Att 1 - Statement of Work.pdf

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Maintenance agreement for 5 Confocal High-Content Imaging Systems with Serial Numbers 5155010, 5155011, 5155012, 5155013 and 5155014.

Statement of Need and Purpose:

Purchase of Annual Maintenance Agreement is needed for preventive maintenance visits, adjustments and service calls associated with our existing 5 Confocal High-Content Imaging Systems with Serial Numbers 5155010, 5155011, 5155012, 5155013 and 5155014. These units are now coming off warranty and need to have a service agreement established.

Background Information and Objective:

The National Center for Advancing Translational Sciences (NCATS) Division of Preclinical Innovation (DPI) requires a maintenance agreement to support our existing high throughput microplate-based automated imaging systems that we use to monitor and record cellular-level biological activities or changes in intact, living cells. These instruments are used to measure and analyze stem cell growth and differentiation as well as phenotypic screening. Having this maintenance agreement will allow us to have continuous service from this equipment and avoid costly work stoppages.

Period of Performance:

Service is to be initiated within 10 days upon receipt of order. Coverage period of service agreement is 12 months, optimally 2/16/2024 through 2/15/2025 for the base year and then 2 option years:

Option Year 1 from 2/16/2025 through 2/15/2026 Option Year 2 from 2/16/2026 through 2/15/2027

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

• One (1) Preventative Maintenance Visit per unit

• All repairs (labor, travel and parts)

• Technical Phone Support during normal business hours M-F

• Parts/Response priority, typically within 48 hours or sooner of your initial call

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

LEVEL OF EFFORT:

• PM Frequency: 1 per year

GOVERNMENT RESPONSIBILITIES

NCATS will coordinate with vendor in regards to scheduling preventative maintenance visits.

NCATS will provide access to the facility and access to the units being serviced. There are no other government responsibilities.

DELIVERY OR DELIVERABLES

The vendor will perform preventative maintenance service and necessary repair service and suggest further maintenance as needed. Detailed reports of service performed will be provided.

The period of performance is one year from the date P.O. is established Service to be billed quartlerly in arrears..

REPORTING REQUIREMENTS

Reports will be emailed to NCATS point-of-contact.

OTHER CONSIDERATIONS -NA

Travel:

N/A

Key Personnel:

NA

Information System Security Plan:

Data Rights:

NA

Section 508—Electronic and Information Technology Standards:

NA

Publications and Publicity:

NA

Confidentiality of Information: