Attachment_2_-_Past_Performance_Questionnaire.pdf

2031JW18F00037

OCC News Brief, Clip Service and Analytics

Attachment 2: Past Performance Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

Name of Evaluator & Organization: _________________________________

Official Position: _________________________________

Phone/Fax/Email: _________________________________

Name of Company Evaluated: _________________________________

Company Address: _________________________________

Contract No. (Indicate if prime/subcontractor): __________________________________

Contract Period of Performance: _____/_____/______ to ____/____/_____

Contract Type: __________________________________

Contract Value: __________________________________

PLEASE RETURN THIS SURVEY VIA E-MAIL TO: Azita.Mamdouhi@occ.treas.gov by May 2, 2018 at 5:00 PM Eastern Standard Time (EST) with the subject line: “RFQ 2031JW18F00037 – Past Performance Questionnaire Response for <Insert Evaluated Vendor Name Here>.

Please provide a thorough and complete description of the most recent services you have contracted for from the vendor.

INSTRUCTIONS – For each item, circle the rating that best describes the contractor’s work on this project and provide any additional comments. For items not applicable to your project, please indicate N/A.

5= Exceptional No problems, issues, or delays in achieving contract requirements 4= Good Does not impact achievement of contract requirements 3=Acceptable Requires minor agency resources to ensure achievement of contract requirements 2=Marginal Requires major agency resources to ensure achievement of contract requirements 1= Unacceptable Achievement of contract requirement is compromised N/A= Not applicable Does not apply

(1) Overall implementation of the contract 5 4 3 2 1 N/A

Comments:

mailto:Azita.Mamdouhi@occ.treas.gov

(2) Ability to pro-actively and aggressively perform 5 4 3 2 1 N/A contract requirements(s)

Comments:

(3) Effectiveness and reliability of contractor's key personnel 5 4 3 2 1 N/A

Comments:

(4) Quality of the contractor’s on-going technical 5 4 3 2 1 N/A assistance and customer service

Comments:

(5) Quality of the contractor’s reporting features and tools 5 4 3 2 1 N/A

Comments:

(6) Overall ability to effectively manage contract 5 4 3 2 1 N/A

Comments:

(7) Overall performance in planning, scheduling, and monitoring 5 4 3 2 1 N/A contract requirements

Comments:

(8) Timely completion of major milestones 5 4 3 2 1 N/A

Comments:

(9) Responsiveness/capability to respond to surge/short term 5 4 3 2 1 N/A requirements and aggressive timelines

Comments:

(10) Displays initiative in meeting Government requirements 5 4 3 2 1 N/A and is responsive to the Government's needs

Comments:

(11) Responsiveness and flexibility in responding to changes 5 4 3 2 1 N/A (both formal and informal)

Comments:

(12) Provides prompt notification of problems 5 4 3 2 1 N/A

Comments:

(13) Effectively assesses impacts of potential changes on other 5 4 3 2 1 N/A associated projects, tasks, and efforts

Comments:

(14) Ability to solve contract performance problems without 5 4 3 2 1 N/A extensive guidance from Government personnel

Comments:

(15) Overall management communication with your agency 5 4 3 2 1 N/A or organization

Comments:

(16) Effectiveness in interfacing with Government personnel 5 4 3 2 1 N/A

Comments:

(17) Quality of the contractor’s billing procedures, 5 4 3 2 1 N/A billing accuracy and resolution of billing discrepancies

Comments:

(18) Ability to meet Agency’s security requirements 5 4 3 2 1 N/A

Comments:

Based on this contractor’s overall performance, would you award this contractor a similar contract?

Yes [ ] No [ ] If “no’, please explain:

Has this contract been partially or completely terminated?

Yes [ ] No [ ] If “yes’, please explain:

Were there any changes in contract dollar value throughout the life of the contract?

Yes [ ] No [ ] If “yes”, please explain:

In summary, please give your overall assessment of this contractor and the actual results achieved as a result of this contractor’s performance.