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36C25818R0026 D.1 Past Performance References.docx

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PAST PERFORMANCE REFERENCES ATTACHMENT

REFERENCE #1

POC Name: _______________________________________________________________ Title: _____________________________________________________________________ Agency Address: ___________________________________________________________ Phone Number: ____________________________________________________________ Email address: _____________________________________________________________ Contract Title: ______________________________________________________________ Contract No: _______________________________________________________________ Contract POP: ______________________________________________________________ Contract Value: _____________________________________________________________ Relevant Work Description: ____________________________________________________

____________________________________________________
____________________________________________________

REFERENCE #2

POC Name: _______________________________________________________________ Title: _____________________________________________________________________ Agency Address: ___________________________________________________________ Phone Number: ____________________________________________________________ Email address: _____________________________________________________________ Contract Title: ______________________________________________________________ Contract No: _______________________________________________________________ Contract POP: ______________________________________________________________ Contract Value: _____________________________________________________________ Relevant Work Description: ____________________________________________________

____________________________________________________
____________________________________________________

REFERENCE #3

POC Name: _______________________________________________________________ Title: _____________________________________________________________________ Agency Address: ___________________________________________________________ Phone Number: ____________________________________________________________ Email address: _____________________________________________________________ Contract Title: ______________________________________________________________ Contract No: _______________________________________________________________ Contract POP: ______________________________________________________________ Contract Value: _____________________________________________________________ Relevant Work Description: ____________________________________________________

____________________________________________________
____________________________________________________

· Provide verified, up-to-date contact information.

PRESENT/PAST PERFORMANCE QUESTIONNAIRECONTRACTOR PERFORMANCE REPORT

Service(s) provided to you by the contractor: (please check all that apply)

· Information Engineering (Development & Data Management)

· External Application Integration

· Transition Planning

· Other (please specify in space below)

Has the Offeror worked for you in the last 3-year period?

· YES

· NO

Contractor performed as the _____ Prime, _______Sub-Contractor, _____ Key Personnel

Contractor Number: ___________________________________________________________________ Contract Value: ______________________________________________________________________ Contract Award Period: ____________________ to ______________________

Contractor Name: __________________________ Contractor Address: ________________________

Reference Name: ________________________________ Submitted for: ____________________

Reference Telephone #: ___________________________ Reference Activity: ________________________________

Description: __________________________________________________________________________

Ratings: Please summarize the contractor’s performance and circle in the column on the right the letter that corresponds to the performance rating for each rating category Assign each area a rating of E (Exceptional), A (Acceptable), or U (Unacceptable)

Factors Rated
Key Questions
Comments: (continue on additional sheets if desired)
Rating
Performance/ Quality:
1. How would you rate the contractor’s conformance with contract quality standards?
E
A
U

2. Were there sufficient internal quality control or review systems in place from the onset of the contract?

E
A
U
Personnel:
3. Did the contractor provide an appropriate labor mix including experienced key personnel?
E
A
U

4. How would you rate your level of satisfaction with the effectiveness of their performance?

E
A
U
Technical Performance
5. How would you rate ability to provide the full range of services covered under their contract?
E
A
U

6. How would you rate the contractor’s ability to monitor quality, appropriateness of care, access, and patient satisfaction

E
A
U

7. How would you rate the contractor’s ability maintain up-to-date medical records in a computerized Record Tracking package

E
A
U
Overall Satisfaction:
8. How would you rate the likelihood that you would use the contractor again, and why?
E
A
U

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