DRFP 80KSC027R0001 J Attachments.pdf

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SIMO DRAFT RFP NO. 80KSC027R0001 ATTACHMENT J-01

SPACEPORT INFRASTRUCTURE MAINTENANCE AND

OPERATIONS (SIMO)

ATTACHMENT J-01

PERFORMANCE WORK STATEMENT

SIMO DRAFT

RFP NO. 80KSC027R0001 ATTACHMENT J-01

Table of Contents

1.0 Contract Management

1.1 Contract Overview

1.1.1 Core Work

1.1.2 Indefinite Delivery Indefinite Quantity (IDIQ) Work

1.1.3 General

1.2 Business Operations

1.2.1 Requirements

1.2.2 Qualifications

1.2.3 Maintenance

1.2.4 Operations

1.2.5 Reporting

1.2.6 Meetings

1.3 Export Control

1.3.1 Requirements

1.3.2 Qualifications

1.3.3 Maintenance

1.3.4 Operations

1.3.5 Reporting

1.3.6 Meetings

1.4 Protective Services Management

1.4.1 Requirements

1.4.2 Qualifications

1.4.3 Maintenance

1.4.4 Operations

1.4.5 Reporting

1.4.6 Meetings

1.5 Emergency Management

1.5.1 Requirements

1.5.2 Qualifications

1.5.3 Maintenance

1.5.4 Operations

1.5.5 Reporting

1.5.6 Meetings

1.6 Safety and Health

1.6.1 Requirements

1.6.2 Qualifications

1.6.3 Maintenance

1.6.4 Operations

1.6.5 Reporting

1.6.6 Meetings

1.7 Quality

1.7.1 Requirements

1.7.2 Qualifications

1.7.3 Maintenance

1.7.4 Operations

1.7.5 Reporting

1.7.6 Meetings

1.8 Environmental Management

1.8.1 Requirements

1.8.2 Qualifications

1.8.3 Maintenance

1.8.4 Operations

1.8.5 Reporting

1.8.6 Meetings

1.9 Energy and Water Conservation

1.9.1 Requirements

1.9.2 Qualifications

1.9.3 Maintenance

1.9.4 Operations

1.9.5 Reporting

1.9.6 Meetings

1.10 Facility Management

1.10.1 Requirements

1.10.2 Qualifications

1.10.3 Maintenance

1.10.4 Operations

1.10.5 Reporting

1.10.6 Meetings

2.0 Work Management

2.1 Work Control

2.1.1 Requirements

2.1.2 Qualifications

2.1.3 Maintenance

2.1.4 Operations

2.1.5 Reporting

2.1.6 Meetings

2.2 Maintenance Support Request Processing

2.2.1 MSR Requirements

2.2.2 Qualifications

2.2.3 Maintenance

2.2.4 Operations

2.2.5 Reporting

2.2.6 Meetings

2.3 Outage Coordination and Processing

2.3.1 Requirements

2.3.2 Qualifications

2.3.3 Maintenance

2.3.4 Operations

2.3.5 Reporting

2.3.6 Meetings

3.0 FSEU Maintenance and Operations

3.1 Requirements for All FSEU

3.1.1 General Requirements

3.1.2 General Operations

3.1.3 General Preventative Maintenance

3.1.4 General Reactive Maintenance

3.2 System Overviews

3.2.1 Control and Monitoring Systems

3.2.2 Power Systems and Lightning Protection

3.2.3 Fire And Protective Systems

3.2.4 HVAC and Compressed Air

3.2.5 Elevators and Chairlifts

3.2.6 Plumbing

3.2.7 Water Distribution

3.2.8 Wastewater Collection and Pre-Treatment

3.2.9 Stormwater Infrastructure

3.2.10 Facility Interiors and Exteriors

3.2.11 Structures and Towers

3.2.12 Transportation Infrastructure

3.2.13 Landfill, Borrow Pit And Disposal Services

3.2.14 Heavy Equipment

3.3 Meetings

3.4 Enabling Logistics

3.4.1 Requirements

3.4.2 Qualifications

3.4.3 Maintenance

3.4.4 Operations

3.4.5 Reporting

3.4.6 Meetings

3.5 CAD Drafting Services

3.5.1 Requirements

3.5.2 Qualifications

3.5.3 Maintenance

3.5.4 Operations

3.5.5 Reporting

3.5.6 Meetings

4.0 Technical Support Services

4.1 Configuration Management

4.1.1 Requirements

4.1.2 Qualifications

4.1.3 Maintenance

4.1.4 Operations

4.1.5 Reporting

4.1.6 Meetings

4.2 Real Property Accountability

4.2.1 Requirements

4.2.2 Qualifications

4.2.3 Maintenance

4.2.4 Operations

4.2.5 Reporting

4.2.6 Meetings

4.3 Space Utilization

4.3.1 Requirements

4.3.2 Qualifications

4.3.3 Maintenance

4.3.4 Operations

4.3.5 Reporting

4.3.6 Meetings

4.4 Activation and Turnover

4.4.1 Requirements

4.4.2 Qualifications

4.4.3 Maintenance

4.4.4 Operations

4.4.5 Reporting

4.4.6 Meetings

4.5 GIS, Site Planning, Excavation, and Survey Support Services

4.5.1 Requirements

4.5.2 Qualifications

4.5.3 Maintenance

4.5.4 Operations

4.5.5 Reporting

4.5.6 Meetings

4.6 Information Technology

4.6.1 Requirements

4.6.2 Qualifications

4.6.3 Maintenance

4.6.4 Operations

4.6.5 Reporting

4.6.6 Meetings

5.0 Enterprise Logistics Services

5.1 Center Logistics Services

5.1.1 Requirements

5.1.2 Qualifications

5.1.3 Maintenance

5.1.4 Operations

5.1.5 Reporting

5.1.6 Meetings

5.2 Property Management

5.2.1 Requirements

5.2.2 Maintenance

5.2.3 Qualifications

5.2.4 Operations

5.2.5 Reporting

5.2.6 Meetings

5.3 Disposal Management

5.3.1 Requirements

5.3.2 Qualifications

5.3.3 Maintenance

5.3.4 Operations

5.3.5 Reporting

5.3.6 Meetings

5.4 Transportation Management

5.4.1 Requirements

5.4.2 Qualifications

5.4.3 Maintenance

5.4.4 Operations

5.4.5 Reporting

5.4.6 Meetings

6.0 Exploration Ground Systems (EGS) Operational Support

6.1 Requirements

6.1.1 Operations

6.1.2 Maintenance

6.1.3 Technical Support

6.1.4 Reporting

6.1.5 Meetings

7.0 IDIQ Work

7.1 IDIQ Work Requirements

7.1.1 Requirements

7.1.2 Qualifications

7.1.3 Maintenance

7.1.4 Operations

7.1.5 Reporting

7.1.6 Meetings

8.0 Data Requirements

9.0 Performance Standards

SIMO RFP NO. 80KSC027R0001 ATTACHMENT J-01

1.0 Contract Management

1.1 Contract Overview

The purpose of the Spaceport Infrastructure, Maintenance, and Operations (SIMO) contract is to provide spaceport operations and facilities support services, including management of National Aeronautics and Space Administration (NASA) facilities, infrastructure, and utilities primarily at Kennedy Space Center (KSC), Cape Canaveral Space Force Station (CCSFS), and Wallops Flight Facility; coordination of spaceport operations and facility usage by NASA and other spaceport customers; and enterprise logistics services.

KSC is a multi-user spaceport for crewed and uncrewed launches supporting NASA, United States Air Force (USAF), United States Space Force (USSF), other government agencies, and commercial customers (hereinafter “customers”). Accordingly, services required by this performance work statement (PWS) must be provided 24 hours a day, seven days a week.

The primary objectives for the Contractor are to:

Provide safe and reliable maintenance and operations of Facilities, Systems, Equipment, and Utilities (FSEU) and enterprise logistics services to support the multi-user spaceport;

Provide efficient and effective responses to the concurrent needs of multiple customers;

Maintain effective safety and occupational health management programs and plans that prioritize safety (i.e., ensure that safety is EVERYONE’S responsibility).

1.1.1 Core Work

Core Work is the baseline recurring work required under this contract and includes, but is not limited to, the following:

1.0 Contract Management

4.0 Technical Support Services

5.0 Enterprise Logistics Services

Work performed within “Requirements,” “Qualifications,” “Operations,” “Reporting,” and “Meetings” subsections that require continuous presence of Contractor personnel

Planning Rough Order of Magnitude (ROM) for all Electronic Work Requests (EWRs)

1.1.2 Indefinite Delivery Indefinite Quantity (IDIQ) Work

IDIQ work consists of work within the scope of the contract which cannot be adequately defined in advance for inclusion with core work and which is subject to the issuance of task orders (TOs) as specified in the contract. IDIQ work includes:

Maintenance Support Requests (MSRs):

All work performed under “MSR Requirements” and “Maintenance” subsections, including “Preventative Maintenance” and “Reactive Maintenance”

3.4 Enabling Logistics

3.5 CAD Drafting Services

7.0 IDIQ Work (Non-core work within the scope of the contract)

IDIQ work is scheduled in accordance with the SIMO Preventive Maintenance Forecast and through the issuance of Government- or Contractor-initiated MSRs, pre-priced catalog items, and fully negotiated task orders via NASA’s Electronic Work Request System (EWRS). MSRs are categorized by estimated hourly ranges to execute work types (e.g., Repairs, Trouble Calls, Service Requests) and the Contractor is responsible for accurately estimating work (i.e., identifying the appropriate MSR category) and associated materials and supporting services.

Reclassification of work and extensions in timeframes are subject to approval by the Contracting Officer’s Representative or Technical Management Representative. Refer to PWS Section 2.1, Work Control for more information.

1.1.3 General

1. A glossary of terms, system descriptions, and list of acronyms used in this PWS are located in Appendix J-01-01, Glossary, System Descriptions, and Acronyms. Terms referenced from the glossary are bolded in this document (not an exhaustive list).

2. Tech Exhibits referenced in the PWS are located in Appendix J-01-02, Tech Exhibits List.

3. Compliance documents are located in Appendix J-01-03, Compliance Documents.

4. Data Requirements List (DRL) and Data Requirements Descriptions (DRDs) dictated in the PWS are contained in Appendix J-01-04, Data Requirements List.

5. This PWS contains requirements for timeliness, quality, and business practices.

Contract management and business operations, performance, safety and health, and environmental management are key areas the Government has identified that will be monitored and addressed in accordance with a Deduction Schedule (see Attachment J- 02, Deduction Schedule).

6. Throughout this PWS, the term “assigned FSEU” applies to the Contractor’s maintenance and operations (M&O) responsibility for FSEU, as identified in the following:

Tech Exhibit 3.1-1, Operations, Maintenance, Engineering, User (OMEU); and

Tech Exhibit 3.1-2, FSEU Asset Reference List.

7. In addition, the term “assigned” applies to FSEU that the Contractor has temporarily turned over (reference PWS Section 4.4, Activation and Turnover) to the Government for modification, repair, or as part of new construction. In the case of new construction, the Government will identify those FSEU for turnover upon completion of the new construction.

8. Other NASA contracts are referenced throughout this PWS. Requirements in this PWS concerning other NASA contracts also apply to any successor contracts regardless of contract reconfiguration or restructuring of requirements. Further, requirements in this PWS involving Government-furnished applications apply to successor applications.

1.2 Business Operations

The Contractor shall:

1.2.1 Requirements

1. Develop and maintain comprehensive and effective safety and health, quality, and environmental programs in accordance with applicable requirements, PWS sections

1.6 through 1.9, and associated DRDs.

2. Provide quality and on-time products and services conforming to contractual requirements. Ensure all work is performed completely, correctly, within schedule, and in a safe manner.

3. Appoint a full-time, on-site program manager that is dedicated to this contract and responsible for the day-to-day operations of the Contractor. The program manager shall be authorized to make decisions regarding this contract on behalf of the Contractor.

4. Provide a qualified workforce (includes any requisite training, certifications, and licenses) to meet contractual requirements.

a. Ensure workforce recognition of job hazards.

b. Utilize available Government-furnished training as stated in Attachment J-13, Government-Furnished Training. All other training shall be provided by the Contractor.

5. Develop and maintain a Training and Certification Plan (reference DRD 1.2-04, Personnel Certification, Licenses, and Training Plan and Report) within the Government contract management portal. New workforce certifications must be obtained within 180 days of contract commencement. Long-lead certifications must be included in the plan with date that required certifications will be obtained by each employee.

6. Ensure cooperative behavior, effective business relations, and customer satisfaction at all levels of the organization.

7. Communicate the requirements of this PWS to the workforce to facilitate an accurate understanding of requirements.

8. Provide timely, accurate, and thorough responses to the Government’s requests for information (e.g., cost, technical, and schedule). Prepare for required meetings and provide appropriate support to provide accurate answers and make decisions for the Contractor. This includes Government Planning, Programming, Budget, and Execution (PPBE) and phasing plan development.

9. Notify the Contracting Officer and Contracting Officer's Representative (COR) of any denial of access that could adversely impact other contractors, on-going processing, or operations.

10. Ensure all applicable federal and state codes, standards, regulations, policies, laws, directives, industry standards and other requirements are met in the performance of work.

11. Unless otherwise specified elsewhere in the PWS, adhere to work processes specified in NASA/KSC Technical Documentation (TechDoc) system.

a. Update all work processes within six months of the contract’s effective date.

Maintain these processes, or where warranted, develop and maintain new processes for improved effectiveness and efficiency. Review these work processes for continued applicability as required, and not less than annually.

Release new or updated processes into NASA/KSC TechDoc system per PWS Section 4.1, Configuration Management. Notify the COR and Technical Management Representative(s) (TMRs) of any content changes or new processes.

b. Such technical and process documents shall not have the Contractor’s company name and logo, nor proprietary wording, nor personnel names (except when signatures are required, or when approved by the COR). Note: Instead of Contractor’s company name, use “SIMO Contractor”, and instead of individual personnel names, use the position titles. The Government retains all rights to requested technical and process documents developed under this contract. Technical and process documents developed under this contract may be disclosed to competing Offerors in future re-competitions.

12. Develop and implement a risk management approach for identifying, analyzing, tracking, controlling, documenting, communicating, and mitigating risks in accordance with NPR 8000.4, Agency Risk Management Procedural Requirements, and in accordance with DRD 1.2-12, Risk Management Plan.

13. Ensure on-site Contractor personnel data is maintained in the NASA Self Service Management Tool (SSMT). Ensure that data is complete and accurate.

14. Create and maintain a contract organizational chart with all functions and employees included on the Government contract management portal.

15. Manage, track, and report all work using customer identifiers as identified in Tech Exhibit 1.2.1-1, Customer Identifiers. Update and maintain customer identifiers as directed by the COR.

16. Manage and prioritize electronic work requests (EWRs) to ensure the total maintenance budget for each core customer is not exceeded, and make recommendations (e.g., deferred maintenance (DM) or Task order) to ensure sufficient maintenance budget is available throughout each contract year.

17. Provide near real-time reporting via the Government contract management portal (reference PWS Section 4.6.1 No. 12) of the running total of MSRs to include the respective allowable services and materials per customer; executed and in-progress MSRs by work type; and respective maintenance budget. Generate separate invoices for each CLIN.

18. Establish a shared material cost pool with clear methods for allocating the cost of materials that are purchased in bulk and then used to execute MSRs for different customers. Provide monthly collection, distribution, and cost pool reporting of cost pool charges in accordance with DRD 1.2-10, Shared Materials Cost Pool Analysis Report.

19. Reconcile all data contained in the DRDs prior to delivering the DRDs to the Government.

20. Provide query capability for all financial information via the Government contract management portal.

a. Query datasets shall be compatible with Microsoft products.

b. Ensure consistency of cost query results within the Government portal and the financial management system for invoicing.

c. Enable query filters to include at a minimum, Task order, CLIN, government fiscal year, month, customer identifier, MSR type, work order number or equivalent (including description), facility number, work types, and tier designations.

21. Archive and reproduce all historical financial data for the duration of the contract.

The Contractor shall extract and transfer information contained in the financial management system to the Government at the end of the contract. The information shall be delivered in a format readable by Microsoft Office software products.

22. Exercise its best efforts and cooperation to affect an orderly and efficient transition to the successor contractor(s). Provide all contract-required reporting, Computerized Maintenance Management System (CMMS), and other data as required by the Contracting Officer to ensure transition success. Perform contract phase-out activities to include (not an exhaustive list) communicating the status of any procurements, work in process, and frustrated receipts with the successor contractor to facilitate an effective phase-in for the follow-on effort and ensuring minimal operational impacts when preparing for transition of all activities to the successor contractor.

23. Provide on-site, dedicated, project manager(s) and associate project manager(s) to provide oversight of projects, assist with scope definition and project estimating, and ensure Task Plans are submitted in accordance with the respective performance standard (PWS Section 9.0, Performance Standards).

24. Ensure the COR and TMR have access to Contractor-developed documents that are released into NASA/KSC TechDoc System. Provide the COR and TMR access to Contractor-developed documentation (e.g., completed maintenance reports or forms) that may not be released into NASA/KSC TechDoc System, contained within the Government contract management portal, or documented in other Government accessible applications (e.g., CMMS).

25. Provide the CO with a monthly Purchase Order report in accordance with DRD 1.2- 13, Hazardous Material Purchase Order Report.

26. Appoint a Small Business Liaison Officer to administer the Contractor’s subcontracting program under the contract to include small business outreach and utilization in accordance with DRD 1.2-07, Small Business Participation Data Report.

27. Provide the number of 3rd step labor grievances and arbitrations, and a summary of each when requested by the CO or COR.

1.2.2 Qualifications

1. Ensure 50 percent of Project Managers possess and maintain a Project Management Professional (PMP) certification while 50 percent of Associate Project Managers possess and maintain Certified Associate in Project Management (CAPM) from the Project Management Institute (PMI).

2. Ensure each project manager participates in at least 40 hours of project management related training biennial (every two years). Project management related training shall include risk management and best practices.

1.2.3 Maintenance

This section intentionally left blank.

1.2.4 Operations

1.2.5 Reporting

Develop and maintain an electronic Task Order Master Schedule via the Government contract management portal. The schedule shall display progress against the initial schedule and be updated weekly to accurately indicate the progress of work and task plans in development. Each project shall also include weekly notes on the status of the work. Distribute to the customers, as requested, at their respective Integration Review Board (IRB) Meeting. Report project status and potential impacts to performance or operations at mission readiness reviews.

1.2.6 Meetings

Frequency Duration Meeting Description Attendees

Weekly 1 hour Contract Management Meeting.

Discuss contractual matters, concerns with any core or task order work, and plan any corrective actions as needed.

Requirement: Develop and Direct.

Contracting Officer and

COR.

Contractor representatives from program management, finance, and contracts.

Other representatives invited as necessary.

Bi-weekly 1.5 hours Task Plan Technical Interchange Meeting.

Present task plan development status, discuss submitted task plan status, and any related technical risks and issues.

Contracting Officer, COR, and TMRs.

Contractor representatives from Project Management and Contracts.

Monthly – Meeting completed before invoice submittal

1 hour Financial Review Meeting.

Review financial expenditures on each CLIN with each customer identified in Tech Exhibit 1.2.1-1 Customer Identifiers, as well as entire contract expenditures with SI.

COR, Customer representative(s), and Contractor representatives from business, financial, and procurement offices.

Monthly 2-hour Surveillance Review Meeting.

Discuss the Contractor’s performance during the prior month. As a minimum requirement, surveillance reviews shall address work performance against performance standards; TO status and milestone progress (approved and new requests); NASA/KSC TechDoc System and other documentation release updates;

configuration management status updates and audit findings; and any concerns that the Government or Contractor deem important.

COR, and TMRs.

Contractor Program Manager and representatives from each Functional Area, Finance, and Contracts.

Quarterly 1.5 hours Program Management Status Review.

Present overall contract status including any significant initiatives, issues, and concerns, with an emphasis on launch readiness and mission support; safety and health; business management and cost control; process improvements and innovations;

infrastructure condition and maintenance activities; short- and long-range planning;

status of updated work processes; status of current year’s Annual Work Plan (AWP) development and maintenance work plan element actuals compared to the AWP estimates for previous year budget; and any other items of current interest.

SI Directors, OP Directors, Contracting Officer, COR, and TMRs.

Contractor Program Manager and representatives from each Functional Area, Finance, and Contracts.

Monthly 2.5 hours Small Business Joint Counseling Sessions

Support small business utilization and outreach.

Requirement: Participate

Small Business Liaison Officer. Other representatives invited as necessary.

Monthly 1 hour KSC Prime Contractor Board Meeting outreach.

Bi-annual 4 hours KSC Prime Time outreach. Attend matching-making sessions/one-on-one meeting with small businesses.

Annual 2 days NASA Office of Small Business Programs Premier Event (LIFT)

Support small business outreach and utilization.

1.3 Export Control

1.3.1 Requirements

1. Coordinate with the NASA KSC Center Export Administrator (CEA) and/or NASA KSC Export Control Office (ECO) to request the export classifications under the Export Administration Regulations (EAR) and/or International Traffic in Arms Regulations (ITAR). Mark documentation with the appropriate clause obtained from the KSC ECO.

2. Coordinate with the NASA KSC CEA and/or NASA KSC ECO to request a license, or a license exception or exemption, when there is a requirement to export. Coordinate with the NASA KSC ECO, when necessary, complete all associated documentation, and forward to the NASA KSC ECO for authorization to export.

3. Report and document to the KSC ECO all export control violations within 48 hours of acquiring actual or constructive knowledge of the violation. Provide details of the export control violations, including relevant attachments, personnel involved, and the steps taken to mitigate the issue.

4. Complete required SATERN training modules.

1.3.2 Qualifications

1.3.3 Maintenance

1.3.4 Operations

1.3.5 Reporting

1.3.6 Meetings

Quarterly 1.5 hours KSC Export Control Working Group or Export Control Interchange.

Discuss export control issues, updates, and best practices.

Requirement: Participate.

TMR and ECO.

representatives with export control functions.

1.4 Protective Services Management

1.4.1 Requirements

1. Establish an effective and comprehensive security program in accordance with NASA and KSC directives, as identified in Appendix J-01-03, Compliance Documents.

2. Provide appropriate protection of personnel, assets, equipment, classified information or materials, and Controlled Unclassified Information (CUI) data.

3. Report to the Center Protective Services Office all security concerns or violations, including, but not limited to, allegations of espionage, sabotage, terrorism threats or incidents, violations of classified national security information, criminal conduct, harassment, workplace violence, possession of illegal substances, possession of unauthorized weapons, unauthorized manipulation of an access control system, theft, or other suspicious incidents.

4. Fully cooperate and provide support and information to internal and external auditing, inquiries, other Government counterintelligence activities, and investigations performed by NASA and other agencies, such as Government Accountability Office (GAO), the NASA Office of Inspector General (OIG), Defense Contracting Audit Agency (DCAA), Defense Contract Management Agency (DCMA), Federal Bureau of Investigation (FBI), and Office of Management and Budget (OMB).

1.4.2 Qualifications

1.4.3 Maintenance

1.4.4 Operations

1.4.5 Reporting

1.4.6 Meetings

Quarterly 1.5 hours Protective Services Office Enterprise Physical Access Control System (EPACS).

Discuss issues or concerns with EPACS, as well as upcoming maintenance or construction work affecting system.

TMR.

responsible shop.

1.5 Emergency Management

1.5.1 Requirements

1. Update and maintain hurricane preparedness plans for all assigned FSEU consistent with hurricane plans and documents listed below. These plans shall include work-area-specific actions to be carried out to protect assigned FSEU from the effects of a hurricane or tropical storm. The plan shall include the support to NASA, other KSC contractors and tenants who rely upon SIMO assistance for storm preparations.

a. EMP-P-0001, Tropical Storm and Hurricane Preparation and Ride-Out

b. LSV-P-5108, Logistics Services Hurricane Preparation

c. MSO-P-0052, Facility Management Hurricane Procedure

d. WCC-P-2004, Work Management Hurricane Preparation and Recovery Plan

e. WCC-F-2009, Work Management Hurricane Operations Checklist

2. Perform pre-season hurricane preparation activities and support Ride-Out Team planning requirements in accordance with KDP-KSC-P-3006, Kennedy Space Center Tropical Storm and Hurricane Operations; and consistent with EMP-P-0001, Tropical Storm and Hurricane Preparation and Ride-Out, until the Contractor implements its own hurricane preparedness plans.

3. Provide cots, blankets, flashlights, and batteries for the KSC Ride Out Team.

4. Plan and participate in drills and exercises in preparation for declared emergencies in accordance with Kennedy NASA Procedural Requirement (KNPR) 8715.2, Comprehensive Emergency Management Plan, and KDP-KSC-P-3018, National Incident Management System Component Structure at Kennedy Space Center.

5. Support the Damage Assessment and Recovery Team (DART) Chief, KSC Emergency Management personnel, and the Emergency Operations Center (EOC). In coordination with government, contractor shall provide ride out personnel list for agreed upon functions that need manned ride out coverage.

6. Designate a primary and alternate Contractor Hurricane Coordinator responsible for supporting emergency management planning and implementation and interfacing with the NASA Emergency Management Officer in accordance with KDP-KSC-P-3006, Kennedy Space Center Tropical Storm and Hurricane Operations. When tropical storm or hurricane conditions are declared as a threat to the Center, participate in twice-daily NASA weather event coordination briefings, and relay information to workforce in Contractor-initiated coordination meetings.

7. Develop and maintain an Emergency Management Plan per KNPR 8715.2, Comprehensive Emergency Management Plan (CEMP). Plan shall be accessible to the Government via the Government contract management portal. Ensure the plan is reviewed and updated annually by the Contractor and submit a new or revised EM Plan to the Protective Services Office. The plan shall describe the approach to implementing specific protective and preventive measures for the Contractor's assigned facilities, systems, equipment, and operations that address natural and human-made emergencies.

It may include but is not limited to the following: missile/space vehicles, toxic fuels, explosives, pyrotechnics, radiological materials and other hazardous substances, natural disasters such as hurricanes, tornadoes, high winds, and lightning storms, and civil disturbances to include active shooter and terrorist incidents. Furthermore, Mission specific requirements shall be addressed if applicable.

8. Develop and maintain an inventory report to provide insight into the current status of supporting emergency inventories such as shutters, fresh water, tarps, generators, fuel, batteries, flashlights, hardhats, ropes, cots, and blankets. The report shall identify the recommended quantities of these commodities and action plans for commodities below minimal levels. Report shall be accessible to the Government via the Government contract management portal.

1.5.1.1 Emergency Support Services

1. Participate on the KSC Ride-Out Team. Perform “initial look” for responsible facilities and systems at “Weather Safe” declaration in accordance with KDP-KSC-P-3006, Kennedy Space Center Tropical Storm and Hurricane Operations.

2. Provide DART Emergency Support Functions (ESFs), as directed by the DART Chief upon “DART recall” notification. DART ESF members shall report to their ESF Coordinator at the designated location for the DART briefing, in accordance with KDP-KSC-P-3007, Damage Assessment and Recovery. A management representative shall support the DART Chief in the KSC EOC, when active.

3. Participate in the resolution of unusual or emergency situations, when there exists one or more of the circumstances described in FAR part 18. The Contractor may be required to assist NASA, within the general scope of work, in preparation for, or in response to emergencies. If the emergency management and response requirements result in changes to the contract, all contract adjustments will be processed in accordance with the changes clause of the contract.

4. Provide Damage Assessment Team (DAT) cost estimating support to NASA in accordance with KDP-KSC-P-3007, Damage Assessment and Recovery.

1.5.1.2 Emergency Restoration Support Capability

1. Maintain the ability to immediately procure and deploy specialized emergency restoration services (e.g., structural drying, water extraction, dehumidification, mold mitigation) necessary to stabilize facilities impacted by major water intrusion, water line breaks, flooding events, or other emergency conditions requiring resources beyond the Contractor’s in-house capability.

1.5.2 Qualifications

1.5.3 Maintenance

1.5.4 Operations

1.5.5 Reporting

Develop and maintain a Continuity of Operations Plan (COOP) in accordance with NPD 1040.4C, NASA Continuity of Operations (COOP). Plan shall be accessible to the Government via the Government contract management portal.

1.5.6 Meetings

Annual 1 hour Hurricane Coordinator Training.

Review hurricane forecast and plans.

Contractor Hurricane Coordinator representatives (primary and alternate).

1.6 Safety and Health

1.6.1 Requirements

1. Protect the public, astronauts, pilots, NASA and contractor workforce, tenants, partners, hardware, equipment, property, and the environment from potential harm resulting from Contractor activities and operations.

a. Establish a safety process to identify, eliminate, and control hazards throughout the complete life cycle of systems, equipment, materials, operations, and processes before introducing them into the work environment.

b. Identify potential constraints and risks related to hazards in sufficient time to take corrective action or implement acceptable mitigation (subject to Government approval) that minimizes impact to operations.

c. Coordinate and communicate risk to affected Government and KSC contractor organizations. Ensure hazards are traceable from the initial identification through mitigation, including any subsequent updates.

2. Develop, submit, and maintain a Safety and Health (S&H) Plan, as required by NFS 1852.223-72 and to support the implementation and fulfillment of NASA responsibilities stated within NPR 8715.1, section 4.3.7, in accordance with DRD 1.2- 01, Safety and Health Plan.

3. Ensure employees (including subcontractors) have the required safety and health training and certifications necessary to perform assigned tasks.

4. Notify employees of any changes or modifications to policies, procedures, or systems used to control exposure to safety and health hazards.

5. Develop and implement activities that strengthen and support a safety culture and safety management system. These may include, but are not limited to, the following:

executive safety council meetings, safety committee membership, monthly safety meetings, safety awareness campaign activities, safety culture surveys, and safety improvement initiatives. The Contractor’s safety culture and safety management system shall have characteristics and attributes that include, but are not limited to:

a. A culture that strives for zero mishaps and the reporting of all close calls.

b. A comprehensive and effective safety and health program based on industry standard best practices (e.g., Occupational Safety and Health Administration’s (OSHA) Voluntary Protection Program (VPP); ANSI/ASSP Z10.0, Occupational Health and Safety Management Systems, ISO 45001, Occupational Health and Safety Management Systems – Requirements with Guidance for Use).

6. Maintain direct and independent communication paths between the workforce, management, other contractor organizations, and NASA for safety reporting.

7. Prepare for and participate in KSC and Agency audits, assessments, inspections, and surveillance activities including attending meetings when deemed necessary by the Government and permit employees to be interviewed. Make all Contractor internal audits, assessments, surveillances, inspections, and investigation records available to and auditable by the Contracting Officer, COR, and NASA Safety and Mission Assurance (SMA) TMR, on the Government contract management portal.

8. Document and track corrective and preventive actions to closure.

9. Provide support for NASA’s participation in the OSHA VPP. Participate in OSHA’s onsite VPP audits and KSC mock audits (VPP), including permitting employees to be interviewed. Provide access to records (e.g., safety, health, injury, inspections, OSHA 300 logs, OSHA 300 summaries, incident investigations). Submit Injury Rate Reduction Plans annually to the CO, COR, and NASA SMA TMR when the Contractor’s 3-year rate is above the national average Bureau of Labor Statistics or has increased over the previous calendar year including contributing factors and corrective actions taken.

10. Maintain records of health hazard assessments and associated controls to demonstrate compliance with OSHA and KNPR requirements and upload on the Government contract management portal.

11. Ensure that at least one individual, who works directly with the Safety and Health Program, possesses and maintains the Certified Industrial Hygienist certification provided by Board for Global EHS Credentialing and asbestos certifications, in accordance with Florida Statute 469, to include management planner and project designer.

12. Require and review Safety Plans from subcontractors prior to commencement of work activities.

13. Ensure subcontractors maintain safe working conditions on job sites and update their Safety Plan(s) if changes to the contracted work or increased risk occurs.

Subcontractors shall adhere to the Contractor’s safety and health program, applicable state, federal, local requirements, and all project applicable regulations incorporated by reference within these documents.

1.6.1.1 Occupational Safety and Health

1. Develop and maintain occupational safety and risk analyses, supplementing analyses with safety controls identified in safety reviews and other safety products.

2. Provide employees training to identify and mitigate occupational safety and health hazards in work areas.

3. Perform risk-based safety surveillance of all Contractor operations to ensure compliance. A documented policy shall be used to detect and mitigate safety and health violations.

4. Develop and maintain and perform annual inspection of hazardous chemical and material inventory list(s).

5. Develop and maintain an electrical safety program, as documented in DRD 1.2-01, Safety and Health Plan, and PWS Section 3.2.2, Power Systems and Lightning Protection.

6. Submit requests for relief in accordance with KNPR 8715.3-1, KSC Safety Procedural Requirements, Volume 1, Safety Requirements for Civil Servants/NASA Contractors and KDP-KSC-P-3614, SMA Request for Relief Process when a safety requirement cannot be met. Perform risk assessments for all requests for relief to ensure the safety of personnel and equipment is not compromised. Evaluate alternate work procedures as a result of a request for relief prior to implementation.

7. Provide the Government immediate access to personnel, and sites or areas (e.g., worksites, shops, subcontractor sites) where work under this contract is being performed, and access to procedures, processes, and documentation upon request, to complete Government safety, health, and mission assurance audits, assessments, surveillances, inspections, and investigation activities.

8. Evaluate work activities, conduct site visits, identify potential safety and health hazards, and implement necessary mitigations, controls, and plans to ensure compliance with OSHA regulations, state regulations, and safety and health related NPRs and KNPRs.

9. Comply with the requirements of clause H.1.12, Asbestos-Containing Building Materials, and utilize Government-furnished asbestos consultation support and asbestos surveys, sampling, analysis, and abatement monitoring/inspections services as stated in Attachment J-11, Government-Furnished Services.

1.6.1.2 Mishap Investigations and Reporting

1. Report, investigate, and document all mishaps and close calls, including subcontractor mishap and close calls, during contract performance, identify root causes, and implement corrective actions in accordance with:

a. KSC-PLN-2807, KSC Mishap Preparedness and Contingency Plan

b. NPR 8621.1, NASA Procedural Requirements for Mishap and Close Call Reporting, Investigating, and Recordkeeping, for definitions, mishap and close call classification thresholds, to support the implementation and fulfillment of NASA responsibilities stated with the NPR.

Note: The Government reserves the right to participate on or observe, at the Government’s discretion, Contractor led investigations.

2. Mishap and close call data shall be input into the Government-provided Agency reporting data system (currently the NASA Mishap Information System (NMIS)) within one day, including data entry timelines, elements, report structure, and content per KSC-PLN-2807, KSC Mishap Preparedness and Contingency Plan. Submit completed investigation reports, including corrective action plans (CAP), into NMIS and revise, if required by NASA Safety.

3. Notify the USSF of any mishap involving USSF personnel, property, or impact to USSF operations in accordance with SSCMAN 91-710, Vol. 6, Range Safety User Requirements Manual - Ground and Launch Personnel, Equipment, Systems, and Material Operations Safety Requirements.

4. Investigators shall take mishap investigator training (see Attachment J-13, Government Furnished Training).

5. Document and research mishap lessons learned in accordance with KDP-KSC-P-2393, KSC Lessons Learned System.

1.6.1.3 System Safety

1. Develop and implement a system safety program plan (SSPP), as required per DRD 1.2-01, Safety and Health Plan. Risk and hazard analysis development, maintenance, and selection shall be performed in accordance with KNPR 8700.2, KSC Systems Safety and Reliability Analysis Procedural Requirements, applicable program requirements, and concurrence from applicable Program/Project from NASA Safety.

2. Contractor-managed work designs involving new and modified FSEU (reference Tech Exhibit, 3.1-2 FSEU Asset Reference List, and Tech Exhibit 3.1-1, Operations Maintenance Engineering User (OMEU)) shall be analyzed prior to activation and incorporate necessary changes reflected in as-built and shop drawings. Submit system safety engineering analysis documentation to the COR and TMR(s) for review and concurrence.

3. If not included as a separate section within the SSPP, provide a Software Safety Plan describing software safety processes and deliverables, in accordance with NPR 7150.2, NASA Software Engineering Requirements and NASA-STD-8739.8, NASA Software Assurance and Software Safety Standard.

1.6.2 Qualifications

1.6.3 Maintenance

1.6.4 Operations

1.6.5 Reporting

1.6.6 Meetings

Biannually

(Twice a year)

1.5 hours KSC Ergonomics Working Group Meeting

Discuss and resolve ergonomics issues, keep working group members abreast of current developments in ergonomics, and assist the KSC Industrial Hygiene Officer (IHO) in the development and maintenance of KSC Musculoskeletal disorder management policies.

KSC environmental health (EH) contractor(s).

NASA and contractor ergonomics program representatives.

Quarterly 1.5 hours KSC Noise and Hearing Loss Prevention Working Group Meeting

Discuss topics such as Standard Threshold Shift (STS) statistics, occupational noise exposure requirements, and mitigations used to control noise exposure.

health contractor(s).

NASA and Contractor health representative(s).

Quarterly 1.5 hours KSC Indoor Air Quality (IAQ) Working Group Meeting.

Coordinate actions to resolve problems or rectify deficiencies identified in facilities that may result in reduction of air quality, discuss and mitigate IAQ issues at KSC and CCSFS, assist the KSC IHO in the development and maintenance of IAQ policies, and share current developments in the management of IAQ.

Facility stakeholders and designated representatives of NASA and resident KSC contractor organizations representing:

Occupational Medicine, Environmental Health, HVAC Maintenance, HVAC Design Engineering, Facilities Design Engineering, Contractor Safety, and Facility Maintenance.

Quarterly 1.5 hours KSC Respiratory Protection Panel Meeting.

Discuss and resolve respiratory protection issues, keep working group members abreast of current developments in respiratory protection, and assist the KSC IHO in the development and maintenance of KSC respiratory protection policies.

health representative(s).

1.5 hours KSC Electrical Safety Working Group Meeting.

Identify, address, resolve and/or recommend to KSC management, electrical and arc flash safety issues. Discuss electrical safety topics, including changes to electrical requirements and policies.

Safety Engineering, Safety Specialists, Engineering, Electrical Design Engineering.

Triannual (Three times a

1.5 hours KSC Fall Protection Working Group Meeting.

Discuss fall protection systems and equipment issues, requirements, and new methodology within the KSC Fall Protection Community.

KSC Fall Protection Program Administrator(s) safety representative(s)

1.5 hours KSC Lifting Devices and Equipment Committee Meeting.

Discuss issues and requirements and exchange information on the safety of lifting and heavy equipment within the KSC Lifting Community.

KSC Lifting Devices and Equipment Manager (LDEMs) safety representative(s)

Quarterly 1 hour Occupational Safety and Health Cooperative Committee (OSHCC) Meeting.

Share safety and health processes, address safety and health issues, and promote communication across KSC NASA/Contractor lines.

Chief, SMA Institutional Division

NASA safety and health representative(s)

Contractor safety and health manager(s)

1.7 Quality

1.7.1 Requirements

1.7.1.1 Quality Assurance

1. Develop and maintain a Quality Management System (QMS) that is compliant with the American Society for Quality (ASQ)/American National Standards Institute (ANSI)/ International Organization for Standardization (ISO) 9001 latest revision, Quality Management Systems Requirements, the requirements of Kennedy NASA Procedural Requirement (KNPR) 8730.2, KSC Quality Assurance Procedural Requirements and develop a Quality Management Plan in accordance with DRD 1.7- 01, Quality Management Plan. Monitor activities to ensure compliance with ASQ/ANSI/ISO 9001 latest revision.

2. Maintain direct and independent communication paths between the workforce, management, other contractor organizations, and NASA for quality products and processes.

3. Develop a process to control the quality of products and services provided to the Government, and ensure products and services procured meet quality requirements.

This includes maintaining inspection records, developing and maintaining documented procedures that provide measurable acceptance or rejection criteria, and effectively control nonconforming products, supplies, and services, including activities for their identification, segregation, disposition, and disposal. Maintain storage areas and controlling access to storage area for nonconforming articles, including Material Review Board (MRB) items. Notify or allow the Government access to data on nonconforming products.

4. Document and track remedial, corrective, and preventive actions to closure, tracking problem and failure histories, document corrective actions, and report problems and failures using a failure reporting, analysis, and corrective action (FRACAS) type system accessible to the Government, upon request.

5. Eliminate risk of procuring counterfeit parts by procuring only from Original Equipment Manufacturers (OEMs) or authorized suppliers. If suspect or counterfeit parts are furnished under this agreement and are found on the site, such items shall be impounded by the Contractor, and the Contractor shall notify NASA Protective Services Office and SMA personnel of nonconforming products or failures that affect safety, reliability, or functionality.

6. Develop and implement a documented process to conduct internal audits and surveillances to determine the QMS is effectively implemented and maintained through the contract performance period. Provide procedures, processes, and documentation, in addition to audit, assessment, surveillance, and inspection records to the CO, COR, and NASA SMA TMR upon request, allowing the Government to observe or participate in internal and external audits, when requested. At least one auditor is to be a certified ISO 9001 Lead Auditor.

7. Prepare for and participate in Agency, KSC, and Program level audits, inspections, and surveillance activities including attending meetings when deemed necessary by the Government and permit employees to be interviewed.

8. Verify work is performed in accordance with requirements and approved work instructions, and utilize tools, equipment and measurement systems which are in accordance with KNPR 8730.1, KSC Metrology and Calibration Procedural Requirements.

9. All American Welding Society (AWS) welds will be examined by a Certified Welding Inspector (CWI), certified by AWS. In addition, the CWI will sign off on weld nondestructive evaluations (NDE).

1.7.1.2 GIDEP

1. Participate in the Government-Industry Data Exchange Program (GIDEP) in accordance with KDP-KSC-P-2102, Government-Industry Data Exchange Program (GIDEP) Evaluation and Disposition Process and KDP-KSC-P-2103, Government-Industry Data Exchange Program (GIDEP) Initiation and Publication Process, and SD-25, Government-Industry Data Exchange Program (GIDEP) Operating Policies and Procedures and identify a point-of-contact who will:

a. Review and disposition GIDEP Notices and NASA Advisories in the NASA Advisories, Notices, and Alerts Distribution and Response Tracking System (NANADARTS) to determine if they affect the Contractor’s products or services provided to the Government.

b. Respond by documenting whether GIDEP Notices and NASA Advisories affect the Contractor’s and subcontractor’s products and services provided to the Government. Communicate pertinent information to the Center Coordinator and applicable NASA organizations and Contractors if any GIDEP Notices affect the Contractor’s products provided for NASA’s projects and programs.

Note: The Contractor is responsible for the flow-down of these requirements to subcontractors and subcontractor adherence to closed-loop reporting.

c. Distribute GIDEP Notices and NASA Advisories when they affect the subcontractor’s products and services provided to the Government. For GIDEP Notices and NASA Advisories that affect the Contractor’s products and services provided to the Government, the Contractor shall take action to eliminate or mitigate any negative effect and inform the Government of such actions to ensure GIDEP Notices and NASA Advisories adhere to closed-loop reporting.

d. Complete GIDEP training once every two years that is provided by the GIDEP Operations Center.

e. Generate GIDEP Notices in accordance with the GIDEP Operating Policies and Procedures and inform NASA whenever failed or nonconforming items that may be available to other buyers are discovered.

f. Work with the Center NASA Advisory and GIDEP Coordinator and provide all necessary information for generating NASA Advisories whenever failed or nonconforming items, unique to NASA, are discovered.

g. Submit unclassified lessons learned (not ITAR controlled/Sensitive/Company Proprietary) to the GIDEP Operations Center or to the KSC GIDEP Center Coordinator.

h. Coordinate with Center Supply Officer regarding any inventory identified in GIDEP notices to tag and segregate nonconforming inventory.

1.7.2 Qualifications

1.7.3 Maintenance

1.7.4 Operations

1.7.5 Reporting

1.7.6 Meetings

Twice a year

1.5 hours NASA KSC GIDEP Coordinators Meeting.

Discuss new or revised GIDEP center, NASA, and KSC GIDEP policies and documentation. Initiate and discuss issues with GIDEP and NASA Alert reporting and disposition.

Center NASA Advisory and GIDEP Coordinators functional area.

1.8 Environmental Management

1.8.1 Requirements

1. Implement internal policies, procedures, and oversight as necessary to ensure environmental compliance.

2. Designate a primary and alternate environmental representative for the contract.

3. Comply with KNPR 8500.1, KSC…