APMD_ACQPGM_OFAM_CAMS_RFI_250721_v-1.docx

CBP Asset Management System (CAMS)

Request for Information

July 15, 2025 Description U.S. Customs and Border Protection (CBP) has a requirement for an integrated enterprise-wide asset lifecycle management system to mitigate risks associated with maintaining and operating CBP’s current 13 disparate systems; provide the ability to identify, track, and allocate assets in an effective and timely manner; and acquisition of unnecessary assets. Specifically, the CBP Asset Management System (CAMS) will help CBP by providing improved asset accountability through acquisition lifecycle, controls, and performance, and improved information sharing through data integrity, data reporting, and analytic functionality into a complete solution.

This Request for Information (RFI) should not be construed as a Request for Proposal and shall not commit or obligate the Government to further action. Vendors responding to this RFI shall bear all risks and expenses of any resources used to provide the requested information. The submission of information in response to this notice is purely voluntary. In your response, please also indicate the size status of your organization (small, women-owned, etc.).

Background In order to perform its mission of safeguarding the nation’ s borders and facilitating lawful trade and travel, CBP maintains a broad portfolio of 1,014,904 assets valued at $8B+, to include aircraft, vehicles, watercraft, sensitive personnel identification badges, critical communications, and information technology, weapons, and other equipment. CBP’s Enterprise Services (ES) office is responsible for managing and reporting on those assets throughout the asset management lifecycle phases (acquisition, deployment, utilization, maintenance, and retirement. CBP mission offices currently utilize a multitude of unique and disparate systems. Each of those systems support one or more phases of the asset management lifecycle but do not share data. The current approach to managing assets presents challenges that threaten the mission of CBP; specifically, the lack of ability to identify, track and manage assets in an effective and timely manner, which causes inefficient mission execution, costly acquisition of unnecessary assets and ill-informed decision making. Additionally, this approach can result in improper and rejected personal property audit findings and financial statements.

Developing an enterprise lifecycle asset management system is critical as CBP continues to transition to cloud based services CBP is seeking a comprehensive solution rather than a piecemeal approach that combines the functionalities of disparate products, as this reflects the current operational environment that CAMS intents to benefit. CAMS solution must be built on open architecture principles and be interoperable with existing and planned CBP systems. While the desired solution may require some degree of customization/modification, the program team recognized that asset management is a common need across industries and there exists numerous off the shelf solutions, The goal is to acquire and deploy a new asset management system that can provide expanded functionality to meet capability gaps, while integrating current disparate systems and aggregating data resources in a centralized interface. Mobile device functionality is essential, as many assets are deployed remotely.

An integrated enterprise-wide asset lifecycle management system is necessary to mitigate risks associated with maintaining and operating CBP’s current disparate systems; provide the ability to identify, track, and allocate assets in an effective and timely manner; and minimize acquisition of unnecessary assets, specifically this new system will help CBP by providing:

· Open architecture principles that utilize open standards and prioritize modularity, interoperability, and flexibility.

· Improved asset accountability through acquisition lifecycle, controls and performance, disposal process, maintenance process, training, and best practices.

· Improved information sharing through data integrity, data reporting, and analytics functionality.

· CAMS will operate in two employment modes, Standard Usage and Maintenance Mode. Each mode accounts for CAMS functioning as intended during standard and emergency situations. OFAM, in conjunction with other CBP offices, has the responsibility of creating and providing an enterprise-wide asset lifecycle management system for all its users. CAMS would deliver an integrated, enterprise-wide asset lifecycle management system that is focused on optimizing system and support services that establishes efficiencies, minimizes investment and sustainment costs while achieving mission readiness at the best cost.

To provide context for operational system use, CBP is providing six illustrative CAS scenarios in Appendix A:

· CAMS Operational Scenario- Procurement personnel who add CBP asset management data into a CBP asset management system.

· CAMS Maintenance Scenario- CBP maintainers who maintain CBP assets and the assets maintenance records.

· CAMS Reporting Scenario- CBP stakeholders who track, review, and report CBP asset data.

· CAMS Compliance Scenario- CBP personnel who ensure compliance with CBP, DHS, and government wide asset management policies.

· CAMS Financial Management Scenario- CBP personnel who analyze and track asset data to determine the funding needed to support CBP asset management activities.

· CAMS Mission Execution Scenario- CBP personnel who are involved in field activities where asset information is needed to execute their mission.

Each scenario illustrates CBP personnel’s day-to-day asset management activities, what challenges they face when working in an asset management system, and how a new capability will mitigate these challenges. Respondents are encouraged to consider these scenarios when providing responses.

Purpose and Objectives CBP’s Office of Facilities and Asset Management (OFAM) seeks to research, assess, select, and implement a commercial-off-the-shelf, end-to-end CBP Asset Management System (CAMS). This system should be capable of managing personal property assets throughout their lifecycles with the flexibility to interface with other (existing or to be acquired) automated systems as necessary. CAMS solution must be built on open architecture principles and be interoperable with existing and planned CBP systems. In support of the system, CBP anticipates the vendor will provide any required engineering, system design, or development. This RFI requests specific information from vendors regarding their potential to meet CAMS requirements in the format of a narrative that addresses corporate information and solution context and responses to critical business requirements.

It is also important that the CAMS be flexible and adaptable, and capable of being updated or modified to implement additional functional capabilities in order to meet the agency’s needs.

Responding to this RFI Interested parties are encouraged to respond to this notice if they have the capability to meet the functionalities identified in the attached System Description document. Questions related to this RFI are due by 5:00 PM EDT on Monday, August 11, 2025 and should be forwarded via email to Darnell F. Flowers at Darnell.F.Flowers@cbp.dhs.gov. CBP will provide a timely response to all RFI questions. The due date and time for responses is 5:00 PM EDT on Monday, August 25, 2025 and shall be submitted via email to Darnell.F.Flowers@cbp.dhs.gov.

Responses should be limited as outlined in the response items section. Each response section shall be clearly titled and shall begin at the top of each page (e.g., Corporate Profile, Previous Performance, Critical Business Requirements). All pages of each response section shall be appropriately numbered and identified by the complete company name, date, and reference number listed on the Notice in the header and/or footer. Page size shall be no greater than 8 1/2" x 11." The top, bottom, left and right margins shall be a minimum of one inch each. The front size shall be no smaller than 12-point. Arial or New Times Roman fonts are required. Characters shall be set at no less than normal spacing and 100% scale. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape. Line spacing shall be set at no less than single space. Each paragraph shall be separated by at least one blank line. Page numbers, company logos, and headers and footers may be within the page margins ONLY, and are not bound by the 12-point font requirement. Footnotes to text shall not be used. Pages in violation of these instructions, either by exceeding the margin, font or spacing restrictions or by exceeding the total page limit, will not be reviewed. Pages in excess of the maximum will be removed from the end of the response without being reviewed. The page count will be determined by counting the pages in the order they come up in the print layout view. Pages not reviewed due to violation of the margin, font or spacing restrictions will not count against the page limitations.

Your response may be releasable to the public under the Freedom of Information Act (FOIA), 5 U.S.C. 552, and the DHS FOIA regulation, 6 C.F.R. Chapter 1 and Part 5. If you wish CBP to consider any portion of your response as "confidential commercial information", you should clearly mark the portion as "confidential commercial information". The procedures for identifying "confidential commercial information" are set forth in the DHS FOIA regulation cited above and are available on the DHS website, http://www.dhs.gov/xfoia/editorial_0579.shtm. Customs and Border Protection (CBP), at its discretion, may request respondents to this RFI to elaborate on information in their written response. All information contained in this RFI is preliminary and is subject to revision and is not binding on the Government.

The collection of this data does not obligate the U.S. Government to the incorporation of the solicited comments in any future procurement action nor does it obligate the Government to the procurement of any services or products related to this RFI. Responses to this RFI will not be returned nor will respondents be privy to debriefings to their respective submittals.

CBP may request no-cost technical demonstrations of your system. Please indicate whether you can provide a capability demonstration of the proposed solution for an enterprise-wide asset management system.

Requested Information Respondents are requested to provide information about solutions they offer or may propose following the specifications in Item 1 and Item 2.

Item 1 – Corporate Information and Solution Context: CBP requests information about the provider, their experience, and system related services necessary to support full deployment of an asset management system across CBP.

Item 2 – Critical Business Requirements: CBP requests information about the offered solution’s ability to perform against a non-exhaustive list of high-level asset management requirements across CBP.

CAMS Scenarios In Attachment A, scenarios that the CAMS system will support are provided. Respondents are encouraged to consider these scenarios when providing responses to Items 1 and 2. Scenarios include:

· CAMS Operational Scenario

· CAMS Maintenance Scenario

· CAMS Reporting Scenario

· CAMS Compliance Scenario

· CAMS Financial Management Scenario

· CAMS Mission Execution Scenario