2026_25_Attachments_C_D.docx

ATTACHMENT C

Technical Specifications Worksheet

1.A

General

Y/N

Accepts credit/debit card payments.

Y/N

Capable of accepting contactless payments from credit/debit cards.

Short Answer

Describe the receipt options available to customers at point of purchase.

Short Answer

Please describe the charging session transaction process when using the charging station.

Y/N

Equipment is UL Listed (UL 2251, UL 2202, and UL 2594 as necessary) or approved NRTL Testing Agency.

Y/N

Equipment is compliant with NEC NFPA 70 article 625 and FCC Part 15 Class A, as appropriate.

Y/N

Equipment meets or exceed operating temperature range of -30 degrees C to +50 degrees C.

Y/N

Includes cord management system.

Y/N

Equipment contains lit indicators to show the status of a charging session and error states.

Short Answer

Describe the user interface, including its visibility during inclement weather and low light conditions.

Y/N

Display can clearly communicate rates, rules and restrictions.

Y/N

Stations can accept RFID cards/tags (when properly configured) to initiate charging sessions.

Y/N

All pay equipment (i.e. credit card terminals) must possess the capabilities to ensure credit card transactions are compliant with the latest PCI standards. The vendor must use commercially reasonable security standards to protect sensitive and/or confidential data both in transit and at rest.

Short Answer

Is the hardware OCPP compliant, and please specify the OCPP level (e.g. 1.6, 2.0 etc.)?

1.B

Housing and Manufacture

Short Answer

Describe the materials and material treatments used to construct the housing.

Y/N

Equipment is rated for outdoor usage, NEMA 3R or better.

Y/N

Compliant with the Federal Government’s Buy America requirement, as per 1601 specification.

Y/N

Equipment is compliant with the Americans with Disabilities Act with special attention paid to maximum height for interactive components.

Short Answer

Describe how the charging station is designed to contend with common vandalism and accident damage events (e.g. graffiti, scratching, denting etc.).

1.C

Charging Speeds and Connectors

Y/N

Provide a minimum charging rate of at least 6.7 kW for Level 2 charging.

Y/N

Provide a minimum charging rate of at least 50 kW for Level 3 charging.

Short Answer

Describe all cord length options for the various charging cables proposed.

Short Answer

Describe all plug options for all proposed charging station types (we are seeking support for our existing plug types of J1772, CCS and CHAdeMO with the possibility to convert some plugs to NACS).

1.E

Wireless Communications

Y/N

Equipment is capable of 2-way wireless cellular communication.

Short Answer

Describe alternative network connectivity options supported by your hardware (e.g. 5G cellular, direct network LAN, WIFI etc.).

Short Answer

In the event of a communication outage, describe how a charging station behaves during the outage and when the connection is reestablished.

Management Software and Mobile Application

2.A

General

Y/N

System is capable of onboarding or integrating with 3rd party chargers that are at least OCPP (Open Charge Point Protocol) 1.6 or later.

Y/N

Equipment can handle, transfer and back-up data on all charging operations and activities, in the event of network disruption.

Y/N

System has reporting capabilities to view and export data relating to charging utilization, station operational statuses, maintenance events, and energy consumption.

Y/N

System offers APIs to access reporting data on charging utilization, station operational status, maintenance events, and energy consumption.

Y/N

System allows for customer access to configure rates, disable chargers and enable chargers, update addresses, and make maintenance requests.

Y/N

System can allow for the configuration of tax rates at various levels of locality (e.g. state, county, city, transit etc.) and can track each tax individually in relevant reporting.

Y/N

Allows for the creation, maintenance, and tracking of RFID cards/tags by various user groups and types (e.g. City Fleet vs EVIE car share service) that are capable of initiating charging sessions.

Y/N

Allows for setting permission levels for chargers (e.g. requiring RFID activation for EVIE carshare stations while allowing public access at public chargers).

Y/N

System can allow for the configuration of connection and dwell time (remaining connected to the charger after charging has completed) fees.

2.B

Mobile Application

Y/N

Mobile application is available for iOS and Android mobile operating systems.

Y/N

The application is capable of initializing, paying for, monitoring, and terminating a charging session.

Short Answer

Detail the payment methods your mobile application supports.

Short Answer

Detail the user account login methods available (e.g. Google/Apple/email).

Y/N

The application is able to map charging station locations and provide/link through to navigational support for users.

2.C

External Integrations

Y/N

System is capable of onboarding and/or integrating with 3rd party chargers (e.g. ABB, Tritium, ZEF).

Y/N

Vendor is willing, or already able, to integrate with the City of Minneapolis' mobile MPLS Parking Application (provided by Flowbird/Arrive) with the ability to locate, see the status of, and pay for charging at appropriate charging locations.

Maintenance and Support

3.A

Maintenance and Service

Short Answer

Describe the warranty offers for your various products, both hardware and software.

Short Answer

Detail when the offered warranties begin (e.g. upon installation, receipt, order, etc.).

Y/N

Vendor is capable of receiving maintenance requests through email or management system and confirms with generation of a service ticket.

Short Answer

Detail your maintenance approach, service levels, and workflow for all service requests.

Y/N

In the event of damaged equipment/small parts, such as cables and connectors, replacement or repair can be completed within 5 business days of notification by the public or the City

Y/N

In the event of major damage, such as damaged concrete, electrical service connections or total station loss, repair or replacement can be completed within 30 days of notification by the public or the City.

Short Answer

Describe your process for establishing a new EV site, including lead time for charger orders, installation support, and onboarding into your management system.

3.B

Customer Support

Y/N

Support staff are available to assist City staff with troubleshooting of software and hardware issues.

Short Answer

Describe the support process the City would use to troubleshoot issues within your management system.

Short Answer

Describe the options available for City staff to receive support regarding erroneous shipments, invoice inaccuracies, and order delays.

Y/N

Support is available to users of the public charging stations.

Short Answer

Describe the support process for the public when they require assistance with EV charging.

Electronic Payments and Financial Data Management

4.A

Electronic Payment Hardware

Short Answer

Summarize the payment solutions available for your EV chargers (contactless, app-initiated, EMV etc.)

Short Answer

Describe the onboarding process for installing, or swapping, payment hardware within an EV charger.

Short Answer

Describe any modifications required to enable EMV chip compatibility.

Y/N

Provider is willing and able to integrate with a City-managed payment processor for transactions made directly through credit card terminals.

4.B

Electronic Payment Processing

Y/N

All card and other transaction information meets Level 1 PCI compliant standards.

Attachment

Include documentation to demonstrate your PCI compliance.

Short Answer

List all data collected and all data transmissions of card and non-card data that occur during transactions.

Short Answer

Describe the anticipated typical transaction speed.

Y/N

Provider is willing and able to integrate with a City-managed payment processor for payments made through a web or app-based system.

4.C

Data Management

Short Answer

List all information that is collected from customers.

Short Answer

Describe your data storage and retention policies.

Short Answer

Describe any experience you have providing anonymized data for analysis.

ATTACHMENT D

Costs Worksheet

New Equipment Prices

2-port, Level 2 Charging Station

2-port (CCS & CHAdeMO/NACS) Level 3 Charging Station

Per unit delivery fee/shipping costs

System Programing Costs

Per charging station software transition/integration

Updates/change orders to charging station programming/configuration

Work on integrations with other parking management vendor systems (enforcement, apps, etc.)

Monthly/Periodic Operational Costs

List any monthly or periodic fees

Transaction Processing Fees

Gateway Fees

List any other fees associated with a merchant of record solution

Supplies, Maintenance, and Repair Materials

List costs for all commonly used spare parts (cables, clips, tensioners, credit card readers, human-machine interfaces etc.)

List costs for any service level agreements, such as dispatch fee, annual fee, etc.