Environmental Services SOW.docx

ENVIRONMENTAL SERVICES

PORTLAND AREA INDIAN HEALTH SERVICE

I. BACKGROUND

Western Oregon Service Unit (WOSU), also known as Chemawa Indian Health Center, is an Indian Health Service (IHS) inpatient health center with more than 5000 active patients. WOSU requires a contractor to provide cleaning services, also known in the context of the health care system as environmental services, meeting the standards of cleanliness required of an outpatient health center. This is a new requirement. There is no incumbent.

II. PURPOSE

This is the Statement of Work (SOW) for a non-personal service contract to provide environmental services to WOSU to ensure a safe, cleanly patient care environment.

III. LOCATION

WOSU is located in Salem Oregon, approximately 43 miles south of Portland, Oregon. All services are to be provided on location. The physical address is below.

Western Oregon Service Unit

IV. PERIOD OF PERFORMANCE

The period of performance shall be one year. Services shall be provided every Wednesday, excluding federally recognized holidays.

V. SCOPE OF WORK

The contractor will clean and disinfect all 13 medical exam rooms, one medical laboratory, one pharmacy, a dental wing with seven dental operatories, 13 bathrooms located throughout the clinic, and two locker rooms with bathrooms and showers (for 15 total bathrooms). The area to be cleaned includes approximately 10,500 square feet of an approximately 27,500 square foot building.

· Work shall be performed every Wednesday, excluding federally recognized holidays, starting at 7:00am during the clinic’s administrative time and completed by 4:00pm.

· Cleaning in all direct patient care areas must be completed by 12:30pm. All non-direct patient care areas, restrooms, all common areas, and all staff areas can be completed while patents are in the building.

· The contractor will ensure the EVS staff have been trained and have experience in performing the tasks listed in the below Scope of Work.

· High touch areas, floors, countertops, and all other hard surface areas are to be disinfected with intermediate to high level germicidal disinfectants (hospital grade; no aerosolized products and no quaternary ammonium products, aka “quats”). Service Unit Infection Prevention Officer or Facilities Manager must review and approve the proposed products prior to use and review and approve any changes to ensure appropriate products are used.

· Window blinds, window sills, elevated horizontal surfaces are to be dusted.

· Carpets in these areas are to be vacuumed.

· Ensure all soap, sanitizer dispensers, paper towel dispensers, toilet paper dispensers, etc. are full, replace refill containers as needed.

· Clean and disinfect all counters, chairs, tables, door handles and light switch plates using an EPA-registered hospital grade germicide.

· Clean and disinfect exam room tables and exam room chairs, office chair and charting desk surface, floors, sinks, countertops, light switch plates, blood pressure monitor equipment, and door handles using an EPA-registered hospital grade germicide.

· Sweep and damp mop or scrub toilet rooms with an EPA approved disinfectant.

· Clean and disinfect all toilet fixtures, including commodes, urinals, walls, mirrors, counters, sinks, stall doors, entry door, doorknobs and floors using an EPA-registered hospital grade germicide daily and as needed.

· Sweep and damp mop all hard surface floors using EPA approved disinfectant.

· Appropriately place “wet floor” caution signs to ensure safety in areas with wet floors, and promptly remove them when floors have dried.

· Replenish toilet supplies.

· Vacuum all carpeted areas.

· All paper products and hand soap shall be replenished.

· Clean walls and floors of all shower areas with disinfectant.

· Floors shall be free of streaks, mop strands, marks and skipped areas. Wall baseboards and other surfaces shall be free of splashing and markings from the equipment used to clean.

· Clean all air return fixtures, all vents, and all ceiling speaker system grills.

VI. INDIAN HEALTH SERVICE RESPONSIBILITES

· The IHS shall provide a primary contact person at the facility

· All consumable products such as toilet paper, paper towels, hand soap, hand sanitizer, et cetera which will be consumed by clinic staff and patients, and which the contractor will be stocking shall be supplied by the IHS. It will be the contractor’s responsibility to provide all cleaning products used by the contractor to clean the clinic.

· The IHS will provide wet floor caution signs to be used where needed.

VII. ON-SITE CONTACT CONTRACTING OFFICER’S REPRESENTATIVE

A Contracting Officer’s Representative (COR) shall be designated and serve as the Government’s representative at the clinic. The COR shall coordinate with the Contractor on the technical aspects of this service and review of the performance hereunder. The COR does not have the authority to change or alter the order amount, terms or conditions, of any contract.

VIII. CODES, REFERENCES, AND STANDARDS

Work under this contract shall be performed in compliance with the codes, references, and standards listed below.

1. Association for the Health Care Environment (AHE)

2. Internal infection control policy

IX. SUBMITTALS

The Contractor shall provide submittals on the items listed below. COR approval is required before proceeding.

1. Safety and Accident Prevention Plan

2. List of cleaning products to be used.

X. INVOICING

Invoices shall be uploaded/submitted monthly to Invoice Processing Platform (IPP) for COR’s review and acceptance. IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury's Bureau of the Fiscal Service, in partnership with the Federal Reserve Bank of St. Louis (FRSTL). The IPP website address is: https://www.ipp.gov If you require IPP account access, please contact the IPP Helpdesk at (866) 973-3131 (M-F 8 AM to 6 PM ET), or IPPCustomerSupport@fiscal.treasury.gov The following information must be included on the invoice as a minimum:

• Purchase Order Number

• Contractor’s Name and Address

• Contractor’s Employee Identification Number

• Dates of Service

• Quantity of services, unit cost, and total amount due Invoices shall be submitted only for services actually completed at time of invoice submission.

XI. QUALITY ASSURANCE

Areas cleaned by the contractor will be subject to routine surveillance and inspection methods that are employed as a regular part of the clinic’s Infection Control and Prevention program. This includes intermittent monitoring of high-touch surfaces using fluorescing products that are removed by routine cleaning, and by regular weekly and monthly inspections by the Infection Control and Prevention Committee members. Cleanliness is expected to meet the established standards of the Infection Prevention program.

XII. PAYMENT SCHEDULE

The unit price awarded is the contract price for services and covers all related costs to provide required services. The unit price paid shall constitute full compensation for providing all services remotely which includes the following cost examples: applicable federal / state / local / sales / income taxes, travel, lodging, training, license requirements. The Service Wage Act applies to this contract. The Government is obligated only to the extent of authorized purchases actually made and received under this contract.

XIII. DRAWINGS

See below a map of highlighted areas to be cleaned weekly.

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