Questions and Comments v3 - FAA RFP 697DCK-21-R-00165.docx

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Robotic Process Automation (RPA) Services - Blanket Purchase Agreement
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697DCK-21-R-00165
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QUESTION AND ANSWER TEMPLATE V3

FAA RFP 697DCK-21-R-00165

1
Statement of Work – RPA Candidate Checklist (Page 11)
For criteria G, why does the scoring rate the highest number of employees as the lowest?
The underlying logic is that the higher the number of individuals involved in a process, the higher the potential complexity, and therefore the higher potential risk and complexity of introducing automation.

Please note that a higher overall score should not discourage automation, but indicates the automation may take longer to deliver because of higher potential complexity.

2
Statement of Work – RPA Candidate Checklist (Page 11)
For criteria H, why does the scoring rate the highest number of decisions as the lowest?
The underlying logic is that the higher the number of decision points required in a process, the higher the potential complexity, and therefore the higher potential risk and complexity of introducing automation.

Please note that a higher overall score should not discourage automation, but indicates the automation may take longer to deliver because of higher potential complexity.

3
Solicitation - Submission of Offer
Is the Solicitation - Submission of Offer document the only document that needs to be responded to or is supporting documentation needed to expand upon the Statement of Work Section 3 – Requirements on how our team would execute this work?
Submission details can be found in clause SA51 of the solicitation. Please refer to SA51 for details that explain the Past Experience and Past Performance requirement. This is considered the Technical Portion of the submission.
4
Question Cont.
If additional supporting documentation is required is there a format, template, min/max length it needs to be in.
Please refer to the response to question #4 and #5 of the Q&A’s V2.
5
Question Cont.
If no supporting documentation is required to the Solicitation – Submission of Offer, does that mean this is primarily being awarded / scored on total cost?
Please refer to SA56 of the RFP that explains the Standard for Review for the Technical portion of the RFP. The responses will be evaluated on the basis of LPTA.
6
SOLICITATION, OFFER AND AWARD

Section K - Representations, Certifications, and Other Statements of Bidders 3.2.2.3-23 PLACE OF PERFORMANCE (JUL 2004), Page 29

In light of the novel Coronavirus and the Governor’s order to work from home, does the Government anticipate that:
1.)The Vendor Team will be authorized to work from home; and
2.)The Vendor team will have access to video conferencing technology to collaborate with key stakeholders

during the COVID-19 pandemic as an alternative to conducting onsite meetings at FAA locations?

On-site presence is not anticipated at this time. If this changes, it will be addressed at the BPA Call Order level.

Communication tools that may be used include Microsoft Teams or Zoom.

7
STATEMENT OF WORK For Robotic Process Automation –

General Question Could the Government identify FAA Technology platforms and/or applications that will be required to support the target state RPA platform?

Please refer to the response for question #33 of the Q&A’s V2.

8
Process Selection Task
What is the expected scope of the Process Selection Task – is it expected to be for enterprise level activities or at the individual regional office level?

This will be determined at the BPA Call Order level.

9
Other
Are licenses expected to be procured through the contractor or directly by FAA?

Licenses will be procured by the FAA. The SOW has been revised to reflect as such.

10
Page 41, SA51 Submission of Offers, 1.b)
Is the offeror required to replicate the Reps and Certs from the solicitation in the Business proposal? If so, this is complicated by the document being in PDF format. Can the offeror provide a statement that their Reps and Certs in Sam.gov are current and accurate?

Please provide a PDF of the Reps and Certs from SAM.gov.

11
Submission of Offer (Page 41 – SA51, Part 2)
Can a schedule of assumptions be included as an addendum to the technical response that provides detail of the assumptions used to produce the prices offered?
Yes. The assumptions however are subject to negotiation prior to award.
12
RFP+697DCK-21-R-00165+-+4.27.21.pdf

General Will there be any page limit for the Technical Proposal? Please specify Font(s) requirements, if any.

Please refer to the response for question #4 and #5 of the Q&A’s V2. Please note the 15 page limit applies to the Technical Proposal and is not inclusive of the Business Proposal requirements.

13
RFP+697DCK-21-R-00165+-+4.27.21.pdf

SA51 SUBMISSION OF OFFER – SERVICES: Past Performance

As the Government is allowing Past Experience from the sub-contractors, will the Government also allow at-least one Past Performance Customer Satisfaction Surveys from the same sub-contractor to evaluate the Past Experience?
Only the offerors Past Experience will be evaluated; however if the offeror’s previous work was performed as a subcontractor, that experience will be evaluated.
14
RFP+Attachment+1+-+RPA+BPA+Statement+of+Work+-+3.15.21.pdf

Section 2 (Scope of Work)

To help estimate the RPA cost per complexity level, can the government provide an upper limit for the number of bots and duration for a Large level project?
The SOW has been revised to provide an upper limit of bots for a Large Level project. Please see revised SOW dated May 11, 2021.

The duration (Est Timespan) in the RPA Project table is merely an estimate and will be determined at the BPA Call Order level.

15
SOW Section 3 Requirements - Phase 4
Will tool selection be required for each automation? Will multiple RPA products be used by the FAA as part of this BPA?
This will be determined at the BPA Call Order level.
16
Other
What is the expected volume of automations during the base year for small, medium and large tier complexities?
The FAA does not have an anticipated volume of automations at this time.
17
Other
What are the timelines for each of the phases?
This will be determined at the BPA Call Order level based on the level of complexity of the RPA project.
18
Section M - Evaluation Factors for Award

SA56 EVALUATION FACTORS FOR AWARD – SERVICES

B. Past Performance

We are teaming with a partner who is an ex-8(a) firm and combined, we can meet all the requirements of this RPA solicitation by the government. Would the government consider a Customer Survey from the teaming partner’s past performance in lieu of the Prime 8(a)?
Please refer to the response for question #7 of the Q&A’s V2.
19
Solicitation - Submission of Offer (Page 41 – SA51, Part 2-B) Past Performance
Can one of the qualifying references include a prime federal contract that is technical process automation that didn’t use RPA software?
Yes if the references adhere to the requirement that the projects are similar in scope, complexity, and size.

File details come from the government source that posted it. Updated .