70Z08520RP4501200__Attachment_6,_Past_Performance_Questionnaire.docx
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- Attached to
- USCGC HEALY Dock Side Repairs FY20
- Solicitation number
- 70Z08520RP4501200
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Attachment 6 Past Performance Questionnaire
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Past Performance Questionnaire (PPQ)
1. The USCG Form PPQ shall be utilized for all evaluations that require a Past Performance Questionnaire.
2. USCGC HEALY Dock Side Fiscal Year 2020 Solicitation No.: 70Z08520RP4501200
“Solicitation Submittal Requirements: IF A COMPLETED CPARS EVALUATION IS AVAILABLE, IT SHALL BE SUBMITTED WITH THE PROPOSAL. IF THERE IS NOT A COMPLETED CPARS EVALUATION, the PPQ included in the solicitation is provided for the offeror or its team members to submit to the client for each project the offeror includes in its proposal for Factor 1, Past Performance. AN OFFEROR SHALL NOT SUBMIT A PPQ WHEN A COMPLETED CPARS IS AVAILABLE.
IF A CPARS EVALUATION IS NOT AVAILABLE, ensure correct phone numbers and email addresses are provided for the client point of contacts.
Fill out the first 2 blocks and submit to customers to complete, utilizing the attached Rating Guidelines. Have your customer send his/her questionnaire response directly via email to Amy Kelm at Amy.A.Kelm@uscg.mil with a courtesy copy to Wilma Estrada at Wilma.L.Estrada@uscg.mil and Anthony Reyes at Anthony.Reyes@uscg.mil referencing the solicitation number and your name in the subject line. (i.e., 70Z08520RP4501200, USCGC HEALY Dock Side Fiscal Year 2020).
Offerors are responsible for ensuring that questionnaires reach the intended destination by the close date and time of the solicitation through confirmation with customers. Questionnaires received after the close date and time of the solicitation will not be reviewed and/or considered. Offerors shall not seek confirmation of receipt from the Government.
PAST PERFORMANCE CUSTOMER QUESTIONNAIRE
70Z08520RP4501200
(2 pages)
1.OFFEROR FIRM/ORGANIZATION: (enter your shipyard’s name)
| 2. | ||
| PERIOD OF PERFORMANCE: (from) | (to) |
CONTRACTING OFFICE:
CONTRACT NUMBER: TASK NO:
CUSTOMER ORGANIZATION:
CUSTOMER POC:
CUSTOMER PHONE NO.
ADDRESS:
CITY: STATE: ZIP CODE:
CONTRACT AWARD DATE:
CONTRACT VALUE (final value): $
TYPE OF CONTRACT:
DESCRIPTION OF REQUIREMENT (Title):
QUALITY OF PRODUCT OR SERVICE: (Rating ___) Additional Comments on Rating:
TIMELINESS OF PERFORMANCE: (Rating ___) Additional Comments on Rating:
BUSINESS RELATIONS: (Rating ___) Additional Comments on Rating:
Signature (Customer)
RATING GUIDELINES FOR CUSTOMERS
Summarize contractor performance in each of the rating areas. Assign each area a rating of
0 (Unsatisfactory) 1 (Poor) 2 (Fair) 3 (Good) 4 (Excellent) 5 (Outstanding) Use the following instructions as guidance in making these evaluations.
| Criteria: |
| Quality of Product or Service |
| Timeliness of Performance |
| Business Relations |
* Compliance with contract requirements
* Accuracy of reports
* Effectiveness of personnel
* Technical excellence
* Met interim milestones
* Reliability
* Responsive to technical direction
* Completed on time including wrap-up and contract administration
* Met delivery schedules
* No liquidated damages assessed
* Effective management, including subcontracts
* Reasonable/cooperative behavior
* Responsive to contract requirements
* Notification of problems
* Flexibility
* Pro-active vs reactive
| 0 – Unsatisfactory |
| Nonconformances are jeopardizing the achievement of contract requirements, despite use of Customer resources |
| Delays are jeopardizing performance of contract requirements, despite use of Customer resources |
| Response to inquiries, technical/service/administrative issues is not effective |
| 1 – Poor |
| Overall compliance requires major Customer resources to ensure achievement of contract requirements |
| Delays require major Customer resources to ensure achievement of contract requirements |
| Response to inquiries, technical/service/administrative issues is marginally effective |
| 2 - Fair |
| Overall compliance requires minor Customer resources to ensure achievement of contract requirements |
| Delays require minor Customer resources to ensure achievement of contract requirements |
| Response to inquiries, technical/service/administrative issues is somewhat effective |
| 3 - Good |
| Overall compliance does not impact achievement of contract requirements |
| Delays do not impact achievement of contract requirements |
| Response to inquiries, technical/service/administrative issues is usually effective |
| 4 - Excellent |
| There are no quality problems |
| There are no delays |
| Response to inquiries, technical/service/administrative issues is always effective |
5 - Outstanding - The contractor has demonstrated an outstanding performance level in any of the above three categories that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances when contractor performance clearly exceeds the performance levels described as "Excellent."
70Z08520RP4501200
Attachment 6
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