Amendment 2.pdf

SAP

State of South Carolina

Request for Proposal

AMENDMENT #2

Solicitation:

Date Issued:

Procurement Officer:

Phone:

E-Mail Address:

Mailing Address:

5400019520 5/20/2020

JASON EVANS

803-734-9357 jason.evans@ppp.sc.gov 293 Greystone Blvd, PO Box 207 Columbia, SC 29202

DESCRIPTION: LiveScan Hardware, Software, and Maintenance USING GOVERNMENTAL UNIT: SC Probation, Parole, and Pardon Service

SUBMIT YOUR OFFER ON-LINE AT THE FOLLOWING URL: http://www.procurement.sc.gov SUBMIT OFFER BY (Opening Date/Time): 6/2/2020 06/11/2020 10:00:00 (See "Deadline For Submission Of Offer" provision) QUESTIONS MUST BE RECEIVED BY: 5/11/2020 10:00:00 (See "Questions From Offerors" provision) NUMBER OF COPIES TO BE SUBMITTED: Refer to Page 3 CONFERENCE TYPE: Pre-Proposal

DATE & TIME: 5/7/2020 10:00:00

(As appropriate, see "Conferences - Pre-Bid/Proposal" & "Site Visit" provisions)

LOCATION:

SCDPPPS Central Offices 293 Greystone Blvd Columbia, SC 29210

AWARD &

AMENDMENTS

Award will be posted on 7/30/2020. The award, this solicitation, any amendments, and any related notices will be posted at the following web address: http://www.procurement.sc.gov

You must submit a signed copy of this form with Your Offer. By signing, You agree to be bound by the terms of the Solicitation. You agree to hold Your Offer open for a minimum of one hundred twenty (120) calendar days after the Opening Date. (See "Signing Your Offer" provision.)

NAME OF OFFEROR

(full legal name of business submitting the offer)

Any award issued will be issued to, and the contract will be formed with, the entity identified as the Offeror. The entity named as the offeror must be a single and distinct legal entity. Do not use the name of a branch office or a division of a larger entity if the branch or division is not a separate legal entity, i.e., a separate corporation, partnership, sole proprietorship, etc.

AUTHORIZED SIGNATURE

(Person must be authorized to submit binding offer to contract on behalf of Offeror.)

DATE SIGNED

TITLE

(business title of person signing above)

STATE VENDOR NO.

(Register to Obtain S.C. Vendor No. at www.procurement.sc.gov)

PRINTED NAME

(printed name of person signing above)

STATE OF INCORPORATION

(If you are a corporation, identify the state of incorporation.)

OFFEROR'S TYPE OF ENTITY: (Check one) (See "Signing Your Offer" provision.)

___ Sole Proprietorship ___ Partnership ___ Other_____________________________

___ Corporate entity (not tax-exempt) ___ Corporation (tax-exempt) ___ Government entity (federal, state, or local)

COVER PAGE - ON-LINE ONLY (MAR. 2015)

mailto:jason.evans@ppp.sc.gov http://www.procurement.sc.gov/ http://www.procurement.sc.gov/

AMENDMENT # 2

AMENDMENTS TO SOLICITATION (JANUARY 2006): (a) The Solicitation may be amended at any time prior to opening. All actual and prospective Offerors should monitor the following web site for the issuance of Amendments:

http://procurement.sc.gov. (b) Offerors shall acknowledge receipt of any amendment to this solicitation (1) by signing and returning the amendment, (2) by identifying the amendment number and date in the space provided for this purpose on Page Two, (3) by letter, or (4) by submitting a bid that indicates in some way that the bidder received the amendment.

(c) If this solicitation is amended, then all terms and conditions which are not modified remain unchanged.

I. Changes/Updates/Corrections

1. The due date for Offerors to submit their proposals has been extended from 6/2/2020 to

6/11/2020 at 10 AM (ET). This change is reflected on page one of this amendment.

II. Questions (black) and Answers (red)

1. Due to the existing logistical situation regarding COVID-19, we would like to request a 2-week extension for bid submissions? Answer: The due date has been extended from 6/2/2020 to 6/11/2020. This change is reflected on page one of this amendment.

2. Can you confirm that offerors must submit their bid responses both through the SC procurement web portal, and must submit hard copies as well? Answer: Offerors should submit their response online with all attachments. The online submittal should include a “Redacted” version as specified in the solicitation. Offerors must submit a hardcopy of their entire proposal, including a completed copy of the price/business proposal, marked as “Original”. Offerors must also submit six (6) additional copies, excluding the price/business proposal, marked as “Copy”.

3. Page 3 of the RFP states that offerors must submit 5 hard copies of the Technical Proposal, 5 copies of the Price Proposal, and 5 copies of the complete proposal (assuming this means both the Technical and Price volumes together); however, it also then says that "ONE (1) COPY MUST BE MARKED "ORIGINAL AND SIX (6) COPIES MARKED "COPY." Could you please clarify how many originals and copies of each volume would need to be submitted, and that a set of copies that include both the Technical and Price proposals together must also be submitted? Answer: Refer to answer provided to Question #2.

4. Regarding the mobile ID solution, could SCPPPS please provide a workflow diagram as well as additional specifications for the mobile ID device and related software required to be certified with SLED? Answer: All workflow related documents should be requested from

SLED.

5. Could you please provide information regarding the use case of the mobile ID devices? Answer: SCDPPPS plans to use Mobile Fingerprint Scanners in a variety of situations including but not limited to warrant sweeps, assisting other law enforcement agencies, and other related law enforcement activities.

6. The RFP mentions that the mobile ID device is described as an "FAP30 FBI certified fingerprint LES film sensor", however, as there is only one device on the market at present meeting that requirement, this would prevent it from being a fair and open competition that could include other FAP30 FBI certified fingerprint sensors. Would you please amend this requirement to include other such mobile devices that include a different type of sensor so long as they are a FAP30 FBI certified device? Answer: The FAP30 FBI Certified Fingerprint LES film sensor has been removed as a requirement for the Mobile Fingerprint Scanners.

Any Mobile Fingerprint Scanner offered in response to this solicitation must be CJIS/FBI certified prior to the submittal of your response. The remaining requirements are the minimum features SCDPPPS is willing to accept for this equipment in this solicitation.

7. If a vendor has a Mobile ID solution that is not currently certified with SLED, can that vendor submit a proposal, and obtain certification after award? Answer: No. All equipment offered http://procurement.sc.gov/ must be certified by SLED prior to the due date listed on the coverpage of this amendment.

8. The price schedule currently in the RFP indicates that there should be 52 of everything from a hardware standpoint, however per the pre-bid conference, it was indicated that locations with more than one system would not also need multiple printers, etc. Could SCPPPS please provide clarity/additional details on per-site requirements for the quantity of printers and other peripherals to be deployed at each site? Answer: The Price/Business Proposal schedule has been updated to reflect the 47 required for this procurement. The updated Price/Business Proposal schedule is attached to this amendment and should be submitted with your response.

9. Could SCPPPS please provide additional information on all existing RMS interfaces that will need to interact with the livescan workstations, including any interface control documents? Answer: SCDPPS does not have RMS interfaces. LiveScan provides information for the agency OMS application system and SLED.

10. When are the on-site livescan demonstrations anticipated to be scheduled? Answer:

Live demonstrations will be conducted after all Phase I scoring is completed. SCDPPPS anticipates live demonstrations will be scheduled in the month of July but that determination will be made at a later date. Please refer to Section II. Instructions to Offerors –B. Special Instructions (Live Demonstration Requirements) for details.

11. Could you please confirm that the deadline for final installation of all sites is November 20? This time frame does not seem consistent with the award date and implementation schedule as laid out in the RFP. Answer: All installations should be completed on or before November 30, 2020. Refer to the Implementation requirement in Section III – Scope of Work. Attachment B should be used as a guide.

12. Between the pre-installation site assessments, the installation, and then the removal of the old equipment after 30 days of operation of the new equipment simultaneously with the old equipment, that would require a total of 3 on-site visits per location. Can you verify that this is correct? Answer: Please refer to response provided to Question #11.

13. Is the intention for the awarded vendor to remove and dispose of the old equipment after the 30 day operation of the new equipment? Answer: Please refer to response provided to Question #11.

14. Pg. 16 ‘LiveScan must support interface with [VENDOR NAME HERE] JMS. This will be accomplished via NIST file transfer from the JMS software to the LiveScan and will include at a minimum, inmate demographics and inmate mugshot.’ a. How many JMS vendors will the LiveScan system need to interface with? Answer: It has been determined after additional review that requirement SLED-05 does not apply to SCDPPPS. SCDPPS does not have a JMS (Jail Management System).

15. Pg. 18 What occurs during the process of an “Administrative Queue Review?” Answer: It has been determined that the paragraph containing “Administrative Queue Review” is in error and should be deleted. Please delete Page 18, Security, 3rd paragraph starting with “Access to the Administrative Queue Review.”

16. Pg. 18 ‘Each user will be required to log on to access this function before transactions may be reviewed and assigned a disposition.’ a. Are dispositions assigned by operators of these LiveScan systems? If they are, please explain this process. Answer: Please refer to the response provided to Question #15.

17. Pg. 24 ‘SCDPPPS must be able to process LiveScan data from both the old and new systems during the implementation period until all sites have been completed.’ a. Can we uninstall the current system when we return on-site after 30 days of UAT for that site? Answer: Please refer to the Implementation requirement in Section III – Scope of Work.

18. Pg. 24 ‘The plan shall provide for the transition of LiveScan proprietary software or application components (if any) from the current system to the new system by describing corrective action or mitigation strategies. The Contractor will coordinate with the current LiveScan contractor to ensure all components are accounted for in the transition.’

a. Our understanding is that some LiveScan system data must be archived. What data is to be archived? b. What is the archival process? c. Will archived records be able to be deleted from the LiveScan system once they are archived? Answer: LiveScan data is transmitted to SLED and their system archives the data. These files are currently stored by SLED and are maintained indefinitely based on current data retention schedules.

19. Pg. 25 ‘The contractor’s LiveScan solution must be integrated with the SCDPPPS Offender Management System (OMS) database (SQL) and meet SLED and FBI protocols for transmission of data. Testing and Implementation cannot begin until the integration with application systems is completed and successfully tested. The LiveScan system is an integral component of the agency OMS information system.’ a. When will SCDPPPS provide an API to the OMS for integration? Answer: SCDPPPS will provide the information to the awarded Offeror during the System Design activities.

20. Pg. 25 ‘The Contractor shall conduct the analyses necessary to develop the interface requirements between the SCDPPPS LiveScan and agency records management systems.’ a.

By records management system, do you mean the OMS and all applicable JMS or are there other records management systems involved? b. If there are additional records management systems, are the agencies responsible for interface costs with their records management vendor? At what point in the project timeline are the interfaces to the records management systems to be complete? c. Can SCDPPS provide a single interface in anticipation of all records management systems using that single interface to the LiveScan system? Answer: Correct Page 25 Requirements Review, 2nd paragraph, 1st sentence from “agency records management systems” to “the agency OMS application system”. SCDPPPS does not have a JMS.

21. Pg. 27 ‘A list of sites is provided with the approximate number of staff at the end of this solicitation.’ a. Attachment B did not include user count. Please provide estimate user count per site. Answer: Most sites have approximately 2-3 users in each county office. There are 5 county offices that have between 30 to 40 users.

22. Pg. 28 ‘There are approximately four hundred (500) operators to receive basic training.’ a.

Please confirm 400 or 500? Answer: The corrected sentence should read, “There are approximately five hundred (500) operators to receive basic training.”

23. Pg. 28 Mobile Fingerprint Scanner is required. a. Please provide the makes and models of devices SCDPPPS deems may meet these requirements. b. Are there any requirements relating to this device outside of providing the hardware to the state? Answer: Please refer to the response provided to Question #6.

24. Pg. 39 ‘Unless waived by the Procurement Officer, a pre-performance conference between the contractor, state and Procurement Officer shall be held at a location selected by the state within five (5) days after final award, and prior to commencement of work under the contract.’

a. The above reference may conflict with ‘Kickoff Meeting: The Contractor shall participate in a project kickoff meeting at the SCDPPPS facility within 10 working days after Contract award.’ Will the Procurement Officer waive the pre-performance conference so that both may occur at the same meeting? Answer: The “Kickoff Meeting” and the “Pre-performance Conference” will be done at the same time and will be conducted 10 working days after the contract goes to final award.

25. Pg. 53. ‘Week 1: Testing and Installation of Central Office and Richland County Courthouse

Week 2: Dillon, Marion, Horry and Georgetown Week 3: Charleston and Berkley Week 4: Beaufort, Jasper Colleton and Dorchester Week 5: Clarendon, Sumter, Lee and Williamsburg Week 6: Florence, Darlington, Chesterfield and Marlboro Week 7: Hampton, Bamberg, Barnwell and Allendale Week 7: Richland, Orangeburg and Calhoun Week 8: Kershaw, Lancaster, Fairfield and Chester

Week 9: York, Cherokee and Union Week 10: Lexington, Saluda and Newberry Week 11: Aiken, Edgefield and McCormick Week 12: Spartanburg and Laurens Week 13: Greenwood and Abbeville Week 14: Anderson and Oconee Week 15: Pickens and Greenville

a. Was the week 7 duplication intentional or is the implementation desired really a 16 week deployment? Answer: Week 7 was duplicated in error and there are 16 weeks for the LiveScan deployment. See updated Attachment B included with this amendment.

26. Can you provide the latest Interface Communication Document (ICD) from SLED so Contractor can ensure they meet the most up to date requirements of this RFP? Answer:

Interface Communication Documents (ICD) should be requested from SLED.

27. Are the areas housing the LiveScan systems considered physically secure areas or controlled areas as per the CJIS Security Policy? Answer: Yes. The LiveScan system at SCDPPPS is compliant with the current CJIS security policy.

28. Do all existing sites have secure connectivity to SCDPPPS and SLED? Answer: Yes. All existing sites have secure connectivity to SCDPPPS and SLED.

29. What are the guidelines for data retention? Answer: Refer to response provided for Question #18.

a. Are there minimum and/or maximum days records should be preserved? Answer: Refer to response provided for Question #18.

b. What is the maximum number of EBTS records that must be maintained locally in the LiveScan system at any one time? Answer: At this time there are no maximum number of EBTS records that are stored locally in our LiveScan system.

30. Does SCDPPPS have an enterprise license to an anti-virus program they wish to run? If so, what is the name of this product? Answer: SCDPPPS has a McAfee enterprise license as the current anti-virus program. At SCDPPPS’s discretion, the enterprise license to an anti-virus program may change to a different solution due to future business opportunities or industry changes. The change may occur during or after the Livescan RFP process.

31. Does SCDPPPS use WSUS (or an alternative) to automated updates to client computers? If so, what is the product name used? Answer: SCDPPPS uses IBM BigFix and Microsoft SCCM to automate updates to client computers.

32. The Price-Business Proposal form does not include an area for the requested 47 Printers. Please advise how to present that pricing on the form. Answer: Please refer to the response provided to Question #8.

33. Please provide an estimated date of onsite demonstration. Answer: Please refer to the response provided to Question #10.

34. Please provide a list of all attendees on the Pre-Proposal WebEx and in person. Answer: The vendors who were on the pre-proposal meeting using WebEx and in person are as follows:

1. Idemia, 2. Identification International, 3. Crossmatch, 4. Dataworks, 5. Biometric Information Management, 5. Thales Company 6. NADA Consulting Group, 7. MOSA Technology Solutions.

35. On page 16, SLED-05 specification states “LiveScan must support interface with [VENDOR NAME HERE] JMS. This will be accomplished via NIST file transfer from the JMS software to the LiveScan and will include at a minimum, inmate demographics and inmate mugshot.”

Which JMS vendor does the solution need to interface with? Answer: It has been determined after additional review that requirement SLED-05 does not apply to SCDPPPS. SCDPPS does not have a JMS (Jail Management System).

36. Does SCDPPPS have an on-site requirement to resolve hardware issues? If so what is the requirement of how soon the Offerror’s support staff has to arrive on-site? Answer: The

Support & Maintenance Services requirement in Section III – Scope of Work shall apply to both software and hardware.

37. SCDPPPS currently has a fingerprint, mugshot and demographic data archive system that electronically stores all information processed by the livescans. This system currently has over 226,000 records. SCDPPPS also has web based software that is used to access the archive information from any computer within your agency. SCDPPPS also has a transaction control system that monitors and stores all livescan transactions, provides a six way message switch, provides a single point connection from all livescans to the SLED AFIS, manages the interface between all livescans and OMS, and provides web based software to access the system. Is it SCDPPPS desire to maintain this functionality? Answer: Yes. This will be confirmed during system design.

38. Can an OFFERROR submit multiple offers/options? Answer: Please refer to Section II.

Instructions to Offerors—A. General Instructions for the Responsiveness/Improper Offer (#2) provision for details.

39. Please clarify the number of paper submissions and electronic submissions that are required in addition to online submission via SCEIS. Is the following acceptable?

• Technical Proposal Paper Submission: 1 original + 5 copies + 1 redacted hard copy

• Price Proposal Paper Submission: 1 original + 5 copies + 1 redacted hard copy

• Electronic Copy Submission: 1 flash drive with Technical Proposal + 1 flash drive with Price

Proposal + 1 flash drive with redacted copy Answer: Please refer to the response provided to Question #2.

40. Due to Covid-19, we request that the hard copy requirement be changed to electronic submission. If the hard copy requirement isn’t waived, please confirm how many copies are required. Please clarify if vendors should submit five hard copies that include both the Technical and Price Proposal as well as five copies of both the Technical and Price Proposals under separate Technical and Price Proposals under separate covers? Please clarify what should be included and what should be separated. Answer: Please refer to the response provided to Question #2.

41. Due to the COVID-19 virus, is it still a requirement to do an onsite demonstration of the Livescan product? Is a remote WebEx Live Video demo acceptable? Answer: At this time it is the intent of SCDPPPS to host live demonstrations as outlined in the solicitation. If this changes in the near future, SCDPPPS will communicate this change to the vendors.

42. What is the interface between the SC PPP Livescans and the Offender Management System?

Answer: The Offender Management System (OMS) uses a SQL database. Data will be provided in a format SQL can accept.

43. Is there a minimum Monitor size? Do you want touch screen? Answer: Monitor size should be a minimum of 19 inches and no larger than 24 inches. The monitors may be touch screen but is not required.

44. What software does the SCDPPS server use to push updates to the Livescan? Answer:

SCDPPPS uses IBM BigFix and Microsoft SCCM to automate updates to client computers.

45. How long does the UPS need to power the Livescan after loss of power? Answer: The UPS must be rated at 850VA or greater.

46. How many Livescan test locations will there be? Answer: Please refer to Attachment B found in the original solicitation and the corrected Attachment B included with this amendment.

47. Should the Printers be included in the Livescan hardware price since there is not a separate line number in the VIII Bidding Schedule / Price-Business Proposal section for the printers?

Answer: Please refer to the response provided to Question #8.

48. The UAT runs for 30 days for each device, what level of support to you expect from the contractor during this 30-day period? Answer: Please refer to Page 25 User Acceptance Test provision found in Section III – Scope of Work. It is expected for the contractor to have support personnel available to assist users throughout the period of UAT for the state. Contractor should be able to provide phone or on-site staff for support during

UAT.

49. Will all sites do the UAT at the same time? Answer: Depending on the Contractor’s proposed implementation plan and is accepted by the state, a rolling installation and UAT may take place. It is possible for sites to be in UAT at different times. All sites will conduct UAT for 30 days. The last installations will be in UAT for 30 days. System Acceptance will not take place until the last UAT is completed.

50. How is this device used, and does it submit transactions to the SLED AFIS and what type of transaction does it submit to the AFIS? Answer: The device is used for criminal dispositions and yes it should submit transactions to SLED. The mobile scanner will transact with the SLED AFIS for individual identification purposes.

51. Who is the JMS vendor and what is the interface between Livescan and JMS? Answer: Please refer to the response provided to Question #14.

52. Please provide a list of the demographics that the Livescan needs to collect? Answer: Please refer to the response provided to Question #14.

53. In the SLED-05 requirement it states that the JMS system will send Mugshot to Livescan, can either system provide a mugshot? Answer: Please refer to the response provided to Question #14.

54. Are the Criminal and Applicant workflows the only workflow the Livescan needs to support?

Answer: Yes. Criminal and Applicant workflows are the main two uses at SCDPPPS.

55. May vendors have a second round of questions in the event we may have any clarification questions in relation to the first round of questions? Answer: SCDPPPS does not plan on allowing any additional rounds of questions to be asked as part of this procurement. If it is determined that further clarifications are needed, SCDPPPS will communicate that information through an amendment.

VIII. BIDDING SCHEDULE / PRICE-BUSINESS PROPOSAL (UPDATED)

ALL OFFERORS MUST SUBMIT SECTION VIII, PRICE PROPOSAL, REVENUE PROPOSAL, ATTACHMENT A AND THE BELOW BIDDING SCHEDULE WITH THEIR RESPONSE AND SEPARATE FROM THE TECHNICAL/ SCOPE PROPOSAL.

Line Number Quantity Unit of Measure Unit Price Extended Price

0001 52.000 each

Product Catg.: 96728 - Computer Hardware and Software Manufacturing

Item Description: LiveScan Hardware

Internal Item Number: 1

0002 52.000 each

Item Description: LiveScan Software

Internal Item Number: 2

0003 4.000 each

Item Description: LiveScan Hardware Maintenance (Years 2-5)

Internal Item Number: 3

0004 4.000 each

Item Description: LiveScan Software Maintenance (Years 2-5)

Internal Item Number: 4

0005 25.000 each

Item Description: LiveScan Mobile Scanners

Internal Item Number: 5

0006 47.000 each

Item Description: LiveScan Printers

Internal Item Number: 6

PRICE PROPOSAL (JAN 2006): Notwithstanding any other instructions herein, you shall submit the following price information as a separate document: [08-8015-1] - *Note: Total cost will be calculated and evaluated by multiplying the quantity for each line by the unit price offered and then all lines will be summed to come up with a total.

Implementation Plan for LiveScan (Attachment B) - UPDATED

Sites will be set up per week in the following order:

Test Sites: PPP Central and Richland County Courthouse

Week 1: Testing and Installation of Central Office and Richland County Courthouse

Week 2: Dillon, Marion, Horry and Georgetown

Week 3: Charleston and Berkley

Week 4: Beaufort, Jasper Colleton and Dorchester

Week 5: Clarendon, Sumter, Lee and Williamsburg

Week 6: Florence, Darlington, Chesterfield and Marlboro

Week 7: Hampton, Bamberg, Barnwell and Allendale

Week 8: Richland, Orangeburg and Calhoun

Week 9: Kershaw, Lancaster, Fairfield and Chester

Week 10: York, Cherokee and Union

Week 11: Lexington, Saluda and Newberry

Week 12: Aiken, Edgefield and McCormick

Week 13: Spartanburg and Laurens

Week 14: Greenwood and Abbeville

Week 15: Anderson and Oconee

Week 16: Pickens and Greenville