Attachment_03_PRS.doc

AG-4568-S-16-0023

NFNC Pisgah RD Pisgah Forest, NC

Janitorial Services

ATTACHMENT 03

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

PERFORMANCE WORK STATEMENT TASKS AND CRITICAL SUBTASKS

Janitorial Services Description of Work – The Contractor shall provide all labor, supervision, tools and equipment and transportation necessary to provide custodial services in accordance with this specification. Custodial service applies to all designated spaces including, but not limited to restrooms and building, changing area/rooms, entrance ways, and storage areas. The contractor shall perform the work to the Quality Assurance requirements of Section VII.

5.1 Sweep Floors – Sweep floors in restrooms with no evidence of mud, dirt, dust, foreign debris, mop strings or other debris. No dirt/debris shall be left in corners or behind doors.

5.1.1 Acceptable Quality Level: N/A

5.1.2 Means of Measurement: Performance will be measured by random sampling.

5.1.3 Positive Incentives: Positive performance evaluations.

5.1.4 Negative incentives: Negative performance evaluations; rework at no cost to Government.

5.2 Mop Floors – Mop floors in restrooms with no evidence of mud, dirt, dust, foreign debris, streaks, spots, mop strand marks or skipped areas. Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment. Clean floors utilizing a cleaner-disinfectant. The finished area shall have a uniform luster.

5.2.1 Acceptable Quality Level: N/A

5.2.2 Means of Measurement: Performance will be measured by random sampling.

5.2.3 Positive Incentives: Positive performance evaluations.

5.2.4 Negative incentives: Negative performance evaluations; rework at no cost to Government.

5.3 Empty solid waste/trash/garbage receptacles within the buildings.

Empty waste receptacles and supply/service toilet paper dispensers and feminine napkin waste receptacles.

5.3.1 Acceptable Quality Level: N/A

5.3.2 Means of Measurement: Performance will be measured by random sampling.

5.3.3 Positive Incentives: Positive performance evaluations.

5.3.4 Negative incentives: Negative performance evaluations; rework at no cost to Government

5.4 Empty solid waste/trash receptacles/containers at Looking Glass Falls Parking Area, Pit toilets at Wash Creek Horse camp, and trailhead pit toilets at Rice Pinnacle, Hardtimes and Ledford Branch.

5.4.1 Remove all solid waste/trash/garbage from inside receptacles. At all locations trash containers outside buildings shall be emptied, cleaned and new trash bags placed in trash containers.

5.4.2 Clean exterior of receptacle/container. Pickup and remove any trash/litter/debris left within 10 feet of trash containers.

5.4.3 Pickup and remove trash/litter/debris/cigarette butts in Upper viewing deck area at Looking Glass Falls.

5.4.4 Acceptable Quality Level: N/A

5.4.5 Means of Measurement: Performance will be measured by random sampling.

5.4.6Positive Incentives: Positive performance evaluations.

5.4.7 Negative incentives: Negative performance evaluations; rework at no cost to Government

5.5 Clean Restrooms/Changing Rooms – After cleaning, restrooms and changing rooms will be clean and sanitary. Clean all fixtures, including metal and chrome, water closets, urinals, washbasins, baby changing stations, mirrors, waste receptacles, floor baseboards, dispensers, partitions, and wall surfaces utilizing a germicide cleaner-disinfectant. Clean the full surface area of all stall partitions, doors, hand rails and waste receptacles utilizing a multipurpose (disinfectant-deodorizer) cleaner.

5.5.1 Clean Fixtures –Porcelain fixtures and metal surfaces (washbasins, urinals, toilets) shall be clean and bright, there shall be no dust, spots, stains, rust, mold or mildew, encrustation, human waste or excess moisture remaining on or in fixtures.

5.5.2 Clean Mirrors – use a non- scratching cleaner approved for cleaning glass or stainless steel.

5.5.3 Remove minor graffiti –remove minor graffiti, report all vandalism and graffiti to the C.O.R. for approval to remove.

5.5.4 Replenish supplies and Clean Containers (toilet paper, waste receptacles, sanitary napkin waxed bags, plastic trash bags).

5.6 Disinfect all counters, baby changing stations, sinks, toilets, door handles, light switches. Clean and treat surfaces utilizing a germicidal/disinfectant cleaner.

5.6.1 Acceptable Quality Level: N/A

5.6.2 Means of Measurement: Performance will be measured by random sampling.

5.6.3 Positive Incentives: Positive performance evaluations.

5.6.4 Negative incentives: Negative performance evaluations; rework at no cost to Government.

5.7 Other Inside/Outside Areas –Walkways, drinking/water fountains, and screens/vents shall be cleaned. Exterior light fixtures and exterior door surfaces/vents shall be cleaned to remove spots, cobwebs, dirt, dust, debris or other foreign matter.

5.7.1 Walkways within 10 feet of building should be swept and cleaned of dirt/debris and all trash, litter and garbage removed. Water fountains shall be cleaned to remove rocks, dirt, debris, grime etc. and sanitized.

5.7.2 Acceptable Quality Level: N/A

5.7.3 Means of Measurement: Performance will be measured by random sampling.

5.7.4 Positive Incentives: Positive performance evaluations.

5.7.5 Negative incentives: Negative performance evaluations; rework at no cost to Government.

Attachment 03