SATPC0041514 Tab 04 4A SOW.pdf
PDF 175 KB Posted
- Attached to
- FY26 Service Contract for JEOL IT710HRLV
- Solicitation number
- 80NSSC26936463Q
About this file
This is a Statement of Work for maintenance services on a JEOL JSM-IT710HR/LV Scanning Electron Microscope, Serial Number MP1366000050005, including all stage navigation systems, scopes, and detectors (specifically the Oxford Instruments EDS and EBSD detectors). The contractor shall provide up to two planned preventive maintenance inspections over the contract term, which include complete system checkout, system lubrication, electrical/mechanical/vacuum maintenance, column alignment, and repair parts such as apertures and scintillators. Modifications, repairs, and adjustments shall be made to correct deviations from manufacturer specifications due to normal usage, with major parts coverage applicable to the current configuration included. Component exchange or modification may be performed when in the Government's best interest and approved by the Contracting Officer or Contracting Officer's Representative (COR).
In addition to scheduled maintenance, the contractor shall provide unlimited emergency service visits and unlimited technical phone support at no additional cost during regular business hours (8:30 a.m. to 5:00 p.m.), with best-effort response within two working days for instrument breakdowns. All services must be performed by factory-trained service engineers and include labor, travel, living expenses, and replacement of worn or defective components. Parts not covered under the contract include filaments, x-ray crystals, fluorescent screens, detectors, camera film boxes, burnt CRTs, Wehnelt assemblies, consumables, specimen exchange tools, specimen holders not listed on the JSA, and any components damaged through abuse, misuse, accident, or unauthorized modifications. The Government may perform basic maintenance such as aperture and o-ring cleaning/replacement and may attempt simple repairs under telephone direction by the contractor.
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Text version
Statement of Work
The Contractor shall provide maintenance to maintain original equipment performance specifications for the JEOL JSM-IT710HR/LV SCANNING ELECTRON MICROSCOPE SN:MP1366000050005, including all applicable stage navigation systems, scopes, and detectors (including the Oxford Instruments EDS and EBSD detectors).
The Contractor shall provide up to two (2) planned preventive maintenance inspections over the term of the contract. The planned preventive maintenance inspections shall include:
1. Complete system checkout.
2. System lubrication.
3. Electrical, mechanical, and vacuum maintenance.
4. Column alignment.
5. Repair parts including apertures and scintillators
Modifications, repairs, and/or adjustments shall be made to correct deviations from the manufacturers stated performance when necessary due to normal usage in accordance with the manufacturer’s instructions. Major parts coverage applicable to current configuration shall be included. The Contractor shall exchange or modify components when in the best interest of the Government and approved by the Contracting Officer or Contracting Officer's Representative
(COR).
In addition to the regularly scheduled maintenance visits, the Contractor shall provide unlimited emergency service visits and unlimited technical phone support at no additional cost during regular business hours (8:30am - 5:00 pm). In the case of breakdowns making the instruments inoperable, the Contractor shall make their best effort to respond within two (2) working days after the request for service from the Contracting Officer or Contracting Officer's Representative
(COR).
The Government may conduct basic maintenance such as cleaning/replacing apertures and o-rings. Also, the Government may choose to attempt simple adjustments or repairs under telephone direction by the Contractor when it is in the Government's best interest to quickly correct problems, however successful repairs remain the Contractor's final responsibility.
All services shall be performed by factory-trained service engineers.
Service shall include, labor, travel, living expenses, and replacement of all worn or defective components with exception of those listed below:
Parts not covered: filaments, x-ray crystals, fluorescent screens, detectors, camera film boxes, burnt CRTs, Wehnelt assemblies, consumables, specimen exchange tools, and specimen holders not listed on the JSA. As well as components, accessories, and parts damaged through abuse, misuse or accident or those modified without prior written approval.
File details come from the government source that posted it. Updated .