Addendum_Two_RFSQ_Dec25.pdf

This is Addendum Two to the Request for Statement of Qualifications (RFSQ) issued by the Los Angeles County Internal Services Department for on-demand interpretation and translation services. The addendum provides clarifications and modifications to the original solicitation for a Master Agreement designed to increase availability and quality of spoken and signed interpreter services, expand document translation capabilities, provide County Departments access to multiple languages, and ensure quality of outsourced language access services. The addendum addresses procedural and substantive questions submitted by prospective bidders and clarifies evaluation criteria, submission requirements, and service delivery expectations. Key dates and deadlines established in the original RFSQ remain in effect, with the Master Agreement intended to provide the County with flexible, on-demand access to qualified language service providers across multiple language pairs and service modalities.

The addendum clarifies pricing structures, qualification requirements, and performance expectations for selected providers. It addresses incumbent considerations, specifies that pricing should be competitive and itemized by service type, and reinforces the County's commitment to quality assurance through monitoring and evaluation mechanisms. The solicitation anticipates awarding multiple Master Agreements to qualified vendors to ensure adequate capacity and service availability across Los Angeles County departments. Additional guidance provided in the addendum covers contracting timelines, insurance requirements, and the County's expectations regarding responsiveness, cultural competency, and compliance with applicable regulations governing interpretation and translation services.