SF30 Amendment 36C24625Q0823 0001.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 9

0001 06-23-2025

558-25-2-6023-0016

Department of Veterans Affairs

Network Contracting Office 6

100 Emancipation Drive

Hampton VA 23667

Department of Veterans Affairs

Network Contracting Office 6

100 Emancipation Drive

Hampton VA 23667

To all Offerors/Bidders

36C24625Q0823

06-17-2025

X

X X

See CONTINUATION Page

The purpose of this amendment is to provide answers to questions and an amended Section B.2 Performance Work Statement.

See page 2 and subsequent pages of this amendment.

Daniel Spaulding

Contracting Officer, NCO 6

CONTINUATION PAGE

QUESTIONS AND ANSWERS FOR GARNER LINEN SOLICITATION 36C24625Q0823

1. Could you please clarify the turnaround time? Are items expected to be returned cleaned next day, 2 or 3 times per week, or once per week? I don't want to assume.

“Pickup and Delivery Instructions. Transportations of soiled linen will be conducted on a five-day per week basis with arrivals and departures to be conducted on Monday – Friday. The specific time of the delivery and pick-ups will be agreed upon the needs of the Garner OPC. Note: the delivery days and time might need to be adjusted due to the fluctuation of patient workload and the growth of the facility.”

RESPONSE: See revised PWS with this amendment.

• Clean linen drop offs will be Wednesday, Friday.

• Dirty linen pick-ups will be Wednesday, Friday.

* There may need to be adjustments because there is no way to measure patient flow, yet.

2. The flat sheets and fitted sheets are listed together, is the request for 15,000 per year each?

RESPONSE: See revised PWS with this amendment.

• Flat sheets: 7,500 per year

• Fitted sheets: 7,500 per year

3. Please provide specifics on the blanket, it is listed as a blanket/ spread, those are 2 very different items - please confirm 10K of each would be needed.

RESPONSE: See revised PWS with this amendment.

• Spreads: 10,00 per year

B.2 PERFORMANCE WORK STATEMENT (Amendment 0001 6/23/2025)

LINEN SERVICES

Garner VA Outpatient Clinic

INTRODUCTION: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, parts, and supervision to perform Linen Services located at the

Durham Veterans Affairs Medical Center (VAMC) Garner VA Outpatient Clinic (OPC), 2700

Benson Road, Garner, NC 27529; in accordance with the terms and conditions herein. The

Quantities specified in the Schedule are estimates only.

1. DESCRIPTION OF SERVICES. The Contractor will pick, deliver, and process all linen for the Garner Outpatient Clinic (OPC). Below are the estimated linen quantities per year anticipated for this contract.

Description Estimated Quantity UNIT

Laundry bag 10,000 EA

Bed Spreads 10,000 EA

Pat. Gown, std 15,000 EA

Pat. Gown Large & up 10,000 EA

Pillowcase 10,000 EA

Washcloth 15,000 EA

Sheet, flat 7,500 EA

Sheet, fitted 7,500 EA

Bath Towel (6lb) 15,000 EA

Scrubs xs – 5x 5000 EA

2. Specific Functions. The Contractor shall accomplish all tasks to meet the requirements of the SOW. The contractor will provide all linen needed for the Garner OPC. All linen must have a chip sewed into textiles and assignment of item to the chip for cleaning and inventory.

• Laundry/dry cleaning pick-up and delivery schedules are met.

• Correct quantities of laundry/dry cleaning are delivered.

• Laundry/dry cleaning is delivered free of contamination, all visible dirt, debris, dampness, offensive odors, mildew, and cleansing chemicals residue.

• Laundry/dry cleaning items are properly finished and packaged.

• All linen will be returned in clean covered carts sorted and folded by linen type.

• Contractor will provide all linens needed for this operation.

3. Wet/Moist Articles. Contractor shall ensure items received in a wet or moist condition are processed to prevent development of mildew, rust, or other stains/marks.

4. Contaminated Laundry. Contaminated laundry must be cleaned in accordance with the current edition of the Joint Commission on Accreditation of Healthcare Organizations

(JCAHO), paragraph titled “Infection Control”, subsection, “Linen and Laundry” and standard commercial practices.”

5. Pickup and Delivery Instructions. Transportations of soiled linen will be conducted on a five-day per week basis with arrivals and departures to be conducted on Monday –

Friday. The specific time of the delivery and pick-ups will be agreed upon the needs of the Garner OPC. Note: the delivery days and time might need to be adjusted due to the fluctuation of patient workload and the growth of the facility.

5.1. Clean linen drop offs will be Wednesday, Friday.

5.2. Dirty linen pick-ups will be Wednesday, Friday.

6. Loading/Unloading and Handling. The Contractor shall be responsible for loading and unloading laundry/dry cleaning. The Contractor shall ensure that soiled laundry/dry cleaning does not come into contact with clean laundry/dry cleaning. The Contractor shall process and return all laundry/dry cleaning no later than the next scheduled pickup/delivery date and time for this location.

7. State or Local Department of Health Requirements. The Contractor shall ensure that all of its operations comply with any certification of labeling requirements arising from state or local Department of Health Regulations.

8. Re-performance of Service. Any items found to have been unsatisfactorily laundered or dry cleaned as determined by the COR shall be re-cleaned at no additional cost to the

Government. Such items will be identified by the COR to the Contractor’s representative after the unsatisfactory condition is discovered. The item(s) shall be re-cleaned and returned to the same exchange point on the next scheduled normal delivery day. If the return period should fall on a Government holiday, the item shall be returned on the next scheduled normal delivery day following that holiday. The Contractor shall ensure re-cleaned items are segregated from other laundry/dry cleaning items and other types of items to be re-washed, such as sheets and blankets, when returned. The Contractor shall also ensure that items are readily identifiable upon return to the Government as re-cleaned items, to include the date and load number with which they were originally returned. For example, items may be labeled with a tag stating, “re-wash”.

9. Workmanship and Sanitation. Delivered finished articles shall conform to the generally accepted industry standards of quality of cleanliness, finish, and appearance.

All items shall be delivered in a sanitary condition after being thoroughly laundered or dry-cleaned and properly dried. All work performed for the Garner OPC laundry/dry cleaning shall be done under sanitary conditions, in accordance with generally accepted industry standards and Department of Health Regulations. The Contractor’s facility shall be open to inspection of sanitary conditions at any time by a representative of the

Government, and the Government reserves the right to perform or cause to have performed any test necessary, to determine the sanitary conditions of articles delivered by the Contractor.

10. Flatwork Ironing. Contractor shall ensure that flatwork is processed so that surfaces are smooth, without rough dried spots, or wrinkling that is noticeable and significant in area affected, such as that achieved by machine finishing. Flatwork shall be folded to ensure a neat and uniform appearance that is not marred by excessive loose ends.

11. Packing and Bundling Instructions. Laundry/dry cleaning delivered to The Garner

OPC shall be separated by item and size and packaged in accordance industries sanitary procedures.

12. Unanticipated Emergencies. In the event of e.g., severe weather, truck breakdown, laundry equipment breakdown, or any circumstance which would delay timely delivery of linens. The delivery will be made as soon as weather permits or as soon as equipment/truck repairs are completed. In addition: One full day of linen supplies should be kept on-hand at the Garner OPC to prevent delay in services due to unforeseen incidents.

13. Transportation. The Contractor shall furnish vehicles and laundry carts,

- Vehicles: Maintain in clean and operable condition to meet OSHA and commercial infection control procedures and standards

- Laundry Carts: Maintain in clean and operable condition to meet OSHA and commercial infection control procedures and standards.

SPECIAL CONTRACT REQUIREMENTS

A. KEY PERSONNEL.

Key personnel will be identified in the proposal and shall be considered key personnel essential for the successful completion of the work performed under the contract. The contractor agrees that such personnel shall not be removed, diverted or replaced from the work without prior written approval of the Contracting Officer. The contractor shall submit written notice of proposed personnel changes to the Contracting Officer for approval at least thirty (30) business days in advance.

B. WORK HOURS.

The services covered by this contract shall be furnished by the contractor as defined herein. The contractor shall not be required, except in case of emergency, to furnish such services on Federal

Holidays or during off duty hours as described below.

The following terms have the following meanings:

Normal working hours: Monday through Friday, 8:00 a.m. – 4:30 p.m., (30 minutes unpaid lunch break) excluding federal holidays.

The 11 holidays observed by the Federal Government are:

Martin Luther King’s Day

Washington’s Birthday

Memorial Day

Juneteenth

Independence Day

Labor Day

Columbus Day

Veteran’s Day

Thanksgiving

Christmas

New Years Day

Any other day specifically declared by the President of the United States to be a federal holiday.

When one of the holidays falls on Sunday, the following Monday shall be observed as a Federal

Holiday. When a holiday falls on a Saturday, the preceding Friday shall be observed as a

Federal Holiday.

C. CONTRACTOR EMPLOYEES.

C.1 Contractor shall ensure that their personnel identify themselves as Contractors when attending meetings, answering government telephones, providing any type of written correspondence, or working in situations where their actions could be construed as official government acts.

C.2 The Contractor must also provide at a minimum annual safety in the workplace training and provide certificate upon request. The CO may authenticate the training requirements, request training certificates or credentials from the contractor at any time for any personnel who are servicing or installing the Medical Center’s equipment.

D. QUALITY ASSURANCE SURVEILLANCE PLAN.

The Government intends to utilize a Quality Assurance Surveillance Plan (QASP) to monitor the quality of the contractor’s performance. The oversight provided for in the order and in the

QASP will help to ensure that service levels reach and maintain the required levels throughout the contract term. Further, the QASP provides the COR with a proactive way to avoid unacceptable or deficient performance and provides verifiable input for the required Past

Performance Information Assessments. The QASP will be finalized immediately following award and a copy provided to the Contractor after award. The QASP is a living document and may be updated by the Government as necessary.

F. BILLING AND PAYMENT.

Invoices shall be submitted monthly, in arrears, and shall include at a minimum:

Date of invoice

Contract Number

Purchase Order Number

Vendor Name

Invoice Number

CLIN & Date of service

G. CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (CPARS).

(a) FAR 42.1502 direct all Federal agencies to collect past performance information on contracts. The Department of Veterans Affairs has implemented use of the Contractor

Performance Assessment Reporting System (CPARS) to comply with this regulation. One or more past performance evaluations will be conducted in order to record your contract performance as required by FAR 42.15

(b) The past performance evaluation process is a totally paperless process using CPARS.

CPARS is a web-based system that allows for electronic processing of the performance evaluation report. Once the report is processed, it is available in the Past Performance

Information Retrieval System (PPIRS) for Government use in evaluating past performance as part of a source selection action.

(c) Please furnish the Contracting Officer with the name, position title, phone number, and email address for each person designated to have access to your firm’s past performance evaluation(s) for the contract no later than 30 days after award. Each person granted access will have the ability to provide comments in the Contractor portion of the report and state whether or not the

Contractor agrees with the evaluation, before returning the report to the Assessing Official. The report information must be protected as source selection sensitive information not releasable to the public.

(d) When your Contractor Representative(s) (Past Performance Points of Contact) are registered in CPARS, they will receive an automatically generated email with detailed login instructions.

Further details, system requirements, and training information for CPARS are available at www.cpars.gov. The CPARS User Manual, registration for online training for Contractor

Representatives may be found at this site.

(e) Within 60 days after the end of a performance period, the Contracting Officer will complete an interim or final past performance evaluation and the report will be accessible at www.cpars.gov Contractor Representatives may then provide comments in response to the evaluation, or return the evaluation without comment. Comments are limited to the space provided in Block 22. Your comments should focus on objective facts in the Assessing

Official’s narrative and should provide your views on the causes and ramifications of the http://www.cpars.gov/ http://www.cpars.gov/ assessed performance. In addition to the ratings and supporting narratives, blocks 1-17 should be reviewed for accuracy, as these include key fields that will be used by the Government to identify your firm in future source selection evaluations. If you elect not to provide comments, please acknowledge receipt of the evaluation by indicating, “No Comment” in Block 22, and then signing and dating Block 23 of the form. Without a statement in Block 22, you will be unable to sign and submit the evaluation back to the Government. If you do not sign and submit the CPAR within 30 days, it will automatically be returned to the Government and will be annotated: “The report was delivered/received by the contractor on (date). The contractor neither signed nor offered comment in response to this assessment.” Your response is due within 30 calendar days after receipt of the CPAR.

(f) The following guidelines apply concerning your use of the past performance evaluation:

(1) Protect the evaluation as “source selection information.” After review, transit the evaluation by completing and submitting the form through CPARS. If for some reason you are unable to view and/or submit the form through CPARS, contact the Contracting

Officer for instructions.

(2) Strictly control access to the evaluation within your organization. Ensure the evaluation is never released to persons or entities outside of your control.

(3) Prohibit the use of or reference to evaluation data for advertising, promotional material, pre-award surveys, responsibility determination, production readiness reviews, or other similar purposes.

(g) If you wish to discuss a past performance evaluation, you should request a meeting in writing to the Contracting Officer no later than seven days following your receipt of the evaluation. The meeting will be held in person or via telephone or other means during your 30-day review period.

(h) A copy of the completed past performance evaluation will be available in CPARS for your viewing and for Government use supporting source selection actions after it has been completed.

H. BACKGROUND INVESTIGATIONS

A full background check is not required for this position; however, all contract employees must bring photo identification and advance notice from the requiring service to obtain a VA Badge in order to work on a VA Facility.

Upon award, the CO shall provide the contractor with detailed instructions on fulfilling security requirements.

I. CONTRACT ADMINISTRATION

Notwithstanding the Contractor's responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the

Government and the Contractor.

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements of this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes that shall affect price, quantity or quality of performance of this contract.

The COR shall be responsible for the overall technical administration of this contract as outlined in the COR Delegation of Authority.

IN THE EVENT THE CONTRACTOR EFFECTS ANY SUCH CHANGE AT THE

DIRECTION OF ANY PERSON OTHER THAN THE CONTRACTING OFFICER

WITHOUT AUTHORITY, NO ADJUSTMENT SHALL BE MADE IN THE CONTRACT

PRICE TO COVER AN INCREASE IN COSTS INCURRED AS A RESULT THEREOF.

See attached SF30 Amendment 0001 to provide answers to questions and related changes.