Answers to Questions.pdf

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Attached to
MANAGED PRINT SERVICES State and local contract opportunity
Solicitation number
5400026657
Issued by
Charleston County, South Carolina

About this file

This is an Answers to Questions document issued by the Medical University of South Carolina (MUSC) in response to offeror inquiries regarding a Managed Print Services solicitation. The solicitation seeks a vendor to provide managed print services to MUSC, with offers due on June 17, 2024, at 10:00 AM EST. A non-mandatory virtual pre-bid conference was scheduled for May 21, 2024, at 11:00 AM via Microsoft Teams, with attendees required to email the procurement officer before 4:00 PM EST on May 20, 2024, to receive the meeting link. The deadline for submitting questions was May 21, 2024, at 5:00 PM EST. Award notification is scheduled for June 24, 2024, and all award information, amendments, and related notices will be posted at www.procurement.sc.gov. Offerors must submit one electronic copy of their offer through SCEIS and acknowledge receipt of any amendments to the solicitation.

The four questions and answers addressed in this amendment clarify critical service requirements. MUSC requires that vendors use only original equipment manufacturer (OEM) consumables and parts and prohibits the use of remanufactured toners. The chosen vendor is authorized to determine when aged devices are no longer serviceable and may provide suitable replacement loaner equipment from their inventory. Additionally, a separate attachment was provided to address an embedded Excel file that could not be opened from the original RFQ document. Procurement Officer Ray Brindle is the point of contact for all inquiries at brindlra@musc.edu or 843-985-2964.

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Solicitation.docx DOCX document
MPS Device List.xlsx XLSX spreadsheet

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Medical University of South Carolina

Amendment One

Answers to Questions

Solicitation:

Date Issued:

Procurement Officer:

Phone:

E-Mail Address:

Mailing Address:

5400026657 5/22/2024

RAY BRINDLE

843-985-2964 brindlra@musc.edu 1 S. Park Circle Suite 402 Charleston, SC 29407

DESCRIPTION: Managed Print Services USING GOVERNMENTAL UNIT: Medical University of South Carolina

SUBMIT YOUR OFFER ON-LINE AT THE FOLLOWING URL: http://www.procurement.sc.gov SUBMIT OFFER BY (Opening Date/Time): 06/17/2024 at 10:00 AM (EST) (See "Deadline For Submission Of Offer" provision) QUESTIONS MUST BE RECEIVED BY: 05/21/2024 at 5:00 PM (EST) (See "Questions From Offerors" provision) NUMBER OF COPIES TO BE SUBMITTED: 1 Electronic copy submitted in SCEIS CONFERENCE TYPE: Non-Mandatory Virtual Pre-Bid DATE & TIME: 05/21/2024 at 11:00 AM

(As appropriate, see "Conferences - Pre-Bid/Proposal" & "Site Visit" provisions)

LOCATION: MS Teams Please email brindlra@musc.edu before 4:00 PM EST on 05/20/2024 for the link if you would like to attend.

AWARD &

AMENDMENTS

Award will be posted on 06/24/2024. The award, this solicitation, any amendments, and any related notices will be posted at the following web address: http://www.procurement.sc.gov

You must submit a signed copy of this form with Your Offer. By signing, You agree to be bound by the terms of the Solicitation. You agree to hold Your Offer open for a minimum of thirty (30) calendar days after the Opening Date. (See "Signing Your Offer" provision.)

NAME OF OFFEROR

(full legal name of business submitting the offer)

Any award issued will be issued to, and the contract will be formed with, the entity identified as the Offeror. The entity named as the offeror must be a single and distinct legal entity. Do not use the name of a branch office or a division of a larger entity if the branch or division is not a separate legal entity, i.e., a separate corporation, partnership, sole proprietorship, etc.

AUTHORIZED SIGNATURE

(Person must be authorized to submit binding offer to contract on behalf of Offeror.)

DATE SIGNED

TITLE

(business title of person signing above)

STATE VENDOR NO.

(Register to Obtain S.C. Vendor No. at www.procurement.sc.gov)

PRINTED NAME

(printed name of person signing above)

STATE OF INCORPORATION

(If you are a corporation, identify the state of incorporation.)

OFFEROR'S TYPE OF ENTITY: (Check one) (See "Signing Your Offer" provision.)

___ Sole Proprietorship ___ Partnership ___ Other_____________________________

___ Corporate entity (not tax-exempt) ___ Corporation (tax-exempt) ___ Government entity (federal, state, or local)

AP COVER PAGE - ON-LINE ONLY (MAR. 2015)

mailto:brindlra@musc.edu http://www.procurement.sc.gov/ mailto:brindlra@musc.edu

PAGE TWO

(Return Page Two with Your Offer)

HOME OFFICE ADDRESS (Address for offeror's home office / principal place of business)

NOTICE ADDRESS (Address to which all procurement and contract related notices should be sent.) (See "Notice" clause)

Area Code - Number - Extension Facsimile

E-mail Address

PAYMENT ADDRESS (Address to which payments will be sent.)

(See "Payment" clause)

____Payment Address same as Home Office Address ____Payment Address same as Notice Address (check only one)

ORDER ADDRESS (Address to which purchase orders will be sent) (See "Purchase Orders and "Contract Documents" clauses)

____Order Address same as Home Office Address ____Order Address same as Notice Address (check only one)

ACKNOWLEDGMENT OF AMENDMENTS

Offerors acknowledges receipt of amendments by indicating amendment number and its date of issue. (See "Amendments to Solicitation" Provision) Amendment No. Amendment Issue

Date Amendment No. Amendment Issue

Date Amendment No. Amendment Issue

Date Amendment No. Amendment Issue

Date

DISCOUNT FOR PROMPT

PAYMENT

(See "Discount for Prompt Payment" clause)

10 Calendar Days (%) 20 Calendar Days (%) 30 Calendar Days (%) _____Calendar Days (%)

PREFERENCES - A NOTICE TO VENDORS (SEP. 2009): On June 16, 2009, the South Carolina General Assembly rewrote the law governing preferences available to in-state vendors, vendors using in-state subcontractors, and vendors selling in-state or US end products. This law appears in Section 11-35-1524 of the South Carolina Code of Laws. A summary of the new preferences is available at www.procurement.sc.gov/preferences . ALL THE PREFERENCES MUST BE CLAIMED AND ARE APPLIED BY LINE ITEM, REGARDLESS OF WHETHER AWARD IS MADE BY ITEM OR

LOT. VENDORS ARE CAUTIONED TO CAREFULLY REVIEW THE STATUTE BEFORE CLAIMING ANY

PREFERENCES. THE REQUIREMENTS TO QUALIFY HAVE CHANGED. IF YOU REQUEST A

PREFERENCE, YOU ARE CERTIFYING THAT YOUR OFFER QUALIFIES FOR THE PREFERENCE

YOU'VE CLAIMED. IMPROPERLY REQUESTING A PREFERENCE CAN HAVE SERIOUS

CONSEQUENCES. [11-35-1524(E)(4)&(6)]

PREFERENCES - ADDRESS AND PHONE OF IN-STATE OFFICE: Please provide the address and phone number for your in-state office in the space provided below. An in-state office is necessary to claim either the Resident Vendor Preference (11-35-1524(C)(1)(i)&(ii)) or the Resident Contractor Preference (11-35-1524(C)(1)(iii)). Accordingly, you must provide this information to qualify for the preference. An in-state office is not required, but can be beneficial, if you are claiming the Resident Subcontractor Preference (11-35-1524(D)).

In-State Office Address same as Home Office Address ____In-State Office Address same as Notice Address (check only one) PAGE TWO (SEP 2009) End of PAGE TWO

AMENDMENTS TO SOLICITATION (JAN 2004)

(a) The Solicitation may be amended at any time prior to opening. All actual and prospective Offerors should monitor the following web site for the issuance of Amendments: www.procurement.sc.gov(b) Offerors shall acknowledge receipt of any amendment to this solicitation (1) by signing and returning the amendment, (2) by identifying the amendment number and date in the space provided for this purpose on Page Two, (3) by letter, or (4) by submitting a bid that indicates in some way that the bidder received the amendment. (c) If this solicitation is amended, then all terms and conditions which are not modified remain unchanged. [02-2A005-1]

COVER PAGE - ON-LINE ONLY (MAR. 2015)

QUESTIONS FROM OFFERORS - AMENDMENT (Jun 2017)

The solicitation is amended as provided herein. Information or changes resulting from questions will be shown in a question-and-answer format. All questions received have been reprinted below. The “state’s response” should be read without reference to the questions. The questions are included solely to provide a cross-reference to the potential Offeror that submitted the question. Questions do not form a part of the contract; the “state’s response” does. Any restatement of part or all of an existing provision of the solicitation in an answer does not modify the original provision except as follows: underlined text is added to the original provision. Stricken text is deleted. [02-2a097-1]

DUTY TO INQUIRE (FEB 2015)

Offeror, by submitting an Offer, represents that it has read and understands the Solicitation and that its Offer is made in compliance with the Solicitation. Offerors are expected to examine the Solicitation thoroughly and should request an explanation of any ambiguities, discrepancies, errors, omissions, or conflicting statements in the Solicitation.

Failure to do so will be at the Offeror's risk. All ambiguities, discrepancies, errors, omissions, or conflicting statements in the Solicitation shall be interpreted to require the better quality or greater quantity of work and/or materials, unless otherwise directed by amendment. Offeror assumes responsibility for any patent ambiguity in the Solicitation that Offeror does not bring to the State's attention. See clause entitled "Questions from Offerors." [02- 2A070-2]

Questions and Answers

QUESTION 1:) Should we assume that MUSC, as a top healthcare provider, exclusively requires original equipment manufacturer (OEM) consumables and parts from the chosen provider?

ANSWER 1:) Yes. Original equipment manufacturer (OEM) consumables and parts from the chosen provider is required.

QUESTION 2:) Please confirm the use of remanufactured toners is acceptable to fulfill this contract.

ANSWER 2:) No. Remanufactured toners will not be accepted by MUSC from the chosen provider.

QUESTION 3:) Due to the variation in devices (usage, age, etc.) please confirm if the service provider has the authority to dictate when one of the aged devices is no longer serviceable. If found to no longer be serviceable, can the service provider then select a suitable model out of their own inventory to provide as a loaner?

ANSWER 3:) Yes. The chosen vendor will be able to act in this capacity.

QUESTION 4:) The embedded excel file at the bottom of the RFQ document is not allowing me to open and save the file. Are you able to provide this file as a separate attachment?

ANSWER 4:) Provided as a separate attachment.

NOTHING FOLLOWS

AMENDMENTS TO SOLICITATION (JAN 2004)
QUESTIONS FROM OFFERORS - AMENDMENT (Jun 2017)
DUTY TO INQUIRE (FEB 2015)

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