27IT103026 Sprout Media Vendor Q and A 1.docx

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Attached to
Open Market Small Purchase IL|27-350SOS-ITSOS-P-97172
Contract number
27-350SOS-ITSOS-P-97172
Issued by
Illinois

About this file

This document is a Vendor Question and Answer (Q&A) record for a contract award issued by the Illinois Secretary of State (IL SOS). The document references contract number 27-350SOS-ITSOS-B-52623 and involves Sprout Media as the vendor. It documents clarifications provided by the IL SOS procurement team in response to vendor inquiries during the contract evaluation or setup process.

The contract concerns a software subscription renewal for Sprout Media services. The IL SOS is adding 10 new users to its existing Sprout Media account rather than establishing a separate account. The subscription represents a renewal of a service previously procured in the prior year, rather than a new software acquisition. Due to personnel changes at the IL SOS, the contact email has been updated to itlicenses@ilsos.gov for account management and billing purposes going forward.

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Vendor Q & A 1

27-350SOS-ITSOS-B-52623

1. Will this be set up as a separate account from the existing IL SOS account, or will they be adding 10 users to the current SOS account?

We will be adding 10 users to the current SOS account.

2. Is this a new subscription or a renewal? If it is a renewal, could you please share the email tied to the existing account so we can ensure we receive the correct and accurate quote?

We had this last year, so it will be renewing and not a completely new subscription. The main person tied to the existing account is no longer employed by ILSOS. itlicenses@ilsos.gov can be used as a contact email.

File details come from the government source that posted it. Updated .