A04_SOW_Waubay_Multi_Media_Exhibit_(002).docx

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7E--SD-WAUBAY NWR-WBY MULTI MEDIA EXHIBIT
Solicitation number
140FS224Q0212
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This document is a Statement of Work (SOW) for a multi-media exhibit at the Waubay National Wildlife Refuge in South Dakota. The U.S. Fish and Wildlife Service is seeking a contractor to design, fabricate, and deliver a multi-media exhibit that will provide visitors information on the refuge's wayfinding, cultural and natural history, visitor opportunities and regulations, and wildlife.

The key requirements include a wall-mounted touchscreen exhibit with a monitor/TV, listening device, and interactive screens with photos, video, maps, and text. The Service will provide draft content, photos, and a video for the contractor to incorporate. The contractor must meet accessibility requirements and submit design reviews at various completion stages. The project timeline is 15 months from award, with specific checkpoint deadlines. Pricing will be evaluated based on the contractor's understanding of the project components and ability to meet the requirements. The related federal contract opportunity has Solicitation Number 140FS224Q0212 and is issued by the U.S. Fish and Wildlife Service.

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Sol_140FS224Q0212_Amd_0001.pdf PDF
A21_SOW_Attch_1_Text_and_Photo_Outline.docx DOCX document
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Statement of Work

Statement of Work for Multi-media Exhibit Date: May 29, 2024 Project Location: Waubay National Wildlife Refuge, Waubay, South Dakota Project Title: Multi-media Exhibit U.S. Fish and Wildlife Service Project Lead (PL)

Name: Jackie Jacobson
Office: U.S. Fish and Wildlife Service, Branch of Visitor Services and Outreach
FedEx/UPS Address: 2875 36th Ave. NW
USPS Mailing Address: PO Box 302

City/State/Zip: Max, ND 58759

Phone: 701-509-0281
Email: Jackie_Jacobson@fws.gov

U.S. Fish and Wildlife Service Field Station Point of Contact (POC)

Name: Brad Johnson
Office: Waubay National Wildlife Refuge
FedEx/UPS Address: 44401 134A Street
City/State/Zip: Waubay, SD 57273
Phone: 605-947-4521
Email: Brad_Johnson@fws.gov

U.S. Fish and Wildlife Service Contracting Officer Representative (COR) Name: Diane Emmons

Office: U.S. Fish and Wildlife Service; Branch of Visitor Services and Outreach
FedEx/UPS Address: 2316 S. Lupine Street
Lakewood, CO 80228

303-503-2418 Diane_Emmons@fws.gov Statement of Work This Statement of Work (SOW) describes a general overview of the project and does not provide complete detail for finished appearance of the project. The Contractor must design and fabricate the project components in accordance with details provided in this SOW, and follow the project process, details, and performance intent of the SOW. The Contractor must ensure that all project components meet requirements of the Architectural Barriers Act and the Americans with Disabilities Act. If a conflict between any of the aforementioned rules, laws, or guidelines exists, the most stringent applies.

Overview of Project and Project Components The U.S. Fish and Wildlife Service (Service) will contract for design, fabrication, and delivery of one multi-media exhibit. The main objective for this exhibit is to provide visitors with information that pertains to Waubay National Wildlife Refuge (NWR) wayfinding (maps), cultural and natural history, visitor opportunities and regulations, wildlife species, habitats.

The project includes the design and fabrication of a multi-media exhibit with touch screen monitor/TV with central processing unit, listening device, exhibit design interface, design and order of the multi-media actions, interactive screen graphic design development, minor updates to Service-provided map files, hardware (monitor/TV), wall-mount frame or box housing with adequate ventilation, fabrication, and delivery. A DVD will be provided with a short video that will need to be converted to the correct format for showing on the system.

Upon completion of the project, project components are to be delivered to Waubay NWR at the address identified on page 1 of this SOW. Project components will be installed by the Refuge staff. The Contractor will not travel to the site during this project.

The Contractor’s Cost Proposal must include and reference all items identified in SOW. Please note that the Service will provide Flickr links or files (all public domain) for all photos. The Contractor will not search for photos.

The basis of award will be price and other factors. Factors will include:

· Contractor’s ability to demonstrate knowledge in their cost proposal submission that shows a full understanding of project components (a list of assumptions) described in this SOW.

· Contractor’s ability and expertise in developing multi-media exhibits.

· Contractor’s ability to ensure the multi-media exhibit meets accessibility requirements; include the requirements for hardware, software, reach range, captioning, etc., in the proposal.

· Contractor-provided examples of 2-3 recently completed multi-media projects

· Contractor’s ability to meet the project timeline of 15 months.

The project schedule should allow for the project to start (introductory meeting) within 3 weeks after project award. All work is to be completed no later than 15 months after project award. A Schedule of Checkpoints is located near the end of this document.

Project components include:

· Support structure – wall-mount frame or box housing with adequate ventilation; substrate to be determined by contractor.

· Hardware – monitor/TV (approximately 55”) and all associated devices necessary for interactive screens; hearing device to be used with video.

· Design of screen saver with photos and title, interactive screens with photos, video, maps, and brochures, and text. Draft information is provided by the Service; number of interactive screens is subject to change as the flow of the exhibit develops.

· Conversion of DVD to correct file format; development of closed captions for video; credits for video and all photos.

· Updates to map files (Service will provide existing files from recently designed brochures); Contractor may need to create a general map that shows the Lake Traverse Reservation boundary and proximity of Refuge.

· Accessibility requirements – Architectural Barriers Act and Americans with Disabilities act Specific Description of Project Components The multi-media exhibit will be mounted on a wall in the visitor center. An electrical outlet is available below the planned location.

The structure that supports the monitor/TV should have a sleek, slim, and modern appearance.

A Word document that includes a draft flowchart for the interactive screens is included as Attachment 1 to this SOW. Photographs, video, maps, and draft text is also included here. The Contractor’s expertise will inform the final design and flowchart of interactive screens. Please note that the number of proposed screens, actions, photographs and text amount may change during reviews.

This exhibit should allow for future expansion, insertion(s) of new photographs and updated brochures, future videos, etc. The staff should be able to make these changes as needed.

Items Provided by the Service The following items specific to this project will be provided by the Service PL or field station POC:

· Draft text for titles and body copy on each screen; draft labels and captions for photos to be used as a starting point for developing interactive screens.

· Flickr links and files for photos to be used (all public domain).

· Video on DVD; copyright permissions.

· Existing digital map files and brochure files.

· Space on wall and electrical outlet near the multi-media exhibit.

Work to be Performed by the Contractor Below is a list of the work to be performed by the Contractor.

Meetings The Contractor will schedule, host, and facilitate the initial post-award (introductory) meeting and all subsequent design review meetings with the Service. The Contractor will write and share meeting notes that summarize the discussion and assigned action items and send these to the Project Lead (PL) within one week of each meeting.

Project Schedule The Contractor will produce a detailed project schedule that lists all required meetings, submittals, fabrication, delivery, inspection by Service, close-out submittals, and invoicing schedule. Development and review times (# of weeks), and actual dates, must be identified (please use the Project Schedule of Checkpoints located near the end of this SOW as a guide). The initial project schedule should be submitted to the PL with the introductory meeting notes and updated and resubmitted with new dates with each submittal.

Content Development Text - The Contractor will start with Service-supplied draft text and finalize all text after incorporating text edits as directed by the Service. The Contractor will use an interpretive writing style that helps the audience make intellectual and emotional connections to the resource.

Photographs – The Contractor will use photos that are provided by the PL. The contractor must inform the PL if photographs are not the appropriate size and resolution for the project so photos can be replaced by the PL. The Contractor is NOT responsible for photo search.

Illustrations – No illustrations will be used.

Maps - The Contractor will modify/update existing map graphics as needed. A map of North Dakota and South Dakota, showing the Lake Traverse Reservation, including Waubay National Wildlife Refuge, may need to be created.

Conversion of DVD – A DVD will be provided with a short video that will need to be converted to the correct format for showing on the system.

Support Structures – The Contractor will design, fabricate, and provide all supports, housing, and hardware necessary for the multi-media exhibit.

Submittals The following design submittals must be provided to the PL for review: concept (10%); design development 1 (35%); design development 2 (65%); pre-final (95%); and final (100%).

Submittals should be provided to the PL in PDF (graphic design and graphics list) and Microsoft Word (text) via email, Box or FTP site (Dropbox is not acceptable). A hard copy of the graphic design should also be sent to the PL and station POC listed on page 1.

Fabrication The Contractor will fabricate the support structure/wall-mount frame or box housing with ventilation. All mounting hardware must be provided.

Delivery The multi-media exhibit must be packaged to withstand the shipping method used to deliver the project components to the field station. Contractor must coordinate with PL in advance of shipping to ensure staff will be available to accept delivery on the scheduled day.

Installation Service staff will complete the installation.

Closeout Package At project closeout, the Contractor will provide the following items to the PL via Email, Box, or FTP site:

· Final digital files for all interpretive media in PDFX and in native file format, including links and document fonts.

· As-built drawings for support structures and actual installed support structures

· Photo rights paperwork - signed releases, licenses, and/or agreements

· Instructions for maintenance, mounting, and installation.

· Warranty information Schedule of Checkpoints The introductory meeting will occur within 3 weeks after project award. All work is to be completed within 15 months of project award.

Checkpoint
Who/Deliverable
Schedule
Introductory meeting
Contractor, PL, POC
Day 1
Introductory meeting notes and schedule
Contractor
1 week
Introductory meeting notes and schedule review
Service
1 week
Concept design development (10% phase)
Contractor
5 weeks
Concept design review
Service
3 weeks
Design development 1 (35% phase)
Contractor
5 weeks
Design development 1 review
Service
3 weeks
Submit invoice after Service accepts Design development 1 (30% of contract total)
Contractor
-
Design development 2 (65% phase)
Contractor
5 weeks
Design development 2 review
Service
3 weeks
Pre-final design development (95% phase)
Contractor
3 weeks
Pre-final design review
Service
3 weeks
Submit invoice after Service accepts pre-final design (30% of contract total)
Contractor
-
Final design development (100% complete)
Contractor
2 weeks
Final design review
Service
2 weeks
Fabrication sample (at 25% completion)
Contractor
3 weeks
Review operation of multi-media exhibit via Zoom
Contractor leads
1 weeks
Submit invoice after Service accepts review of operation of multi-media exhibit via Zoom (15% of contract total)
Contractor
-
Fabrication
Contractor
8 weeks
Shipping
Contractor
2 weeks
Inspection
Service
1 week
Close-out
Contractor
1 week
Submit invoice after Service accepts Close-out (25% of project total)
Contractor
-

Invoicing Requirements At a minimum, invoice must include the invoice date; period for which services were provided; contract number, order price; current invoice amount; and remaining project balance. Contractor will submit invoices to the PL for approval, prior to uploading to the Invoice Processing Platform (IPP) at https:/www.ipp.gov.

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