The file's text, extracted by GovTribe without its formatting.
Spok, Inc. Formerly USA Mobility
PRICING
Contractor’s pricing shall be firm for the term of the contract including renewals, but excluding regulatory fees and charges.
-USA Mobility will charge the Federal Universal Service Fund (FUSF) and a $2.00 800/888 pay phone charge.
Contractor may offer pricing reductions due to general market conditions. Any reduction in pricing shall be made available to all users of the Contract.
EQUIPMENT
| Type |
| Manufacturer/Model of Device Included with Plan |
| Price |
| Numeric |
| Sun Telecom ST800 Plus or Daviscomm BR502 |
| Included in Airtime Plan |
| Alphanumeric |
| Sun Telecom T3 Plus or Daviscomm BR802 |
| Included in Airtime Plan |
NUMERIC PAGING PLANS
| Type of Plan |
| Monthly Recurring Charge |
| Pages Included |
| Local/Statewide |
| $2.75 |
| Unlimited |
| National |
| $15.33 |
| Unlimited |
ALPHANUMERIC PAGING PLANS
| Type of Plan |
| Monthly Recurring Charge |
| Pages Included |
| Local/Statewide |
| $4.95 |
| Unlimited |
| National |
| $18.27 |
| Unlimited |
TWO-WAY PAGING PLANS
| Type of Plan |
| Monthly Recurring Charge |
| Pages Included |
| National |
| $18.27 |
| Unlimited |
PAGING FEATURES
| Feature |
| Monthly Recurring Charge |
| Message Queuing |
| Included at No Charge for 2-way paging |
| Confirmation of Receipt |
| Included at No Charge for 2-way paging |
| Proof of Delivery |
| Included at No Charge for 2-way paging |
| Email and Internet Paging |
| Included at No Charge |
Toll-Free Paging
$4.50
| 800 Operator Assisted Dispatch |
| $7.50 |
| Voice Mail (10 msg, 12 hr hold, 30 sec length) |
| $1.98 |
| Voice Mail Prompt |
| Included at No Charge |
| Broadcast Messaging |
| $15.95 |
| Voice Mail Plan 2 (10/24/45) |
| $3.47 |
| Voice Mail Plan 3 (15/72/60) |
| $5.45 |
| Message Carbon Copy |
| $4.95 |
| Notify@Once Administrator |
| $10.00 |
| Notify@Once Send and Receive |
| $4.00 |
| Notify@Once Send or Receive Only |
| $2.00 |
| Notify@Once One-Time Setup Fee |
| $2.00 |
CHARGE IF LEASED PAGING EQUIPMENT IS LOST, STOLEN OR DAMAGED BEYOND REPAIR
| Type Equipment |
| One-Time Charge |
CONTACTS
| Responsibility |
| Contact Information |
| Contract Administrator |
| Name: Michelle Wolfe |
Address: 851 Scenic Circle
Dripping Springs TX 78620
Office Telephone: (512) 243 6147
Wireless Telephone: (512) 632 1180
Email: michelle.wolfe@usamobility.com
| Daily Sales and Orders |
| Name: Beth Hedrick |
Office Telephone: (269) 749-9435 Wireless Telephone: (517) 204-5393 Email: beth.hedrick@usamobility.com
| State Sales & Contract Support |
| Name: Dean Simmonds |
Address: 6850 Versar Center Drive, Suite 420
Springfield, VA 22151
Wireless Telephone: (240) 508-9201
Email: Dean.Simmonds@usamobility.com
| Billing |
| Government Support and Operation |
Business Hours: 6:30 a.m. to 7:30 p.m., Central Time, Monday through Friday
Telephone: 888-957-7243
Email: govsupport@usamobility.com
| Equipment Return |
| Name: USA Mobility Wireless |
Address: 3000 Technology Drive, Suite 400
Plano TX 75074, Attn: Returns
| Report Service Problems |
| Government Support and Operation |
Business Hours: 6:30 a.m. to 7:30 p.m., Central Time, Monday through Friday
Telephone: 866-676-8246
Email: specgovt@usamobility.com
Non-Business Hours: 7 x 24 Call Center at 866-889-7687
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