A21 - W912PM24Q0009_Falls Custodial.pdf

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Falls Lake Custodial Services Federal contract opportunity
Solicitation number
W912PM24Q0009
Issued by
Department of the Army Corps of Engineers Engineering District Wilmington

About this file

This is a solicitation for custodial services at Falls Dam and Visitor Assistance Center in Wake Forest, North Carolina. The services include cleaning restrooms, picnic areas, fishing piers, overlooks, and other recreational facilities. The contractor must provide all labor, equipment, vehicles and supplies to perform custodial duties and refuse collection as specified. The performance period is one base year with four optional years. Quotes are due by February 8, 2024 and must be submitted electronically to the specified email addresses. Award will be made to the lowest priced technically acceptable offeror. This is a service-disabled veteran owned small business set-aside. The solicitation incorporates standard FAR clauses and includes an attached performance work statement outlining requirements.

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Other files attached to Falls Lake Custodial Services, newest first.
File Type Posted
A21 - 24Q0009 - Questions and Answers.pdf PDF
A2 - Appendix C- Eng Form 3394.pdf PDF
A2 - Appendix A- Quality Control Checklists.pdf PDF
A2 - Appendix E- Monthly Exposure Hours.xls XLS spreadsheet
A2 - Appendix F- Daily Safety Meetings.pdf PDF
A2 - Appendix B- AHA.pdf PDF
A2 - Appendix D- Accident Notification Timelines.pdf PDF

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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 8, 11, 12, 14, 15, and 16

1. Solicitation Number: W912PM24Q0009

2. Solicitation Issue Date: 8 January 2024

3. Contract Specialist: Benjamin Rickman

4. Offer Due Date/Local Time: 8 February 2024, 2:00 PM, EDT. Each offeror must submit both a Price

Quote and a Technical Proposal via email to BOTH troy.d.small@usace.army.mil and benjamin.t.rickman@usace.army.mil. No hard paper copies will be accepted or evaluated. Both the Price

Quote and the Technical Proposal must be received by the closing date and time set for receipt of quotes.

5. Questions: All questions shall be in writing and e-mailed to troy.d.small@usace.army.mil and benjamin.t.rickman@usace.army.mil. Questions concerning this solicitation will be accepted up to the

Close of Business (4:00 PM ET) on 26 January 2024 The U. S. Army Corp of Engineers does not commit to providing responses to questions submitted after this date; however attempts to answer questions will be made.

6. Issued By:

U.S. ARMY CORPS OF ENGINEERS

Attn: Troy D. Small and Benjamin T. Rickman

69 Darlington Avenue

Wilmington, North Carolina 28403-1343

7. This Acquisition is a Service-Disabled Veteran Owned Small Business Set-Aside under NAICS Code

561720, size standard of $22,000,000.00.

8. Discount Terms:

9. Method of Solicitation: RFQ

10. The Solicitation incorporates by reference FAR 52.212-1, 52.212-4, 52.212-3, and 52.212.5. Addenda are attached.

11. Contractor/Offeror:

COMPANY NAME:

COMPANY POC:

ADDRESS:

PHONE:

mailto:troy.d.small@usace.army.mil mailto:benjamin.t.rickman@usace.army.mil mailto:jenifer.m.garland@usace.army.mil mailto:benjamin.t.rickman@usace.army.mil

CAGE: UNIQUE ENTITY ID:

12. Total Price:

13. The Contractor Is Required To Sign This Document And Return 1 Copy To The Issuing Office. The

Contractor Agrees To Furnish And Deliver All Items Set Fort Or Otherwise Identified Above And On Any

Additional Sheets Subject To The Terms And Conditions Specified Herein.

14. Signature of Offeror/Contractor:

15. Name and Title of Signer (Type or Print)

16. Date Signed:

W912PM24Q0009

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 10 Months Custodial Services - Base Year-FFP

Custodial services in accordance with attached Performance Work Statement.

FOB: Destination

PSC CD: S201

NET AMT

1001 12 Months OPTION Custodial Services - Option Year 1-FFP

Custodial Services in accordance with attached Performance Work Statement.

2001 12 Months OPTION Custodial Services - Option Year 2-FFP

3001 12 Months OPTION Custodial Services - Option Year 3-FFP

4001 12 Months OPTION Custodial Services - Option Year 4-FFP

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

CUSTODIAL SERVICES

FALLS LAKE WAKE FOREST, NC

03/01/2026

1. GENERAL

1.1 SCOPE OF WORK

The work consists of furnishing all labor, equipment, vehicles and materials necessary to perform the custodial services and refuse collection detailed hereafter in these specifications. The location of the work is Falls Dam and

Visitor Assistance Center, Wake Forest, North Carolina.

1.2 LOCATION

Falls Lake: All facilities (and grounds) as described below associated with the following addresses:

a) Falls Dam and Visitor Assistance Center: 11405 Falls of Neuse Road, Wake Forest, NC

b) Falls Dam Tailrace Fishing Area: 12101 Old Falls of Neuse Road, Wake Forest, NC

1.3 PERIOD OF PERFORMANCE

Base Year: 1 March 2024 thru 28 February 2025

Option Year 1: 1 March 2025 thru 28 February 2026

Option Year 2: 1 March 2026 thru 28 February 2027

Option Year 3: 1 March 2027 thru 29 February 2028

Option Year 4: 1 March 2028 thru 28 February 2029

1.4 DEFINITIONS

As used throughout this description / specification, the following terms will have the meaning set forth below:

a. CONTRACTOR - The “Contractor” is the individual whose bid was accepted by the U.S. Army Corps of

Engineers and who has gained the responsibility of performing the duties governed by the specifications of this contract. The Contractor shall be responsible for ensuring that all subcontractors comply with the provisions of this contract.

b. CONTRACTOR REPRESENTATIVE - A foreman or superintendent, assigned to represent the interests of the Contractor with regards to all matters involving the contract. The individual will be able to speak and understand English fluently.

c. CONTRACTING OFFICER (CO/KO) - The term “Contracting Officer” means the person executing this contract on behalf of the Government, and any other officer of civilian employee who is properly designated

Contracting Officer, and the term includes, except as otherwise provided in this contract, the authorized representative of a Contracting Officer acting within the limits of their authority.

d. CONTRACTING OFFICER’S REPRESENTATIVE (COR) - An individual designated in writing by the

Contracting Officer, responsible for inspecting the Contractor’s work, notifying the Contractor of deficiencies observed, and directing appropriate action to correct deficiencies. The COR performs acceptance for the

Government of services performed under this contract.

e. QUALITY CONTROL - The term “Quality Control” refers to action taken by the Contractor and/or their personnel to document, inspect, and control performance of services to insure they meet the specifications and requirements of this contract.

f. QUALITY ASSURANCE - The term “Quality Assurance” refers to action taken by the Government to ensure the Contractor’s quality control system is functioning and effective and that the Contractor is providing services which are in accordance with the contract.

1.5 SAFETY

a. All work shall comply with EM 385-1-1 and all applicable Federal, State, and local safety standards. EM 385-

1-1 may be viewed online at: https://www.publications.usace.army.mil/USACE-Publications/Engineer-Manuals/.

Additionally, all equipment shall be operated in accordance with the manufacturer’s written recommendations.

b. Prior to commencement of work, the Contractor shall submit for acceptance, an Activity Hazard Analysis

(AHA) for all work associated with the contract. Work shall not commence without an accepted AHA. The AHA will serve as the Accident Prevention Plan for this work. See Appendix B for a sample AHA. The Contracting

Officer will provide electronic copies of the AHA form.

c. Site Safety and Health Officer. The Contractor shall have a designated Site Safety and Health Officer (SSHO).

The SSHO shall be on the project site anytime work is underway. When the SSHO is off-site, an alternate, equally qualified SSHO shall be on site until the primary SSHO returns.

d. Accident Notification and Reporting. Employees are responsible for reporting all work-related injuries or illnesses, and property damage as soon as possible to their employer or immediate supervisor. Employers and immediate supervisors shall report all work-related injuries or illnesses, and property damage to the Contracting

Officer within 4 hours. All work-related accidents will be investigated to determine cause. An accident that results in a fatal injury, permanent partial or permanent total disability shall be immediately reported to the Contracting

Officer. Accident reporting and documentation shall be on ENG Form 3394, Mishap Investigation Report (Aug

2021). See Appendix C. Copies of the form will be provided by the Contracting Officer. See Appendix D for

Accident Notification and Reporting timelines.

e. Exposure Hours (hours worked). The Contractor shall submit by the fifth of the current month hours worked for the previous month. See Appendix E for the form for submitting monthly exposure hours.

f. The Contractor shall conduct daily safety meetings to discuss the activities for the day, including a review of the

AHA for planned activities for the day, if necessary, updating the AHA, and a discussion about any unusual conditions. The meeting should be documented and provided to the COR at the end of the work week. Meetings may be documented on one of the forms provided by the COR, see Appendix F.

1.5.2 EQUIPMENT SAFETY

All equipment or materials found not to be in compliance with the requirements of EM 385-1-1 shall be removed from Government property immediately.

1.6 NORMAL WORKING HOURS

Normal working hours for the contractor shall be 7:30 am - 4:30 pm, unless otherwise specified, or as specifically approved in advance by the COR. No work on site other than specified will be permitted without specific approval by the COR.

Daily requirements inside the Visitor Assistance Center and office area must be completed by 10:00 am on scheduled days; all other daily tasks must be complete by 3:00 pm.

The dates and times of Special Cleanings shall be coordinated in advance with the COR. No Special Cleanings shall be initiated without prior coordination.

1.7 OTHER CONTRACTS

Other Contractors and Corps of Engineers employees may be in close proximity to the Contractor’s designated area of work. The Contractor shall cooperate fully with all Contractors in the area and shall not impede the work of others in any way.

1.8 VEHICLES

All vehicles utilized under this contract shall be presentable, serviceable and shall comply with all applicable

Federal and State motor vehicle regulations. All vehicles utilized under this contract must meet all safety requirements set forth in EM 385-1-1. All Contractor vehicles shall be identified with the company name or logo, type of business and address conspicuously displayed on the door panels. Professionally done hand lettering, magnetic signs, or pressure sensitive decals with 1½” or larger lettering may be used to comply with this specification. The Contractor shall be required to equip vehicles with approved magnetic signs indicating that vehicles are operating under contract to the U.S. Army Corps of Engineers. The COR reserves the right to inspect all equipment proposed by the contractor for use in performance of custodial services and refuse collection prior to offer acceptance, prior to commencement of work, and/or during performance under the contract. Equipment which is not acceptable to the Contracting Officer shall be replaced at no additional cost to the government.

1.9 DAMAGE RESPONSIBILITY

The Contractor shall be responsible for any damage to Government or private property, facilities, structures or landscape features occurring as a result of his operation. The Contractor shall be required to satisfactorily rectify notices of damage from the public and to protect the Government from claims resulting from damage caused by his activities and make immediate notification to the COR concerning said damage or injury to any person. In instances where contract employees damage government property and/or equipment, verbal notification shall be made by the next workday. A full written report of the incident and extent of such damage shall be submitted to the COR within

2 workdays (less weekends and holidays).

1.10 COMMENCEMENT OF WORK

The Contractor or their representative shall attend a pre-work meeting at each site prior to commencement of work.

The Contractor shall obtain all maps and instructions from the Government necessary to accomplish the work. The contractor shall become familiar with the nature and location of the work by inspection of the site; noting the local conditions, security, safety, equipment and facilities required for the work, and all other factors which may affect the work or costs to perform the work. Any failure by the Contractor to review all available information concerning these conditions will not relieve them from the responsibility for estimating the difficulty or cost of successfully performing the work. It shall be the responsibility of the Contractor to describe the contract requirements to subordinate employees and subcontractors.

1.11 INCLEMENT WEATHER AND HOLIDAY WORK

The Contractor shall maintain the schedule of services despite inclement weather, except when severe conditions make it impractical or hazardous to perform the work. From April 1st thru October 31st services shall be required on

Federal holidays. No services will be required on Federal holidays during November 1 thru March 31st unless specifically outlined in requirement below.

Federal holidays are as follows:

New Year's Day – January 1st

Martin Luther King's Birthday - 3rd Monday of January

Washington’s Birthday – 3rd Monday of February

Memorial Day – Last Monday of May

Juneteenth National Independence Day- June 19th

Independence Day – July 4th

Labor Day - 1st Monday of September

Columbus Day – 2nd Monday of October

Veteran’s Day –November 11th

Thanksgiving – 4th Thursday of November

Christmas Day – December 25th

1.12 CONTRACTOR PERSONNEL

The (COR) may direct the Contractor to replace any employee(s) that the COR deems incompetent, careless, insubordinate, under the influence of intoxicating drugs, beverages, etc. or whose continued employment is deemed to be contrary to the public interest. The Contractor shall be responsible for the immediate replacement of any employee under the conditions identified above: in addition to any costs associated with the replacement of an unsuitable employee.

The Contractor shall be responsible for ensuring that its’ employees strictly observe the laws of the United States, North Carolina, Wake County, and any other governing bodies which may affect the work to be completed under this contract. Contractors with non-English speaking workers shall have a person(s) fluent in English to be onsite while work is being performed.

All on-site contractor personnel shall wear a company uniform, badge, vest or other indication that they are contracted employees rather than government employees.

1.13 WATER

Water required for cleaning may be obtained from existing Government water supply systems or from other sources approved by the COR. The Contractor shall furnish all equipment necessary to load, contain, and transport water for cleaning in areas where water is not available.

1.14 GOVERNMENT-OWNED EQUIPMENT

The areas to be serviced under this contract are equipped with thirty-two (32) gallon galvanized refuse containers with lids. The Contractor will be responsible for taking all reasonable precautions in handling the refuse cans to ensure against damage to the cans and lids. Any cans or lids which are wantonly or deliberately damaged by the contractor or any of their employees shall be replaced by, and at the expense of, the Contractor and to the satisfaction of the COR.

1.15 SUPPLIES AND EQUIPMENT

The Contractor shall furnish all cleaning supplies, materials, and equipment. All cleaning material, paper products, and other supplies furnished by the Contractor shall be considered green and/or biodegradable. The Contractor shall furnish samples of all cleaning supplies and related materials proposed for use under this contract to the COR for approval prior to use. Samples shall include but are not limited to the following items: soaps, detergents, disinfectants, insecticides, deodorants, chrome polish, refuse container liners, and toilet tissue. No cleaning solutions or products shall be stored on Government property unless clearly identified. No unmarked bottles, cans or other containers shall be used. The Contractor shall obtain Safety Data Sheets for all cleaning products used; and those

SDS will be stored where the products are accessed or stored.

All supplies, materials, and equipment are typically kept in janitor’s closets or pipe chase areas around the work locations. Contractor will ensure that these storage areas are free of dirt, debris, insects, insect nests, trash, and empty containers. Equipment and supplies shall be stored in a neat and orderly fashion so that there is easy access to equipment in the pipe chase.

Cleaning supplies may be ordered and shipped to the project office/VAC. Any supplies received while the

Contractor is not onsite will be received by USACE staff and stored near the entrances in which they were delivered.

All boxes of cleaning supplies received by USACE staff and stored in the VAC shall be removed and distributed to their proper storage areas by the Contractor on the following day of scheduled service.

The Government shall not be responsible for any supplies addressed to the project office /VAC which are mis-delivered, damaged or missing. The Contractor shall direct delivery drivers not to leave packages outside of buildings or to drop off shipments after 4:30 pm.

1.16 VARIATIONS IN ESTIMATED QUANTITIES

The number of facilities covered under this contract are subject to change as a result of an increase or decrease in public visitation, flood water storage or other factors. If the addition or removal of equipment and facilities causes an increase or decrease in the cost of performing the work, an adjustment may be made in accordance with the

“Changes” clause.

1.17 SECURITY OF GOVERNMENT BUILDINGS

The Contractor shall be responsible for the security of the buildings and gates during his/her working hours, and to secure those facilities when leaving the area. The Visitor Assistance Center office and dam intake tower shall not be entered until Government personnel have first disabled the security alarms. A government employee must be present at all times for any work performed inside of the tower. Contractor will immediately notify USACE staff upon discovering any active alarm engaged on property.

1.18 REPORTING OF VANDALISM

The Contractor shall report to the COR all instances of vandalism, including missing, damaged, or unserviceable refuse containers, lids, damaged restroom dispensers, partitions, plumbing, etc.

1.19 Quality Control

The Contractor shall document, inspect, and control performance of services to insure they meet the specifications and requirements of this contract. The contractor shall complete a Quality Control Checklist as each task is complete and will sign, date, and turn into the COR at the beginning of the following week. See Appendix A for blank checklists for the peak season and off-peak season.

2. DESCRIPTION OF THE WORK

2.1 SANITARY FACILITIES (Vaults and Waterborne Toilets)

The Contractor shall ensure that sanitary facilities are sanitary, clean, free of objectionable odors, and always have supplies of toilet tissue, paper towels, and soap. All drains and lines shall be inspected, and clogs removed. All light fixtures must be cleaned, ensuring there are no spider webs, dust accumulations and/or bugs inside the fixture.

Inspect, deodorize, and clean facilities including, but not limited to: fixtures, mirrors, commodes, partitions, floors, walls, ceilings, doors, and windows to result in no spots, streaks, dirt, or other residue(s) left behind. Ensure a disinfectant-type cleaner is used and allowed sufficient contact time to be effective per manufacturer’s recommendations. Dry recently cleaned surfaces before use of the facility by the public. Remove all insects, insect nests, and webs, from louvers, screens, doors, windows, inside and outside walls, ceilings, recesses, and eaves. Interior areas subject to wet or damp conditions shall be kept free of mold, mildew, fungi and other biological formations.

Clean outside grounds and facilities including walks, paved parking areas, water fountains, and benches. Unclog sinks and water fountains. Water fountains, sinks and toilets shall be kept clean, free from foreign matter and in a sanitary condition.

Furnish and distribute roll toilet tissue, paper towels, and soap as necessary to make a continuous supply available to the public. An adequate supply of rolls of toilet tissue, paper towels, and soap shall be maintained in each facility to assure that the supply will not become depleted between cleanings. Toilet tissue equal to no less than 75% of dispenser capacity shall be placed in facility dispensers each scheduled day. Care shall be exercised during cleaning operations to protect toilet tissue from becoming wet. If toilet paper becomes wet, dry rolls shall be placed in the dispenser. Toilet paper shall be stored in pipe chase areas. Wet floor signs will be placed during the mopping of floors.

Ensure all hard surfaced floors have dried and remove wet floor signs before leaving for the day.

A. Visitor Center Public Restroom Facilities Schedule: Sanitary facilities at Visitor Centers shall be checked and cleaned three (3) days per week (Monday, Wednesday, Saturday) year-round.

Additionally, these sanitary facilities shall be checked and cleaned the day after the following holidays:

Memorial Day, July 4th, and Labor Day even if not on a typically scheduled day.

B. Tailrace Fishing Area Restroom Facilities Schedule: All sanitary facilities at Tailrace Fishing Areas will be checked and cleaned as shown below during the peak months. During off-peak months, all open facilities shall be checked and cleaned three (3) times per week on Mondays, Wednesdays, and

Saturdays.

Additionally, all Tailrace sanitary facilities shall be checked and cleaned the day after the following holidays: Memorial Day, July 4th, and Labor Day even if not on a typically scheduled day.

2.2 IMPACT SITES (Picnic Sites/Tables/Shelters/Grills)

Picnic Sites/Tables refer to tables that are both the Mini-Shelter type and just picnic tables. They range from just tables sitting out to those that sit on a gravel pad with a grill. The contractor shall clean tables, including seats, and tops, clean the slab, eaves, and underside of the roof (as applicable), and clean adjacent grounds and facilities such as parking areas, steps, and walks of litter, including pop tops and cigarette butts.

All impact sites and associated amenities shall be checked and cleaned 3 times per week on Mondays, Wednesdays and Saturdays during April 1 – October 31; during November 1 – March 31, all open facilities shall be checked and cleaned 1 time per week on Mondays.

Cleaning shall include trash removal, grill cleaning, and the removal of food items left behind by visitors.

Contractor cleaning shall only be completed when picnic sites are not occupied by visitors. The Contractor shall remove ashes and debris from within and around grills and dispose of properly. Care must be taken in the disposal of hot ash material so as not to start fires, endanger visitors or Contractor employees.

Falls Lake

Picnic Tables 6

Grills 9

Mini-Shelters 10

2.3 OVERLOOK

The overlook shall be checked, and trash litter cleaned up to three (3) times per week Mondays, Wednesdays, and

Saturdays during April 1 – October 31 and one (1) time per week during November 1 – March 31.

2.4 GARBAGE/RECYCLING COLLECTION AND DISPOSAL

At all recreation areas and at other public areas trashcans and recycling containers are utilized. The Contractor is required to check each refuse and recycling container during each scheduled pickup. The Contractor shall empty each trash can, equip the can with a new clear plastic bag insert, and replace the can lid.

Collection vehicles shall have closed bodies or employ tarps to prevent loss of material during transport to disposal site. Collected material (trash, garbage, debris, etc.) will be disposed of in the dumpster at each respective lake.

In addition, trash and debris on the ground and within sight of cans must be removed. Cans that are soiled internally or externally shall be washed and disinfected. Damaged or missing trash cans shall be reported to the COR. Advise the COR promptly when any household or other outside garbage or debris is found on the Project.

The Contractor shall ensure that garbage and recyclables are emptied into the appropriate dumpsters. Garbage shall not be emptied into the dumpster marked Comingled Recyclables Only. Recyclables shall be dumped into the

Comingled Recyclables dumpster loosely, and not in plastic bags. Recycling centers do not accept plastic bags.

Rec Areas Trash Cans Recycling Containers

Falls Lake: Approx. 32 (28 outside, 4 inside shop area) Approx. 5

Trashcans and Recycling Containers (with exception of Tailrace Fishing Areas) will be checked and emptied when half full four (4) times per week on Mondays, Wednesdays, Saturdays, and Sundays during the peak months

(including holidays) April 1 thru October 31. Additionally, all trashcans will be checked and emptied the day after

Falls Lake Tailrace Peak Season: 7 days a week

Off Peak: 3 days a week – Monday, Wednesday, Saturday the following holidays: Memorial Day, July 4th, and Labor Day even if not on a typically scheduled day. November 1 thru March 31, all trashcans will be checked and emptied two (2) times per week on Mondays and Saturdays.

Trashcans and Recycling Containers at the Tailrace Fishing Areas will be checked and emptied regardless of amount of trash found in them. Tailrace trashcans will be checked and emptied 7 days per week during the peak months (including holidays) April 1 thru October 31. Additionally, all trashcans will be checked and emptied the day after the following holidays: Memorial Day, July 4th and Labor Day even if not on a typically scheduled day. November 1 thru March 31, all trashcans will be checked and emptied two (2) times per week on Mondays and Saturdays.

2.5 REMOVAL OF LITTER AND DEBRIS FROM PUBLIC USE AND OPERATIONAL AREAS (Ramps, Playgrounds, Park Roadsides, Parking Lots, Boat Ramps, Mowed Areas, Rip-Rap, Etc.)

Pick up trash, paper, bottles, dead animals, limbs, cans, daily amounts of small driftwood, etc. and dispose of properly in the entire area and all facilities associated with Item #2: Location. This includes in hard-to- reach areas such as steep slopes and rip-rap areas and to the water’s edge.

Areas of note that have been missed by previous Contractors are:

a) stairway in tailrace leading to picnic tables, the gravel haul road, the walking trail leading to the top of the dam and natural sandy cove area near Old Falls of Neuse bridge.

Work to be performed seven (7) days per week (including holidays) April 1- October 31. During off-peak season, November 1 – March 31 work will be performed four (4) times per week Mondays, Wednesdays, Thursdays and

Saturdays.

2.6 CLEANING OF FISHING PIERS, FISHING PLATFORMS AND COURTESY DOCKS

Year round, the fishing piers and courtesy docks must be checked and cleaned one time per month of bird droppings if needed.

This is exclusive of the Fish Platforms at the Tailrace Fishing Area. Monthly, scrub concrete fishing platform and walkway with water and stiff brush. All debris will be removed from these areas prior to hosing with water to prevent undesirable material from being washed into the river.

NOTE: Cleaning of fishing platform and walkway will not be conducted during the months of December, January, or February.

Falls Lake:

1 floating fishing pier (Dam)

1 fishing platform (Tailrace)

2.7 VISITOR ASSISTANCE CENTER

The contractor must provide cleaning services as necessary for the Falls Lake Visitor Assistance Center. Falls VAC contains approximately 3868 sq. ft. of floor space with carpet and tile floors that require cleaning, vacuuming, and periodic stain removal. The exhibits in the Visitors' Center portion of the buildings also require regular cleaning.

The Visitor Assistance Center complex contain extensive plate glass doors and windows, which require cleaning twice per year. The Contractor shall perform cleaning and recycling services at a time and in such manner to minimize the impact on staff and visitors. Cleaning supplies, toilet paper and paper towels must be stocked in the janitorial closet at all times. These tasks must be performed during normal business hours.

Falls Lake Tailrace Peak Season: 7 days a week

Off Peak: 2 days a week – Monday, Saturday

Cleaning of restrooms shall comply with 2.1, Sanitary Facilities. Cleaning of kitchens shall include cleaning and disinfecting of countertops, sinks, exterior of appliances, table and chairs (in break area at Falls), so as to leave them free of any residue, spots, smudges, stains, or other marks.

The following is a guide for performing these services. Provide services as necessary to maintain an acceptable professional appearance. Daily requirements must be completed by 10:00 am on scheduled days.

A. Daily Requirements (Monday and Thursday):

1) Empty and clean trash receptacles.

2) Clean and maintain rest rooms, kitchen counters, stovetops, sink and cabinets, replace tissue, soap/dish soap and paper towels.

3) Sweep and keep clean all entrance/doorways free of leaves, cobwebs, debris, etc.

4) Sweep or vacuum floors, includes entrance areas.

5) Wet mop tile and wooden floors

6) Clean Glass and Exhibit Surfaces in Reception Areas/Lobby

B. Weekly Requirements (Thursday):

1) Dust furniture, cabinets, picture frames, tables, counters, window sills, baseboards, and office machines.

2) Inspect area (inside and outside porches/patios) for insect nests and webs; treat and/or remove.

3) Clean all outdoor interpretive panels at VAC patios and overlooks.

4) Litter pick-up around building and any visible litter in nearby wooded areas.

5) Empty recycling bins.

C. Special Cleanings:

1) Strip and wax tile floors once per year in January.

2) Shampoo and clean carpets once per year in January using a dirt extracting carpet cleaner.

3) Clean, polish and buff wooden floors in the visitor area once per year in January.

4) Clean all windows inside and out, blinds, light fixtures, and dust air vents/intakes once per year in

January.

2.8 MAINTENANCE SHOP AND SHED

The contractor must provide cleaning services as necessary for the Falls Lake Maintenance Shop. The Falls shop contains approximately 500 sq. ft. of floor space with tile floors that require cleaning. Perform cleaning and recycling services at a time and in such manner to minimize the impact on staff and visitors. Cleaning supplies, paper towels and toilet paper need to be stocked in the janitorial closet in shop at all times. These tasks must be performed during normal business hours. The following is a guide for performing these services. Provide services as necessary to maintain an acceptable professional appearance.

Cleaning of restroom shall comply with 2.1, Sanitary Facilities and include the shower.

These areas must be cleaned by 3:00 pm on scheduled days.

A. Weekly Requirements (Thursday):

1) Empty and clean trash receptacles.

2) Clean and maintain rest room, replace tissue, soap/dish soap and paper towels.

3) Sweep and keep clean all entrance/doorways free of leaves, cobwebs, debris, etc.

4) Sweep or vacuum tile floors.

5) Wet mop tile floors

6) Dust furniture, cabinets, picture frames, tables, counters, window sills, baseboards, and office machines.

7) Inspect area (inside and out) for insect nests and webs; treat and/or remove.

8) Litter pick-up around building and any visible litter in nearby wooded areas.

9) Empty recycling bins.

B. Special Cleanings:

1) Strip and wax tile floors once per year in January.

2) Clean all windows inside and out, blinds, and light fixtures once per year in January.

3. AT/OPSEC:

1. General security requirements and guidance: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or

Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition

(HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures --this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

2. Antiterrorism (AT) Level I training: All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT

Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

3. Physical security and access control requirements: All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime

Information Center-Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening

Database (commonly referred to as “TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA.

6. Suspicious Activity Reporting training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.

8. Contracts requiring a formal OPSEC program: The Contractor shall develop an OPSEC SOP/Plan within 90 days of contract award. The OPSEC SOP/Plan shall be reviewed and accepted by the RA OPSEC Officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it, and why it needs to be protected. In accordance with Army and DoD regulations, the contractor shall have a certified Level II OPSEC coordinator, who shall ensure OPSEC compliance during contract performance.

13. Escorting in classified and/or sensitive areas: In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.

14. Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at

(https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements.

Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR

22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

4. Site Visit:

A site visit will be available to ensure any/all questions can be addressed and answered on-site, prior to the submission of the estimate.

IF YOU PLAN TO ATTEND THE SITE VISIT, YOU MUST RSVP BY 19 January, 2024, CLOSE OF

BUSINESS, TO benjamin.t.rickman@usace.army.mil, and troy.d.small@usace.armymil.

Location: Falls Dam and Visitor Assistance Center: 11405 Falls of Neuse Road, Wake Forest, NC

Date 22 January, 2024

Time: 11:00 AM

Contact: Francis Ferrell.

5. COR mail and email information follows:

Francis Ferrell

Francis.e.ferrell@usace.army.mil

U.S. Army Corps of Engineers

Wilmington District

69 Darlington Avenue

Wilmington, NC 28403-1343

6. Payment Process

The Contractor shall submit an invoice to the Government for work that has been completed by the 7th day of each month. The invoice will be reviewed and verified by the KO and COR.

Request for Payment

The Contractor shall provide a copy of the invoice on completion of agreed services. The invoice shall be provided through the US Postal Service or email, to the Technical Point of Contact or the Contracting Officer’s

Representative (POC/COR) named below. The contractor shall ensure that the following are included on the invoice:

• Contract # mailto:benjamin.t.rickman@usace.army.mil mailto:troy.d.small@usace.armymil mailto:Francis.e.ferrell@usace.army.mil

• Invoice #

• Company Name

• Invoiced Line Item(s) must match the Contract Line Item(s)

• Small Business, Veteran Owned, or 8A – If applicable, indicate on invoice

Appendix A- QC Checklists for Peak and Off-Peak seasons are attached.

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

1001 Destination Government Destination Government

2001 Destination Government Destination Government

3001 Destination Government Destination Government

4001 Destination Government Destination Government

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-MAR-2024 TO

28-FEB-2025

N/A FALLS LAKE PROJECT

FRANCIS FERRELL

11405 FALLS OF NEUSE RD

WAKE FOREST NC 27587

(919) 846- 9332 EXT. 2224.

W912PM

1001 POP 01-MAR-2025 TO

28-FEB-2026

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 01-MAR-2026 TO

28-FEB-2027

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 01-MAR-2027 TO

29-FEB-2028

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 01-MAR-2028 TO

28-FEB-2029

N/A (SAME AS PREVIOUS LOCATION)

Section I - Contract Clauses

CLAUSES INCORPORATED BY REFERENCE

52.203-12 Limitation On Payments To Influence Certain Federal

Transactions

JUN 2020

52.203-19 Prohibition on Requiring Certain Internal Confidentiality

Agreements or Statements

JAN 2017

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber

Content Paper

MAY 2011

52.204-7 System for Award Management OCT 2018

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011

52.204-13 System for Award Management Maintenance OCT 2018

52.204-16 Commercial and Government Entity Code Reporting AUG 2020

52.204-18 Commercial and Government Entity Code Maintenance AUG 2020

52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-22 Alternative Line Item Proposal JAN 2017

52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment

NOV 2021

52.204-27 Prohibition on a ByteDance Covered Application JUN 2023

52.209-2 Prohibition on Contracting with Inverted Domestic

Corporations--Representation

NOV 2015

52.209-10 Prohibition on Contracting With Inverted Domestic

Corporations

NOV 2015

52.212-1 Instructions to Offerors--Commercial Products and

Commercial Services

SEP 2023

52.212-4 Contract Terms and Conditions--Commercial Products and

Commercial Services

NOV 2023

52.217-5 Evaluation Of Options JUL 1990

52.219-6 Notice Of Total Small Business Set-Aside NOV 2020

52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts

SEP 2013

52.223-3 Hazardous Material Identification And Material Safety Data FEB 2021

52.223-5 Pollution Prevention and Right-to-Know Information MAY 2011

52.223-17 Affirmative Procurement of EPA-Designated Items in Service and Construction Contracts

AUG 2018

52.232-1 Payments APR 1984

52.232-8 Discounts For Prompt Payment FEB 2002

52.232-11 Extras APR 1984

52.232-17 Interest MAY 2014

52.232-23 Assignment Of Claims MAY 2014

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013

52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

MAR 2023

52.233-1 Disputes MAY 2014

52.233-3 Protest After Award AUG 1996

52.233-4 Applicable Law for Breach of Contract Claim OCT 2004

52.237-1 Site Visit APR 1984

52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

52.242-15 Stop-Work Order AUG 1989

52.243-1 Alt I Changes--Fixed Price (Aug 1987) - Alternate I APR 1984

252.201-7000 Contracting Officer's Representative DEC 1991

252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights DEC 2022

252.203-7005 Representation Relating to Compensation of Former DoD

Officials

SEP 2022

252.204-7003 Control Of Government Personnel Work Product APR 1992

252.204-7004 Antiterrorism Awareness Training for Contractors JAN 2023

252.204-7006 Billing Instructions--Cost Vouchers MAY 2023

252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

JAN 2023

252.204-7015 Notice of Authorized Disclosure of Information for Litigation

Support

JAN 2023

252.204-7016 Covered Defense Telecommunications Equipment or Services

-- Representation

DEC 2019

252.204-7017 Prohibition on the Acquisition of Covered Defense

Telecommunications Equipment or Services -- Representation

MAY 2021

252.204-7018 Prohibition on the Acquisition of Covered Defense

Telecommunications Equipment or Services

JAN 2023

252.204-7019 Notice of NIST SP 800-171 DoD Assessment Requirements NOV 2023

252.204-7020 NIST SP 800-171 DoD Assessment Requirements NOV 2023

252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of

Terrorism

MAY 2019

252.223-7001 Hazard Warning Labels DEC 1991

252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.223-7008 Prohibition of Hexavalent Chromium JAN 2023

252.225-7001 Buy American And Balance Of Payments Program--Basic JAN 2023

252.225-7002 Qualifying Country Sources As Subcontractors MAR 2022

252.225-7048 Export-Controlled Items JUN 2013

252.225-7972 (Dev) Prohibition on the Procurement of Foreign-Made Unmanned

Aircraft Systems (DEVIATION 2020-O0015)

MAY 2020

252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006

252.243-7001 Pricing Of Contract Modifications DEC 1991

252.244-7000 Subcontracts for Commercial Products or Commercial

Services

NOV 2023

252.246-7003 Notification of Potential Safety Issues JAN 2023

252.247-7023 Transportation of Supplies by Sea JAN 2023

CLAUSES INCORPORATED BY FULL TEXT

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26, Covered Telecommunications Equipment or Services--

Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3, Offeror Representations and Certifications-

Commercial Products and Commercial Services. The Offeror shall not complete the representation in paragraph

(d)(2) of this provision if the Offeror has represented that it "does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the provision at 52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.

(a) Definitions. As used in this provision-

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause

52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or

Equipment.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract or extending or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM)

(https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services."

(d) Representations. The Offeror represents that--

(1) It [ ___ ] will, [ ___ ] will not provide covered telecommunications equipment or services to the Government in the performance of any contract, subcontract or other contractual instrument resulting from this solicitation. The

Offeror shall provide the additional disclosure information required at paragraph (e)(1) of this section if the Offeror responds "will" in paragraph (d)(1) of this section; and

(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that--

It [ ___ ] does, [ ___ ] does not use covered telecommunications equipment or services, or use any equipment, system, or service that uses covered telecommunications equipment or services. The Offeror shall provide the additional disclosure information required at paragraph (e)(2) of this section if the Offeror responds "does" in paragraph (d)(2) of this section.

(e) Disclosures.

(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded "will" in the representation in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as

OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance:…

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