Attachment 1 - Performance Work Statement - Enginneering Services Support.pdf

PERFORMANCE WORK STATEMENT

ENGINEERING SUPPORT SERVICES

DEPARTMENT OF TRANSPORTATION

FEDERAL AVIATION ADMINISTRATION

MIKE MONORONEY AERONAUTICAL CENTER

LOGISTICS CENTER

Attachment #1

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TABLE OF CONTENTS

Page

SECTION 1 GENERAL

1.1 General Information 3

1.2 Scope of Work 3

1.3 Applicable Documents 3

1.4 Performance Work Statement (PWS) Requirements 5

SECTION 2 AREAS OF EFFORT

2.1 Management and Administration 16

2.2 System Support Services 16

2.3 Industrial Support Services 20

2.4 Special Projects 20

SECTION 3 PERSONNEL REQUIREMENTS

3.1 General Requirements 21

3.2 Government Review of Proposed Contractor Personnel 21

3.3 Position Requirements and Qualifications 23

3.4 Technical Manager General Requirements 23

3.5 Special Security Controls and Procedures for FAA and DHS/CBP 26

SECTION 4 FACILITIES, SUPPLIES AND EQUIPMENT

4.1 Facilities 30

4.2 General Supplies and Equipment 31

4.3 Government Furnished Equipment (GFE) 31

SECTION 5 REPORTING

5.1 Open Positions Report 33

5.2 Engineering Project List 33

5.3 Cost Summary 33

5.4 Time Utilization Report (TUR) 33

5.5 Ad hoc Reports 33

5.6 Progress Review 35

5.7 Transition-In Plan 35

5.8 Transition-Out Plan 35

SECTION 6 QUALITY

6.1 Quality Control 37

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SECTION 7 PERFORMANCE/SERVICE SUMMARY

7.1 Purpose 38

7.2 Components 38

7.3 Quality Assurance Surveillance Plan (QSAP) 38

7.4 Contract Officer Representative (COR) 38

7.5 Services Summary Table 39

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SECTION 1 – GENERAL

1.1 GENERAL INFORMATION:

The Federal Aviation Administration Logistics Center (FAALC), located at Mike Monroney Aeronautical Center (MMAC), provides logistics support to the Federal Aviation Administration (FAA) National Airspace System (NAS) and other government agencies. FAALC supports a broad range of systems, consisting of thousands of individual pieces of equipment in the Facilities, Surveillance, Navigational Aids, Automation and Communications, Weather Systems and other agencies. In support of NAS systems and other equipment, FAALC also provides configuration management, hardware and software documentation, modification(s), field support, systems and acquisition support.

This Performance Work Statement (PWS) outlines the requirements and conditions of contract support to be provided to FAALC offices located at MMAC. Typically the text of this document will note that contract support effort will be provided to FAALC.

1.2 SCOPE OF WORK:

This statement of requirements and conditions sets forth the requirements for Engineering Services and Support. The services shall be provided to the Groups/Product Divisions within the FAALC. The FAALC Groups/Product Divisions provide technical support and supply support to the FAA National Airspace System (NAS) field facilities and other government agencies. The work to be performed is primarily in support of aircraft guidance systems, surveillance equipment, automation and communications systems and technical data.

To accomplish the work effort specified in this PWS the contractor shall provide a wide variety of engineering support personnel. The contractor shall perform the services identified in this PWS with minimal assistance from FAA personnel.

1.3 APPLICABLE REFERENCE DOCUMENTS:

The listed documents are references to be used as required when performing services under this PWS. Additional documents may be identified in the individual project assignments. Latest revision of documents will be used.

a. FAA Order 6000.15G - General Maintenance Handbook for National Airspace System (NAS) Facilities

b. FAA Order 6000.30F - National Airspace System Maintenance Policy

c. FAA Order 1320.1E - FAA Directives System

d. FAA-G-2100G – Application Handbook for Electronic Equipment, General

Requirements

e. FAA-STD-0I0C - Graphic Symbols for Digital Logic Diagrams.

f. FAA-STD-013D - Quality Control Program Requirements.

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g. FAA-STD-018A - Computer Program Quality Program Requirements.

h. FAA Order 3900.19B - Occupational Safety and Health Program

i. FAA Order 1320.58C - Instructions for Writing Notices, Maintenance Technical

Handbooks, and System Support Directives

j. Applicable manufacturer's instruction material.

k. FAALC Division(s)/Group(s) Operating Procedures and work instructions.

l. FAA-STD-005E - Standard Practice Preparation of Standards

m. FAA-STD-1343D – Quality Control Program Requirements

n. MIL-STD-804C – Formats and Coding of Aperture, Camera, Copy and

Tabulating Cards

o. FAA Order 1350.14B – Records Management

p. AC Order 1350.24C – Aeronautical Center Records Management Program

q. Logistics Center ISO-9001:2015 Quality Management System

r. FAA-STD-002G – Standard Engineering Drawing Preparation & Support

s. FAA Order 1370.121 - FAA Information Security and Privacy Program & Policy

t. IPC 7711/7721 Rework, Modification and Repair of Electronic Assemblies

u. 29 CFR 1910 OSHA Standards (General Industry) with special emphasis on

1910.6 Incorporation by reference, 1910.1025 Lead and 1910.1026 Chromium.

v. 29 CFR 1926 OSHA Standards (Construction).

w. National Fire Protection Association (NFPA) National Fire Code and code updates.

x. American National Standards Institute (ANSI) Safety Standards (latest versions) as applicable.

y. FAA Order 3900.19B (and updates) Occupational Safety and Health.

z. AC Order 3900.21G (and updates) Occupational Safety.

aa. FAA Order 1900.1G (and updates) FAA Emergency Operations Plan.

bb. AC Order 1900.12C (and updates) Aeronautical Center Emergency Operations

Plan.

cc. FAA Order 1050.10D (and updates) Protection Control and Abatement of

Environmental Pollution at FAA facilities.

dd. 40 CFR Parts 1-1400 EPA Regulations.

ee. U.S. Bureau of Customs and Border Protection (DHS/CBP) administrative, physical, technical, and information security controls to ensure compliance to the Federal Information Security Management Act (FISMA) and DHS security requirements for Classified and Unclassified DHS/CBP.

ff. FAA Order 1370.106,ISS Awareness and Training

gg. SAVI (Security Awareness Virtual Initiative) training online and offline.

hh. Customs Directive NO 51715-006, Separation Procedures for Contractor

Employees

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1.4 PERFORMANCE WORK STATEMENT (PWS) REQUIREMENTS:

1.4.1 Voucher Requirements:

The Government shall not be obligated to reimburse the Contractor for any cost incurred before the approval to begin work on a task, subtask or project that is given by the COR or Contracting Officer (CO).

1.4.2 Interference with Contractor Performance

In the event anyone other than the CO/COR instructs the Contractor to perform or cease work, the Contractor shall immediately report the unauthorized instruction, including the name of the person directing the work performance or stoppage, to the

CO/COR.

1.4.3 Work Efforts:

Work efforts shall involve an extensive interchange of information and ideas between the Contractor and the FAA. After project assignment, the Contractor assumes all responsibility for supervision and accomplishment of the contractor assigned projects.

1.4.4 Personnel and Supervision:

The contractor shall designate sufficient supervisory personnel to meet task outcomes.

Contract Technical Manager/supervisor will provide day-to-day supervision of contract personnel including, but not limited to, work monitoring, payroll records, leave, etc. At no time will contractor personnel be supervised by FAA personnel. Government assistance will be available to provide technical and policy guidance through the assigned COR.

1.4.5 Standards of Conduct for Contract Personnel:

All personnel working on this contract must adhere to the FAA Accountability Board standards and procedures relating to employee harassment and/or allegations of such behavior. These standards are defined by the FAA Accountability Board and can be found at:

https://my.faa.gov/org/staffoffices/ahr/accountability_board.html

1.4.6 Contractor Identification:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to all parties are required to identify themselves as such. Contract personnel shall be issued a Contractor identification card identifying them as a Contractor employee. The identification card shall be worn while performing services under this contract and at any time the individual is on Government property.

https://my.faa.gov/org/staffoffices/ahr/accountability_board.html

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1.4.7 Time Scheduling and Travel:

1.4.7.1 Schedule:

Contract employees will have a fixed 8 hour day ranging from 6:00 am to 6:00 pm. The shift will be specified by the requiring organization. Contract employees may be required to work outside of the normal duty hours. When overtime/compensatory work is required, it must be approved in advance by the requiring organization and Contracting Officer Representative (COR). Exceptions to the 8 hour fixed schedule will be coordinated with the Technical Manager, COR and the requiring origination.

Normal FAALC operation hours are 6:00 a.m. to 6:00 p.m., Monday through Friday, excluding federal holidays. The technical manager shall ensure that sufficient Contractor employees are present to accomplish the work in accordance with the PWS and other terms and conditions of the contract during the hours 6:00 a.m. – 4:30 p.m., which is considered prime operating hours. Extended hours of work may be required during the week or on weekends to meet priorities. The Contractor shall inform the COR when Government facilities will be required after normal duty hours or on weekends to accomplish assigned tasks. The Contractor’s work schedule shall be changed only upon prior written approval of the CO/COR.

The Contractor shall provide on-call emergency support twenty-four hours per day, seven days per week in response to high priority field requirements or any other emergency situation. The Contractor shall provide a letter of designation to the CO/COR with names and phone numbers of the primary and alternate emergency points of contact. The Contractor shall respond to any inquiry or problem within two hours of initial contact. The points of contact list will be updated by the Contractor as required.

1.4.7.2 Telework:

Telework is not authorized for this contract.

1.4.7.3 Overtime/Compensatory Time:

The Government reserves the right to request or approve overtime (OT)/compensatory time (comp time) on a case by case basis. Requirements for OT or comp time must include the period of OT/comp time anticipated, contractor employees required, objectives to be accomplished and estimated hours. Upon approval from the COR, the COR will coordinate the requirement with the Technical Manager and the requiring organization. The Contractor must ensure COR authorization is issued prior to incurring OT/comp hours and related costs for the support services.

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1.4.7.4 Travel:

Extensive contract employee travel may be required. A proposal showing a complete breakdown of all travel charges shall be provided and must be approved in advance by the requiring organization and COR.

1.4.7.5 Observance of Holidays and Facility Closures:

Generally, the contractor will not be required to work nor will payment be made by the Government on holidays and administrative leave designated days that work was not required.

1.4.7.5.1 Observance of Holidays:

The following is a list of Federal holidays and administrative leave:

a. New Year's Day, January 1

b. Martin Luther King's birthday, the third Monday in January

c. President's day, the third Monday in February

d. Memorial Day, the last Monday in May

e. Independence Day, July 4

f. Labor Day, the first Monday in September

g. Columbus Day, the second Monday in October

h. Veteran's Day, November 11

i. Thanksgiving Day, the fourth Thursday in November

j. Christmas Day, December 25

k. Any other day designated by Federal statue, executive order, or residential proclamation.

l. Local determination relating to adverse weather conditions, national emergencies, energy conservation, MMAC/Organizational determinations, etc., may require the Center to close. During such periods of closure, contractor employees will not be allowed to work nor will the contractor be compensated.

When any such day falls on Saturday, the preceding Friday is observed and when any such day falls on Sunday, the following Monday is observed. The Contract will not generally be permitted to work on Federal holidays or other days when the FAA work site is closed.

International travel is not expected for this contract, but should a task require performance in a foreign country, local holidays may or may not be observed as well as U.S. holidays. These days vary upon locations and are set by the local United States Embassy.

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1.4.7.5.2 Facility Closures:

The contractor will not work at the FAA MMAC facility when the FAA MMAC is closed.

In the event of inclement weather or other unanticipated closures the Contractor is direct to consider the following was to find the FAA MMAC Status.

a. The Center Status Website:

https://my.faa.gov/org/centers/mmac/employee_services/center_status.html (updated by 5:00 AM)

b. The Center Status phone number (405) 954-0040 (updated by 5:00 AM)

c. Television closing scroll bars (updated by 5:00 AM)

1.4.8 Government Access to Contractor Facility:

For contract monitoring, Government personnel shall be allowed unannounced access to the Contractor's facilities during normal working hours.

1.4.9 Contractor Access to Government Agencies:

When working on FAALC assigned projects, contract personnel shall obtain permission from FAALC before visiting other Government agencies or facilities.

1.4.10 Contractor Access and Operation of FAA Facility Equipment:

The FAALC shall coordinate Contractor access to FAA facilities. Designated FAA site personnel have the authority to grant access, and operate the site equipment. The Contractor proposed requirements shall be provided at the time the request for the service is made. Use of FAA equipment may be outside normal duty hours.

The Contractor shall not permit entrance to locked areas by any person other than Contractor personnel engaged in the performance of work in those areas, or personnel assigned to the activity where the Contractor is performing work, without written authorization of the COR. The CO, COR, Office of Facility Management (AMP-1) and Office of Security and Investigations (AHS) personnel, shall have access through any Contractor controlled point providing entry to any Government owned property or facility.

1.4.11 Restricted Areas

The Contractor shall comply with procedures and instructions for restricted areas and obtain proper security clearances when required. This includes signing into and out of the MMAC after hours at the security office at the Security Command Center building west gate, for access to any FAALC building(s). Names of personnel requiring frequent access to restricted areas shall be provided to the CO.

https://my.faa.gov/org/centers/mmac/employee_services/center_status.html

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1.4.12 Training:

Section 3.3 (POSITION REQUIREMENTS AND QUALIFICATIONS) of this PWS specifies the level of education, training, and experience necessary to perform the work assigned to the contractor under this PWS. These requirements are established as guidelines to be used in the selection of employees. The contractor shall provide employees that meet these requirements at the time of employment. The contractor shall track and maintain records of each employee’s training and education.

Contract employees will be required to attend the requisite in service training necessary to deliver the services identified in SECTION 2 -AREAS OF EFFORT, of this PWS.

Employees must become proficient on baseline and upgrades to NAS systems and equipment, support documentation, and work processes. Proficiency training will be required for non-technical as well as the technical support positions defined in this PWS. The associated training is provided and/or coordinated by the MMAC FAA Academy. The contractor shall track and maintain records of each employee’s training and education.

All requests for contractor proficiency training will be in writing. Processing of requests for this training will be accomplished by following the FAALC Administrative Operating Procedures pertaining to contractor training.

When approved by the FAA, contract employees may or shall (depending on the type of training) attend Agency sponsored training considered beneficial to the Agency.

Typically this would include sexual harassment, violence in the workplace, race relations, security, safety, environmental, etc.

1.4.13 Status of Activity:

The Contractor shall provide the necessary resources, personnel, materials, and services to meet the requirements of this PWS. The Contractor shall report out each month status of any vacancies. Each project assignment will define the scope, level of support, and deliverables required.

The Contractor shall provide the engineering support deemed appropriate by FAALC to accomplish its logistics support mission. Work considered inherently governmental will not be assigned to the Contractor. Work shall include but not be limited to the following areas:

a. Field Site Support including On-Site Maintenance

b. Repair Work

c. Design including Prototype and Modification Work

d. Applications Work

e. Testing including Prototypes

f. Test Software Services

g. Computer Aided Engineering Graphics (CAEG) Support

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h. Application Software and Database Support

i. Electrician Services Related to Equipment Power

j. Industrial System and Process Analysis and Design

k. Engineering Support

l. Electronics Technician Support

Work shall include but not be limited to the following types of equipment:

a. Radar

b. Automation and Computers

c. Navigational Aids

d. Communications

e. Facility Environmental

f. Visual Navigational Aids

g. Electrical Power

h. Weather

i. Mechanical/Structural

j. Automated Test Equipment

k. Surveillance systems

Contractor personnel will have access to similar documentation and information as the Government personnel in the FAALC, except for proprietary information. Work performed under this contract may involve access to information including specifications, engineering requirements, cost estimates and other sensitive data in advance of procurement actions. The Contractor shall not release or communicate any such information or data, whether verbal or written, to any unauthorized persons. The Contractor shall sign any disclosure/procurement integrity statements, as may be required by the Government.

1.4.14 Project Activity:

The various task projects shall include but not be limited to the following:

a. Perform engineering studies related to testing, modification, design, monitoring, remote control, interfacing, and other requirements on equipment. The deliverables may include an engineering report and cost estimate package for design, procurement, installation, testing, and evaluation of prototype systems.

b. Provide the technical expertise, materials, and fabrication effort to design, install, test and evaluate equipment.

c. Provide hardware and software documentation, drawings, specifications and cost estimates to implement proposed changes to equipment on a national level.

d. Provide technical support of the FAALC test bed facilities located at MMAC as required.

e. Provide technical support to field organizations through telephone assistance or onsite assistance.

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f. Provide equipment installation, and other maintenance related support for Headquarters National Airway System and ATO Service Areas programs and projects requiring FAALC support and other Government Agencies.

g. Provide technical and logistical support for new systems acquisitions by participating in systems level integration, validation, certification of equipment and other acquisition support as required.

h. The Contractor shall plan, program, coordinate, estimate, schedule, evaluate resources and execute work assignments. Work management shall include maintaining a suspense/tracking system to meet the timeliness requirements of all assigned work.

1.4.15 Tasks, Subtasks, and Projects:

A "Task" description will be general in description and broad in scope. A separate contract delivery order will be initiated for each task effort. A typical task description will cover the support for one or more systems i.e. En route, VORTAC, and ILS. Within the task description, a subtask(s) may be initiated for each major system support effort. As an example, a task will be written for Surveillance Support. Subtasks to support this task may include En route Radar Support, Terminal Radar Support, Beacon Radar Support, etc. As a minimum the Task Description will include: Background, Scope, Deliverables, and Milestones. Each Task Description will be signed by the Division (Group)/Assistant Manager/Manager and COR.

Some Task efforts may be very extensive and require the work be broken into Subtasks. Typically the Subtask format will include: Background, Scope, Milestones, Deliverables, government furnished property (GFP)/GFE, Special Terms and Conditions, Quality Control Quality Assurance, Inspection and Acceptance, and Technical Documents. Each Subtask will be signed by the Team Manager and COR.

All requests to establish new projects with the contractor shall be submitted by or through the FAALC Team, Division, and/or Group Manager to the COR by email or memo. The COR will ensure the work is within the scope of this PWS, and forward the approved work request to the contract management. The contract management will assign projects to their employees and notify the requiring office to which employee the work is assigned. All deliverables completed by the contract employees will be submitted to their contract management for review and acceptance. The contract management will forward approved deliverables to the requiring organization.

Each project or project phase shall be planned for completion by the Contractor under the following procedures:

a. The Contractor shall advise when he/she is ready to start projects or project phases.

b. An orientation meeting will be scheduled as required.

c. The Contractor shall be provided the project background information.

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d. Technical documentation (instruction books, handbooks, etc.) will be identified, and provided for access in the FAALC technical library if available.

e. The Contractor shall be advised of required scheduling, reporting, and deliverables.

1.4.16 Subcontracting:

The Contractor shall not enter into subcontract agreements without approval of the Contracting Officer. All subcontracts shall include the identity of the subcontractor, the extent of the work, the reason for subcontracting, and the extent of competition in selection of the subcontractor.

1.4.17 Documentation Requirement:

All documents submitted to the FAALC, related to project accomplishment, must be developed on electronic media. It shall be compatible with the requisite version Microsoft Word, Excel, Auto Cad, or other software, as required by the FAALC. If requested, the submittal shall be delivered to the FAA on electronic media or hard copy or both. This requirement may include management reports, progress reports, ad-hoc reports, technical drawings, vouchers and other accounting documents as determined by the FAALC.

The Contractor shall maintain individual project files consisting of background information, design notes, and other material for assigned projects.

All case files, program files, drawings, software, programs, design data, artwork, etc.

developed by the Contractor under this PWS become the property of the Government.

These items shall be delivered with the final product.

1.4.18 Data Systems Security:

Data security must be provided as prescribed by the standard operating procedures of the Office of Information Services for MMAC. These procedures are in accordance with standards prescribed by the Comptroller General for the FAA, the Department of Transportation, the Office of Management and Budget, the Department of Defense, and the Federal Information Processing Standards (FIPS) publications. The Contractor shall comply with FAA Order 1370.121, Information Systems Security Program, and shall be responsible for monitoring and controlling access to all automated system databases via terminal restrictions. The Contractor shall register all personnel authorized to use the computer using Computer Data Access forms as directed by the CO/COR. Only those Contractor personnel authorized shall operate FAA data systems. Any passwords assigned shall only be used by authorized Contractor personnel. Upon termination of employment, the contractor shall delete terminated employees’ assigned passwords from the system.

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1.4.19 Stolen, Missing, or Damaged Government Property:

The Contractor shall report all missing or damaged Government property to the CO and the Office of Security and Investigations (AHS) using Form AC 1600-5. The report shall be made within one workday of determination that the item(s) is stolen, missing or damaged. The Contractor shall cooperate with AHS, or other Government investigation services conducting investigations or surveys relating to the disposition or status of Government property.

1.4.20 Security Inspections:

The Contractor shall be subject to inspections, surveys, analysis, and reviews authorized by FAA directives which are conducted by the Office of Security and Investigations, AHS. The Contractor shall cooperate fully with AHS in the scheduling and conduct of such inspections, surveys, analysis, and reviews.

1.4.21 Compliance with Security Directives:

The Contractor shall comply with all security directives for, but not limited to, information security, industrial security, communications security, and physical security. Examples of secure information include Privacy Act information, information for official use only, proprietary information, and classified information.

1.4.22 Inspection by Regulatory Agencies

The Contractor shall notify the COR/CO by phone immediately upon the arrival of any inspection visit by an agent or agents of any regulatory agency. All inspections should be performed with the COR or alternate present, regardless of type.

1.4.23 Safety Requirements and Reports

All work shall be conducted in a safe manner protecting the environment and in accordance with:

a. 29 CFR 1910 OSHA Standards (General Industry) with special emphasis on

1910.6 Incorporation by reference, 1910.1025 Lead and 1910.1026 Chromium.

b. 29 CFR 1926 OSHA Standards (Construction).

c. National Fire Protection Association (NFPA) National Fire Code and code updates.

d. American National Standards Institute (ANSI) Safety Standards (latest versions) as applicable.

e. FAA Order 3900.19B (and updates) Occupational Safety and Health.

f. AC Order 3900.21G (and updates) Occupational Safety.

g. FAA Order 1900.1G (and updates) FAA Emergency Operational Plan.

h. AC Order 1900.12G (and updates) Aeronautical Center Emergency Operations

Plan.

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i. FAA Order 1050.10D (and updates) Protection Control and Abatement of Environmental Pollution at FAA facilities.

j. 40 CFR Parts 1-1400 EPA Regulations.

If the Contractor fails or refuses to comply with safety requirements, the CO may issue a stop work order for all or part of the work until satisfactory corrective action has been taken. Any time lost due to such an order shall not result in time extensions or claims against the Government for excess costs or damages. The Contractor shall be responsible for enforcement of all environmental and safety requirements. The Contractor shall include a clause in all subcontracts that requires compliance of the safety provisions of the primary contract by Subcontractor personnel. The Contractor shall immediately secure any accident scene and resultant wreckage until the scene is released by the accident investigative authority through the CO. If the Government elects to conduct an investigation of any accident, the Contractor shall cooperate fully and assist the Government personnel until the investigation is complete. Safety and health standards consistent with requirements of the Occupational Safety and Health Act (OSHA) shall be observed. Compliance with the environmental regulations issued by the U.S. Environmental Protection Agency (EPA), the Oklahoma Department of Environmental Quality (ODEQ) or other authorized agency shall be observed. The Department of Labor (DOL), EPA, ODEQ and any other authorized agency upon receiving right of entry from the Environmental and Health Staff, AMP-100, has statutory authority to inspect all places of employment occupied by the Contractor. AML’s Safety Coordinator will coordinate Safety inspections with the COR. Citations against the Contractor for noncompliance with OSHA standards, EPA, ODEQ or other regulations are a matter for resolution between the Contractor and DOL unless noncompliance is the result of Government-furnished property or facilities that were not in compliance when furnished to the Contractor. Resolution of any problems of this sort will be handled by the CO and the Contractor. Close liaison shall be established and maintained with Government safety and environmental representatives to ensure that working conditions provide an optimum degree of safety for both Contractor and Government personnel.

The Government reserves the right to conduct and investigate the mishaps occurring as a result of Contractor's operation in which there is damage to Government-furnished items or injury or occupational illness involving Government personnel.

1.4.24 Environmental Considerations

1.4.24.1 Regulations/Laws

The Government shall comply with all laws, regulations and standards for environmental programs at federal, state and local levels. The Contractor shall also comply with all FAA Aeronautical Center standards, policies and procedures pertaining to environmental issues. Particular attention shall be given to AC Order 1050.4, Mike Monroney Aeronautical Center Spill Prevention and Response Plan. All environmental protection matters shall be coordinated with the CO and the primary AMP-100 Environmental Coordinator.

1.4.24.2 Citations

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The Contractor will be accountable for violations of environmental laws, regulations, and standards by Contractor personnel. The Contractor shall pay fines and charges for citations and violations of environmental standards when the practices of Contractor personnel are responsible for the penalties.

1.4.24.3 Handling/Managing Hazardous or Toxic Material

The Contractor shall adhere to all federal, state, local and MMAC safety codes and orders as specified. The Government shall provide necessary equipment to handle/manage hazardous waste/material to include pick up of incoming products at the receiving dock and transport. The Government is responsible for hazardous waste disposal and will pick up the hazardous waste material for movement to the onsite disposal point. The Contractor shall properly pack and hold the hazardous waste material in appropriate containers in an approved storage location within their functional area pending pickup after providing required disposal documents to COR.

1.4.25 Accident Reporting

The Contractor shall comply with all EPA and OSHA requirements for record keeping and reporting of all incidents resulting in death, serious injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the CO/COR immediately after each such occurrence. A completed typed original accident report plus one copy shall be delivered to the CO/COR within 2 working days of occurrence

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SECTION 2 - AREAS OF EFFORT

2.1 MANAGEMENT AND ADMINISTRATION.

The Contractor shall assign a full time Technical Manager to this contract. The Technical Manager shall be responsible for the management and coordination of contract performance, and for providing technical guidance and supervision of all assigned Contractor personnel. The Technical Manager shall serve as the Contractor's central point of contact with the FAA COR in all matters related to contract performance.

Tasks may include but are not limited to:

a. Central Point of Contract for the CO/COR

b. Developing and maintaining program management plans including the

Staffing Plan, Quality Control Plan, Transition-In Plan, and Transition-Out Plan.

c. Managing the program for the Contractor.

d. Maintain the appropriate staffing level required by the Government.

e. Provide day-to-day supervision for Contractor’s employees.

f. Notify Government point of contract no later than 30 minutes after shift begins when Contractor employees are not going report.

g. Coordinate with COR on any Comp or OT requirements.

h. Resolve discipline problems with Contractor’s employees.

Should the Technical Manager be temporarily absent, the Contractor shall designate an alternate in writing to the COR

2.2 SYSTEMS ENGINEERING SUPPORT SERVICES.

2.2.1 Systems Engineering

The Contractor shall provide professional engineering services in support of the FAALC mission to assure that electronic, electrical, and mechanical systems and components meet FAA requirements for supply support, maintainability, serviceability, and reliability.

These services may be provided to any requesting FAALC Product Division or Group.

The Contractor shall perform investigative technical evaluations and studies necessary to complete the information requested. Services required to complete the request include research on reparability of equipment including repair sources, equipment reliability and obsolescence.

The Contractor shall provide miscellaneous electrical, electronic, mechanical, structural, civil and software engineering services. Work may include but shall not be limited to tasks such as the following:

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2.2.1.1 Technical Research and Requirements

Assist Item managers, Planners, Technicians and Equipment Specialists on equipment obsolescence, unavailability and suitability/usability issues. Researches and provides documentation and data to support procurement activities and related qualification testing criteria. Items may include fabrication, repair and testing services. Research may also include policy, guidance and metrics associated with system support. Results of studies and research will also support FAALC engineering drafting services and technical library requirements.

2.2.1.2 New System Acquisition

The Contractor will support Program Office activities to include assisting Integrated Logistics Support Managers (ILSM’s), Provisioners and management in the setup and supply support activities to ensure the FAALC can support the equipment. These activities may also include review of program level documentation for completeness and accuracy.

2.2.1.3 Production Support

Technician and Production Control support to include troubleshooting, providing documentation, metrics, repair, time and labor standards, and assisting with any quality issues associated with product, product conformance or Customer Service Actions (CSA’s). This may include failure analysis, prediction or root cause evaluation.

Support technicians in test bed repair and maintenance to achieve maximum system utilization.

May also design/preform automated test equipment work and develop/modify test program sets to aid in production effectiveness.

2.2.1.4 Product Structures and Engineering Parts

Contractor shall prepare Product Structures (Bills of materials) and associated parts within the IFS software suite. Processes include documentation creation, connecting documents, maintenance, and associated IFS tasks.

2.2.1.5 Field support

Support to field personnel as required. May consist of troubleshooting, documentation support and documentation generation for electronic or mechanical systems.

Objectives may also include on-site support of equipment, problem analysis, equipment repair, installation, modification and test.

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2.2.2 CIVIL/STRUCTURAL ENGINEERING SERVICES

The Contractor shall provide structural engineering services. Work includes but shall not be limited to items such as the following:

Perform structural engineering specification development, analysis and design, state/local ordinance compliance reviews, and structure construction and maintenance oversight work.

Perform calculation of loads and stresses on structures, investigation of strength of foundations and beams, and determination of whether or not a structure can function safely.

Investigate and resolve structural engineering problems through application of structural engineering techniques such as mechanics, hydraulics, structures, engineering geology, and surveying.

2.2.3 SHARED ENGINEERING SERVICES

2.2.3.1 Technical Data for Requirements Development

The Contractor shall complete Government-issued Technical Data Requirements development (TDR) requests. The Contractor shall provide all documentation necessary for acquisition, fabrication or repair of equipment as required by the request. The Contractor shall comply with applicable Federal and FAA procurement regulations. The Contractor shall develop specifications and/or drawings, complete sole source forms, and provide all other technical or procurement data necessary to satisfy the requirements of the request. The Contractor shall develop, update and file drawing package lists. The Contractor shall support the TDR process as described in the TDR procedure, and prepare specifications required to complete the TDR in accordance with FAA-STD-005E. The Contractor shall provide engineering technical assistance, including creating sketches supporting preparation of engineering drawings, as necessary to complete the TDR.

2.2.3.2 Shop Order/Production Order

The Contractor shall complete Production Order requests for engineering support of fabrication of items in the FAALC shops. The Contractor shall provide all documentation necessary for fabrication of these items to include all applicable drawings, specifications, material lists, and shop fabrication source. The Contractor shall develop specifications and/or drawings as necessary to satisfy the requirements of the work request.

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2.2.3.3 Request for Technical Assistance

The Contractor shall complete Government-issued Request for Technical Assistance requests. These requests may be submitted to the Contractor on any form or media deemed appropriate by the Government. The Contractor shall perform the investigative technical evaluations that are required by the request. The request typically includes information such as National Stock Number (NSN), IFS or OEM part numbers, descriptive data of item, current and past manufacturers and vendors, and other information. A request for engineering services that is not appropriately covered elsewhere in the PWS may be considered as a Request for Technical Assistance.

The typical intent of the request is to identify substitutions for parts and items that are no longer procurable. The Contractor shall follow the guidelines for part substitution and item substitution as described below

a. Part Substitution. Part substitution is defined as replacing a part with another part that has the same form, fit and function as the original part. The Contractor shall analyze the requirements and develop part substitutions for parts that are no longer obtainable from the original manufacturer or for other reasons including high cost. The Contractor shall identify the part substitution by part number and manufacturer.

b. ltem Substitution. ltem substitution is defined as replacing a part with a part that has the same function as the original part, but it is not physically interchangeable with the original part. The Contractor shall analyze the requirements and develop item substitutions and provide the appropriate documentation that lead to the substitution.

2.2.3.4 Evaluation of Equipment Modifications

The Contractor shall review and complete Government-issued System Support Directives, Electronic Equipment Modification/Plant Equipment Modification/System Support Modification, System Technical Releases, System Documentation Releases, (SSD/EEM/PEM/SSM/STR/SDR) requests. The Contractor shall review these document contents to determine if FAALC assets are affected. The Contractor shall document if any assets are affected, any action taken to modify the stock, and update technical documentation and any IFS related processes.

The Contractor shall identify and provide to the FAALC technical library and engineering drafting services the updates required for all documentation affected by the modification. This documentation includes FAA drawings, manufacturer drawings, FAA drawing lists, Technical Instruction Books, Performance or Technical Data Records, test procedures and specifications. The Contractor shall review the revised documentation after the drafting changes have been completed to verify that they adhere to the Government issued documents mentioned above. The Contractor shall provide the FAALC technical library with a list of items and associated data affected by the

20 | P a g e modification so the engineering documentation can be updated to include informing the FAALC system engineer of any changes.

2.2.3.5 Documentation

Copies of all documentation resulting from contractor engineering tasks shall be given to the appropriate systems engineers for notification and/or inclusion into the IFS software. This could include notification of modified drawings, implementation of modifications, procurement or source data, and any data or information which the contractor used to satisfy the objectives of the requester.

2.3 INDUSTRIAL SUPPORT SERVICES

2.3.1 Industrial Engineering Services.

The Contractor shall provide industrial engineering services to the FAALC to help assure that effective and cost-efficient production and management control systems are developed and maintained to improve productivity and reduce costs. These services may include tasks related to the analysis, planning, design, and improvement of the integrated systems used by employees, processes, organizational structures, facilities, materials, and equipment used by the FAALC.

2.4 SPECIAL PROJECTS:

A Special Project is defined as any work supporting the FAALC mission that meets the following criteria and is within the scope of the contract:

a. Limited duration period of performance, or is a one-time requirement.

b. Requires expertise, products, or capabilities either not available from the contractor's existing assigned resources, or that would unacceptably degrade production schedules if provided from the Contractor's existing assigned resources.

A Special Project could include (but is not limited to) FAALC work such as systems analysis, design, test, evaluation, installation, repair, software development, field engineering, prototype production, limited production, equipment/materials acquisition, or development/provision of training programs.

Upon Government determination that proposed work is a Special Project, the Contractor shall submit an appropriately detailed project plan and a proposed budget to complete the work. The project plan shall include the planned method of accomplishment and schedule. Work accomplishment plans may include Contractor use of temporary employees, consultants, or subcontractors. If approved by the Government, the Contractor shall be tasked to perform the work as specified.

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SECTION 3 - PERSONNEL REQUIREMENTS

3.1 GENERAL REQUIREMENTS:

The Contractor shall be responsible for employing qualified personnel to perform the duties defined in this PWS. The Contractor shall only assign personnel to this contract who have the professional experience and other qualifications necessary to perform the tasks required in this PWS. The Contractor must have the personnel, organization, and administrative control necessary to ensure that each project is completed satisfactorily.

If questions arise that the Contractor is using other than qualified personnel, the Contractor shall provide proof that personnel do possess proper qualifications and experience.

After award of contract, the Contractor shall submit a resume for each person to be assigned to this contract. The requiring government organization will review resumes for purposes of determining that applicants meet the requisite qualifications of paragraph

3.4 POSITION REQUIREMENTS AND QUALIFICATIONS of the PWS. Exceptions for submission may be made in the case of incumbent employees for which a resume has been provided and on file with the requiring organization.

Exceptions or waiver to requisite journeyman level qualifications are covered under Section 3.3 of this PWS. FAALC shall review resumes and notify the Contractor of their determination of waiver based on the qualifications of the applicant.

The number and type of personnel positions may be amended due to normal employee attrition or a change in FAALC assigned workload. The Contractor shall submit resumes to the FAA for review of qualifications prior to filling vacant positions.

Vacant positions must be filled within 30 days from notification of requirement. If the position(s) is not filled within the 30 day requirement see section 7.5 Service Summary Table for Government remedy.

3.2 Government Review of Proposed Contractor Personnel

a. New Personnel. The Contractor shall provide the Government with a resume and any applicable professional qualification documents (i.e., diplomas, licenses, training certificates, etc.) for personnel proposed for assignment to this contract.

The Government shall review submitted documents to ensure that personnel qualifications meet contract requirements. The Government may request additional documentation or clarifications substantiating individual qualifications if deemed necessary. Government approval of individual qualifications is required prior to assignment of that individual to the contract.

b. Incumbent Personnel. Contractor personnel who have been providing services to the FAALC under an existing predecessor contract may be deemed to be qualified to continue providing the same type services in the same labor category as assigned. The Contractor shall submit the name and labor category of such

22 | P a g e incumbent personnel proposed for assignment to this contract of satisfactory performance. The Government shall approve or disapprove assignment of these incumbent personnel to the new contract.

3.2.1 Waiver of Experience and Qualification Requirements.

The Contractor may request the Government to waive mandatory experience and/or other qualification requirements for personnel proposed for assignment to this contract.

Waiver requests shall identify the requirement(s) for which the waiver is being requested and provide an explanation of how the requirement(s) have been satisfied by other means. At its sole discretion, the Government may approve or disapprove waiver requests.

3.2.2 Removal of Contractor Personnel

The Government may withdraw a previously issued approval of assignment of Contractor personnel to this contract and direct that the individual be removed from the contract based on the individual not meeting Government expectations or requirements for personal, professional, or performance standards.

3.2.3 Changes to Staffing Levels

The Contracting Officer may increase or decrease the numbers of assigned Contractor employees in any particular contract labor category, or assigned to the contract as a whole. Such changes may be caused by funding availability, changes in workload levels, or changes in workload technical requirements.

3.2.4 Training

When advantageous to the Government, training may be provided by the Government at no cost to the contractor or paid for by the contractor and reimbursed by the Government. Reimbursement of Government-paid training costs will be required if the contractor employee does not remain in the position for one year from the date of training, unless the Government waives reimbursement.

When a contract employee receives government funded training for a specific task, the employee must remain in the positon for which the task specific training is provided for no less than 12 months from the completion of training course(s) or the contractor must reimburse the government for the training.

Training records shall be made available to the CO/COR upon request.

The Contractor shall maintain operator license records for Contractor personnel operating Government-furnished equipment. Operator qualifications to use the equipment/vehicles must be verified and documented.

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The Contractor shall develop a security briefing for all contract employees at the beginning of contract performance, for newly hired employees, and for all employees on a recurrent basis at least once each year. The Contractor shall provide copies of the briefing to the CO/COR for review.

The Contractor shall at Contractor’s cost, ensure that all contract employees responsible for handling or managing hazardous waste, have received training in such handling or management. The Contractor shall provide evidence of training received, e.g., certificates of training, to the CO prior to the start of contract performance. Contract employees shall receive refresher training annually, at Contractor expense.

3.3 TECHNICAL MANAGER GENERAL REQUIREMENTS:

The Contractor shall designate a Technical Manager for the contract. The Technical Manager shall be responsible for the management and coordination of the contract. The Technical Manager shall act as the central point of contact with the Government. The Manager shall have the authority to represent and commit the Contractor in dealing with the Government.

The Technical Manager shall be physically located at an established Oklahoma City contract facility or an on-site MMAC facility. The manager may work an alternate work schedule with approval from the FAA.

Should the Technical Manager be temporarily absent, an individual shall be designated in writing to act as alternate. The CO and COR shall be notified of the name of the individual to act as alternate.

3.4 POSITION REQUIREMENTS AND QUALIFICATIONS

It is anticipated that only the…