2024_TSA_Rate_Sheet_Metro_and_Rural_eff_04-16-2024_Final.pdf
PDF 155 KB Posted
- Attached to
- Master Agreement AZ|CTR077273
- Contract number
- CTR077273
- Issued by
- Arizona
About this file
This document is Exhibit A of a state contract rate schedule for towing services issued by the Arizona Department of Public Safety (DPS). The contract establishes maximum allowable rates for towing services in both Metro and Rural Areas, covering different vehicle duty classifications: Light Duty, Medium Duty, Heavy Duty, and Heavy Duty Rotator.
The contract specifies comprehensive pricing for various towing-related services, including accident scene towing, abandoned/confiscated vehicle towing, and other DPS-initiated tow services. Rates are detailed across multiple service categories such as service call rates, loaded mileage rates, stand-by rates, extra labor rates, vehicle storage, after-hours lot access, off-road recovery, and roadside assistance. Pricing varies by vehicle duty type and geographic area (Metro vs. Rural), with rates ranging from $82 to $500 for roadside assistance, and service call rates between $163 and $448 depending on the vehicle classification. The contract also includes provisions for reimbursement of customer-requested parts and supplies, with contractors required to produce receipts. Storage rates are capped at $25 per day per statutory requirements, and specific rules govern billing increments and service duration calculations.
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Other files
| File | Type | Posted |
|---|---|---|
| Amendment_4_-_Extension_to_03-2026.pdf | ||
| Amendment_Extension_9-30-25.pdf | ||
| DPS_Evidentiary_Tow_Services_RFP.pdf | ||
| 2019-2024_DPS_TSA.pdf |
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Text version
EXHIBIT A
SERVICE TYPE LIGHT DUTY MEDIUM DUTY HEAVY DUTY HEAVY DUTY
ROTATOR
1) Accident scene towing/site clean-up services;
2) Abandoned/confiscated vehicle towing services;
3) All other DPS initiated tow related services done in accordance with A.R.S. § 28-872 and/or which DPS may require.
MAXIMUM ALLOWABLE SERVICE CALL RATE
Flat Rate Call-
Out/Hook- Up/Clean-Up
Flat Rate Call- Out/Hook-
Up/Clean-Up Per Hour Per Hour
Rates start when tow truck is dispatched/in-route to specified scene & end at point of vehicle delivery/unload at nearest contractor storage facility or at the destination specified by the vehicle owner. Heavy Duty hourly rates are prorated every 15 minutes after first completed hour. Light and Medium Duty Flat rates include up to 20 loaded miles at no charge.
$ 194.00 $ 448.00 $ 371.61 $ 646.00
MAXIMUM ALLOWABLE LOADED MILEAGE RATE Per Mile Per Mile Charge starts at 20.1 loaded miles (Loaded Vehicle) & ends at point of vehicle delivery/unload at nearest contractor storage facility or at the destination specified by the vehicle owner.
$ 5.00 $ 6.76 Not applicable Not applicable
STAND-BY RATE (on hold at scene) Per Hour Per Hour Per Hour Per Hour Starts after tow truck is on-scene not performing towing or recovery activities for 30 minutes for light and medium duty, 60 minutes for heavy duty. Rates can be billed in 15 minute increments and are in addition to flat rate service calls or in place of hourly service call rates.
$ 35.84 $ 58.24 $ 85.12 $ 112.00
EXTRA LABOR RATE Per Hour Per Hour Per Hour Per Hour Hourly rates are prorated every 30 minutes after first completed hour. Requires pre approval by attending officer. May be charged in addition to hourly rates. Special circumstances for light and medium tows only as regular scene clean-up is covered in the Flat Rate.
$ 32.00 $ 32.00 $ 32.00 $ 32.00
MAXIMUM ALLOWABLE VEHICLE STORAGE FLAT RATE Per day Per Day Per Day Per Day
$ 35.00 $ 43.00 $ 70.00 $ 70.00 *Unless stored as per ARS §28-3512, storage charges shall not exceed $25.00 per day and or revised per day charge when towed pursuant to ARS §28-3511.
No charge shall be incurred for storage during the first calendar day in which the vehicle(s) is picked up. A calendar day is defined as midnight to midnight.
*$25.00 per day *$25.00 per day *$25.00 per day *$25.00 per day
Calendar Calendar Calendar Calendar MAXIMUM ALLOWABLE AFTER HOURS OPEN LOT FLAT RATE Flat Rate Flat Rate Flat Rate Flat Rate
After 6PM Monday-Friday, Noon Saturday and all day Sunday.
*Unless access is required pursuant to ARS § 28-3512 subsection B, which requires access at no charge to the vehicle for installation of a certified ignition interlock device.
$ 50.00 $ 50.00 $ 50.00 $ 50.00
* No Charge * No Charge * No Charge * No Charge MAXIMUM ALLOWABLE OFF-ROAD RECOVERY FLAT RATE Flat Rate Flat Rate Use Hourly Use Hourly
Requires pre approval by attending officer. May be charged in addition to flat rates. $ 150.00 $ 204.00 Service Call Service Call Rate Rate
Optional service – Towing contractors may participate at their discretion. Flat Rate Flat Rate Flat Rate Flat Rate MAXIMUM ALLOWABLE FLAT RATE, ROAD SIDE ASSISTANCE $ 82.00 $ 115.00 $ 225.00 $ 500.00
Providing motorist/driver assistance other than towing services Hourly rates and mileage do not apply to this service.
PLUS
Reimbursement to contractor for customer requested parts/supplies (i.e. Fuel, Tires, Belts, Hoses, etc.) Contractor must produce receipt for reimbursement.
Maximum Allowable DPS Contract Rate Schedule, METRO AREA All services performed under the contract shall be invoiced and paid in accordance with the contract terms and conditions, specifications and maximum allowable DPS contract rates stated herein. No other charges shall be assessed or paid:
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EXHIBIT A
SERVICE TYPE LIGHT DUTY MEDIUM DUTY HEAVY DUTY HEAVY DUTY
ROTATOR
1) Accident scene towing/site clean-up services;
2) Abandoned/confiscated vehicle towing services;
3) All other DPS initiated tow related services done in accordance with A.R.S. § 28-872 and/or which DPS may require.
MAXIMUM ALLOWABLE SERVICE CALL RATE
Flat Rate Call-
Out/Hook- Up/Clean-Up
Flat Rate Call- Out/Hook-
Up/Clean-Up Per Hour Per Hour
Rates start when tow truck is dispatched/in-route to specified scene & end at point of vehicle delivery/unload at nearest contractor storage facility or at the destination specified by the vehicle owner. Heavy Duty hourly rates are prorated every 15 minutes after first completed hour
$ 163.00 $ 350.00 $ 350.00 $ 690.00
MAXIMUM ALLOWABLE LOADED MILEAGE RATE Per Mile Per Mile Charge starts at scene (Loaded Vehicle) & ends at point of vehicle delivery/unload at nearest contractor storage facility or at the destination specified by the vehicle owner.
$ 4.83 $ 7.00 Not applicable Not applicable
STAND-BY RATE (on hold at scene) Per Hour Per Hour Per Hour Per Hour Starts after tow truck is on-scene not performing towing or recovery activities for 30 minutes. Rates can be billed in 15 minute increments and are in addition to flat rate service calls or in place of hourly service call rates.
$ 36.80 $ 59.80 $ 87.40 $ 115.00
EXTRA LABOR RATE Per Hour Per Hour Per Hour Per Hour Hourly rates are prorated every 30 minutes after first completed hour. Requires pre approval by attending officer. May be charged in addition to hourly rates. Special circumstances for light and medium tows only.
$ 32.00 $ 32.00 $ 32.00 $ 32.00
MAXIMUM ALLOWABLE VEHICLE STORAGE FLAT RATE Per day Per Day Per Day Per Day
$ 35.00 $ 43.00 $ 70.00 $ 70.00 *Unless stored as per ARS §28-3512, storage charges shall not exceed $25.00 per day and or revised per day charge when towed pursuant to ARS §28-3511.
No charge shall be incurred for storage during the first calendar day in which the vehicle(s) is picked up. A calendar day is defined as midnight to midnight.
*$25.00 per day *$25.00 per day *$25.00 per day *$25.00 per day
Calendar Calendar Calendar Calendar
MAXIMUM ALLOWABLE AFTER HOURS OPEN LOT FLAT RATE Flat Rate Flat Rate Flat Rate Flat Rate *Unless access is required pursuant to ARS § 28-3512 subsection B, which requires access at no charge to the vehicle for installation of a certified ignition interlock device.
$ 50.00 $ 50.00 $ 50.00 $ 50.00
* No Charge * No Charge * No Charge * No Charge
MAXIMUM ALLOWABLE OFF-ROAD RECOVERY FLAT RATE Flat Rate Flat Rate Use Hourly Use Hourly Requires pre approval by attending officer. May be charged in addition to flat rates. $ 120.00 $ 180.00 Service Call Service Call
Rate Rate
Optional service – Towing contractors may participate at their discretion. Flat Rate Flat Rate Flat Rate Flat Rate MAXIMUM ALLOWABLE FLAT RATE, ROAD SIDE ASSISTANCE $ 82.00 $ 115.00 $ 225.00 $ 500.00
Providing motorist/driver assistance other than towing services Hourly rates and mileage do not apply to this service.
PLUS
Reimbursement to contractor for customer requested parts/supplies (i.e. Fuel, Tires, Belts, Hoses, etc.) Contractor must produce receipt for reimbursement.
Maximum Allowable DPS Contract Rate Schedule, RURAL AREA All services performed under the contract shall be invoiced and paid in accordance with the contract terms and conditions, specifications and maximum allowable DPS contract rates stated herein. No other charges shall be assessed or paid:
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