A23 Attachment 1 IPM PWS.pdf

PERFORMANCE WORK STATEMENT

Facilities Operations & Services Division Integrated Pest Management Program

August 17, 2023

PART 1

GENERAL INFORMATION

1 GENERAL: This is a non-personal services contract to provide Integrated Pest Management (IPM) to the Pentagon Reservation. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

Description of Services/Introduction: The Pentagon Reservation is the Headquarters of the United States Department of Defense (DoD) and the world’s largest low-rise office building. It is a building, an institution, and a national symbol included on the National Register of Historic Places. The success of the pest management service is greatly important, since building occupant health and safety is one of the most sensitive elements of this “Energy Efficient/Environmentally Sensitive Showcase Building”, for its occupants as well as the visiting general public, and national and international dignitaries alike.

The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, liability insurance, and non-personal services necessary for the IPM Program for the Pentagon Reservation as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services.

Background: The Facilities Operations & Services Division (FOSD) falls under the Office of the Secretary of Defense (OSD). The FOSD is responsible for providing pest management services in accordance with DoD Instruction 4150.07 “DoD Pest Management Program.” Particular challenges associated with IPM service include security, detailed record keeping, rodent and bird management, and performing in concessions areas.

Objective: The objective of this contract is to execute an efficient, effective, innovative, and professional IPM Program to continually implement IPM techniques as defined to support and contribute to achieving the mission of the WHS; an essential capabilities provider that enables the Secretary of Defense, Senior DoD Leaders, and their staff(s) to fulfill the DoD mission.

Scope: The Contractor shall provide qualified personnel to perform IPM services including but not limited to the suppression all insect, arachnid, avian, and all rodent (including vole, mole, and beaver) populations; any other pest not specifically excluded from this contract; specified buildings and areas; all concession spaces, construction sites, trailers, officer/vehicular checkpoints and booths, and areas under renovation. Pest populations located on the exterior grounds within the property boundaries of the buildings are included. The Pentagon boundaries are defined by I-395, Rt. 27, Rt. 110 and the Potomac Lagoon, with the addition of the Eads, Fern and Hayes Street parking lot areas located on the south side of I-395. Potential other areas of responsibility include WHS tenant(s) located in the NCR, and the RRMC as required and approved by the Contracting Officer and WHS/FSD Reservation Environment Services Supervisory Building Management Specialist.

Excluded Pests.

1.4.1.1. Wood destroying insects, with the exception of swarming reproductive termites

1.4.1.2. Ornamental plant and turf pests with the exception of rodents (including beavers) and other vertebrate wildlife.

Unforeseen/Unique IPM Services. The Contractor may be required to provide IPM services for pest management situations that are not included in this contract; i.e. managing wood destroying insects without disrupting or compromising existing IPM services provided to the Pentagon Reservation.

1.4.2.1. The Government will issue a Request for Proposal for any unforeseen/Unique IPM Services;

providing a preliminary Scope of Work when required, any applicable special considerations and the required completion date.

1.4.2.2. If a site visit is required, the Contractor shall contact the COR within one (1) workday of receipt of the request for proposal for the purpose of scheduling a site visit. During the site visit the Contractor and the COR shall discuss the specifics of the requirement.

1.4.2.3. The Contractor shall prepare a detailed proposal; including a work plan and a cost proposal, including submittals for approval within three (3) days.

Period of Performance. The period of performance is for one, twelve-month base year with four, twelve-month option years, and a six-month extension. The anticipated period of performance dates are as follows:

Base Year: 01 December 2023 through 30 November 2024 Option Year One: 01 December 2024 through 30 November 2025 Option Year Two: 01 December 2025 through 30 November 2026 Option Year Three: 01 December 2026 through 30 November 2027 Option Year Four: 01 December 2027 through 30 November 2028 Six (6) month extension: 01 December 2028 through 31 May 2029

Quality Assurance. The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Administrative Considerations and Correspondence. Technical correspondence (where technical issues relating to compliance with the requirements herein) shall be addressed to the Contracting Officer Representative (COR) with an information copy to the Contracting Officer (KO). The KO will intervene as deemed necessary and appropriate.

Recognized Holidays. When a holiday falls on a Saturday, the preceding Friday is observed as a holiday.

When a holiday falls on a Sunday, the following Monday will be observed as a legal holiday.

New Year’s Day – 1 January Martin Luther King Jr.’s Birthday – 3rd Monday in January President’s Day – 3rd Monday in February Memorial Day – Last Monday in May Juneteenth – 19 June Independence Day – 4 July Labor Day – 1st Monday in September Columbus Day – 2nd Monday in October Veteran’s Day – 11 November Thanksgiving Day – 4th Thursday in November Christmas Day – 25 December Any other day designated by Federal Statute, Executive Order, or Presidential proclamation.

Hours of Operation. The Contractor shall conduct business during Normal Duty Hours as defined in section 2.1.10; except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Place of Performance. The Pentagon Reservation, and potential other areas of responsibility to include WHS tenants located in the NCR, and the RRMC in the event of unforeseen circumstance(s) as required and approved by the Contracting Officer and WHS/FSD Reservation Environment Services Supervisory Building Management Specialist.

Contract Type. The Government will award a Firm-Fixed Priced (FFP) contract.

Conduct of Personnel. In accordance with 32 CFR 234.1, Conduct on the Pentagon Reservation, the Contractor shall comply with the rules and regulations of the Pentagon. Failure to do so will result in the Government requiring the Contractor to remove the employee from performance on this Contract.

The reasons for removal include, but are not limited to misconduct, security or safety violations, or being under the influence of alcohol, drugs, or other incapacitating agents. Contractor conduct or action(s) determined inappropriate by the Government will subject the dismissal of such personnel from the premises. Removal from the job site or dismissal from the premises does not relieve the Contractor of the requirement to provide sufficient personnel to perform the requirement(s) of this PWS. The Contractor shall comply with all applicable security rules and regulations to protect Government and proprietary information. Government approval is required for all public release or release to third parties of Government information.

The Contractor shall report to the Pentagon Force Protection Agency (PFPA) any derogatory information that may justify an unfavorable administrative action in a personnel security or building access determination. Derogatory information includes, but is not limited to, criminal conduct, illegal drug involvement, or psychological conditions that impair judgment, reliability or trustworthiness. Derogatory information must be provided to the COR and Contracting Officer as promptly as possible, but in no event later than three (3) business days after the Contractor becomes aware of the information.

The Government reserves the right and prerogative to deny and/or restrict facility and information access of any Contractor employee determined by PFPA at any time during performance to be unsuitable for access and/or present a risk of compromising sensitive Government information to which they would have access under this contract.

A determination by PFPA that a person is not suitable to perform work under this contract is not a denial, suspension or revocation of a previously granted security clearance by another agency, nor shall it be interpreted as a direction or recommendation to the Contractor regarding the suitability of an affected individual for employment outside the scope of PFPA.

Non-Disclosure Agreement (NDA). Contractor personnel shall execute and return a NDA within five (5) business days of contract award.

Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period the Contractor shall secure Government facilities, equipment, and materials.

Special Qualifications. The Contractor shall ensure all employees possess and maintain current training before receiving access to DoD Automated Information Systems/networks. The Contractor shall employ physical security safeguards for Information Systems/Networks involved in processing or storage of Government data to prevent its unauthorized access, disclosure, modification, destruction, use, etc., and to otherwise protect the confidentiality and ensure Information Technology use conforms to DoD regulations.

Applicable training may apply;

Information Assurance (IA)/Cyber Awareness Training.

Antiterrorism (AT) Level I Classroom Training.

Operations Security (OPSEC) Classroom Training.

Post Award Conference/Periodic Progress Meetings. The Contractor shall attend any post-award conference convened by the contracting activity or Contract Administration Office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance.

The Contracting Officer Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. Only the KO, not the COR is authorized to change any of the terms and conditions of the resulting contract.

Personnel Requirements. The requirements necessitate the ability to interact with various levels of people within and outside of the organization to communicate; all must speak, read and understand English.

Key Personnel. The Contractor shall provide experienced and professional personnel. All Contractor personnel performing service on this contract shall have a current Virginia Commercial Pesticide Applicator Certificate in the category of Industrial, Institutional, Structural, and Health Related Pest Management, and possess a valid National Crime Information Center (NCIC) cleared Pentagon Facility Alternative Credential (PFAC) or Computer Access Card (CAC). The Contractor shall notify the COR/FOSD of any substitutions, additions, or replacement of personnel from those cited in the original proposal prior to their starting work under this contract.

The required Key Personnel titles and qualifications are listed below:

Staff Entomologist

Shall be a Board Certified Entomologist (BCE) Shall possess no less than five (5) years of urban IPM experience in a large (1,000,000+

sf) commercial space; including office space, industrial kitchens, termite management, and rodent control.

Shall have a current Virginia Commercial Pesticide Applicator Certificate in the category of Industrial, Institutional, Structural, and Health Related Pest Management

Shall be readily available (within 24 hours of being contacted) for routine and emergency surveys and consultation.

Project Manager

Possess no less than ten (10) years of IPM experience with no less than five (5) years of management and supervision of urban IPM performance in a large (1,000,000+ sf) commercial space; including managing and supervising work involving large office space, industrial kitchens, and rodent and bird control.

Shall have a current Virginia Commercial Pesticide Applicator Certificate in the category of Industrial, Institutional, Structural, and Health Related Pest Management

Shall have primary responsibility for the management of this contract Shall be responsible for the performance of the work, and have the authority to act for the

Contractor on all contract matters relating to daily operation of this contract, and to sign inspection report(s) and all other correspondence on behalf of the Contractor.

Shall be available during normal hours of operation to receive notices, reports, or requests from the COR or an authorized representative.

Alternate Project Manager

Possess no less than ten (10) years of IPM experience with no less than five (5) years of management and supervision of urban IPM performance in a large (1,000,000+ sf) commercial space; including managing and supervising work involving large office space, industrial kitchens, and rodent and bird control.

Shall have a current Virginia Commercial Pesticide Applicator Certificate in the category of Industrial, Institutional, Structural, and Health Related Pest Management

Shall have primary responsibility for the management of this contract Shall be responsible for the performance of the work, and have the authority to act for the

Contractor on all contract matters relating to daily operation of this contract, and to sign inspection report(s) and all other correspondence on behalf of the Contractor.

Shall be available during normal hours of operation to receive notices, reports, or requests from the COR or an authorized representative.

Quality Control (QC) Inspector

Shall perform QC inspections of work performed on this Contract.

sf) commercial space; including office space, industrial kitchens, termite management, and rodent control.

Shall have a current Virginia Commercial Pesticide Applicator Certificate in the category of Industrial, Institutional, Structural, and Health Related Pest Management

Alternate Quality Control Inspector

Shall perform QC inspections of work performed on this Contract.

sf) commercial space; including office space, industrial kitchens, termite management, and rodent control.

Dedicated Interior Technician

Shall be a full-time technician dedicated exclusively to the Pentagon interior during Normal Duty Hours.

Shall possess no less than five (5) years of urban IPM experience in a large (1,000,000+

sf) commercial space; including office space, industrial kitchens, termite management, and rodent control.

Alternate Interior Technician(s)

Shall be a full-time technician dedicated exclusively to the Pentagon interior during

Normal Duty Hours.

Shall possess no less than five (5) years of urban IPM experience in a large (1,000,000+

sf) commercial space; including office space, industrial kitchens, termite management, and rodent control.

Additional Technician(s)

Additional technician(s) shall be responsible for exterior service(s) and any additional service; i.e. mosquito monitoring, tick monitoring, etc. if/when needed.

Shall possess no less than five (5) years of urban IPM experience in a large (1,000,000+

sf) commercial space; including office space, industrial kitchens, termite management, rodent control, and vector control such as mosquito and tick.

Shall have a current Virginia Commercial Pesticide Applicator Certificate in the category of Industrial, Institutional, Structural, and Health Related Pest Management

Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties shall identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall become familiar with performance requirements, complete training prerequisites and obtain appropriate CAC/PFAC ID for work on DoD premises.

Organizational Conflict of Interest (OCI). The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

Phase-In/Phase-Out. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase-in/phase-out period. During the phase-in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

Mission-Essential Contractor Services. The Contractor shall continue service to the mission-essential functions of WHS/FSD/FOSD as per DFARS 252.237.7023 Continuation of Essential Contractor Services (OCT2010) and outlined in DFARS 252.237-7024 Notice of Continuation of Essential Contractor Services.

PART 2

DEFINITIONS & ACRONYMS

2 DEFINITIONS AND ACRONYMS

Definitions.

AFTER HOURS: The hours of the day outside of Normal Duty Hours.

CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government

Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

CONTRACT SPECIALIST (CS): An employee of the U.S. Government; creates, examines, negotiates, and monitors contractual agreements between the Government and the Contractor, and is the primary Point of Contact (POC) on contracts.

EMERGENCY SERVICES: Action in response to a pest issue that poses an immediate real or potential human health and/or safety threat.

FORMAL PLANTING: Any single plant display or continuously mulched area defined by an edged border, hardscape, or planter(s).

INTEGRATED PEST MANAGEMENT (IPM): A multifaceted program that coordinates pest management activities with food service, sanitation, waste management, and structural maintenance using targeted, effective, economical, and environmentally sound methods to remove harborage, disrupt food and moisture availability, deny access, and directly eliminate infestations.

Methods include, but are not limited to customer education, habitat modification, biological control, genetic control, cultural control, mechanical control, physical control, regulatory control, and judicious pesticide use. The process of IPM identifies specific sites of actual or potential pest infestation(s), manages existing populations and/or areas vulnerable to infestation, keeps detailed records, and evaluates tactic effectiveness.

KEY PERSONNEL: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

NORMAL DUTY HOURS: Monday – Friday, 0700 to 1700 Eastern Time (ET), excluding Federal Holidays and weekends.

PERIODIC: Work performed less frequently than every ten working days.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

PLANTER: Any structure made to contain plants, with or without a natural bottom, and includes any planting in a court, on a roof, in deck areas or plazas, and any planting which is not on grade with its contiguous surroundings.

PROACTIVE SERVICE: Contractor initiated regular and/or spontaneous inspections, and service.

REPORTABLE ACCIDENT: A death, occupational disease, traumatic injury to employees or the public; property damage by accident in excess of $100; and fires.

SERVICE REQUEST: One or more correspondence(s) from the general public or the FOSD to the Contractor with a need for IPM service(s) on the Pentagon Reservation and/or its associated buildings or properties.

QUALITY ASSURANCE (QA): The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL (QC): All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

SUBCONTRACTOR: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

VALID CUSTOMER COMPLAINT: One or more correspondence(s) from the general public alerting building management or the Contractor of a contract requirement deficiency, or other concern such as behavioral, safety, or other performance issue addressed in this contract.

WORKDAY: The number of hours per day the Contractor provides services in accordance with the contract.

Acronyms.

AT Antiterrorism

AI Active Ingredient

BCE Board Certified Entomologist

BOCC Building Operations Command Center

CAC Computer Access Card

CCY Center Courtyard

CMR Contractor Manpower Reporting

COR Contracting Officer Representative

CS Contracting Specialist

DoD Department of Defense

EPA Environmental Protection Agency

FAR Federal Acquisition Regulation

FOSD Facilities Operations & Services Division

FY Fiscal Year

IA Information Assurance

IHS In-House Services

IPM Integrated Pest Management

KO Contracting Officer

MOP Management and Operational Plan

NCIC National Crime Information Center

NDA Non-Disclosure Agreement

OCI Organizational Conflict of Interest

OPSEC Operations Security

OSHA Occupational Safety and Health Administration

PFPA Pentagon Force Protection Agency

PHC-A Public Health Command – Atlantic

POC Point of Contact

PPE Personal Protective Equipment

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Program

QC Quality Control

QCP Quality Control Plan

SDS Safety Data Sheet(s)

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3 GOVERNMENT FURNISHED ITEMS AND SERVICES

Facilities.

The Government will provide approximately 90 sf of secured space for office and equipment storage. The Government will not be responsible for any damage or loss to the Contractor's stored supplies, materials, or equipment.

The Government will provide access to sink rooms (with utility sinks), where available, at various points throughout the building. The Government will provide hot and cold water as necessary for the Contractor to perform the requirements herein and limited to the normal water supply provided in the building. The Contractor shall not use these rooms for storing equipment. The Contractor shall keep sink room doors closed, locked, and the light(s) and water turned off when not in use.

Equipment. Any existing equipment placed by the Government within the space assigned to the Contractor may be used by the Contractor during the term of the contract provided written authorization is received in advance from the COR. The Contractor shall not abuse Government provided equipment, and return such equipment to the Government at the expiration of the contract in the same condition as at the beginning of its use.

The Government will provide a workstation with a desktop computer, online network communications, a phone, and MAXIMO Software for Contractor personnel when working at this Government site.

The Contractor shall use the furnished computer and telephone only for official business, work related activities, and communications within or between buildings included in the performance of this contract. Neither the Contractor nor its employees shall use the furnished computer or telephone for any personal advantage, business gain, or other personal endeavor.

The Contractor shall arrange with the telephone company for the installation of private business telephone line(s) for its personal or external business use, and pay all costs for its installation and maintenance.

The Contractor shall not store any Government information/data on non-government equipment. All Government data/information used/generated by the Contractor will reside on government owned equipment only.

The Government will provide mosquito trapping equipment when mosquito management is deemed necessary. See Exhibit 3

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

General. The Contractor shall furnish all supplies, materials, equipment, and labor; including pest identification equipment such as reference materials, hand lens(es) and/or microscope(s) necessary for successful performance under this contract. The Contractor shall use products that conform to the principles of IPM. All supplies, materials, and equipment to be used in the work described herein are subject to the approval of the COR. The Contractor shall ensure that the proper supplies and materials are on hand services required to perform work under this contract that are not listed under Part 5—Specific Tasks of this PWS.

Surveillance Tools. The Contractor shall furnish the tools necessary; including but not limited to Allen wrenches, keys, replacement ‘zip-ties’, etc. for Government inspection of rodent bait stations, trapping devices, or any other equipment requiring specialized tools, or to gain access in emergency.

Uniforms. All Contractor personnel, including Project Managers and sub-contractors shall wear distinctive uniform clothing at all times. The Contractor shall permanently affix its name to the approved uniform to be easily identifiable. Contractor uniforms may be any color or color combination, as appropriate except for the color(s) currently being used by DoD, which is navy blue. Contractor employees shall maintain an appearance that is neat, clean, and reflects favorably upon both the Contractor and the DoD unless the performance of a particular task requires otherwise.

Equipment Markings. The Contractor shall legibly and permanently identify all temporarily or permanently installed equipment with the exception of rodent snap traps. The Contractor shall remove and/or re-mark illegibly marked equipment.

PART 5

SPECIFIC TASKS

5 SPECIFIC TASKS

General Requirement. The Contractor shall ensure all specific tasks listed below are performed to the standards of this PWS.

Pest Management Services. The Contractor shall implement a multifaceted IPM program that coordinates pest management activities with food service, sanitation, waste management, and structural maintenance using targeted, effective, economical, and environmentally sound methods to remove harborage, disrupt food and moisture availability, deny access, and directly eliminate infestations. Methods include, but are not limited to customer education, habitat modification, biological control, genetic control, cultural control, mechanical control, physical control, regulatory control, and judicious pesticide use. The Contractor shall identify specific sites of actual or potential pest infestation(s), manage existing populations and/or areas vulnerable to infestation, keep detailed records, and evaluate tactic effectiveness. The Contractor shall manage all urban insect, arachnid, avian, reptilian, and mammalian populations and/or individuals with the exception of those specifically discussed in Section 1.4.

Inspection and Monitoring. Proactive monitoring and inspection practices are crucial to detect infestations, assess pest population levels, identify contributing factors, and limit populations. The Contractor is expected to proactively inspect and monitor for pest populations both inside and on the outside premises. The Contractor shall report findings to the COR and make detailed, site-specific written recommendations/plans for timely corrective action.

Initial Inspection. The Contractor Staff Entomologist shall conduct a thorough initial

Pentagon Reservation site inspection during the first (1st) month of this contract to evaluate pest populations and determine management strategies. The Contractor shall provide a comprehensive briefing to the COR and the FOSD on all observed contributing factors to the existing pest infestations on site during the first monthly meeting. The Contractor shall perform the services of the PWS while conducting this inspection.

Exterior Grounds Inspection/Monitoring. The Contractor shall conduct complete surveys of the Pentagon Reservation landscape/grounds to monitor for and manage pest issues/populations; to include mosquito breeding sites, nuisance bee/wasps, and other invertebrate health risks, all rodent, and nuisance avian and wildlife activity. The Contractor shall perform inspection and management services no less than every two weeks to identify and manage pest individuals/populations. The Contractor shall perform an inspection of the Naturalized Buffer located along the Pentagon Lagoon once per month.

Service Requests/Follow-ups. The Building Operations Command Center (BOCC) regularly receives and logs pest management service requests from building occupants. The Contractor shall regularly check MAXIMO to identify service requests; prioritizing rodent service requests and follow-ups.

5.2.2.1 Secure Areas. Contractor must arrange for Government escorts to be available and present any time work is performed in classified space in any facility. Work cannot be performed in classified spaces without Government escorts. Contractor must at its own expense furnish the Government escort(s) with necessary safety equipment.

Carcass Retrieval and Management. The Contractor shall retrieve and appropriately dispose of all animal and/or bird carcasses found on The Pentagon Reservation.

Bird and Guano Management. The Contractor shall perform the following services in compliance with all applicable OHSA standards and with minimal disruption to the building occupants:

Continuously monitor for and manage loafing, roosting, and/or nesting bird populations on the Pentagon Reservation.

Clean accumulated amounts of bird guano from building and/or ground surfaces and apply a suitable bird deterrent or repellent.

Ensure any downed birds are recovered promptly and disposed as directed by the product label.

Shall not use high-pressure washers producing pressures in excess of 1500 psi.

Report findings to the COR and make detailed, site specific written corrective action recommendations for COR approval.

Implement its approved strategy.

Center Courtyard (CCY) Starling Deterrence. The Contractor shall continuously monitor for

Starling populations in the CCY trees and alert COR when the population or indications of a population occur. Upon COR approval, the Contractor shall implement the Government accepted system of releasing an irritant via thermal fogger(s) or a COR approved alternate tactic to deter Starling populations. This deterrence system is usually required once a year and takes approximately one week (five consecutive working days) to complete.

Mosquito Monitoring. The Contractor shall implement a mosquito-monitoring program for the Pentagon Site.

Breeding Site Management. The Contractor shall alert the COR when active mosquito breeding sites are identified and use available methods (tip and toss, larvicide, etc.) to manage immature mosquito population(s).

Adult Trapping and Analysis. The Contractor shall conduct its Adult Mosquito Trapping Program.

5.2.6.2.1 The Contractor shall trap adult mosquitoes from the environmental population according to the Public Health Command-Atlantic (PHC-A) West Nile Virus Surveillance Guide and protocol.

5.2.6.2.2 The Contractor shall supply maps of trapping locations and identified mosquito breeding sites.

5.2.6.2.3 Monitoring frequency shall occur no less than once every week for as long as mosquitoes are active.

Termite Management. Approximately one (1) or two (2) times each year the Pentagon and/or its support buildings experience subterranean termite mating swarm(s). As stated in 1.4.1.1., the Contractor shall manage termite reproductive swarms as a part of 5.2. However, the Contractor, in this requirement shall manage base termite colony(ies) as indicated by mating swarms as discussed in 1.4.2 or by discovered damage by a tenant or Contractor inspection(s), and as deemed necessary by the COR. The Contractor shall also continue to monitor areas where termites were observed/managed.

Emergency Service. The Contractor shall respond to an Emergency Service request as defined.

Emergency Service may be requested orally by the KO, COR, and/or the BOCC, and confirmed in writing within two (2) business days by the KO. If this service cannot be addressed within the established time frame, the Contractor shall immediately notify the COR and/or Reservation Environment Services Supervisory Building Management Specialist to indicate an anticipated response time. This service is intended only for emergencies and is not intended to relieve the Contractor from the requirements of this PWS. The Contractor shall perform Emergency Service(s) at no additional cost to the Government.

Communication. The Contractor shall discuss and/or provide specific education and self-help guidance for Building Occupants as a part of its Pentagon IPM program.

Coordination. The Contractor shall coordinate access to building space, including restricted areas, and service scheduling with the COR and/or Reservation Environment Services Supervisory Building Management Specialist.

The Contractor shall notify the COR and/or Reservation Environment Services Supervisory

Building Management Specialist at least two (2) workdays in advance when planning to provide service outside Normal Duty Hours.

Vacant Space Services: Upon COR and agency approval of service requiring vacated space, the

Contractor shall coordinate all preparations for service at least two (2) workdays in advance; to include securing the target space, providing and posting all necessary signage, and ensuring removal of signage following appropriate inspection and ‘all clear’.

Products. The Contractor shall use Environmental Protection Agency (EPA) registered products and ensure that all products and product delivery systems are safely transported, handled, installed, maintained, applied and/or stored according to the manufacturer’s label and all applicable provisions of the Federal Hazard Communication Program (29 CFR 1910.1200). The Contractor shall ensure the safety of employees, occupants, visitors, and themselves. The Contractor shall apply products according to need and not by schedule. Prior to use, the Contractor shall provide a proposed list of pesticides for application on the Pentagon Reservation to the COR along with a SDS, product label, and ‘WHS New Chemical Approval Request Form’ (to be available upon Contract award) for each material. The Contractor shall not apply a product that is not approved. The KO, COR, and/or Reservation Environment Services Supervisory Building Management Specialist reserve the right to disapprove or revoke any product for use on the Pentagon Reservation. Upon approval by the COR, the Contractor shall only use materials from this list. Alternative materials must be approved in writing by the COR.

Traps. The Contractor shall humanely and professionally perform all trapping activities according to applicable Federal, State, and Local laws and regulations. The Contractor shall safely manage live trapped animals. The Contractor shall properly dispose of dead animals, including rodents.

The Contractor shall place traps out of general view and where routine cleaning procedures are not affected. The Contractor shall coordinate outdoor trapping activities with the Landscape Maintenance Contractor when applicable. The Contractor shall daily inspect any trap set and ensure all trapping devices are accounted for at all times. The Contractor shall immediately remove any trapping device that is not in use.

Chemical Applications. The Contractor shall be committed to reducing the amount of Active Ingredient (AI) applied on the Pentagon Reservation through IPM tactics and the conscientious use of effective environmentally preferable products (EPP).

Rodent Bait Boxes. The Contractor shall discreetly place any installed rodent bait boxes in a well-planned strategy. The Contractor shall map the location of all bait boxes and submit copies to the COR upon installation and following any location change(s). The Contractor shall properly secure and maintain installed bait boxes to reduce risk of bait consumption by non-target species.

The Contractor shall immediately remove bait boxes from the premises if/when taken out of service.

Records and Reports. The Contractor shall maintain complete and accurate records of all work performed under this PWS. The Contractor shall include, but is not limited to, monitoring data indicating pest population levels, locations of pest infestations, numbers of pests trapped or killed, rodent activity, inspection data indicating findings and recommendations concerning other program areas interacting with the IPM process, and complete product use data. The Contractor shall provide all collected data and reports to the Government both electronically and in hard copy.

Daily Data. Following award, the Contractor shall submit detailed QC data sheets to the COR within 24 hours of performed work and provide the status of on-going efforts and work plans for the day. The Contractor shall also notify the COR of circumstances that affect the IPM Program, as well as safety, health, and fire hazards.

Monthly Report. The Contractor shall submit a monthly report within ten (10) working days after the end of the calendar month of Contractor performance. The Contractor shall include, but is not limited to submitting

A performance overview Frequency/tally of monthly service requests, follow-ups, and "callbacks" Accurate accounting of product use/application Accurate accounting of rodent kills Quantified QC documentation Detailed performance in food service facilities including any monitoring data collected Detailed exterior grounds monitoring and management data CCY Starling population level Special or notable performance accomplishments Recognized trends; i.e. species population, product application or performance, seasonal, etc.

Recommended corrective action for external programs that contribute to IPM Updates/progress reports, pertinent schedules A calendar of events, plans, meetings, and/or special situations for the next sixty (60) days Safety meeting reports including, but not limited to content, attendance, instructor/meeting leader, location, length, etc.

State of Concessions Reports. The Contractor shall perform a detailed bi-annual inspection and submit a State of Concessions Report from an IPM perspective to the COR. The Contractor shall include pest issues, condition of facilities, levels of sanitation, waste management, cooperation of management, strategies, actions taken, and any other pertinent factors relevant to pest management in the report. The Contractor shall submit these reports by April 01 and October 01 of each year.

Periodic Submittals. The Contractor shall initiate and provide the following submittals:

Proof of successful completed training for all personnel as required by law and regulation within five (5) days of completion.

Copies of current Commercial Pesticide Applicator Certificates for each employee assigned to perform on this Contract. An employee shall not perform under this Contract during any lapse of certification.

Product label, SDS, and WHS New Chemical Approval Request Form of/for new/different/alternative products as introduced and approved (by COR) for application on-site.

Quality Control. The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which he assures himself that his work complies with the requirement of the contract. At a minimum, the QCP must include a self-inspection and follow-up inspection plan, self-identification and problem-solving and correction plan, an internal staffing plan with Quality Control (QC) inspector back-up, and an outline of the procedures that the Contractor shall use to maintain quality, timeliness, responsiveness, customer satisfaction and any other requirements set forth in this PWS.

NOTE: The Contractor shall notify the Government of any/all problems encountered. A QC Plan is to be delivered to the KO and the COR within thirty (30) days of contract award. One (1) copy of the comprehensive QC Plan shall be submitted to the KO and COR within five (5) business days, and when changes are made thereafter. After acceptance of the QC Plan the Contractor will receive the KO’s acceptance in writing of any proposed change to his QC Plan.

At minimum, the Contractor shall include the following in its QC Plan:

The name(s) and contact information of the designated primary and alternate QC Inspector(s)

A comprehensive inspection system of all the scheduled and unscheduled services required in this

PWS

A methodology to proactively identify and correct problems before the COR/FOSD identify or are made aware of such problem(s)

A comprehensive file of Contractor-conducted inspections, corrective actions, and follow-up actions

Safety. The Contractor shall work in a safe manner at all times. The Contractor shall perform services in such ways that do not adversely affect tenant health or productivity during Normal Duty Hours. The Contractor shall be responsible for all damage to persons or property that occurs as a result of negligence.

Safety Plan. The Contractor shall submit a Safety Plan designed to ensure a safe environment for

Contractor personnel, building occupants, and visitors (IAW Technical Exhibit 2: Deliverables Table). The submitted Safety Plan will be reviewed for compliance with OSHA and contract requirements. The Contractor shall include:

Training Schedules. Detail training schedule to include dates and topics of discussion.

Work Phase Outline. Address the hazards associated with each phase, and the methods proposed to protect property, public, building occupants, and Contractor employees.

Safety Meeting Schedule. Detail safety meeting schedule to include dates and topics of discussion.

Emergency Situation Plan

Personal Protective Equipment (PPE). The Contractor shall conform to OSHA standards for protective clothing, equipment, and devices for the products being used. Contractor employees shall cease performing any further work if found in noncompliance with safety regulations and procedures until the discrepancies are corrected.

Emergency Awareness. The Contractor shall train all personnel working on this Contract appropriate procedures in the event of an emergency; to include potential events such as floods, fires, explosions, power outages, spills, and wind storms, and taking into consideration existing government emergency plans, the nature of activities, site conditions, and degree of exposure of persons and property.

Training. The Contractor shall provide all applicable training required by OSHA to its personnel including First Aid, Safety, and Blood-borne Pathogen training. The Contractor shall train and instruct all personnel in safe and approved methods for use, handling, and storage of hazardous materials according to the Hazard Communication Standard (29 CFR 1910.1200) and meet the requirements for First Responder Awareness training (29 CFR 1910.120 (q)). The Contractor shall provide to the COR proof of successful completed training for all personnel as required by law and regulation.

Management and Operational Plan (MOP). The Contractor shall submit a MOP to the COR and KO within 30 days contract award and make revisions to the MOP as deemed necessary by the KO for approval. The MOP shall be reviewed and updated annually or as required by the COR and KO. The Contractor shall include the following in the MOP:

IPM Plan. The Contractor shall address the following in its IPM Plan:

Interior IPM Strategies. The Contractor shall detail its IPM strategies for interior work to include, but not limited to inspections, service request response, Concessions, utility spaces, etc.

Exterior Grounds Inspection and Management Plan. The Contractor shall detail its inspection and management strategies for the exterior grounds and structure(s) to include but not be limited to inspections, population monitoring/management strategies, communication, etc.

Bird and Guano Management. The Contractor shall detail its Bird and Guano

Management strategy with respect to procedure stated in section 5.11.

Center Courtyard (CCY) Starling Management Strategy. The Contractor shall detail its CCY starling deterrence strategy with respect to procedure stated in section 5.12.

Staffing Plan. The Contractor shall provide a staffing plan and backup coverage plan identifying the Key Personnel, roles and responsibilities (IAW Technical Exhibit 2: Deliverables Table).

Mission-Essential Contractor Services Plan. Specific IPM mission-essential functions as identified from the PWS to be addressed in the Plan (Section 1.23) are as follows:

Service to all venues that process, serve, or sell any type of food

Service to all medical care/testing facilities/sites

Response to manage any instance, seen or evidence of a live pest animal species inside the building

Response to disease vector(s), poisonous or anaphylactic causing, and/or socially reprehensible arthropods; i.e., stinging insects, venomous spiders, mosquitoes, cockroaches, bed bugs, lice, ticks, etc.

Response to address species affecting the physical performance or mental distraction of law enforcement/K9 on the Reservation.

PART 6

APPLICABLE PUBLICATIONS

6 APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

The Contractor must abide by all applicable regulations, publications, manuals, and local policies, and procedures.

Documents Title Website

DoD Instruction 4150.07 DoD Pest Management Program chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.esd.whs.m il/portals/54/documents/dd/issuances/dodi/415007p.pdf

CHPPM West Nile Virus Surveillance Guide and protocol

2 documents; Appendix

Conduct on the Pentagon Reservation

(32 CFR 234)

https://www.ecfr.gov/current/title-32/subtitle-A/chapter-I/subchapter- M/part-234?toc=1

Contractor Performance Assessment Report System (CPARS) https://www.cpars.gov/

Federal Hazard Communication Program (29 CFR 1910.1200) http://www.ilpi.com/msds/osha/1910_1200.html

Hazardous waste operations and emergency response – 1910.120 http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_t able=standards&p_id=9765

Wide Area…