915-ATT_State+Contract+Summary-Updated.docx

DOCX document 39 KB Posted

Attached to
Cell Phones - Wireless Communication and Equipment (NASPO ValuePoint)
Contract number
915-ATT
Issued by
North Dakota

About this file

This document is a state contract summary for wireless communication services and equipment, established by North Dakota and involving AT&T as the primary contractor. The contract (Number 915-ATT) is a cooperative purchasing agreement that extends to North Dakota State Colleges and Universities, K-12 schools, city, county, local governments, and nonprofit organizations established on behalf of public entities. Additional wireless service providers include Verizon and T-Mobile USA, with varying subcategory access for different governmental and institutional users.

The contract covers wireless communication services, mobile devices, and related technological solutions across multiple subcategories including fleet management, mobile device management, workforce management, field service management, mobile data collection, traffic management, IoT management, and enterprise messaging. Service discounts are structured with 25% for government agencies and 17% for employees through AT&T, with similar tiered discounts from Verizon and T-Mobile. The contract includes provisions for device trade-in/buy-back programs, 30-day equipment trials, and flexible ordering with no minimum purchase requirements. Early termination policies are specified, with most providers waiving fees for government lines except under specific circumstances.

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Text version

STATE CONTRACT INFORMATION

State Contract Name:
Cell Phones - Wireless Communication and Equipment
State Contract Number:
915-ATT
Contractor:
AT&T

4393 S. Riverboat Rd.

Suite 400 Salt Lake City, UT 84123 Contact: Bethani Cross (Contract Rep) 214-679-9053 NASPOContract@att.com

Website:
AT&T Official Site | Our Best Wireless & Internet Service
State Contract Administrator:
Sara Bilden

701-328-0819 sbilden@nd.gov

CONTRACT INTRODUCTION

The contract is for wireless communication services and equipment (please note that iPad/tablets can also be purchased off State contract 022). Accessories can be purchased outside of this contract, following procurement thresholds.

AT&T and Verizon offer a limited number of wireless solutions. See the detailed listed below for details about the subcategories.

· AT&T-

· Open to all - subcategory A

· Open only to ITD – subcategory J

· Open but excludes all State Agencies – subcategories B and C

· Verizon-

· Open to all – subcategories A, D thru G, I, J and M

· Open but excludes all State Agencies except ITD – subcategory B, C, and N

COOPERATIVE PURCHASING

This contract is a cooperative purchasing contract established pursuant to North Dakota Century Code Sections 15.1-09-34(1)(k), 54-44.4-13, and 54-59-18. Though not a party to this contract, North Dakota State Colleges and Universities, K-12 schools, city, county, and local governments and nonprofit organizations established on behalf of public entities may purchase commodities and services under this contract.

MANDATORY

This is a mandatory state contract. If this state contract does not meet your needs, submit a SFN 54202 Contract Exemption Form for approval by the Contract Administrator using the Purchasing Work Request system or email. Procurement procedures apply if agencies elect to not use an optional state contract.

ORDERING INFORMATION

The contract allows for other agencies to join; however, it is important to the note the following:

· Government agencies/entities – Contact the representative listed on the State contract website.

· Personal lines of service – Visit your local store. Ask for the State of ND rates, you will be asked to show a State ID as proof of employment.

Service Discounts Service Discounts are offered to both government agencies/entities and employees (excluding netbooks/tablets/iPad devices). See percentages below.

Government Agency / Entity
Employee
AT&T
25%
17%
Verizon
23%
18%
T-Mobile USA
16%
Up to 33%
For employee personal use, you must activate first by calling 877-347-2127

Trade-In / Buy-back Programs:

· The State has entered into a device (including phones, iPads, and hotspots) buy-back program with Verizon, which will result in a credit on your account if Verizon accepts the item. Agencies can trade one device for the purchase (including cell phones that are deeply discounted or free) of another device. If agencies have additional devices, but do not plan to purchase an equal amount to what is being traded, State Surplus Property must approve the additional devices before submitting to Verizon for a buy-back. Each account must sign the file titled “Agency Agreement for Device Trade in Program.”

· AT&T— they do not offer an actual buy-back program. Due to State Surplus law, agencies are not allowed to participate in their offering unless approved by State Surplus.

Trial Program:

AT&T and Verizon will allow users of service to test equipment/service for up to 30 days. User may be responsible for any charges associated with the respective service during that time. Equipment availability may be limited for testing.

T-Mobile USA offers a demo program called Vienna for smaller trials for two-week periods with extensions up to four weeks. Typically, they allow 2 to 4 participants for trials, but there is some flexibility. If a larger trial is needed, they are willing to design a managed trial that meets the needs of a larger audience on a case-by-case basis.

Freight and F.O.B. Point:

Deliveries will be F.O.B. to any North Dakota destination with freight included in the price of the products if purchasing the minimum order amount (listed below). None of the vendors have minimum order amounts. Title will pass to Purchasing Agency upon delivery to the specified destination.

Cancellation of Wireless Services:

· AT&T and Verizon will not charge any early termination fees for government lines of service unless a line is being terminated in the first six (6) months of activation AND is being switched/ported to another carrier. Early termination fees apply for lines purchased by employees under the discount program.

· T-Mobile USA will not charge an early termination fee. Users and employee accounts can cancel within 30 days of activation- contract account rep for additional details on what is required if you termination during this period.

Subcategory Details:

Item
Application
Definition
A
Fleet Management
Allows the management of tasks associated with managing a fleet of vehicles through the use of telematics or remote sensing devices.
B
Mobile Device Management

/Enterprise Mobility Management (MDM/EMM) Mobile device management/enterprise mobility management (MDM/EMM) are solutions IT organizations use to manage and support end users’ mobile devices, applications and data, and to enforce enterprise security policies.

C
Mobile Integration/Mobile Substitution Solutions
Network-based solutions that allow the integration of a user’s mobile device and a desk phone and provide a number of other business-oriented features.

As a minimum, solutions meeting this criteria will provide:

· Single Number Reach or the ability for a user to be reached at a single business telephone number.

· Calls to that single telephone number would ring at both the user’s desk phone or mobile device either through simultaneous and/or sequential ringing.

· Single Voicemail Box for calls to that single business number.

D
Workforce Management
Workforce management solutions are systems that organizations use to manage personnel who are mobile or regularly operate outside of a fixed office or work location. Functions typically include supervisory monitoring, time and attendance tracking, enforcing pay/workforce rules, scheduling, planning, task management,

capacity planning, budgeting, forecasting, and other related functions

E

Field Service Management Systems that support the management of field service operations typically managing service orders, dispatching technicians, work planning, route optimization, time recording, maintenance data collection/analysis and other related functions.

F

Mobile Data Collection/Mobile Forms

A solution(s) that allow mobile users with cellular-equipped tablets or smartphones to collect data and possibly other information (e.g. pictures, videos, audio notes, locations, etc.), which is then sent over the cellular network to a cloud storage facility from which it can be accessed or downloaded by the customer.

G
Traffic Management and Intelligent Transport Systems

(ITS)

Systems implemented by local governments to manage the flow of vehicle and potentially pedestrian traffic to reduce congestion, improve efficiency, reduce energy waste, improve safety and optimize road utilization.

I
Public Safety Systems
Open, but excludes all State Agencies except ITD
J
IoT Management
Solutions to monitor, manage and maintain networks of Internet of Things (IoT) devices. Functions might include maintaining inventory, monitoring health/performance, measuring utilization, security maintenance, diagnostics and troubleshooting, downloading software/firmware updates, executing remote commands (e.g. turn off/on, reboot, etc.), logging/reporting, and other related functions.
M
Enterprise Messaging
A messaging solution offered as an alternative to traditional SMS/MMS and offering enterprise-grade security, archiving, and retrieval geared for the messaging requirements of organizations with stringent security requirements.
N
Secure LAN Access
A cellular wireless service providing a secure end-to-end virtual private network (VPN) type connection between a mobile device and to the customer’s local area network

(LAN).

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File details come from the government source that posted it. Updated .