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36C78619Q0166

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

8359-000024 36C78619Q0166 Tracy Williams 540-658-7230 04-12-2019

12:00 PM EST

36C786 Department of Veterans Affairs National Cemetery Administration Contracting Services 75 Barrett Heights Road, Suite 309 Stafford VA 22556 X X 561730 $7.5 Million X N/A X Chattanooga National Cemetery 1200 Bailey Avenue Chattanooga TN 37404 36C786 Department of Veterans Affairs National Cemetery Administration Contracting Services 75 Barrett Heights Road, Suite 309 Stafford VA 22556 http://www.tungsten-network.com/customer -campaigns/veterans-affairs/

1-877-752-0900 See CONTINUATION Page This procurement is being made under FAR 13 Simplified Acquisition Procuredures for Commerical Services and is a Service Disabled Veteran Owned Business Set- Aside, Authority, 38 USC 8127 (d).

The contractor shall provide all supervision, labor, equipment, tools, and supplies necessary for Headstone Setting and Raise/ Realignment services for the Chattanooga National Cemetery as specified in the solicitation and attachments.

Faxed and emailed offers will not be accepted.

All quotes must be submitted through the Department of Veterans Affairs Electronic Management System (eCMS) Vendor Portal website https//www.vendorportal.ecms@va.gov to be considered.

CONTRACTOR DUNS NO._________________________

CONTRACTOR EMAIL/PHONE NO: ________________________________

See CONTINUATION Page X x Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS1
SECTION B - CONTINUATION OF SF 1449 BLOCKS4
B.1 CONTRACT ADMINISTRATION DATA4
B.2 PERFORMANCE WORK STATEMENT7
B.2.1 DESCRIPTION OF SERVICES:7
BACKGROUND:7
STATEMENT OF WORK REQUIREMENTS14
SECTION C - CONTRACT CLAUSES24
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)24
C.2 52.216-18 ORDERING (OCT 1995)29
C.3 52.216-19 ORDER LIMITATIONS (OCT 1995)29
C.4 52.216-21 REQUIREMENTS (OCT 1995)30
C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)31
C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)31
C.7 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984)31
C.8 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS SET-ASIDE (JUL 2016)(DEVIATION)32
C.9 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)33
C.10 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)33
C.11 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)34
C.12 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)35
C.13 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2019)35
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS43
STATEMENT OF WORK REQUIREMENTS43
ATTACHMENT A54
ATTACHMENT B63
ATTACHMENT C64
ATTACHMENT D65
SECTION E - SOLICITATION PROVISIONS70
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (OCT 2018)70
E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)74
E.3 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)74
E.4 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (OCT 2018)75

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Tracy J. Williams Contracting Officer 36C786 Department of Veterans Affairs National Cemetery Administration Contracting Services 75 Barrett Heights Road, Suite 309 Stafford VA 22556

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[X] Monthly

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

http://www.tungsten-network.com/customer -campaigns/veterans-affairs/ ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

5. MISSING PAGES, LOST OR MISSING QUOTES

This is a Request for Quote (RFQ) for furnishing the commercial services in the Schedule. Quotes shall be received at the address specified in Block 20, i.e. https://www.vendorportal.ecms.va.gov by the date and time specified in Block 8 of SF 1449.

Offerors shall examine this solicitation to verify that all pages have been received. In addition, in compiling this package, some pages may have been duplicated. If the offeror feels that pages are missing or duplicated, the offeror is encouraged to contact the Contracting Officer at the email address shown in Block 7a, Standard Form 1449. The offeror is responsible for the results of any failure to check for completeness or page duplication.

To address potential lost, delayed, or mis-delivered quotes, please email the Contracting Officer by the due date to ensure your offer was received. Offerors have the burden to make sure quotes are received at VA by the date and time specified above. The Offerors bear the risk of having quotes rejected and not considered if filing is not completed by the date/time required.

CAUTION - LATE Submissions, Modifications, and Withdrawals: See provision 52.212-1. All offers are subject to all terms and conditions of this solicitation.

6. GOVERNMENT HOLIDAYS

Holidays observed by the Federal Government:

New Year's Day
1 January
Martin Luther King's Birthday
Third Monday in January
President's Day
Third Monday in February
Memorial Day
Last Monday in May
Independence Day
4 July
Labor Day
First Monday in September
Columbus Day
Second Monday in October
Veterans Day
11 November
Thanksgiving Day
4th Thursday in November
Christmas Day
25 December

If a holiday falls on Sunday, the following Monday will be observed as the legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a legal holiday by U.S. Government agencies. Also included would be any day specifically declared by the President of the United States of America as a national holiday.

7. NOTICE TO PROSPECTIVE OFFERORS

Prospective offerors must be registered with the System for Award Management (SAM) website and complete representations and certifications at https://www.sam.gov.

Offers received from concerns that are not Service-disabled Veteran-owned Small Business (SDVOSB) concerns shall not be considered. SDVOSBs must be verified for ownership and control and listed in the Vendor Information Pages at https://www.vip.vetbiz.gov prior to the due date for quotes. (See Provision 852.219-10 VA Notice of Total Service-Disabled Veteran-Owned Small Business SetAside.)

Questions pertaining to this solicitation must be sent by e-mail to: tracy.williams6@va.gov no later than 08:00 AM ET, April 5, 2019. Telephone inquiries will not be accepted. Questions received after this date and time will not be considered.

Offerors shall inspect all sites where services are to be performed and to understand all general and local conditions that may affect the cost of contract performance (See Provision 52.237-1 Site Visit).

In no event shall failure to inspect constitute grounds for a claim or request for equitable adjustment after contract award. To make arrangements for site visits, contact the following cemetery Point of Contact: Mr. Kevin Ritchey, COR, Phone number: 423-855-6590. OFFICIAL SITE VISIT DATE: WEDNESDAY, 27 MARCH 2019 @11AM. ALL VENDORS MUST CONTACT CEMETERY IN ADVANCE TO SCHEDULE AN APPOINTMENT.

B.2 PERFORMANCE WORK STATEMENT

B.2.1 DESCRIPTION OF SERVICES:

The Chattanooga National Cemetery located at: 1200 Bailey Ave. Chattanooga TN 37404 has a need for Headstone Maintenance services for periods effective May 1, 2019 through April 30, 2020 with four (4) 1-year Options through April 30, 2024.

The contractor shall provide all personnel, equipment, tools, supervision, and other items and services necessary to ensure that headstone maintenance is performed at Chattanooga National Cemetery in a manner that will ensure headstones are set properly and accurately and present a clean, neat, and professional appearance throughout.

All work shall be done during normal Federal workdays in daylight hours and may require work on selected Federal Holidays or weekends.

Headstone contract services including, but not limited to:

1. Headstone Setting

2. Headstone Raise and Realignment

BACKGROUND:

National cemeteries are a resting place for our nation's heroes and as such, the standards for management, maintenance and appearance of these cemeteries have been established by the National Cemetery Administration to reflect this nation's concern and respect for those interred there. The overall responsibility of the Contractor is to plan, coordinate, organize, manage, and perform the activities described herein, which are required to maintain an acceptable appearance of the cemetery grounds.

The Chattanooga National Cemetery is located at 1200 Bailey Ave Chattanooga TN 37404. The cemetery is comprised of 120 acres. The cemetery contains the remains of 58,250 veterans, spouses and dependent children. National Cemeteries are National Shrines. The standards of maintenance and appearance at these cemeteries must reflect this nation's concern for those interred there. For this reason, strict adherence to the specifications is required as well as National Cemetery Administration standards.

The Southeast District (SED) Office, Department of Veterans Affairs, National Cemetery Area Office, 1700 Clairmont Road., 4th Floor, Decatur, Georgia 30033-4032, has the responsibility for the National Cemeteries. The administration of this contract will be by the Contracting Officer. The Contracting Officer's Representative (COR) for the contract will be designated in a separate letter under the direction of the Director, Chattanooga National Cemetery, Chattanooga, Tennessee.

All work shall be performed during the normal working hours (07:30 a.m. to 4:00 p.m.), Monday through Friday, except with the written permission of the COR(s).

In the event climate or weather conditions become unsuitable for work or may induce an environmental hazard, the entire work shall be rescheduled to a date and time satisfactory to the contractor, COR, and Cemetery Management. Postponement due to climate or weather conditions shall not be cause for penalties to the Contractor nor additional costs to the Government.

The Contractor shall phase all work in such a manner as not to impact on or interfere with cemetery operations. Contractor shall cease work within 100 yards of any committal service in progress while performing under the contract. Contractor and contractor's employees shall cease work upon arrival of the funeral party at the committal shelter and shall not start back to work until the funeral service is completed while performing under the contract. The COR may direct and arrange the contractor’s performance in specific areas of the cemetery to coordinate with the cemetery’s mowing operations and/or committal services.

CONTRACTOR STAFFING REQUIREMENTS:

Contractor will supply a minimum of one (1) grounds employee and one (1) Site Supervisor dedicated to performing all services outlined in this SOW.

Contractor employee work may be supplemented with additional employees to accomplish ALL CLIN items successfully in a timely manner if required.

The Contractor shall be responsible for maintaining satisfactory standards of personnel conduct and work performance and shall administer disciplinary action as required. The Contractor shall remove employees for cause, to include, but not limited to, misconduct in performance of duty under these specifications and/or conduct contrary to the best interests of the Government.

SITE SUPERVISOR REQUIREMENTS:

Site Supervisor: A competent and experienced English-speaking Site Supervisor shall be provided by the Contractor at all times work is being performed. The Site Supervisor shall be knowledgeable in all areas of the contract and shall direct all work being performed as part of the contract and shall have direct supervision over all contractor employees. The Site Supervisor shall provide daily onsite quality control over all work performed as part of the contract. The Site Supervisor shall have regular communication with the COR’s and shall submit daily, weekly and monthly inspection reports to the COR’s.

The Site Supervisor must have at least three (3) years of experience as a direct supervisor of Headstone setting and raising and realignment of headstones.

The Site Supervisor shall ensure all specifications are being met, ensure contract work does not conflict with ceremonies and funerals, and ensure employees are adequately supervised and proper conduct is maintained.

Site Supervisor shall prevent any disruption to the cemetery operations, including funerals, visitor privacy, internal traffic, and utilities

EMPLOYEE REQUIREMENTS:

Contracted grounds maintenance employees must have Contractor shall provide employees with at least 1-year of experience in Headstone maintenance operations, experience working in a National Cemetery Grounds Maintenance contract or similar projects. Employees shall have demonstrated education in headstone setting and raising and realignment of headstones.

Employees shall be fully trained in safe equipment operations, proper Headstone maintenance techniques setting headstones, headstone cleaning and Cemetery etiquette.

The Contractor shall be aware of the intensive labor and equipment requirements needed to meet contract specifications. The Contractor shall be responsible to provide all labor and equipment as necessary to meet deadlines. The Contractor will provide all necessary resources to complete the efforts assigned under the scope of this contract.

Employee Identification: The Contractor’s employees shall wear visible Company and employee name identification always while on the premises of the Cemetery.

Training: The Contractor shall also be responsible for training and safety precautions for Contractor employees performing work under these specifications. OSHA standards shall be observed by the Contractor in all work performed. Appropriate safety equipment shall be furnished by the Contractor to Contractor personnel and shall be used as prescribed by OSHA standards, including hard hats, safety shoes, safety glasses, and hearing protection devices. The following OSHA and NFPA standards and codes are to be adhered to:

1. National Fire Protection Association (NFPA): 10-1998 Standard for Portable Fire Extinguishers

2. Occupational Safety and Health Administration (OSHA) 29 CFR 1910 Safety and Health Regulations for Personal Protection, Safety Color Codes, Portable Power Tools, Electrical Safety and Portable Electric Equipment.

3. Site and Building Access: Maintain free and unobstructed access to facility emergency services and for fire, police and other emergency response forces in accordance with NFPA 241.

STANDARDS OF EMPLOYEE CONDUCT:

A. Contractor and Contractor personnel, to include all contractors’ temporary workers, shall be required to adhere to the following standards of dress and conduct while performing work in the National Cemetery. These standards and regulations are enforceable under CFR-2017-Title 38 Vol 1- Sec 1-218 See Attachment A.

1. An approved uniform consists of:

Long slacks or pants and shirt, buttoned up from neck to waist. Shirt shall have company name and or logo and Employee name. Hats shall be plain or bear the company name or logo only. Clothing shall be clean each day. Any soiled clothing should be cemetery work-related to that day. No ripped or torn clothing shall be worn. T-shirts and/or tank tops as outer garments are prohibited as are any garments which have a message or slogan affixed thereto. Shoes/boots shall have no holes or loose soles. Steel-toed shoes shall be required in accordance with OSHA requirements. Contractor employees shall maintain personal hygiene.

2. Contractor personnel must maintain a neat and professional appearance throughout the workforce, vehicles, equipment, and staging areas. Matching uniforms (pants and shirt, plus jacket in the cool season) for all employees are required- in addition to all state and federally mandated Occupational Safety and Health Administration (OSHA) compliant protective gear.

3. Contractor personnel shall not engage in loud or boisterous behavior or use profane or abusive language. Shall show proper reverence during committal services.

4. Contractor personnel shall not eat or drink beverages except water or non-alcoholic drinks while in work area nor in site of committal shelter during a service. Use of intoxicating beverages and/or drugs is strictly prohibited.

5. Contractor personnel shall not lean, sit or stand on or against headstones or monuments. No tools, equipment or other items shall be placed or leaned on headstones or monuments.

6. The only designated tobacco use areas for the Chattanooga National Cemetery is located by the maintenance building. All other areas to include all interment sections are designated as tobacco free, this includes vaping and all forms of electronic cigarettes.

PARKING, AND VA REGULATIONS:

It is the responsibility of the Contractor to ensure his employees park in the appropriate designated parking areas. Contractor employees may park privately owned vehicles in the area designated for parking by the COR at their own risk. The Cemetery will not invalidate or make reimbursement for parking violations of the Contractor’s employees under any conditions. Tobacco use is prohibited inside any buildings at the Cemetery. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

USE OF CEMETERY FACILITIES:

The Government will not be responsible for any loss, damage, or theft of Contractor items, nor shall free telephone service be provided. Contractor shall be responsible for acceptable standards of housekeeping and custodial maintenance of Department of Veterans Affairs facilities used by Contractor's employees.

A. The Government may allow the use space in the spoils area/contractor staging area at the cemetery site for optional use by the Contractor to store supplies and equipment. However, the Government will not be responsible for any damage to or loss of the Contractor's equipment and supplies stored on the Government's premises. The Contractor shall be responsible for maintaining fire extinguishers and other safety equipment. Should the space become unavailable, the Contractor will be given a minimum of 60 days from the notice of building unavailability to find storage off the cemetery grounds. The Contractor would then be responsible for delivering and removing all necessary equipment and supplies daily. Inability to use the spoils area will in no way alter the contract.

B. While utilizing the spoils area the contractor shall maintain the area to NCA Standards. Building and restrooms shall be cleaned daily and documented on required checklists that shall be maintained by the contractor and sent to the COR on a weekly basis. Daily Cleaning shall include sweeping the floor, emptying trash, removing cobwebs from all areas, sanitizing sinks, toilets and floors, cleaning mirrors, windows and glass tops and of the like etc. All items stored in service building shall be in a neat orderly safe fashion. Comment by Brennan, Lisa: Will they use the maintenance building? Need own storage? Comment by Catoe, William L.: I would give them 1 bay for equipment storage and a small space in the spoils area for supplies.

C. The Contractor shall be responsible for safely storing any chemicals, pesticides, herbicides, cleaning solutions, etc. in accordance with manufacturers recommendations. An SDS (Safety Data Sheet) is required for all chemicals, pesticides, herbicides and cleaning solutions.

D. Only the designated restroom facilities will be chemical toilets provided by the contractor for their personnel. Locations will be COR identified at time of contract award.

E. Onsite water will be furnished by the Government except for any additional water needed other than on site water.

CONTRACTOR’S RESPONSIBILITIES AND INSURANCE REQUIREMENTS:

The Contractor shall obtain all necessary licenses and/or permits required to perform this work. The Contractor shall take all precautions necessary to protect persons and property from injury or damage during the performance of this contract. The Contractor shall be responsible for any injury to themselves, their employees, or others, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by their or their employees’ fault or negligence. Further, it is agreed that any negligence of the Government, its officers, agents, servants and employees, shall not be the responsibility of the Contractor hereunder with the regard to any claims, loss, damage, injury, and liability resulting therefrom. The Contractor shall maintain workmen’s compensation, personal liability, automobile liability, and property damage insurance, as prescribed by the laws of the state of Tennessee, and in accordance with FAR 52.228-5, Section B. Evidence of coverage is required before commencing work under this contract (copy of Certificate of Insurance), and it may not be changed or cancelled without thirty (30) calendar days prior written notice to the Contracting Officer.

INSPECTION AND CLEANING OF CEMETERY FACILITIES:

A. The Contractor shall perform a weekly inspection. During this inspection the appearance of the cemetery will be observed, and any deficiencies noted within the scope of the contract will be documented by the COR on a weekly inspection sheet.

B. Items that need correcting outside the scope of the contract will be reported to the Contracting Officer or his representative.

C. The Contractor shall be required to submit inspection reports and work accomplished to the COR weekly. The inspection forms will document date, location and type of work completed, certification of inspection for quality control by site supervisor and weather or other issues.

REPRESENTATIVES OF THE CONTRACTING OFFICER:

The Contracting Officer’s Representative (COR) shall be under the supervision of the Foreman and Director, Chattanooga National Cemetery. Only the Contracting Officer can make changes in the scope of work. The Contractor shall contact the Contracting Officer on all matters pertaining to administration. Only the Contracting Officer is authorized to make commitments or issue changes, which will affect the price, quantity or delivery terms of this contract.

MAINTENANCE DURING CEMETERY FUNCTIONS:

Contractor personnel shall not operate motorized equipment or conduct other commercial activities during interment services. The COR or his/her representative shall furnish the Contractor with a schedule of all interments and/or ceremonies no later than the close of business of the day prior to the scheduled internment, and a minimum of three (3) days before any ceremonial events.

CONTRACTOR’S QUALITY CONTROL PLAN (QCP):

(a) The Contractor shall establish and maintain a complete QCP to assure the requirements of this contract are provided as specified. This QCP will be forwarded to the CO along with the requested initial proposal. The CO will review the QCP and list any needed clarifications, and return to Contractor for response, if necessary. The Contractor’s QCP shall include the following or have incorporated into during performance of contract, at a minimum:

(b) An inspection plan covering all services required by this contract. The inspection plan must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished and documented, and the title of the individual(s) who will perform the inspections.

(c) On-site records of all inspections conducted by the Contractor noting necessary corrective action taken. The Government reserves the right to request copies of any and/or each inspection.

(d) Incorporation of either active or established internal policy and procedures for updating equipment and procedures, that may affect performance of contract.

(e) The methods for identifying and preventing deficiencies in the quality of service performed, before the level of performance becomes unacceptable, and organizational functions noting intermediate supervisory responsibilities and overall management responsibilities for ensuring total acceptable performance.

(f) On-site records identifying the character, physical capabilities, certifications and ongoing training of each employee performing services under this contract.

(g) A log to account for all requests for immediate service. The log shall indicate the date and time of services, and description of results and completion of these services and a name and signature of the person inspecting and certifying the work as completed.

(h) On-site records of any complaints or problems, with procedures taken to allow for corrections and/or elimination before effects caused interruption of performance of contract.

Contract Discrepancy Report (CDR)

a) The issuance of a Contract Discrepancy Report (CDR) shall be issued when work is found to be below the Minimally Acceptable Level listed in the Quality Assurance Surveillance Plan or if found to be unsafe, or in violation of Contract Requirements.

b) The CDR will require the Contractor to explain in writing why performance was unacceptable, how performance will be returned to an acceptable level, and how recurrence of the problem will be prevented in the future. The Contractor will not be paid for services not rendered in accordance with the standards set forth in this contract.

c) If the Government created any of the discrepancies, these will not be counted against the Contractor's performance. When the Government has caused the Contractor to perform in an unsatisfactory manner, the COR will forward a written notice to the responsible organizational element requesting corrective action be taken.

d) Normally, the COR will verbally advise or give a written inspection report to the Contractor of discrepancies the first time they occur and ask the Contractor to correct the problem. A notation will be made on the COR checklist of the date and the time the deficiency was discovered and the date and time the Contractor was notified. Failure to correct discrepancies in the required time frame or repeated occurrences of discrepancies will result in issuance of a CDR.

e) When the Contractor is not meeting the limits of satisfactory performance, a CDR will be issued to the Contractor. The seriousness of the failures should govern whether to issue CDR at the end of the period, or as soon as the limits of satisfactory performance are exceeded.

f) A CDR will be prepared by the COR and forwarded to the CO and Contractor.

g) The Contractor shall respond to any complaints and/or ratings of deficient performance within five (5) calendar days, after receipt of the report.

h) All visitor complaints deemed by the COR to require a written response to the Contractor, or administrative action, will be forwarded to the CO, as soon as possible, for action.

i) When a CDR is issued for a service, the Contracting Officer must deduct from the periodic payment, a percentage of that payment as indicated in the Performance of Work Requirements Summary as attached hereto.

j) If the Contractor does not achieve satisfactory performance by the end of the next period or agreed suspense date, another CDR will be issued and the appropriate amount deducted from the periodic payment.

k) A third CDR will be the cause for a Cure Notice. However, the Contracting Officer may issue a Cure Notice at any time he/she deems appropriate. Depending on the overall performance of the Contractor, an unsatisfactory reply to the Cure Notice should require a Show Cause letter to be issued, followed by consideration of termination of the contract.

HISTORIC PRESERVATION:

Where the Contractor or any of the Contractor's employees, prior to, or during the service work, are advised of or discover any possible archeological, historical and/or cultural resources, the Contractor shall immediately notify the COR verbally, and then with a written follow up.

SALES OF COMPANIES OR NAME CHANGES:

The Contractor, gaining award of the contract, shall notify the Contracting Officer in writing immediately upon entering an agreement (either oral or written) to sale or transfer all or part of its stock or other ownership interest to any other party. This Contractor shall also contact the Contracting Officer immediately in writing in the event a company name change will happen, with information as to the reasons and/or determinations causing this action.

STATEMENT OF WORK REQUIREMENTS

HEADSTONE/MARKER SETTING & REALIGMENT

1) GENERAL

The work performed in this section is subject to the General Requirements which form a part of these specifications, and the Contractor shall be responsible for and governed by all the requirements there under.

2) SCOPE

NCA STANDARD: Proper height and alignment of each headstone or marker is maintained.

Standard 3.1: Graves in national cemeteries are marked within 60 days of the interment.

Measure 3.1b: 100 percent of headstones are set within 5 workdays of receipt. Comment by Brennan, Lisa: 2 day again Standard 3.2: Headstones are properly installed.

Measure 3.2a: The percent of upright headstones in active burial sections that are installed to be uniform in height (24”- 26” above ground) and horizontally and vertically aligned with inscriptions visible and installed to ensure a pleasing top line while compensating for ground contours. Proper height and alignment of each headstone or marker is maintained.

Measure 3.2b: Flat markers in active burial sections are installed to be uniform in height (parallel with the ground and no more than 1” above grade) and horizontally and vertically aligned. Headstones set in existing sections are installed to be uniform in height with headstones in that section, and/or are set to ensure the inscription is visible. Headstones and markers are set consistent with the gravesite layout plan.

Work consists of setting new or replacement headstones on gravesites and resetting or realigning (fine tune alignment) those already in place that have shifted out of vertical or horizontal alignment. It includes reporting physical defects to the Contracting Officer or his authorized representative. Approximately 500 headstones/markers will require realignment and raising annually.

“Backfill” under this contract means: “the upright headstones or flat markers shall have soil tamped in the voided area between the existing sod to the vertical surface of the upright headstone which results in no voids or depressions within eight (8) inches of the perimeter of the base of the upright headstone.”

“Socket” under this contract means: “the hole in the ground where the headstone is inserted.”

Record Keeping and Reporting: The contractor’s Superintendent or his designee shall provide the COR with daily written reports accurately identifying all headstones/markers set and replaced listed by deceased names and numbers for each gravesite location. Reports detailing headstones set will be provided to the COR or Cemetery Designee by 1200 (Noon) for all headstones set before noon and 1500 (3PM) for all headstones set after noon. Reports will be made on the Cemetery provided Daily Headstone Sheet.

3. GENERAL REQUIREMENTS: Upright white marble headstones are to be used at the Chattanooga National Cemetery as determined through direction of the National Cemetery Administration, Central Office (in accordance with the general plan of the cemetery). Headstones shall be installed as soon as possible or as directed by COR within Seven (7) calendar days (maximum) of final inspection. The Contractor shall submit a daily schedule of setting and alignment prior to start of work to the COR. The schedule will be used in performing inspections on settings and alignments. Once headstones have been set, the contractor’s site supervisor shall provide the COR a signed and dated list of all headstones set that day at 1200 noon and 1500. Headstones shall be inspected and certified for proper placement and alignment by the contractor site supervisor daily.

Standard upright marble headstones are approximately 42 inches long, 13 inches wide, 4 inches thick, and weigh approximately 240 pounds. Older Civil War type upright marble headstones are typically around 35-1/2 inches long, 9-1/2 inches wide, and 3 inches thick and weigh approximately 140 pounds and 6x6 (Post) unknown markers are 24 inches long.

The type of marker to be used shall be determined by the Contracting Officer Representative (COR) through direction of the National Cemetery Administration, Central Office (in accordance with the general plan of the cemetery). Headstones/markers shall be installed within Five (5) business days of delivery to Chattanooga National Cemetery as weather and soil conditions permit. The contractor shall submit an annual schedule of raising and realignment prior to start of work to the COR. The schedule will be used in performing inspections on raising and realignments.

4. PROCEDURE, NEW & REPLACEMENT HEADSTONES/MARKERS, RAISE AND REALIGNMENT OF HEADSTONES/MARKERS A. The responsibility for ordering headstones/markers will be that of the COR. Checking for proper wording and initial inspection for damages shall be that of the Contractor. If the headstone deviates from what the paperwork states or is damaged, the Contractor shall notify the COR before receiving the headstone and signing the Bill of Lading.

B. Headstones/markers are received and verified at Chattanooga National Cemetery, maintenance building by the Cemetery COR or designee. Headstones and markers shall be erected in appropriate places within Five (5) days of receipt, or if weather or soil conditions prohibit this time frame, as soon as practicable after receipt. Exceptions in the timeframe must be granted in writing by the COR. In transporting or storage of headstones/markers, they shall be protected from the weather to avoid damage or staining from crating materials. Each stone shall be placed on its short edge in a vertical standing position for easy accessibility. Where there is a shortage of storage space and there is a wall or other substantial support at the storage area, the headstones may be stored by resting on their bottom edge and leaning against the wall at a safe and stable angle. Several stones may be stacked against the first stone to conserve space with proper separation in all cases. If there is any breakage or damage in any form due to the Contractor's handling or negligence, the cost for replacement shall be borne by the Contractor. If a headstone is received defective, the contractor will notify the COR immediately. The COR shall designate a suitable area for storage of the stones at Chattanooga National Cemetery. Defective headstones/markers will not be set and information regarding the headstone will be sent to the COR as soon as possible. Replacement stones will be ordered for Chattanooga National Cemetery by the COR within two (2) calendar days.

C. Upright headstones for individual graves shall be erected on the center line at the head of the grave with the inscription facing the grave. They shall be set plumb and aligned laterally, transversely, and diagonally with the headstones on other graves. Measurements shall be taken from the section layout control points and not from headstones previously set. New and replacement headstones in old sections of National Cemeteries where such stones have not been and cannot be set at the standard height shall be set at the same distance above the ground as the adjacent headstones, provided they can be set with the inscription above the ground level. In new sections of National Cemeteries, all upright headstones shall be set at a height of 24”-26” inches from the finished grave to the top of the arc, all flat markers will be set 1” inch above grade parallel to surrounding grade. Where headstones have been previously set at other heights above grade, but in general, at a uniform height throughout an area, and otherwise present a neat overall appearance with the inscription visible, resetting for the sole purpose of attaining the stated height is unnecessary. The nominal height of 24”-26” inches given for the current standard of headstone setting is the standard height. Minor deviations (approved by COR) in the less than nominal height are permissible to provide a uniform appearance in the top line to compensate for slight ground rises or depression within a burial section or for civil war or unknown 6x6 markers. Where a considerable number of adjacent stones are set or reset in a section, and ground conditions are known to require an allowance for vertical settlement, an extra inch may be permissible in the above ground projection when the stone is initially set. Comment by Brennan, Lisa: Old Boys, Civil War, Spanish/American War and Civil War Unknown (6 x 6) Headstones/Markers.

-Upright type (35 inches x 10 inches x 2 inches); set 16 -18 inches out of ground.

-Unknown type (30 inches x 6 inches x 6 inches); set 12 inches out of ground.

D. All temporary markers, floral, commemorative, buried permanent floral vases, or other types of decorations and arrangements causing interference with the setting of upright headstone or flat stone operation shall be carefully, and in an orderly manner moved from, and per completion of work, moved back to all gravesites by the Contractor. Prior to removal, the Contractor shall verify the numbering sequence and location of the headstone and associated decorations by using tags and a permanent ink marker indicating from which grave the item was removed.

Upright Headstone Installation:

2. All upright headstone sockets are to be dug by hand to allow for a 3” perimeter around all sides of the headstone and to a sufficient depth so that a 3" compacted base can be established, allowing the stone to extend out of the ground at a height of 24-26 inches to the top of the arch on the standard headstone (Note: In areas where smaller than standard size headstones may occur, Contractor shall coordinate specified measurements and dimensions of required work with COR.)

3. Moistened Crushed Limestone Base Material (graded aggregate sizes ranging from crushed fines up to ¼" maximum) will be placed around all sides of the headstones and in the bottom of the socket before being thoroughly tamped to full compaction at each three (3) inch vertical interval, leaving the last 4 inches at the top to have tamped topsoil. The government will not provide any material. The Contractor is required to provide these materials. (Note: Moist Class II Road Base may be considered as an alternate. Contractor shall obtain approval from the COR for any substitute base material).

4. Straight Rows: Upright Headstones shall be set vertically plumb in all directions, in all cases in a line vertically and laterally, and where possible transversely (coordinate with COR), with headstones of other graves using a top string, a back of headstone string line, and a side of headstone string line. Maximum vertical, lateral, and transverse tolerance of any headstone off the alignment string lines and/or marks shall be 1/8" or less. All measurements and string line set ups shall be taken from established section layout control points, not from previously set headstones, unless otherwise directed by the COR. In situations whereas there is no monumentation, a top string shall be centered over the arc of the headstone for vertical alignment. The consistency of the row will be used as the medium. At no time will any headstone be reset in a totally new socket unless otherwise directed by the COR. Set headstones in all soil and terrain shall be firmly in place so that headstones are rigid with no give or play.

5. Irregular Terrain: When sloping and uneven ground conditions exist in burial sections, all headstones and markers will be set at field approved heights and levels through the use of multiple keystones, back strings, top strings, and side strings to provide a flowing transition through uneven terrain. Field guidance will be provided by the COR upon the written request from the Contractor. The established field guidance will overrule the height requirements that will be found in other parts of this specification.

6. Upright Headstone sockets to receive headstones shall be dug by hand to a sufficient depth so that 24-26 inches of the headstone is extending from the topsoil level of the sod to the top of the arc on the headstone. Contractor shall not dig a headstone socket wider than twelve (12) inches, twenty (20) inches in length, or exceed a depth of 20 inches that may cause the headstone to settle below height requirement.

7. The measurements between rows of headstones and headstones within each row may differ from one section to the next; discuss with COR where this is found to occur. These measurements must be adhered to as closely as possible. Some variances may be allowed in order to keep a uniform appearance of headstones being aligned. Headstones will be accurately and precisely reinstalled on the correct gravesites with the utilization of temporary grave plotting maps and existing permanent control markers.

Flat marker installation:

1. All flat marker section are installed with GRASSPAVE. The following process will be followed for reinstallation if existing pave is damage beyond replacement:

2. A 4” deep x 1’-6” wide trench shall be dug under each flat marker the full width of the grave to accept GRASSPAVE 2 or an equivalent approved by the MSN Agronomist. (GRASSPAVE 2 @ is a trademark product produced by Invisible Structures, Inc, 20100 East 35th Drive, Aurora, Colorado, 80011-860). Over excavate the soil directly below each flat marker, and 6” to each side, an additional 5” deeper (overall depth 9”), and then backfill this same area (directly below each flat marker) with 5” min thickness of moistened Crushed Limestone or approved Road Base Material (graded aggregate sizes ranging from crushed powder fines up to 3/4” maximum) heavily tamped to full compaction and leveled for the required alignment of the flat markers. After heavily tamping and compacting the soil in the bottom of the 4” depth continuous trench, install 1’-6” wide continuous strip of GRASSPAVE 2 along the entire length of each grave space. If material must be spliced, this shall be done in accordance with GRASSPAVE @ manufacturer instructions. Directly underneath each flat marker, backfill the honeycomb voids of the GRASSPAVE 2 with moistened Crushed Limestone Base Material (graded aggregate sizes ranging from crushed powder fines up to 3/8” maximum) to fill the 1” high rings and all spaces between the rings, and compact this material into place. Top elevation of the filled GRASSPAVE 2 material will be the base for the flat markers. Backfill clean topsoil into the remaining areas of GRASSPAVE 2 honeycomb located in the trenches between the flat markers and firmly compact this material into place. Remaining trench areas around and between all flat markers from top of the GRASSPAVE 2 to top of ground surface are to be filled with 3” minimum clean topsoil compacted firmly into place so that settlement will not occur.

3. Backfill material specified above shall be used at all areas within the gravesite requiring backfill material (Also refer to paragraph C.6.6.). The backfilled material shall be placed under the GRASSPAVE2 and compacted as recommended by the GRASSPAVE2 manufacturer. The backfill material shall also be used at any other areas within the gravesite to form a level surface and/or surface positively draining to existing storm drains within the cemetery. The backfill material which is NOT located under the GRASSPAVE2 material shall be compacted to 85% as measured by ASTM D1557, Method A. Upon installation of the required topsoil and sod, the flat marker shall be set at one inch above the finished grade, which include the topsoil of the sod.

4. Flat markers shall be set firmly in place so that the markers are rigid with no give or play. And set 1 inch above graded soil line that includes topsoil of sod.

5. Flat markers shall be set plumb, in a line laterally, transversely, and diagonally with markers of other graves. All measurements and string line set-ups shall be taken from the established permanent gravesite control monumentation and surrounding headstones as directed by the COR.

6. Headstones shall be lifted and transported or set by at least five (5) people unless special one-person devices are approved. Realignment, when consisting merely of straightening the headstone, called bump and run, will be accomplished by a minimum of two people. Older headstones will be realigned laterally, transversely and diagonally in the same manner as new markers.

7. Damaged headstones, rejected and replacement headstones will be returned to the location directed by the COR for disposal by the Cemetery Staff.

8. Warranty: Adjustment, raising and realigning newly set headstones due to initial settling, improper compaction or contractor error within a one year period will not constitute Headstone Raise, Lower, Realign, Reset, Backfill and will be at the contractor’s expense.

Finishing of Headstone Socket:

1. Topsoil shall be placed around the headstone to a depth of 4-6 inches from the top level of the sod. Topsoil shall be a well-graded soil of good uniform quality. It shall be a natural, friable soil representative of productive soils in the vicinity. Topsoil shall be free of admixture of subsoil, foreign matter, objects larger than 25 mm (one inch) in any dimension, toxic substances, weeds and any material or substances that may be harmful to plant growth and shall have a pH value of not less than 5.0 nor more than 7.5. Testing for pH will be required by an approved laboratory. Copies of the pH tests shall be furnished to the COR(s) PRIOR to topsoil being placed. Amend topsoil not meeting the pH range specified by the addition of pH Adjusters. Top-dress is to be organic matter, weed free consistent with irrigation requirements to promote healthy grass. At least 10 days prior to topsoil delivery, notify the COR or designee of the source(s) from which topsoil is to be furnished. Obtain topsoil from well-drained areas.

2. Turf establishment around headstone sockets must be established within thirty days during growing season. Headstones set outside of the growing season shall have turf established within 30 days of the beginning of growing season. Turf shall be established by replacement of existing turf or sodding with turf that matches the surrounding turf. If healthy turf is present on the gravesite the turf may be cut off and replaced. It is the contractors responsibility to water the turf until established. The Cemetery is primarily Tiff Way 419 variant Bermuda turf grass. Watering of the new turf around the headstone is the responsibility of the contractor. A period of 30 days shall be given after sodding for establishment of the turf.

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