36C24E20Q0036-002.docx

Attachment 2. TECHNICAL CAPABILITIES

The Contractor shall provide supporting document that they possess adequate resources, capability, experience, responsibility and integrity to meet the technical capabilities to comply with the requirements of the resulting contract. This shall include the following:

(a) Ability to provide Valet parking Services in accordance with the terms, conditions, specifications, and requirements of the resulting contract. The narrative summary may describe the Contractor’s capability, stability and strengths and may provide alternative proposals in the method of operating the valet parking service.

(b) State the number of years (experience) the firm has performed valet parking services.

(c) Specify the number of labor hours or parking attendants and supervision staff required at each alternative as specify on the schedule.

(d) Provide a listing of proposed supervisor(s) or operation manager(s) with a brief description of prior experience in valet parking services.

(e) Explain proposed monthly report to validate the number of vehicles parked per day. A sample of the type of report forms used on similar projects may be included.

(f) Describe procedures to handle complaints, disruptive behavior, safety precautions, vehicle accidents, and claims of damage or missing/stolen property.

(g) Contingency plan to prevent vehicles damages and vehicles waiting for more than 10 minutes to be valet parked and retrieved as well as the ability to adjust the level of staff required to perform services during peak hours or special events.

(h) Describe the specific hiring practices for parking staff relating to verifying driver's license or driving records and the protocol for employee and applicant screening for substance abuse

(i) Indicate the number of personnel regularly employed on a full-time and part-time basis by the company.

(j) Identify the number and type of claims filed against the company for damage to or loss of vehicles or property or personal injury during the past two years and describe any litigation concerning claims of these types.

(k) Evidence or proof of licenses/certifications required to perform valet parking service in the State of Georgia.

Special Remark: Please limit your response to no more than forty (40) typewritten pages with a 12 font size addressing all technical capability questions (a) to (k). Technical Capabilities response must be separately provided (e.g., placed behind the quote submitted or independently included in a binder/folder).