36C24818Q0618-00001003.docx

Attachment C

52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

Addendum 52.212-2 Evaluation Factors

The Government will award a firm fixed priced contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The contract will be awarded to the Lowest Priced Technically Acceptable (LPTA) Offeror. The Technical and Past Performance evaluation will be a determination based on information furnished by the offeror. The Government is not responsible for locating or securing any information which is not identified in the offer. Technical Ability and Past performance is rated as acceptable or unacceptable; additionally, Past performance will include the neutral rating if the offeror has no relevant past performance:+

The following factors, will be considered in the evaluation of proposals received under this solicitation.

a) FACTOR 1: Management Approach: To what extent does the offeror’s plan showing an understanding of the tasks to be covered and the schedule for the required services? Does the plan demonstrate the minimum?

a) Trip rate/Mileage rate for pick up to and from ALL locations.

b) A management organization plan that details how the work will be managed to ensure the success of the contract from a professional, cost and time perspective.

c) Staff plans that details availability of staff and subcontractors to complete multi-tasked jobs.

d) Details for contingency plans for disabled vehicles and inclement weather.

e) Established policies regarding the following areas:

1) Patient emergencies

2) Safety

3) Maintenance

4) Privacy (HIPPA).

b) FACTOR 2: Experience: To what extent does the offeror exhibit previous experience transporting wheelchair bound patients; evidence of counties serviced, types of wheelchairs/med-chairs transported, as well as specific information on the type and size of facilities and services provided? Does the offeror demonstrate experience with similar work? NOTE: To what extent does the offeror show evidence of compliance with all applicable Federal, State or local laws and being certified by the Florida Department of Business & Professional Regulation and the Department of Highway Safety & Motor Vehicles.

c) FACTOR 3: Personnel Qualifications: To what extent does the offeror demonstrate the ability to provide personnel needed to complete all phases of the work stated in the statement of work? At a minimum, offerors shall include personnel with experience in wheelchair transportation. Contractor shall provide proof of the following:

i. Personnel performing wheelchair transport shall have, as a minimum, a State of Florida Class “D” driver’s license.

ii. All drivers providing services shall have less than five (5) current points on their driver’s license, none of which were assessed for “Reckless Driving.”

iii. Record of each employee as to the character, current driving records and physical capabilities of performing the duties of a wheelchair vehicle driver.

iv. Offeror shall provide evidence of personnel certification of training in the following areas:

a. Emergency procedures

b. Safety

c. HIPPA

d. Accidents

e. CPR

f. Basic first aid

g. Road emergencies

h. Use of road emergency warning equipment

i. Proper techniques for handling physical limitations

j. Cognitive issues

k. Behavioral issues

d) FACTOR 4: Vehicle Requirement: Does the offeror’s proposal demonstrate a list of equipment that meets the requested vehicle requirements?

a. Certificate of Insurance (see FAR Clause 52.228-10)

b. All Vehicles shall be equipped with a GPS system which has the following capabilities: Line Mapping – step by step directions

c. Have functioning mechanisms which ensure that all access doors are capable of being opened from the inside and remain closed and secure during travel.

d. Have a functioning speedometer indicating speed in miles per hour and a functioning odometer correctly indicating distance in tenths of a mile.

e. Be equipped with operational air conditioning and heating systems.

f. Have exterior free of grime, oil or other substances and free from cracks, breaks, dents and damaged paint that noticeably detract from the overall appearance of the vehicle.

g. Be equipped with hubcaps or wheel covers.

h. Have all body molding in place, or if removed, holes shall be filled and painted.

i. Have passenger compartment that shall be clean of dirt and free from torn upholstery or floor coverings, damaged or broken seats, protruding sharp edges and vermin or insects.

j. Have unobstructed vision on all sides.

k. Be equipped with an operable two-way radio and/or cellular telephone communication system, which afford contact with the vehicle(s) during all hours of operation. Beepers are not an acceptable substitute. If use of two-way radio, provide a base station for scheduler at VA.

l. Meet all safety and mechanical standards established by Local, State and Federal statutes and regulations.

m. Have windows and doors, which can be opened and closed in accordance with manufacturer standards.

n. Not have leaks of any kind.

o. Be equipped with a functioning horn.

p. Have operable seat belts on all seats.

q. Have fully charged, certified and non-expired fire extinguisher.

r. Wheelchair vehicles shall have wheelchair tie down straps and effective securement devices to secure both wheelchair and wheelchair customers.

s. Have a backup for all lift capacity. The lift shall incorporate an emergency method of deploying, lowering to ground level with a lift occupant, and raising and stowing the empty lift if the power to the lift fails.

t. A fixed seat position or a fixed secured floor or sidewall wheelchair lock must be approved for each ambulatory or wheelchair restricted passenger being transported, according to the passenger’s needs.

e) FACTOR 5: Past Performance: The past performance evaluation will assess the relative risks associated with an Offeror’s likelihood of success in fulfilling the solicitation’s requirements as indicated by the Offeror’s record of past performance.

The Past Performance Questionnaire included in the solicitation is provided for the offeror or its team members to submit to the client for each similar project (maximum of 3) the offeror includes in its quote for Factor 5 – Past Performance. Ensure correct phone numbers and email addresses are provided for the client point of contact. Completed Past Performance Questionnaires are to be mailed, faxed, or preferably scanned/emailed from the client directly to the Government, not be submitted via the offeror. In order for the client evaluation to be considered, the Past Performance Questionnaires must be submitted no later than the quote due date and time.

The Government also may consider any additional past performance information that is reasonably available. Offerors are cautioned that the Government will review available past performance data available in the Past Performance Information Retrieval System (PPIRS). Offerors are reminded that while the Government may elect to consider data obtained from other sources, the burden of providing accurate and complete reference information rests with the offeror. In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available, that Offeror shall not be evaluated favorably or unfavorably on Past Performance (a neutral rating will be given).