61-RFP25010 Addendum #1 Elevator Services.docx

DOCX document 902 KB Posted Jun 26, 2026

Attached to: Elevator Services
Solicitation number: 61-RFP25010
Issued by: Durham County, North Carolina

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Written by GovTribe AI · Jul 20, 2026

This is Addendum #1 to Request for Proposal 61-RFP25010 issued by North Carolina Central University for comprehensive elevator services. The addendum extends the bid opening date to July 22, 2026, at 2:00 p.m. and addresses eighteen clarifying questions submitted by potential vendors. The University requires elevator inspection, preventative maintenance, repair, emergency response, and testing services for sixty-four passenger and freight elevators, escalators, dumbwaiters, and lift systems across campus. The contract spans one initial year with two optional one-year renewal terms at the University's discretion. A non-mandatory site visit was conducted on July 2, 2026, and written questions closed July 3, 2026. The vendor must maintain 24/7 emergency callback service with thirty-minute response time and two-hour onsite arrival capability, register with the North Carolina Secretary of State prior to contract execution, ensure all personnel pass background checks at vendor expense, and submit daily electronic service reports within forty-eight hours of completion.

The University's responses to vendor questions establish that Category 1 and fire testing costs shall be included in monthly maintenance pricing, while Category 5 testing and all services outside routine monthly maintenance shall be billed separately with University approval. Repairs, replacement parts, callbacks, emergency service, and overtime are generally billed as separate costs outside the monthly maintenance agreement, except where specifically noted. Preventative maintenance frequency shall follow manufacturer guidelines and industry standards without a specified minimum number of annual visits. The University does not provide current contract costs or historical repair expenditures but indicates 181 callbacks were received in the past year. The vendor must provide a designated primary local service team rather than an exclusively assigned resident mechanic and ensure no elevator violations occur during state inspections, making corrections at no cost and seeking approval for cost-bearing items. The pricing sheet requires separate line items for monthly maintenance costs, inspection services, hourly labor rates for mechanics and helpers with overtime multipliers, parts and materials markups, and emergency response fees.

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Vendor: ____________________________________

ADDENDUM #1

Bid Number: 61-RFP25010 -Elevator Services Date Addendum Issued: 07/14/2026 PLEASE RETURN THIS BID ADDENDUM IN ACCORDANCE WITH INSTRUCTIONS. THIS ADDENDUM MUST BE RETURNED.

VENDOR NOTE: THE BID OPENING DATE HAS BEEN EXTENDED TO JULY 22, 2026 @ 2:00 P.M.

1. Is overtime labor for repairs, callbacks, inspections, testing, and emergency service included in the maintenance agreement, or will it be billed separately?

University’s Answer: Vendors are to include in their bid the cost for the Cetology 1 testing and Fire testing shall be included with the monthly maintenance cost. Cetology 5 testing shall be at an additional cost to the monthly maintenance. All other services outside of the monthly maintenance will be provided at an additional cost.

2. The RFP states that if replacement parts are obsolete or unavailable, the contractor shall provide equivalent or upgraded components compatible with the existing system. Please clarify whether the cost of replacing obsolete components is intended to be included under the contract pricing or billed as a separate repair.

University’s Answer: It is to be billed as a separate repair with approval from the University.

3. For the three School of Business conveyances requiring elevator camera monitoring services, are these cameras associated with the 2019 North Carolina elevator code video monitoring requirements? If so, please provide the camera manufacturer, monitoring platform, and any existing service provider information.

University’s Answer: These cameras are associated with the 2019 North Carolina elevator code video monitoring requirements. The existing services provider is covered under their cost. The existing system is a Kone system

4. The RFP states preventative maintenance shall be performed at intervals consistent with manufacturer recommendations, industry standards, equipment usage, and code requirements. Is there a minimum number of preventative maintenance visits required annually for each unit?

University’s Answer: Please follow the information provided in the bid documents.

Addendum #1 61-RFP25010 – Elevator Services Page 1 of 7

Vendor: ____________________________________

5. Is the University expecting a resident mechanic to be assigned exclusively to campus, or is the staffing requirement intended to be fulfilled through a designated primary and secondary technician supported by a local service team?

University’s Answer: The University’s expectation is that the service is to be fulfilled through a designated primary local service team.

6. Are maintenance, repair labor, replacement parts, and code-required testing intended to be fully included in the monthly maintenance pricing, or should these services be quoted separately under the labor rate and inspection pricing sections? The RFP contains language suggesting full-service coverage but also requests separate pricing for labor, inspections, parts markups, and emergency response.

University’s Answer: See #6 above

7. Are annual inspections, Category 1 testing, Category 5 testing, fire service testing, and emergency power testing to be completed by the contractor as part of the contract, or will the University continue utilizing a third-party inspection agency?

8. How many minimal preventative maintenance hours do you want per unit per month?

University’s Answer: Please follow the manufacturer guidelines.

9. There was mentioned that repairs were not included in the maintenance contract in the initial meeting. But these two referenced sections state that they are included. Are repairs included in the maintenance contract or will repairs be billed separately?

10. Can you please provide what the university is currently paying for this contract (either monthly or annually)? And the approximate amount spent on repairs outside of the contract over the past year?

University’s Answer: Information is not available at this time.

Addendum #1 61-RFP25010- Elevator Services Page 2 of 7 Vendor: ____________________________________

11. Under Section 5.1 it states that “The Contractor shall provide comprehensive full-service elevator maintenance, inspection, testing, repair, emergency response, replacement parts, and related services for all elevators, lifts, dumbwaiters, and conveyance equipment identified in the Elevator Equipment Schedule included in this RFP.” Are all repairs covered under the monthly pricing for these elevators? If yes, is there a certain dollar threshold that if exceeded it is then billable (ex. If any repair is over $500 then this will not be covered)?

12. Are emergency callbacks to be covered by the contract? Or will these be billed separately?

13. Under Section 5.2 it states that “The Contractor shall perform all required inspections and testing including” But then on the pricing sheet it asks to price the inspection services separately. Is the annual and/or five-year testing included in the contract?

14. Does the university have the number of callbacks (shutdowns) it has received in the past year? And how many of those calls were after-hours (overtime)?

University’s Answer: As of the last report there was 181call back but that number will vary. We do not track the time of service.

University’s Answer: We had 181 call backs, but we do not track if it was after hours or not.

15. Is overtime included in the contract? Or billed separately?

16. Does the university require a technician for move-in and move-out days? And is this time billable to the university?

University’s Answer: Yes Addendum #1 61-RFP25010- Elevator Services Page 3 of 7 Vendor: ____________________________________

17. Should we bid per section 5.1 states as full maintenance (repairs included) or should we bid as a monthly maintenance quote without billable repairs included? Please clarify. Thank you.

18. The pricing sheet references a link for a pricing sheet, but I don’t see the link. And there is only four-line items on the sheet in the bid. Can you send out the link for the complete pricing sheet.

University’s Answer: Please also use the pricing sheet below

Addendum #1 61-RFP25010- Elevator Services Page 4 of 7

Addendum #1 61-RFP25010- Elevator Services Page 5 of 7

Total Annual cost_________________________________

· Additional expectations: The University is expecting not to have any elevator violations from a state inspection.

· You are required to make any no cost corrections and seek approval from the University’s representative for items that will be at a cost to the university.

Addendum #1 61-RFP25010- Elevator Services Page 6 of 7

Print: _________________________________________

Company Name: ________________________________

Execute Addendum:

Offeror_______________________________________ Date: __________________

VENDOR NOTE: RESPONSES TO QUESTIONS ON THIS ADDENDUM SHALL SUPERSEDE PREVIOUS RESPONSES WHERE APPLICABLE.

Addendum #1 61-RFP25010- Elevator Services Page 7 of 7 image1.jpeg image2.png image3.png

File details come from the government source that posted it. Updated Jul 20, 2026.