack-mounted enclosure located on both sides of the fiber cable.

Custom Assumptions:

a) All structured cabling services are to be provided between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday, excluding holidays.

b) The installation of wire molding is outside the scope of this SoW.

c) No core drilling, conduit/innerduct placement or sleeve placement is included in this costing.

d) Installation of backboards is not included in the costing.

e) All conduits/innerducts must be owned by the customer, otherwise proper permission to access/utilize conduit/innerduct space must be obtained by the customer prior to the start of this project.

f) There must be sufficient space in the computer room, telephone closet, equipment room, or electrical room to install cables and applicable enclosures.

g) No work shall be done in any area that has been certified or suspected as being asbestos hazarded.

h) Costing does include basic wire management supplies (e.g. Velcro, wire wraps/ties). Formal wire management such as wire racks and wire trays, is excluded from this SoW. If applicable, these will be addressed via the Change Order Process.

i) AT&T will warranty its installation of Inside Wire for 90 days. Warranty is limited to workmanship and materials only.

1.2 Customer Site(s):

a) 160 N Lasalle St. Chicago, IL 60606

1.3 Associated Material/Equipment

AT&T Field Operations- Business has provided this SOW for professional services. Associated equipment may be part of the overall AT&T solution being offered or may be customer provided.

1.4 Service Hours

The Services provided hereunder shall be performed Monday through Friday, 8:00 a.m. to 5:00 p.m., local time, excluding designated AT&T holidays (“Normal Business Hours” or “NBH”), unless otherwise noted herein.

AT&T Designated Holiday Date Observed New Year’s Day January 1 Martin Luther King Jr. Day 3rd Monday in January Presidents Day 3rd Monday in February

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Memorial Day Last Monday in May Independence Day July 4 Labor Day 1st Monday in September Thanksgiving Day 4th Thursday in November Day after Thanksgiving 4th Friday in November Christmas Day December 25

After Normal Business Hours ("aNBH”) refers to after 5:00 p.m. Monday through Friday local time and all-day Saturday and Sunday, excluding AT&T Designated Holidays. Services may be quoted with both NBH and aNBH to meet the project requirements and are detailed below.

Service Type Hours Quoted

NBH aNBH

AT&T Coordination ISW (Inside wire)

2. AT&T Field Professional Services Services Responsibilities

AT&T will be responsible for executing the activities in section 1.1. Activities not expressly included in this SOW are outside the scope of this SOW.

2.1 AT&T Coordination

In support of these Services, AT&T Field Operations-Business will assign an AT&T Coordinator (remote) to:

a) Serve as the primary interface to AT&T Field Operations-Business organization and interface directly with the Customer.

b) Coordinate scheduling based on requested dates provided by the Customer.

c) Function as the escalation focal point for (Dispatch / Technician resource) issues that may arise under this SOW.

3. Customer Responsibilities

For AT&T to successfully implement the activities outlined within this SOW, Customer is responsible for providing the following to ensure the Project is completed on time and within financial limitations:

a) Provide overall Customer Project contact and contact information to act as the primary interface for the

AT&T Project contact.

b) Provide local site contact name, telephone number, address, and email for both a primary and backup local site contact. This information is to be provided to the AT&T resource each Site.

c) Keep AT&T informed of any information or changes, which may affect AT&T’s performance of Services

d) Provide AT&T with reasonable access to Customer premises.

e) Provide a mutually agreed upon sign-off format as concurrence of Site completion for each Site where

AT&T has provided Services under this SOW.

f) The Customer Project contact/Single Point of Contact shall have decision-making authority regarding day-to-day management of the project.

g) Provide AT&T Project contact a minimum of ten (10) business day notice for scheduling Equipment

Installations and cancellation/rescheduling with less than five (5) business days. If material is not on hand at the time of scheduling, additional lead time may be required.

h) Provide adequate secured storage area on Customer Site for Equipment for the duration of the Project, if applicable.

i) Identify desired Equipment placement; Customer must ensure appropriate Equipment racks are located at the agreed upon demarcation points.

j) As specified for each Site, ensure that proper environmental conditions specified by product manufacturer are in place. Customer assumes sole responsibility for the condition and/or readiness of Cable Plant in place prior to the beginning of the work or installed by a customer partner other than AT&T in support of the work covered by this Statement of Work. This includes its ability to transport or sustain proper electrical and optical data signals as required by the operational specification requirements for the Equipment. Verify all distance and interference limitations of interface cables to be used.

k) Removal of Equipment packaging materials/trash, if applicable.

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l) Customer will assume responsibility for management and maintenance of the Equipment upon completion of the Services provided in this SOW unless an AT&T maintenance agreement is in place to cover said equipment.

m) Customer takes full responsibility and liability for the accuracy of all information supplied to AT&T by Customer and/or its representatives.

4. Project Governance

4.1 Change Control Process

AT&T and the Customer will manage all changes to this SOW through a written change request process (“Change Control Process”). Either Party must submit change requests to contractual documents in writing, through its SPOC. The party requesting the change must submit a written request to the other party and the receiving party shall issue a written response within five (5) business days of the receipt of the request, including whether the receiving party accepts or rejects the request.

4.2 Other Pricing Conditions and Terms:

a) All prices and estimates are submitted in U.S. dollars ("USD").

b) Actual Travel and Expenses will be charged and passed on at cost where they apply.

c) Shipping costs: Pricing does not include shipping costs from the manufacturer to the AT&T staging facility or directly to the Customer Sites. In addition, pricing does not include shipping from the AT&T staging facility to the Customer Sites. All shipping costs will appear as a separate line item on the Customer’s invoice.

d) All taxes and excise fees are the responsibility of Customer and have not been included in the quote.

e) Customer Not Ready Charge: Incurred but not limited to the following situations:

a. Circuits provided by vendors other than AT&T, which are not in a ready state.

b. Site not ready (such as failure of Customer local personnel to be available at the required times).

c. Customer configuration errors.

d. Issues with Customer provided equipment or third-party vendors.

f) Re-Schedule/Cancellation Charge:

a. Customer cancels or reschedules an installation with less than five (5) business days’ notice prior to scheduled installation date.

g) Expedite Charge:

a. Request for Service with less than ten (10) business days’ notice prior to scheduled installation date.

b. Any associated travel and expense for resource allocation, travel and expense will be billed at cost.

c. AT&T cannot guarantee that all expedite requests can be processed and scheduled due to prior resource commitments.

5. OTHER PRICING ASSUMPTIONS:

This SOW, including but not limited to the rates and charges, is based on the information and documentation provided and known at time of quoting. If any of these assumptions are found to be inaccurate or invalid, AT&T shall provide Customer with the changes to the scope, tasks, deliverables or terms and conditions of this SOW via the Change Control Process.

a) This quote is a final product. Any additions, revisions, or changes to any items that were originally submitted for the request will constitute a need for a new Quote and will need to be resubmitted.

b) Delays that hinder installation/implementation that are beyond AT&T control are subject to additional cost to the customer.

6. Termination

a) Customer may not terminate this SOW for any reason other than for uncured AT&T’s material breach.

b) In the event Customer terminates this SOW or any portion hereof for any reason other than AT&T’s uncured material breach, Customer shall be responsible to pay for all Services rendered, Purchased Equipment ordered, and expenses incurred hereunder as well as any charges associated with early termination of AT&T’s subcontracts related to this project.

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7. Fees/Pricing Schedule

Fiber Extension Product AT&T Price

AT&T Coordination Labor $60.71

Materials – (1) ~200ft Corning 6-strand (S-RN-6-DN-YLSIC-CUT REEL), (2) Corning 1RU rack-mounted fiber enclosure (CCH-01U), (2) Corning LC duplex fiber panel (CCH-CP06-A9), (2) Corning fiber cassette (CCH-CS06-A9-P00RE)

Material $1,955.38

AT&T Technician Labor – Three (3) Techs to install/test fiber cable. Labor $2,153.85

TOTAL $4,169.95

Misc. Incidentals:

Product Code

Display Name AT&T Price Measure

Misc. Site Re-Visit Fee (up to 2hrs onsite included) $355.00 Per instance

Misc. Customer Not Ready Fee $315.00 Per instance

Misc. Expedite Fee $212.00 Per instance

Misc. Re-schedule/Cancellation Fee $315.00 Per instance

T&M Field Technician Hourly Rate (T&M) – Normal Business Hours (NBH)

$100.00 Per Hour per Technician

T&M Field Technician Hourly Rate (T&M) – After Business Hours (ABH)

$138.00 Per Hour per Technician

T&M Field Technician Hourly Rate (T&M) – Sunday/Holiday Hours (Sun/Hol)

$173.00 Per Hour per Technician

T&M AT&T Coordinator $122.00 Per Hour per Coordinator