SOW.pdf

PDF 156 KB Posted Aug 22, 2018

Attached to: Emergency Fuel Services Federal contract opportunity
Solicitation number: 70B01C18Q00000237
Issued by: Department of Homeland Security Customs and Border Protection

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Statement of Work (SOW)

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Other files attached to Emergency Fuel Services, newest first.
File	Type	Posted
Government_Response_no._3.pdf	PDF	Aug 28, 2018
Government_Responses_no._2.pdf	PDF	Aug 27, 2018
Government_Responses_-_Questions_CBP_Proposal_70B01C18Q00000237.pdf	PDF	Aug 27, 2018
Past_Performance_Questionnaire.docx	DOCX document	Aug 22, 2018
Sections_L_M.pdf	PDF	Aug 22, 2018

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Statement of Work (SOW)

Department of Homeland Security

U.S. Customs and Border Protection

1.0 PROJECT TITLE: Emergency Fuel Supply

2.0 BACKGROUND

Customs and Border Protection (CBP), a component of the Department of Homeland Security (DHS), is charged with the safeguard of America’s borders from dangerous people and materials while enhancing the Nation’s global economic competitiveness by enabling legitimate travel and trade. As the Nation’s first unified border entity, CBP takes a comprehensive approach to border management and control, combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity. The men and women of CBP are responsible for enforcing hundreds of U.S. laws and regulations. On a typical day, CBP welcomes nearly one million visitors, screens more than 67,000 cargo containers, arrests more than 1,100 individuals, and seizes nearly tons of illicit drugs. Annually, CBP facilitates an average of more than $3 trillion in legitimate trade while enforcing U.S. trade laws.

Hurricanes and other natural disasters often leave behind massive destruction to local infrastructure including damage to electrical power grid, telephone landlines, and cellular phone towers, internet connectivity, and commercial fueling capability (i.e., retail gas stations).

Further, temporary disruptions to normal petroleum supply are complex challenges often experienced during interagency and contingency responses. To make up for the loss of electricity, installed back-up generators and large amounts of other portable generators are often brought into an affected area to sustain daily operations. This widespread usage of generators significantly drives up the tempo of operations and subsequently, fuel demand. The services detailed within this document are designed to bridge the gap until the normal logistics supply lines can be restored.

3.0 SCOPE

CBP facilities are located throughout the United States, as well as at selected locations throughout the Caribbean (e.g., Puerto Rico, U.S. Virgin Islands). Some CBP officers and agents work in harsh physical environments, various locations with limited internet and broad band connectivity, and experience wide-ranging law enforcement encounters. These locations require generators to support day-to-day operations, heat isolated facilities and serve as an emergency back-up during severe conditions.

The purpose of this Statement of Work (SOW) is to obtain fuel services, bulk fuel management, and fuel quality assurance services for emergency operations at CBP facilities located in the Southeast U.S. and the Caribbean. Emergencies include flood, hurricane, tornado, earthquake, snowstorm, extreme temperatures, or any other natural disaster or condition. Emergencies may also include man-made disasters declared at the Government’s discretion including riots, acts of terrorism, cyber-attacks or other man-made causalities.

CBP requires Contractor support services for the fueling/refueling of CBP assets during disaster/emergency operations. This includes diesel and unleaded gasoline, hereafter referred to as emergency fuel(s). This support shall include recurring daily activities. Examples of work to be performed include, but are not limited to, the following:

Provide emergency fuel supply services to CBP locations in the Southeast U.S.

(Alabama, Florida, Georgia, Louisiana, Mississippi, and Texas) and the Caribbean (Puerto Rico, St. Croix, and St. Thomas).

Provide priority fuel service during a national emergency or declared disaster.

Supply and dispense diesel and unleaded gasoline.

Maintain uninterrupted internal and external communication capability.

Conduct performance and reporting of fuel quality assurance testing.

Provide bi-weekly fuel inventory and daily rate of consumption reports.

Maintain fuel records and logs.

Provide a point of contact (POC) onsite at the emergency location throughout the life of the disaster/emergency event to coordinate emergency services with CBP.

Provide and continuously update the name/s and phone numbers of the Contractor’s after-hours emergency POC(s).

4.0 OBJECTIVE

CBP’s overall objective is to ensure the continuous operation of its facilities and assets located in Southeast U.S. as well as in the Caribbean during a disaster/emergency. CBP intends to award one or more Firm Fixed Price with Cost Reimbursement CLINs contracts to qualified Offerors for the provision of emergency fuel as well as related services to meet CBP’s overall objective.

When a CBP facility or location is experiencing disaster/emergency conditions, CBP will submit a request to the Contractor through email, followed with telephonic confirmation to the Contractor’s 24-hour support line. The request will include:

Address of location(s) or GPS location(s) where the fuel is needed

CBP POC at the location(s)

Quantity and type of fuel required.

Once the request has been submitted, the Contractor shall provide fuel pricing estimates within 8 hours. Once CBP approves the Contractor’s price estimates, the Contractor will be given a Notice to Proceed (NTP). The Contractor shall provide service until notified by CBP to discontinue service. The period of performance shall be sufficient to allow the CBP facility to return to normal operating conditions.

5.0 REQUIREMENTS

The Contractor shall provide all management, supervision, personnel, supplies, materiel and equipment necessary to provide fuel, in a retail manner (dispensing), to ground vehicles, facilities, generators, and miscellaneous equipment as deemed necessary by CBP. The Contractor shall be available to provide service 24 hours-a-day 7 days-a-week, within 48 hours for CONUS locations to 72 hours for OCONUS locations, of Notice to Proceed from CBP. The Contractor shall continue service until notified by CBP to discontinue.

The Contractor shall coordinate and adhere to the direction of the CBP POC designated to coordinate emergency fuel operations onsite, the Contracting Officer (CO), and the Contracting Officer’s Representative (COR). The Contractor’s POC shall be available 24 hours a day and 7 days a week.

The Contractor shall provide qualified personnel to perform the work required by this SOW, to include fully licensed and certified drivers for transportation of fuel to sites determined by CBP.

All travel by the Contractor shall be in accordance with the Federal Travel Regulations.

The Contractor shall be responsible for the following:

5.1 Provide Hurricane Readiness Capability

The Contractor shall provide hurricane readiness capability services to CBP locations in the Southeast U.S. (Alabama, Florida, Georgia, Louisiana, Mississippi, and Texas) and the Caribbean (Puerto Rico, St. Croix, and St. Thomas).

The Contractor shall guarantee the provision of emergency fuel services by supplying dedicated resources strictly for CBP use from September 16, 2018 through November 30, 2018 and from June 1, 2019 through September 15, 2019.

The Contractor shall guarantee the provision of emergency fuel services by supplying dedicated resources strictly for CBP use from September 16, 2019 through November 30, 2019 and from June 1, 2020 through September 15, 2020. This is an optional performance period.

The Contractor shall comply with the service level agreements (SLAs) between CBP and the Contractor to guarantee the provision of emergency fuel service. The Contractor shall minimize risk and disruption to CBP operations upon notification of an emergency by the Government.

Once the Contractor receives a Notice to Proceed, the Contractor shall satisfy the following SLAs:

For locations in Southeast U.S. – The Contractor shall commence the dispensing of fuel at CBP locations within 48 hours of receiving the Notice to Proceed.

For locations in the Caribbean – The Contractor shall commence the dispensing of fuel at CBP locations within 72 hours of receiving the Notice to Proceed.

The CBP designated onsite fuel coordinator will work with the Contractor to determine the most effective means to meet recurring needs to include scheduling and prioritization.

5.2 Provide Non-Hurricane Readiness Capability (Optional Task)

The Contractor shall provide non-hurricane readiness capability services to CBP locations in the Southeast U.S. (Alabama, Florida, Georgia, Louisiana, Mississippi, and Texas) and the Caribbean (Puerto Rico, St. Croix, and St. Thomas).

The Contractor shall provide emergency fuel services for CBP use from December 1, 2018 through May 31, 2019.

The Contractor shall provide emergency fuel services for CBP use from December 1, 2019 through May 31, 2020.

The Contractor shall comply with the SLAs between CBP and the Contractor to provide emergency fuel service. The Contractor shall minimize risk and disruption to CBP operations upon notification of an emergency by the Government.

Once the Contractor receives a Notice to Proceed, the Contractor shall satisfy the following SLAs:

For locations in Southeast U.S. – The Contractor shall commence the dispensing of fuel at CBP locations within 48 hours of receiving the Notice to Proceed.

For locations in the Caribbean – The Contractor shall commence the dispensing of fuel at CBP locations within 72 hours of receiving the Notice to Proceed.

The CBP designated onsite fuel coordinator will work with the Contractor to determine the most effective means to meet recurring needs to include scheduling and prioritization.

5.3 Provide Hurricane Fuel Supply and Dispensing Services

Once the Contractor receives the Notice to Proceed for either the Base Period (September 16, 2018 to November 30, 2018 and June 1, 2019 to September 15, 2019) and the Option Period (September 16, 2019 to November 30, 2019 and June 1, 2020 to September 15, 2020), the Contractor shall be responsible for the following:

Maintain a consistent fuel procurement and supply network to deliver fuel to the required sites.

Provide fuel trucks with the capability necessary to maintain fuel quality standards.

Deliver fuel from fuel trucks and associated equipment to designated locations including but not limited to permanent and temporary storage tanks, generators and vehicles.

Deliver to remote locations through inclement weather and sub-terrain landscapes.

Provide all personnel, material and equipment to supply fuel.

Provide management services including planning, logistics and deployment as well as oversight and surveillance of day-to-day operations of fuel supply emergency teams (drivers, equipment installers, repair/maintenance technicians, etc.).

Provide fuel tanks, trucks, associated supplies to pump gas and diesel directly into motor vehicles. These tanks shall accommodate fuel demand to multiple sites.

Provide a Fuel Log of all emergency fuel delivered. The log shall contain, at a minimum, the following information and be included in the Monthly Status Report (Deliverable 6.1):

o Name and location of facility o Property ID and Building/Structure/Land ID o Type and quantity of fuel o Tank manufacturer and model identification o Size of tank (in gallons) o Product delivered o Time and date of dispensing o Summary of unexpected visual inspections and recommendations (if applicable) o Signature of the CBP employee authorized by the CO to receive the fuel at the receiving location.

Perform visual inspections of the fuel tank, gauges, hoses, and other related components during each refueling operation at a facility. The objective of the visual inspection is to determine if the fuel tank is properly operating. If the Contractor identifies an unexpected finding (e.g., hose leak, gauge malfunction) during the visual inspection, the Contractor shall immediately notify the CBP POC of the finding and provide a written notification to the onsite POC and COR within 24 hours of the refueling operation (Deliverable 5.3.1).

Prepare and maintain a complete Quality Control Plan (Deliverable 5.3.2) to ensure the services are performed in accordance with this SOW. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. CBP reserves the right to perform inspections on the services provided to the extent deemed necessary to protect the Government’s interests. The Contractor shall employ its commercial quality control program/procedures to identify, prevent, and ensure non-recurrence of defective services.

Comply with all applicable Federal Safety Standards, the American National Standard and State Safety Regulations including environmental and HAZMAT laws and regulations required for the transportation and dispensing of petroleum products. The Contractor shall be responsible for insurance, mitigation, spill kits, management, supervision, personnel, supplies, materials, and equipment to contain and clean, at the Contractor’s expense, all spills, accidents, and repairs associated with all refueling efforts including dispensing and transporting of fuel.

Comply with the security access requirements of the facility.

Maintain uninterrupted internal and external communication capability to effectively communicate with Component representatives, and operators directing fuel logistics on-site, and Contractor staff. Examples include cellular and non-cellular satellite phone capabilities, GPS navigation, and very high frequency (VHF) communications.

Provide and continuously update contact information (e.g., name, phone number, email address) of the Contractor’s representatives. This information will be used when CBP submits a request through email, followed by telephonic confirmation to the Contractor’s 24-hour support line. The Contractor shall provide the name of the Contractor’s after-hours emergency point of contact and phone number.

5.4 Provide Non-Hurricane Fuel Supply and Dispensing Services (Optional Task)

Once the Contractor receives the Notice to Proceed for either the Base Period (December 1, 2018 to May 31, 2019 and December 1, 2018 to May 31, 2019), the Contractor shall be responsible for the following: