Addenda 01 - Performance Work Statement.pdf

Performance Work Statement Naval Special Warfare Center – Ranges East

Laser Shot Service Maintenance

1. BACKGROUND

1.1 The Laser Shot targetry system is vital to the training of East Coast SEAL Operators.

The system enhances decision making in real world scenarios. Additional programs provide the means to greatly improve shooting skills and accuracy. The operators like the system also because nothing is added to their kit or weapon. Live fire utilizing frangible 9mm and frangible 5.56mm ammunition is utilized in the range.

2. OBJECTIVES

2.1 Naval Special Warfare Center Ranges EAST intends to schedule maintenance agreements, Bi-Annual Site Visits, Two scheduled site visits per year to be conducted in conjunction with scheduled range maintenance and inspections. Additionally, allow for one unscheduled maintenance visit for system failure that cannot be corrected by normal troubleshooting practices.

3. SCOPE

3.1 The Contractor shall provide the personnel, management, materials, equipment necessary to support maintenance of the NSWCEN Indoor Dynamic Range located in Ft. Story, VA

4. REQUIREMENTS: The Contractor shall support the following tasking:

4.1 Inspection, assessment, maintenance, repair and upgrade: Contractor shall dispatch two (2) field technicians to 270 Degree Simulator located in the Indoor Dynamic Range, Fort Story, Virginia Beach, Virginia for routine inspection, assessment, maintenance and repair. Technicians shall evaluate current hardware and software that is in place during the assessment.

4.1.1 Technicians will assess and, if necessary, upgrade/replace any and all old, obsolete, ineffective, and/or non-functioning hardware such as, thermal hit detector cameras, projectors, projector enclosures, audio speakers, server racks, Instructor Operator Stations (IOS), CPUs, monitors, keyboard, mouse, and tablets, to the most current hardware available

4.1.2 Technicians will assess and, if necessary, upgrade/replace all software packages such as, the operating system, the Application Launcher, the ¾ Pixel Wix Edge Blending Software, all Single Screen titles (Practical Shooting, Controlled Pairs Drill, Head to Head Drill, Hostage Drill, Marksmanship Drill, Matched Colors Drill, Moving Targets Drill, Quick Skill Drill, Time Reduction Drill, and Transitional Drill), all Multiple Screen titles (LVS, Shapes and Colors, Run and Gun, Matched Target Drills, and Pro Shooting Challenge), to the most current version available.

4.1.3 Technicians will perform routine maintenance by re-position, re-align, and calibrate the 270 degree Simulator Room’s system and perform functionality and connectivity checks on all equipment, such as Screen Projectors (9), the ¾ Pixel Wix Edge Blending Software, Instructor Operator Station (IOS) Components and Thermal Hit Detection Cameras (18).

4.1.4 Technician will test all Single Screen titles and Multiple Screen titles to ensure all training simulations load and execute correctly. Technician will install any stability fixes to the installed software of the IOS and IOS Remote Tablet to the latest version and ensure there is connectivity with the IOS Remote Tablet and the Desktop IOS.

4.1.5 The Contractors shall dispatch required personnel for three day maintenance visits, twice a year. The Government will provide the contractor with at least thirty (30) calendar day advance notice of when inspection is required. Unless alternate schedule is established, the contractor shall conduct the inspection no-later-than forty-five (45) calendar days after notice of inspection requirement. Contractor shall complete inspection, assessment, maintenance, repair and upgrade no later than fourteen (14) business days after completion of the inspection/assessment.

4.1.6 Following any system modifications, within fourteen (14) business days, refresher training will be conducted by qualified Laser Shot trainer and follow the initial training package delivered with the initial install of the simulator. Training will consist of two (2) days. Maximum number of personnel in attendance will be limited to three (3) persons due to the size of the control room.

4.2 Emergency Support Services: Technicians will provide onsite support for maintenance/repair that cannot be corrected by normal troubleshooting practices due to system failure that affects the 270 Simulator Room’s functionality or that are not included under paragraph 4.1. Examples of when Emergency Services would be required include but not are limited to power outages at facilities or natural disasters (tropical storm/hurricane recovery).

4.2.1 Within fourteen (14) business days of receipt of request for emergency services, the contractor shall provide technician(s) to travel to Government site to troubleshoot mechanical or software issues that cannot be resolved remotely. If issues cannot be resolved on-site and removal, repair or replacement of a component(s) are required, Laser Shot technician may have to return on a separate visit at Laser Shot’s expense. Unless an alternate schedule is established, the contractor shall complete all repairs required no later than fourteen (14) business days after contractor personnel conduct inspection/assessment.

4.2.2 Components/tasking not covered under an existing warranty shall be quoted by the contractor. Any additional expenditures not covered by the contract will be handled utilizing the procedures at Defense Federal

Acquisition Regulation Supplemental Regulation (DFARS) 252.217.7028, Over and Above Work.

4.2.3 Following any system modifications, within fourteen (14) business days, refresher training will be conducted by qualified Laser Shot trainer and follow the initial training package delivered with the initial install of the simulator. Training will consist of two (2) days. Maximum number of personnel in attendance will be limited to three (3) persons due to the size of the control room.

5. DELIVERABLES

Description

Number

PWS

Ref.

Delivery Date

Inspection, Assessment Maintenance and Upgrade report

0001 4.1 and 4.2

Contractor shall submit report summarizing findings of inspection/assessment, maintenance actions taken and upgrades applied. Report shall be completed no later than five (5) business days after any tasking is completed.

Technical point of contact is responsible for approval of report.

Consumable materials report

0002 4.1 and 4.2

Contractor shall provide a list of all consumable materials utilized in tasking. Report shall be completed no later than five (5) business days after any tasking is completed.

Technical point of contact is responsible for approval of report.

Contractor Manpower Reporting

0003 6.1 Annually NLT 31 October and/or at contract completion.

6. CONTRACTOR MANPOWER REPORTING

6.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the NSWC Ranges East via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (20), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013.

Contractors may direct questions to the help desk at help desk at:

http://www.ecmra.mil.

http://www.ecmra.mil/ http://www.ecmra.mil/

7. CONTRACTOR TRAVEL

7.1 Contractor travel is authorized for two 3-day visits per year to conduct scheduled maintenance of Laser Shot Systems and provide any necessary training on upgrades performed at that time. Contractor shall include all travel in the total price of services.

8. SECURITY

8.1 Contractor must be able to obtain personnel and vehicle access to military installations.

Contractor is responsible for coordinating all necessary access through the local Military Pass and Decal Office.

8.2 Contractor shall establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of Government data.

9. SAFETY: None

10. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION

(GFP/GFE/GFI): None

11. QUALITY CONTROL

11.1 The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service;

addressing customer complaints, and improving the quality of services over the life of the contract.

12. QUALITY ASSURANCE

12.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS.

12.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

13. PLACE OF PERFORMANCE

13.1 Maintenance upgrades and training shall be conducted at:

Naval Special Warfare Center, Ranges East Joint Expeditionary Base Little Creek/Fort Story 1090 Hospital Road, BLDG 10190 Virginia Beach, VA 23459

Technical POC: Ronnie Blevins 757-763-2405 Ronnie.blevins@socom.mil

14. PERIOD OF PERFORMANCE

14.1 Five years from date of award*

* Dates to be established at point of award

4. REQUIREMENTS: The Contractor shall support the following tasking: