36C26118Q9696-007.docx

36C26118Q9696

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

640-19-1-034-0005 36C26118Q9696 12-03 -2018 Parvinder Brar 559-241-6436 12-21-2018

2:00 PM PST

Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Central California Health Care System 855 M Street, Suite 1020 Fresno CA 93721 X X 492110 1500 Employees X N/A X Department of Veterans Affairs VA Central CA Health Care System 2615 E Clinton Ave Fresno CA 93703 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Central California Health Care System 855 M Street, Suite 1020 Fresno CA 93721

Electronically Submitted through Tungsten Network.

See CONTINUATION Page VA Palo Alto Health Care System (VAPAHCS) requires the commercial courier services in accordance with the SOW.

Note 1: This solicitation is set aside 100% for SDVOSB firms All SDVOSB firms must be registered and verified in https://www.vip.vetbiz.va.gov/ Note 2: Offerors shall follow the submission instructions specified in FAR Provisions 52.212-1 and 52.212-2, and their addendums included in this solicitation. Failure to follow the instructions will result in an unfavorable evaluation and may not be considered for award.

See CONTINUATION Page X X X Parvinder Brar Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C261 Parvinder Brar Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Central California Health Care System 855 M Street, Suite 1020 Fresno CA 93721

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Electronically Submitted through Tungsten Network.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

SCHEDULE OF SUPPLIES/SERVICES

The guaranteed minimum award amount for this contract is $2,000. The maximum aggregate value of orders that can be placed under this contract is $5,000,000. The Government does not guarantee that it will place any order under this contract in excess of the guaranteed minimum award amount.

Ordering Period 1: May 1, 2019 through April 30, 2020:

Pathology & Laboratory

* Capitola laboratory will call dispatch on days a pick up is required by 1:00 pm each day, pickup must occur by 4:30pm.

Pharmacy

SPS Service

Item#

From

Pickup

To Per Trip Flat Rate

Ordering Period 2: May 1, 2020 through April 30, 2021:

Pathology & Laboratory

* Capitola laboratory will call dispatch on days a pick up is required by 1:00 pm each day, pickup must occur by 4:30pm.

From

Pickup

To Per Trip Flat Rate

Ordering Period 3: May 1, 2021 through April 30, 2022:

* Capitola laboratory will call dispatch on days a pick up is required by 1:00 pm each day, pickup must occur by 4:30pm.

From

Pickup

To Per Trip Flat Rate

Ordering Period 4: May 1, 2022 through April 30, 2023:

* Capitola laboratory will call dispatch on days a pick up is required by 1:00 pm each day, pickup must occur by 4:30pm.

From

Pickup

To Per Trip Flat Rate

Ordering Period 5: May 1, 2023 through April 30, 2024:

* Capitola laboratory will call dispatch on days a pick up is required by 1:00 pm each day, pickup must occur by 4:30pm.

From

Pickup

To Per Trip Flat Rate

Courier Transport Services for:

Laboratory and Pharmacy Service

PERFORMANCE WORK STATEMENT

1. Scope of Work:

VA Palo Alto Health Care System (VAPAHCS) requires the services of a commercial courier service to transport a variety of specialized and routine deliverables on a set schedule, as well as capacity for unscheduled pick up / deliveries, and some afterhours pick up/deliveries for the:

Pathology and Laboratory Medicine Service requires transport of diagnostic blood, urine and pathology specimens from the outlying VAPAHCS laboratories to the main Laboratory in Palo Alto. Empty specimen transport containers and some minor supplies must be returned to the originating labs.

Compensation and Pension Unit requires the transport of claims files on a set schedule to and from the main Compensation and Pension Unit at VAPAHCS’ Palo Alto Division to a variety of outlying VAPAHCS locations and to non-VAPAHCS locations such as the Oakland Regional Office of the Veterans Benefits Administration, as delineated below and in attachment.

Pharmacy Service: requires courier service to transport prescriptions and medications on a set schedule to the main Pharmacy in Palo Alto, Menlo Park and Livermore from the outlying facility pharmacies. Occasional unscheduled pickup and delivery during business hours and some off hours emergency pickup and delivery is also required. Estimated 5 annual emergency trips for each site.

Occasionally other services in the hospital will make as needed unscheduled single orders. These services include: Nursing, Engineering, and Radiology services.

Locations are delineated below and routes delineated in the attachment.

2. Location of the Work:

a. Primary Facility: Palo Alto VA Health Care System 3801 Miranda Ave, Palo Alto, CA 94304

Compensation & Pension Unit: Building 100, Unit 2C Room C2-110 Laboratory: Building 100, 4th Floor, Room F4-130 Pharmacy, Building 100, 1st Floor, Room E1-120 SPS Decon, Building 100 Basement, Room EB-320

b. Livermore VA Clinic: 4951 Arroyo Road, Livermore, CA 94550 Compensation & Pension Unit: Building 64, Room 107

c. Livermore VA Health Care System: 4951 Arroyo Road, Livermore, CA 94550 Laboratory, Building 62, 2nd Floor, Room 202 Pharmacy, Building 62, 1st Floor, Room A-123 SPS, Building 62, 6th floor Room 613A

d. Fremont VA Clinic, 39199 Liberty St, Fremont, CA 94538 Compensation & Pension: Front Desk Laboratory: Room 101 (next to the front desk) Pharmacy: Front Desk

e. Menlo Park VA Hospital, 795 Willow Road, Menlo Park, CA. 94025 Compensation & Pension: Building 334, Room D-230 Laboratory: Building 334, Room D-11 Pharmacy: Building 334, Room A-106

f. Modesto VA Clinic, 1225 Oakdale Road, Modesto CA 95355 Pharmacy: Clinic Front Desk

g. Monterey VA Clinic, VA Gourley Clinic, 201 9th Street, Marina, CA 93933 Compensation & Pension: Main Building Laboratory: Main Building Pharmacy: Main Building

h. Regional Office, Veterans Benefits Administration, 1301 Clay Street, Oakland, CA 94612 POC: Dennis Zapanta, (510) 637-6153

Compensation & Pension: 14th Floor North Tower Mailroom

i. San Jose VA Clinic, 80 Great Oaks Blvd., San Jose, CA 95119 Compensation & Pension: Main Building, Room A-214 Laboratory: Main Building, Room A-300 Pharmacy: Main Building, Room B-310 a This location is expected to change around Oct 2018. Contact the listed POC for updates. Expected address is 5855 Silver Creek Valley Place, San Jose, CA 95138

j. Stockton VA Clinic, 777 So. Freedom Dr., French Camp, CA 95231 Pharmacy: Clinic Front Desk

k. Capitola VA Clinic, 1350 41st Ave, Suite 102, Capitola, CA 95010 Front desk for all services

Contractor must be flexible to modifications if a new clinic stop is added, or if a clinic relocates during the contract period.

The Contractor acknowledges that it has taken steps reasonably necessary to ascertain the nature and location of the work, and that it has investigated and satisfied itself as to the general and local conditions which can affect the work or its cost, including but not limited to (1) conditions bearing upon transportation, disposal, handling, and storage of materials; (2) the availability of labor, water, electric power, and roads; (3) uncertainties of weather, or similar physical conditions at the site; (4) the conformation and condition of the ground; and (5) the character of equipment and facilities needed preliminary to and during work performance. The Contractor also acknowledges that it has satisfied itself as to the character, quality, and quantity of surface and subsurface materials or obstacles to be encountered. Any failure of the Contractor to take the actions described and acknowledged in this paragraph will not relieve the Contractor from responsibility for estimating properly the difficulty and cost of successfully performing the work, or for proceeding to successfully perform the work without additional expense to the Government.

3. Period of Performance:

Base: May 1, 2019 – April 30, 2020 Option Year 1: May 1, 2020 – April 30, 2021 Option Year 2: May 1, 2021 – April 30, 2022 Option Year 3: May 1, 2022 – April 30, 2023 Option Year 4: May 1, 2023 – April 30, 2024

4. Deliverables: Diagnostic laboratory specimens, empty specimen coolers, Compensation and Pension claims files, minor supplies requiring courier service transport between facilities, Pharmacy medications and prescriptions. Items for transport are pre-packaged by VA staff.

5. Contractor Qualifications: The contractor shall insure that all courier employees handling and transporting VA packages are appropriately trained and certified to meet all State, Federal, IATA, DOT, CFR 49 and FAA regulatory requirements. A copy of any training and certifications may be requested by the COR at any time during the contract period.

6. Designation of Contracting Officer’s Representative (COR) The Contracting Officer (CO) will appoint a Contracting Officer Representative (COR) to perform tasks related to the execution and surveillance of this contract. The COR will be designated to represent the Contracting Officer (CO) in furnishing technical guidance and advice under this contract. The foregoing is not be construed as authorization to interpret or furnish advice and information to Contractor relative to the financial or legal aspect of the contract. Those matters are the responsibility of the CO and shall not be delegated.

The CO is responsible for the administration of this contract. The CO is the only individual authorized, to extent indicated in this contract, to take actions on behalf of the Government, which may result in changes in the contract terms, to include deviation from the performance work statement, details, and performance schedules. Communications pertaining to contractual matters shall be addressed to the CO. No changes in or deviation from the scope of work shall be affected without a written modification to the contract executed by the CO. No oral statements of any person whosoever will in any matter or degree, modify or otherwise affect the terms of this contract. If the contractor is given a direction which it believes to be a change or require additional compensation, the contractor must notify the CO immediately in writing and request a determination if the direction constitutes a compensable change.

The Contractor will receive a copy of Delegation Letter which will identify the COR appointed by the CO.

7. Quality Assurance Monitoring:

The COR or designated representative will monitor the contractor’s performance to assure that the performance thresholds and standards of performance are met in accordance with the performance work statement and the Quality Assurance Surveillance Plan (QASP). In accordance with FAR 52.212-4 (a) “Inspection/Acceptance” the Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The COR may require repair or replacement of nonconforming supplies or re-performance of nonconforming services at no increase in contract price.

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance standards describe the minimum acceptable level of the service required for each task. These thresholds are critical to mission success.

The COR will evaluate the services required by each task order to ensure compliance.

The contractor shall perform all work required by the task orders in a satisfactory manner in accordance with the appropriate PWS task order sheet. The COR will not consider the task completed until all deficiencies have been corrected.

The COR will receive complaints from facility personnel and pass them on to the contractor’s quality inspector for correction.

Contractor pickup and delivery times will be within a 15-minute leeway time. Pick up / delivery times greater than 15 minutes require a phone call to the Laboratory contact with reason and within laboratory operating hours. Final traffic routes/patterns and times will be established prior to implementation, with mutual agreement.

Customer service skills must be evident to VAPAHCS staff with no more than 3 complaints or referrals to the Laboratory Manager or the Compensation and Pension Medical Director per year.

8. Any Specialized Requirements:

a. Schedule: Routine schedules must be established and followed such that items are picked up at specified times and delivered to the destination location in a timely manner. Lab specimens are time and temperature sensitive, therefore specimens must be taken directly to the VA facility, without being re-directed to other pickups in-between, which could delay / compromise specimens. Pickups and drop offs just prior to lab closures must be strictly adhered to so staff does not have to wait for the driver or the VA does not have to pay the employee overtime to wait after lab closure. A phone call to the lab contact must be made prior to lab closure. In the event of extenuating circumstances/ delays, the pickups must occur before clinic closure. (as lab hours are different than clinic hours). Specific schedules are listed for each VAPAHCS department as attachments to this document.

Note: Offerors may suggest improvements or efficiencies to the schedule and if accepted, an amendment may be issued.

b. There must be STAT and unscheduled delivery services. Specifically, for unscheduled, unanticipated, and urgent services. When requested, contractor should have a driver available that is not involved with routine/scheduled runs. This is so that it does not interfere with scheduled runs.

a STAT service is considered urgent and should not have stops in-between delivery. These deliveries involve time sensitive materials and must reach their destination quickly as possible.

b Standard unscheduled request is not urgent and not time sensitive. These can have stops in-between delivery.

c Pickup and delivery times for these services should be agreed between requestor and contractor. Because each request is unique, times will vary and must be coordinated between the contractor and requestor.

c. Pick/up Delivery Days, Holiday Exceptions: Courier services between the VA facilities will be conducted daily, Monday through Friday and San Jose laboratory Saturdays, except on federal holidays. Federal Holidays: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day, and any other day specifically declared by the President of the United States to be a federal holiday.

d. General:

(1) Offeror must possess a minimum of three (3) years’ experience, along with all necessary vehicles, equipment and personnel.

(2) When routes are established, the number of boxes and containers must be taken into consideration relative to the size of courier vehicle. Full containers must be segregated from empty containers to prevent mix up.

(3) Courier must provide cart or mechanism to transport multiple containers and boxes from each pick-up point to final delivery point.

(4) A means to return empty containers from the delivery points to the collecting facilities must be part of the daily pick up/delivery service.

(5) Contractor must have a backup for pick up and deliveries in the event the regular driver/vehicle breaks down, and un/scheduled time off.

(6) Contractor shall ensure all vehicles used are air conditioned, have heaters, and are clean and in proper operational condition. Vehicles must use temperature controls to maintain specimen area at 70 -72F. Couriers may not use their own personal vehicles to transport laboratory specimens. Requests for exception must be made to the Laboratory Manager. Containers, coolers, supplies cannot be taken to a drivers home. Vehicles must be marked with company logo.

(7) Vehicles must have a mechanism to keep specimen coolers upright and secure during transport (so specimens do not spill). Drivers must have a means to assure that empty and full specimen coolers are not mixed upon pickup, transport or delivery.

(8) Vehicles must have capability of GPS or transponder tracking and telephones to contact staff in the event of a late arrival. Contractor must have a means of measuring pickup and delivery times and establishing a quality control report on percent of times delivered within time frame, problems encountered, driver, delivered to etc.

(9) Copy of all State licenses/Operating permits shall be provided to the Contracting Officer (CO) or Contracting Officer Representative (COR) upon contract award. TSA Certification is preferred (homeland security).

(10) Contractor must be able to accommodate some special delivery requests for specimens or supplies or to adapt to additional routes when new clinic locations are built within the VA Palo Alto valley coverage area (see below or http://www.paloalto.va.gov) or deliveries to other VAs in close proximity during the duration of the contract. A mechanism for discounting rates for additional routes should be defined within the contract. Contract modifications will be made as required.

e. Drivers:

(1) Couriers must be able to lift and handle multiple routine boxes and containers measuring up to 2 ft. by 3 ft., with other irregular sized special containers and files.

(2) Drivers may not use their personal cars for pickup and delivery of Laboratory specimens due to the potential for infectious disease transmission. Requests for exception to this must be made to the Laboratory Manager. Drivers may not store any coolers, shipping containers, supplies or documents being transferred in their personal cars, homes or non-work possession between transits.

(3) Customer service skills training of contractor staff must be performed, documented and evident to the VAPAHCS Laboratory staff. Complaints or issues will be submitted to the Assistant Chief of Ambulatory Care Service or the Laboratory Manager.

(4) Professional contract services are required which include courier uniforms, identification and identification on the delivery vehicle. The Contractor’s employees shall wear identification tags that include the company’s name/logo and employee name.

(5) All drivers must maintain a valid driver’s license for the type of vehicle operated as required by the States of California. A record of each driver as to character, past driving history and physical capabilities of performing the duties as a courier must be maintained and made available to the COR for inspection upon request. Smoking, drinking of alcohol or alcohol on the breath of drivers is prohibited when transporting Lab work.

(6) The contract manager, drivers, and alternates, must be able to read, write, speak, and understand English. The name of this person, and an alternate, or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the COR. An updated listing will be provided as changes in personnel occur.

(7) Drivers and/or Company must be bonded for this service requirement.

f. Account, Invoices

(1) Invoices must be sent by the 10th working day of the following month by email to the designated Contracting Officer Representative (COR).

(2) An account manager will be established as a primary contact.

Communication of issues, changes, problems or account management will be through the Contracting Officer, COR or Ambulatory Care AO or Laboratory Manager (or representative) as appropriate.

g. Specialized Requirements for specific Services/Departments – see attachments.

9. HIPAA and Information Security:

Although Contractor does not have access to VA computers or internet, or direct access to VA sensitive information all rules of HIPAA privacy apply (see below). Specimens and records are transported in sealed boxes or containers; staff can tell if box has been opened. The Contractor shall ensure the confidentiality of all patient information being transported and will be held liable in the event of breach of confidentiality. The Contractor shall comply with the provisions of the Federal Privacy Act of 1974 (Public Law 93-579).

10. VA Information Custodial language:

Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data- General, FAR 52.227-14(d) (1).

11. Security Incident Investigation:

The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The contractor/subcontractor shall immediately notify the COR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access.

12. Liquidated Damages for Data Breach:

Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the contractor/subcontractor processes or maintains under this contract.

Based on the determinations of the independent risk analysis, the contractor shall be responsible for paying to the VA liquidated damages in the amount of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following:

a. Notification

b. One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports

c. Data breach analysis

d. Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution

e. One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and

f. Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs.

13. Invoicing:

a. Invoicing must be monthly.

b. Contractor must submit invoices within thirty days after month of service.

c. Invoices should be clear as possible. This will be ultimately determined by COR.

1 Must group same scheduled runs for the month. One-line item for example: Palo Alto to Livermore, then number of runs, for a total of $X.

2 If unscheduled or STAT run is invoiced, they must annotate full name of the requestor, pick up and destination

d. Services provided that are not listed on the PWS will not be approved for payment. Contractor must only provide services to the hospital services group listed on the PWS scope of work. This is not a whole hospital contract. This only involves the services listed above.

e. No surcharges.

f. Overweight charges must be explained and listed on the cost schedule.

1 List how much over the limit and total cost.

2 This will be a single line item on the invoice.

g. Cost estimates must include all services required to meet scheduled delivery times. If you plan to charge for returns “back and forth” to meet scheduled times you must clearly state that and include it in your cost estimate. This includes returning of containers at the end of the day.

ATTACHMENT A

Service: PATHOLOGY & LABORATORY

Deliver: Laboratory Specimens, Empty Containers/Coolers, Some Supplies

Point of Contact:

Sang Gross, Laboratory Manager, Path & Lab Medicine (113), 650-493-5000x66722, sang.gross@va.gov

Preferred Schedule:

Pick up from:

San Jose Lab

Fremont Lab

San Jose Lab

Livermore Lab

San Jose Lab Saturday 8:00a-11:30a 11:30a Palo Alto Lab 12:30p 2

*Capitola laboratory will call dispatch on days a pick up is required by 1:00 pm each day, pickup must occur by 4:00 pm.

Monterey lab is open until 4pm, the CLINIC is open until 5pm. After the lab closes at 4:00 pm the location of pickup will be in room C-130. This door is locked after lab staff leave, and courier will need to locate Security guard to open lab door to pick up lab items. Monterey Security guard is on site till 6pm. However, contact to lab must occur before lab closing time 4pm, so lab can alert security guard of late pickup, and to let courier in.

Current San Jose Lab is open until 4 pm, the CLINIC is open until 5pm. The location of evening picks up is back warehouse area. This door is locked by 6pm. Security is on site till 10pm, however, contact to lab must occur before lab closing time 4pm, so lab can alert security guard of late pickup, and to lock door after courier picks up. Future San Jose Clinic will be similar, updates to follow

Current: SATURDAY San Jose: Courier dispatch will be called by lab staff before 1030am, to indicate if there will be specimens to pick up or not. If pick up is required, courier will pick up at the East side of clinic back door by 1130am. By noon the clinic is closed/locked.

Schedule listed above is preferred, but with prior approval may be possible to combine with other services routes for better pricing.

Point of Contact:

Palo Alto Laboratory, Sang Gross, Laboratory Manager, Path & Lab Medicine (113), 650-493-5000x66722, sang.gross@va.gov Call Mr. Gross for questions about Fremont laboratory.

Livermore Laboratory, Dominique H. Bertrand, 650-493-5000 x53-35270, Dominique.Bertrand@va.gov.

San Jose Laboratory, 408-363-3061, Janet Maynard janet.maynard@va.gov Call Mrs. Maynard for questions about Capitola Laboratory.

Monterey Laboratory 381-884-1149, Mitch Patel

Lab Specific Requirements:

1. Courier Service must assure that vehicles are large enough to accommodate up to fifteen (15) empty and full specimen coolers and have a means to keep them separate, upright and secure.

2. Pick up is directly from clinic laboratories and deliver to the Palo Alto Laboratory, 100-F4-130.

3. Specimens will be sent in specimen coolers or specimen transport boxes under room temperature, refrigerated or frozen conditions. Specimens will be prepared for transport by the sending Laboratory staff. On occasion, specimen sealed boxes may contain dry ice and will be labeled as such.

4. The coolers must be in an ambient temperature area 70-72 degrees F. This is accomplished by transporting it in an air-conditioned environment.

5. Most specimen transport containers will be provided by VAPAHCS Pathology & Laboratory Medicine Service. The courier may be required to provide specimen transport containers under pre-arranged circumstances or for specified irregular pick up/deliveries.

6. Specimens must arrive in the testing Laboratory under the same conditions they were sent (room temperature, refrigerated or frozen). Transport vehicles must maintain these conditions. The condition of the Laboratory test specimens will be checked at time of delivery. A daily tracking log will be completed and submitted to VA Palo Alto Laboratory at time of delivery.

7. Lab specimens must be transported in accordance with all Department of Transportation and OSHA Codes of Federal Regulations (CFR) 29 and 49.

8. The contractor will review Laboratory accreditation requirements (provided by the Laboratory Manager) once per year and train staff accordingly.

9. Laboratory hours may differ from clinic hours or specimen processing/handling hours – due to staffing.

10. Training for handling and transport of Diagnostic or Infectious Laboratory specimens, including dry ice, must be performed by the contractor according to mandatory national requirements and submitted to the VAPAHCS Lab Manager. Training for HIPAA and Personal Identifier Privacy/Security must be documented annually. Copies of training records must be submitted to the Laboratory Manager.

ATTACHMENT B

Service: PHARMACY

Deliver: Prescriptions and Medications

Point of Contact:

Kelly Robertson, PharmD, Chief, Pharmacy Service (119), 650-493-5000x65172, Kelly.Robertson@va.gov

Preferred Schedule:

Fremont (Front Desk)

*Average # per delivery

Schedule listed above is preferred, but with prior approval may be possible to combine with other services routes for better pricing.

Pharmacy Specific Requirements: Would like the ability for Courier Service to print tracking labels on pick-ups.

ATTACHMENT C

Service: SPS Service

Deliver: Instrument transportation

Point of Contact:

Mark Vandermeer, Materials Handler, SPS Service, 650-493-5000 x64102, Mark.Vandermeer@va.gov

Preferred Schedule:

*Average # per delivery

Schedule listed above is preferred, but with prior approval may be possible to combine with other services routes for better pricing.

SPS Service Specific Requirements: This will be transport of dirty instruments and dirty or sterile equipment totes from the outlying VAPAHCS clinics. SPS areas in Livermore Building 62 6th floor Room 613A, Monterey lab area, and San Jose warehouse area, to the main SPS area in Palo Alto (SPS Decon, Building 100, Basement, Room EB-320). Pick up once per day Monday thru Friday excluding holidays.

36C26118Q9696

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SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/index.asp

(End of Clause)

C.2 52.216-18 ORDERING (OCT 1995)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from 5/1/2019 through 4/30/2024.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

(End of Clause)

C.3 52.216-19 ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $2,000, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor—

(1) Any order for a single item in excess of $700,000;

(2) Any order for a combination of items in excess of $1,000,000; or

(3) A series of orders from the same ordering office within 30 days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section.

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section.

(d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within 30 days after issuance, with written notice stating the Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

(End of Clause)

C.4 52.216-22 INDEFINITE QUANTITY (OCT 1995)

(a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract.

(b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the "maximum." The Government shall order at least the quantity of supplies or services designated in the Schedule as the "minimum."

(c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

(d) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor's and Government's rights and obligations with respect to that order to the same extent as if the order were completed during the contract's effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after April 30, 2024.

(End of Clause)

C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days of expiration.

(End of Clause)

C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days of expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years.

(End of Clause)

C.7 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employers liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $20,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause)

C.8 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

The Contractor shall not make reference in its commercial advertising to Department of Veterans Affairs contracts in a manner that states or implies the…